Period
to 22 January 2018

The following table provides summary statistics for contract job vacancies with a requirement for Break/Fix skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Break/Fix over the 6 months to 22 January 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Break/Fix
UK
6 months to
22 Jan 2018
Same period 2017 Same period 2016
Rank 533 442 673
Rank change year-on-year -91 +231 +26
Contract jobs citing Break/Fix 375 481 207
As % of all contract IT jobs advertised in the UK 0.38% 0.50% 0.19%
As % of the Processes & Methodologies category 0.45% 0.60% 0.23%
Number of daily rates quoted 270 390 63
UK median daily rate £105 £105 £196
Median daily rate % change year-on-year - -46.39% +26.37%
10th Percentile £100 £100 £91
90th Percentile £184 £140 £401
UK excluding London median daily rate £105 £105 £161
% change year-on-year - -34.88% +2.38%
Number of hourly rates quoted 72 158 62
UK median hourly rate £15.00 £15.85 £17.10
Median hourly rate % change year-on-year -5.36% -7.30% +33.99%
10th Percentile £11.25 £13.00 £12.17
90th Percentile £19.96 £25.00 £30.90
UK excluding London median hourly rate £15.85 £15.85 £17.10
% change year-on-year - -7.30% +36.67%

Break/Fix is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Contract vacancies with a requirement for process or methodology skills 84,205 79,866 88,986
As % of all contract IT jobs advertised in the UK 84.54% 83.78% 82.51%
Number of daily rates quoted 56,381 52,904 57,748
UK median daily rate £450 £425 £425
Median daily rate % change year-on-year +5.88% - +6.25%
10th Percentile £285 £263 £263
90th Percentile £638 £613 £600
UK excluding London median daily rate £410 £400 £390
% change year-on-year +2.50% +2.56% +4.00%
Number of hourly rates quoted 1,967 2,230 2,728
UK median hourly rate £23.38 £24.50 £24.00
Median hourly rate % change year-on-year -4.59% +2.08% +20.00%
10th Percentile £11.35 £11.25 £11.25
90th Percentile £49.75 £48.75 £50.00
UK excluding London median hourly rate £24.00 £24.50 £25.00
% change year-on-year -2.04% -2.00% +25.00%

Break/Fix
Job Vacancy Trend

Job postings citing Break/Fix as a percentage of all IT jobs advertised.

Job vacancy trend for Break/Fix in the UK

Break/Fix
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Break/Fix.

Contractor daily rate trend for Break/Fix in the UK

Break/Fix
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Break/Fix over the 6 months to 22 January 2018.

Contractor daily rate histogram for Break/Fix in the UK

Break/Fix
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Break/Fix.

Contractor hourly rate trend for Break/Fix in the UK

Break/Fix
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Break/Fix over the 6 months to 22 January 2018.

Contractor hourly rate histogram for Break/Fix in the UK

Break/Fix
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Break/Fix within the UK over the 6 months to 22 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -61 335 £105 - 33
UK excluding London -33 277 £105 - 29
North of England +82 122 £100 -2.44% 2
London -45 113 £113 -6.25% 6
Yorkshire +33 67 £100 -2.44%
South East -70 47 £105 - 8
North West +23 46 £105 +2.44% 2
Scotland -22 36 £103 - 1
South West -9 32 £105 - 8
East of England -27 23 £100 -2.44% 4
Midlands -50 23 £100 -4.76% 5
North East +56 18 £100 -2.44%
West Midlands -29 18 £105 - 4
Wales +12 15 £105 -
East Midlands -19 7 £100 -4.76% 1
Northern Ireland - 1 - -

For the 6 months to 22 January 2018, IT contractor jobs citing Break/Fix also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Break/Fix.

1 123 (32.80%) SLA
2 120 (32.00%) Windows
3 75 (20.00%) HP
4 62 (16.53%) Active Directory
5 55 (14.67%) EPoS
6 54 (14.40%) Microsoft
7 53 (14.13%) Windows 7
8 46 (12.27%) Time Management
9 41 (10.93%) Windows 10
10 35 (9.33%) Windows XP
11 33 (8.80%) Microsoft Office
11 33 (8.80%) ITIL
11 33 (8.80%) Banking
12 32 (8.53%) Migration
13 31 (8.27%) Windows Server 2008
14 28 (7.47%) Retail
15 27 (7.20%) Change Management
16 26 (6.93%) LAN
17 25 (6.67%) Windows Server
17 25 (6.67%) Driving Licence
18 24 (6.40%) Security Cleared
19 23 (6.13%) SC Cleared
19 23 (6.13%) Cisco
20 21 (5.60%) Dell
20 21 (5.60%) Finance
21 18 (4.80%) MS Exchange
21 18 (4.80%) VMware
22 17 (4.53%) SAN
23 16 (4.27%) Service Delivery
23 16 (4.27%) WAN

Break/Fix
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (4.80%) MS Exchange
2 6 (1.60%) Blackberry Enterprise Server
3 5 (1.33%) Skype for Business
4 3 (0.80%) SharePoint
5 2 (0.53%) Exchange Server 2010
6 1 (0.27%) IIS
6 1 (0.27%) Office Communications Server
Applications
1 33 (8.80%) Microsoft Office
2 10 (2.67%) Microsoft Excel
3 1 (0.27%) Microsoft PowerPoint
3 1 (0.27%) MS Visio
Business Applications
1 2 (0.53%) assyst
1 2 (0.53%) SAP BPC
1 2 (0.53%) SAP MII
Cloud Services
1 13 (3.47%) Office 365
2 3 (0.80%) Mimecast
Communications & Networking
1 26 (6.93%) LAN
2 17 (4.53%) SAN
3 16 (4.27%) WAN
4 15 (4.00%) Firewall
5 14 (3.73%) Wi-Fi
6 11 (2.93%) 3G
7 10 (2.67%) ATM
7 10 (2.67%) VPN
8 9 (2.40%) 4G
9 8 (2.13%) NAS
10 7 (1.87%) ADSL
10 7 (1.87%) DNS
10 7 (1.87%) VLAN
11 6 (1.60%) IP Telephony
11 6 (1.60%) Network Security
12 4 (1.07%) Cisco ASA
12 4 (1.07%) DAB
12 4 (1.07%) DHCP
13 3 (0.80%) Internet
13 3 (0.80%) Wireless
Database & Business Intelligence
1 5 (1.33%) SQL Server
2 2 (0.53%) BusinessObjects
2 2 (0.53%) MaxDB
2 2 (0.53%) MySQL
2 2 (0.53%) Oracle Database
2 2 (0.53%) Relational Database
2 2 (0.53%) SAP BW
Development Applications
1 2 (0.53%) Hudson
1 2 (0.53%) NWDI
2 1 (0.27%) Oracle Forms
General
1 33 (8.80%) Banking
2 28 (7.47%) Retail
3 21 (5.60%) Finance
4 8 (2.13%) Telecoms
5 4 (1.07%) Back Office
5 4 (1.07%) Electronics
5 4 (1.07%) Legal
6 3 (0.80%) Pharmaceutical
7 2 (0.53%) Front Office
8 1 (0.27%) Investment Banking
8 1 (0.27%) Manufacturing
Job Titles
1 123 (32.80%) Field Engineer
2 94 (25.07%) Field Service Engineer
3 69 (18.40%) Break Fix Engineer
4 62 (16.53%) Desktop Support
5 51 (13.60%) Hardware Engineer
6 50 (13.33%) EPoS Engineer
7 46 (12.27%) Desktop Engineer
8 40 (10.67%) Support Engineer
9 36 (9.60%) IT Engineer
10 30 (8.00%) Field Hardware Engineer
11 25 (6.67%) Desktop Support Engineer
12 23 (6.13%) Field Service Hardware Engineer
13 20 (5.33%) EPoS Installation Engineer
13 20 (5.33%) Installations Engineer
14 19 (5.07%) Analyst
15 17 (4.53%) Printer Engineer
15 17 (4.53%) Support Analyst
16 15 (4.00%) Senior Desktop Engineer
17 13 (3.47%) HP Printer Engineer
18 12 (3.20%) IMAC Engineer
Libraries, Frameworks & Software Standards
1 7 (1.87%) X-Windows
2 2 (0.53%) LDAP
2 2 (0.53%) SAP Basis
3 1 (0.27%) Flash
Miscellaneous
1 55 (14.67%) EPoS
2 25 (6.67%) Driving Licence
3 13 (3.47%) Data Centre
4 11 (2.93%) Management Information System
5 9 (2.40%) CMDB
5 9 (2.40%) Smartphone
6 8 (2.13%) EMC VMAX
6 8 (2.13%) Linux Command Line
7 7 (1.87%) EMC Centera
7 7 (1.87%) EMC VNX
7 7 (1.87%) EMC VNXe
7 7 (1.87%) Replication
8 6 (1.60%) Blackberry
9 2 (0.53%) Analytical Skills
9 2 (0.53%) Cyberattack
9 2 (0.53%) iPhone
9 2 (0.53%) NHS
9 2 (0.53%) Reference Data
9 2 (0.53%) SCADA
10 1 (0.27%) FMCG
Operating Systems
1 120 (32.00%) Windows
2 53 (14.13%) Windows 7
3 41 (10.93%) Windows 10
4 35 (9.33%) Windows XP
5 31 (8.27%) Windows Server 2008
6 25 (6.67%) Windows Server
7 15 (4.00%) Linux
8 14 (3.73%) Unix
9 9 (2.40%) Mac OS X
9 9 (2.40%) Solaris
9 9 (2.40%) Windows Server 2003
10 7 (1.87%) AIX
10 7 (1.87%) Data ONTAP
10 7 (1.87%) Red Hat Enterprise Linux
10 7 (1.87%) Windows 2000
11 6 (1.60%) Windows Server 2012
12 5 (1.33%) Windows 8
13 2 (0.53%) Apple iOS
13 2 (0.53%) HPUX
13 2 (0.53%) Windows Vista
Processes & Methodologies
1 46 (12.27%) Time Management
2 33 (8.80%) ITIL
3 32 (8.53%) Migration
4 27 (7.20%) Change Management
5 16 (4.27%) Service Delivery
6 11 (2.93%) Proactive Monitoring
7 10 (2.67%) Performance Monitoring
7 10 (2.67%) Workflow
8 9 (2.40%) Asset Management
8 9 (2.40%) Incident Management
8 9 (2.40%) Information Security
8 9 (2.40%) Performance Tuning
9 8 (2.13%) BCP
10 7 (1.87%) Continuous Improvement
10 7 (1.87%) Investment Management
10 7 (1.87%) Line Management
10 7 (1.87%) Project Management
10 7 (1.87%) Service Management
11 6 (1.60%) Hardware Maintenance
11 6 (1.60%) Risk Management
Programming Languages
1 5 (1.33%) Shell Script
2 4 (1.07%) SQL
3 3 (0.80%) Perl
3 3 (0.80%) Python
4 2 (0.53%) PowerShell
5 1 (0.27%) C
5 1 (0.27%) PL/SQL
5 1 (0.27%) R
Qualifications
1 24 (6.40%) Security Cleared
2 23 (6.13%) SC Cleared
3 12 (3.20%) Cisco Certification
4 10 (2.67%) CCNP
5 8 (2.13%) CCNA
6 6 (1.60%) DV Cleared
7 5 (1.33%) A+ Certification
7 5 (1.33%) DBS Check
7 5 (1.33%) MCP
8 4 (1.07%) ITIL Certification
9 3 (0.80%) MCSE
9 3 (0.80%) Microsoft Certification
10 2 (0.53%) CCIE
10 2 (0.53%) CCIE Security
10 2 (0.53%) CEH
10 2 (0.53%) CISM
10 2 (0.53%) Degree
10 2 (0.53%) GCIA
10 2 (0.53%) GIAC
10 2 (0.53%) MCDST
Quality Assurance & Compliance
1 123 (32.80%) SLA
2 7 (1.87%) PMO
3 2 (0.53%) COSHH
3 2 (0.53%) Data Quality
3 2 (0.53%) QA
System Software
1 62 (16.53%) Active Directory
2 15 (4.00%) VMware Infrastructure
3 13 (3.47%) Firmware
4 9 (2.40%) Veritas Volume Manager
4 9 (2.40%) VMware ESXi
5 7 (1.87%) SRDF
6 3 (0.80%) NFS
6 3 (0.80%) ProxySG
7 2 (0.53%) Samba
7 2 (0.53%) Snort
8 1 (0.27%) Hyper-V
8 1 (0.27%) Virtual Desktop
8 1 (0.27%) VMware Workstation
Systems Management
1 13 (3.47%) SCCM
2 9 (2.40%) Symantec Enterprise Vault
3 8 (2.13%) Tivoli Storage Manager
4 7 (1.87%) EMC TimeFinder
4 7 (1.87%) NetApp OnCommand
5 4 (1.07%) NetBackup
6 2 (0.53%) Network Intrusion Detection System
6 2 (0.53%) SCOM
7 1 (0.27%) Backup Exec
7 1 (0.27%) Cisco Prime
7 1 (0.27%) McAfee ePO
7 1 (0.27%) OfficeScan
7 1 (0.27%) Symantec Endpoint Protection
7 1 (0.27%) Systems Management Server (SMS)
7 1 (0.27%) Trend Micro Deep Security
7 1 (0.27%) vCenter Server
Vendors
1 75 (20.00%) HP
2 54 (14.40%) Microsoft
3 23 (6.13%) Cisco
4 21 (5.60%) Dell
5 18 (4.80%) VMware
6 13 (3.47%) Symantec
7 11 (2.93%) Brocade
8 10 (2.67%) NetApp
8 10 (2.67%) Veritas
9 9 (2.40%) EMC
10 8 (2.13%) CheckPoint
10 8 (2.13%) Citrix
11 7 (1.87%) 3PAR
11 7 (1.87%) Oracle
12 6 (1.60%) Capita
13 5 (1.33%) Blue Coat
13 5 (1.33%) IBM
14 4 (1.07%) Apple
14 4 (1.07%) Red Hat
14 4 (1.07%) Sybase