Period
to 7 June 2020

The following table provides summary statistics for contract job vacancies with a requirement for Break/Fix skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Break/Fix over the 6 months to 7 June 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Break/Fix
UK
6 months to
7 Jun 2020
Same period 2019 Same period 2018
Rank 432 544 618
Rank change year-on-year +112 +74 -129
Contract jobs citing Break/Fix 183 306 274
As % of all contract jobs advertised in the UK 0.41% 0.34% 0.27%
As % of the Processes & Methodologies category 0.48% 0.39% 0.32%
Number of daily rates quoted 109 163 115
Median daily rate £140 £130 £120
Median daily rate % change year-on-year +7.69% +8.33% +4.35%
10th Percentile £113 £105 £100
90th Percentile £338 £298 £360
UK excluding London median daily rate £138 £127 £113
% change year-on-year +8.27% +12.89% +4.65%
Number of hourly rates quoted 58 100 128
Median hourly rate £16.20 £14.18 £15.38
Median hourly rate % change year-on-year +14.25% -7.77% -1.91%
10th Percentile £11.17 £11.17 £11.17
90th Percentile £21.73 £18.70 £17.59
UK excluding London median hourly rate £15.86 £13.00 £15.50
% change year-on-year +22.00% -16.13% -2.24%

Break/Fix is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Contract vacancies with a requirement for process or methodology skills 38,249 79,036 86,810
As % of all contract IT jobs advertised in the UK 85.55% 87.23% 86.91%
Number of daily rates quoted 24,072 51,927 57,206
Median daily rate £475 £475 £450
Median daily rate % change year-on-year - +5.56% +2.86%
10th Percentile £300 £305 £298
90th Percentile £675 £650 £638
UK excluding London median daily rate £450 £438 £420
% change year-on-year +2.86% +4.17% +5.00%
Number of hourly rates quoted 1,330 2,164 2,309
Median hourly rate £30.00 £24.91 £22.00
Median hourly rate % change year-on-year +20.43% +13.23% -12.00%
10th Percentile £12.83 £11.85 £11.17
90th Percentile £55.00 £52.50 £50.00
Median hourly rate £23.00 £24.00 £20.63
% change year-on-year -4.17% +16.32% -17.47%

Break/Fix
Job Vacancy Trend

Job postings citing Break/Fix as a proportion of all IT jobs advertised.

Job vacancy trend for Break/Fix in the UK

Break/Fix
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Break/Fix.

Daily rate trend for Break/Fix in the UK

Break/Fix
Daily Rate Histogram

Daily rate distribution for jobs citing Break/Fix over the 6 months to 7 June 2020.

Daily rate histogram for Break/Fix in the UK

Break/Fix
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Break/Fix.

Hourly rate trend for Break/Fix in the UK

Break/Fix
Hourly Rate Histogram

Hourly rate distribution of jobs citing Break/Fix over the 6 months to 7 June 2020.

Hourly rate histogram for Break/Fix in the UK

Break/Fix
Top 18 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Break/Fix within the UK over the 6 months to 7 June 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +129 141 £155 +19.23% 8
UK excluding London +87 124 £138 +8.27% 6
London +141 54 £200 +42.86% 2
Scotland +31 26 £125 +1.01%
Midlands +88 22 £165 +32.00% 3
North of England +73 21 £100 -28.57% 1
South East +93 17 £130 +4.00% 2
East of England +47 16 £120 -
Yorkshire +61 14 £100 -28.57%
West Midlands +73 11 - -
East Midlands +46 11 £165 -35.42% 3
South West +41 11 £150 -
Wales +35 6 £180 +15.77%
North West +45 5 £250 +85.19% 1
Work from Home +12 5 £313 - 1
Northern Ireland +19 4 - -
North East +31 2 - -
Isle of Man - 1 £165 -

For the 6 months to 7 June 2020, IT contractor jobs citing Break/Fix also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for Break/Fix.

1 96 (52.46%) Windows
2 68 (37.16%) Microsoft
3 50 (27.32%) Active Directory
4 48 (26.23%) Windows 10
5 40 (21.86%) Windows 7
6 33 (18.03%) Driving Licence
7 30 (16.39%) HP
8 29 (15.85%) Microsoft Office
9 27 (14.75%) Office 365
10 23 (12.57%) Dell
11 22 (12.02%) ITIL
12 19 (10.38%) Security Cleared
13 18 (9.84%) Incident Management
14 17 (9.29%) Retail
14 17 (9.29%) Problem-Solving
14 17 (9.29%) Data Centre
15 16 (8.74%) SCCM
15 16 (8.74%) LAN
15 16 (8.74%) SLA
16 15 (8.20%) Telecoms
16 15 (8.20%) SC Cleared
17 14 (7.65%) Time Management
17 14 (7.65%) Ivanti
18 13 (7.10%) Smartphone
18 13 (7.10%) Analytical Skills
18 13 (7.10%) Management Information System
18 13 (7.10%) Fujitsu
19 12 (6.56%) Banking
19 12 (6.56%) Migration
20 11 (6.01%) Service Management

Break/Fix
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (2.19%) SharePoint
2 3 (1.64%) Apache
2 3 (1.64%) Blackberry Enterprise Server
2 3 (1.64%) Tomcat
3 2 (1.09%) Skype for Business
4 1 (0.55%) Elasticsearch
4 1 (0.55%) Exchange Server 2013
4 1 (0.55%) IIS
4 1 (0.55%) MS Exchange
4 1 (0.55%) OpenStack
4 1 (0.55%) WebLogic
Applications
1 29 (15.85%) Microsoft Office
2 7 (3.83%) Microsoft Excel
3 2 (1.09%) Microsoft PowerPoint
4 1 (0.55%) Microsoft Project
4 1 (0.55%) Photoshop
Cloud Services
1 27 (14.75%) Office 365
2 8 (4.37%) OneDrive
3 7 (3.83%) Yammer
4 1 (0.55%) Azure
Communications & Networking
1 16 (8.74%) LAN
2 5 (2.73%) DHCP
2 5 (2.73%) DNS
2 5 (2.73%) Internet
2 5 (2.73%) Remote Desktop
2 5 (2.73%) TCP/IP
2 5 (2.73%) Wi-Fi
3 4 (2.19%) Firewall
3 4 (2.19%) Skype
4 3 (1.64%) VoIP
4 3 (1.64%) WAN
5 1 (0.55%) Ethernet
5 1 (0.55%) iSCSI
5 1 (0.55%) NetScaler
5 1 (0.55%) SAN
5 1 (0.55%) SSL
5 1 (0.55%) VPN
5 1 (0.55%) WebEx
Database & Business Intelligence
1 3 (1.64%) SQL Server
2 1 (0.55%) Oracle Database
2 1 (0.55%) Oracle Database 11g
2 1 (0.55%) Oracle Database 12c
2 1 (0.55%) Oracle Reports
2 1 (0.55%) SQL Server 2016
General
1 17 (9.29%) Retail
2 15 (8.20%) Telecoms
3 12 (6.56%) Banking
4 4 (2.19%) Public Sector
5 3 (1.64%) Publishing
6 1 (0.55%) Electronics
Job Titles
1 55 (30.05%) Field Engineer
2 35 (19.13%) Support Engineer
3 34 (18.58%) Desktop Support
4 31 (16.94%) Hardware Engineer
5 30 (16.39%) Break Fix Engineer
6 29 (15.85%) Deployment Engineer
6 29 (15.85%) Desktop Engineer
7 28 (15.30%) Field Hardware Engineer
7 28 (15.30%) Field Service Engineer
8 24 (13.11%) Desktop Support Engineer
9 17 (9.29%) IT Engineer
10 13 (7.10%) Computer Engineer
10 13 (7.10%) Deskside Engineer
11 12 (6.56%) Field Service Hardware Engineer
12 9 (4.92%) Windows Deployment Engineer
12 9 (4.92%) Windows Engineer
13 7 (3.83%) Build Engineer
14 6 (3.28%) 2nd Line Support
14 6 (3.28%) Field Support Engineer
14 6 (3.28%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 4 (2.19%) 802.1X
2 3 (1.64%) Middleware
3 1 (0.55%) Elastic Stack
Miscellaneous
1 33 (18.03%) Driving Licence
2 17 (9.29%) Data Centre
3 13 (7.10%) Analytical Skills
3 13 (7.10%) Management Information System
3 13 (7.10%) Smartphone
4 8 (4.37%) User Experience
5 7 (3.83%) EPoS
6 4 (2.19%) PKI
6 4 (2.19%) Video Conferencing
7 3 (1.64%) Blackberry
7 3 (1.64%) iPad
7 3 (1.64%) NHS
8 1 (0.55%) Chip and PIN
8 1 (0.55%) Fibre Optics
8 1 (0.55%) Oracle Licensing
8 1 (0.55%) Replication
Operating Systems
1 96 (52.46%) Windows
2 48 (26.23%) Windows 10
3 40 (21.86%) Windows 7
4 10 (5.46%) Mac OS X
4 10 (5.46%) Windows XP
5 8 (4.37%) Windows Server
6 5 (2.73%) Android
6 5 (2.73%) Windows 8
7 4 (2.19%) Linux
7 4 (2.19%) VMS
7 4 (2.19%) Windows Server 2012
8 3 (1.64%) Apple iOS
8 3 (1.64%) Windows Server 2008
9 1 (0.55%) Mac OS
9 1 (0.55%) Solaris
9 1 (0.55%) Windows Mobile
Processes & Methodologies
1 22 (12.02%) ITIL
2 18 (9.84%) Incident Management
3 17 (9.29%) Problem-Solving
4 14 (7.65%) Time Management
5 12 (6.56%) Migration
6 11 (6.01%) Service Management
7 9 (4.92%) Change Management
8 7 (3.83%) ITSM
8 7 (3.83%) Problem Management
9 6 (3.28%) Infrastructure Engineering
10 4 (2.19%) Infrastructure Management
10 4 (2.19%) Network Virtualisation
10 4 (2.19%) Preventative Maintenance
10 4 (2.19%) Proactive Maintenance
10 4 (2.19%) Remote Testing
10 4 (2.19%) Supplier Management
10 4 (2.19%) System Testing
11 3 (1.64%) ITIL V3
11 3 (1.64%) Performance Management
11 3 (1.64%) Service Delivery
Programming Languages
1 2 (1.09%) SQL
2 1 (0.55%) Bash Shell
2 1 (0.55%) Korn
2 1 (0.55%) PHP
2 1 (0.55%) Python
2 1 (0.55%) Ruby
2 1 (0.55%) Shell Script
Qualifications
1 19 (10.38%) Security Cleared
2 15 (8.20%) SC Cleared
3 5 (2.73%) A+ Certification
4 4 (2.19%) DV Cleared
4 4 (2.19%) MCDST
4 4 (2.19%) MCP
4 4 (2.19%) MCSE
4 4 (2.19%) Microsoft Certification
4 4 (2.19%) NVQ Level 3
5 3 (1.64%) CCNA
5 3 (1.64%) Cisco Certification
6 2 (1.09%) ACMT
6 2 (1.09%) BICSI Certification
7 1 (0.55%) BPSS Clearance
7 1 (0.55%) Linux+ Certification
Quality Assurance & Compliance
1 16 (8.74%) SLA
2 3 (1.64%) QA
System Software
1 50 (27.32%) Active Directory
2 4 (2.19%) Microsoft Virtual Server
2 4 (2.19%) Virtual Machines
2 4 (2.19%) Virtual Servers
2 4 (2.19%) VMware Infrastructure
2 4 (2.19%) XenApp
2 4 (2.19%) XenDesktop
3 1 (0.55%) Firmware
Systems Management
1 16 (8.74%) SCCM
2 1 (0.55%) AirWatch
2 1 (0.55%) Ansible
2 1 (0.55%) Data Guard
2 1 (0.55%) EMC NetWorker
2 1 (0.55%) Oracle RMAN
2 1 (0.55%) Oracle ZFS
2 1 (0.55%) Puppet
2 1 (0.55%) SCOM
2 1 (0.55%) Systems Management Server (SMS)
Vendors
1 68 (37.16%) Microsoft
2 30 (16.39%) HP
3 23 (12.57%) Dell
4 14 (7.65%) Ivanti
5 13 (7.10%) Fujitsu
6 8 (4.37%) Apple
7 6 (3.28%) ServiceNow
7 6 (3.28%) Snow
8 4 (2.19%) Citrix
8 4 (2.19%) Polycom
8 4 (2.19%) VMware
9 3 (1.64%) Avaya
9 3 (1.64%) Cisco
10 2 (1.09%) Adobe
10 2 (1.09%) Remedy
11 1 (0.55%) Bloomberg
11 1 (0.55%) Clearswift
11 1 (0.55%) Juniper
11 1 (0.55%) Oracle
11 1 (0.55%) Reuters