Period
to 22 August 2019

The following table provides summary statistics for contract job vacancies with a requirement for Break/Fix skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Break/Fix over the 6 months to 22 August 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Break/Fix
UK
6 months to
22 Aug 2019
Same period 2018 Same period 2017
Rank 538 601 558
Rank change year-on-year +63 -43 +90
Contract jobs citing Break/Fix 315 306 337
As % of all contract IT jobs advertised in the UK 0.35% 0.30% 0.35%
As % of the Processes & Methodologies category 0.40% 0.35% 0.41%
Number of daily rates quoted 159 97 217
UK median daily rate £135 £140 £105
Median daily rate % change year-on-year -3.57% +33.33% -
10th Percentile £100 £100 £100
90th Percentile £478 £400 £393
UK excluding London median daily rate £130 £120 £105
% change year-on-year +8.33% +14.29% -
Number of hourly rates quoted 112 167 71
UK median hourly rate £13.00 £15.85 £14.50
Median hourly rate % change year-on-year -17.98% +9.31% -22.67%
10th Percentile £11.17 £11.17 £13.00
90th Percentile £18.70 £18.70 £25.00
UK excluding London median hourly rate £13.00 £15.85 £14.50
% change year-on-year -17.98% +9.31% -22.67%

Break/Fix is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Contract vacancies with a requirement for process or methodology skills 78,150 88,654 82,583
As % of all contract IT jobs advertised in the UK 86.99% 86.82% 86.09%
Number of daily rates quoted 51,318 58,465 54,067
UK median daily rate £475 £450 £450
Median daily rate % change year-on-year +5.56% - +5.88%
10th Percentile £300 £300 £275
90th Percentile £650 £638 £625
UK excluding London median daily rate £438 £425 £400
% change year-on-year +2.94% +6.25% -
Number of hourly rates quoted 2,274 2,410 2,093
UK median hourly rate £24.00 £21.00 £24.75
Median hourly rate % change year-on-year +14.29% -15.15% +5.32%
10th Percentile £11.85 £11.18 £11.35
90th Percentile £53.75 £50.00 £50.12
UK excluding London median hourly rate £23.75 £20.00 £25.00
% change year-on-year +18.75% -20.00% +3.91%

Break/Fix
Job Vacancy Trend

Job postings citing Break/Fix as a percentage of all IT jobs advertised.

Job vacancy trend for Break/Fix in the UK

Break/Fix
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Break/Fix.

Contractor daily rate trend for Break/Fix in the UK

Break/Fix
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Break/Fix over the 6 months to 22 August 2019.

Contractor daily rate histogram for Break/Fix in the UK

Break/Fix
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Break/Fix.

Contractor hourly rate trend for Break/Fix in the UK

Break/Fix
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Break/Fix over the 6 months to 22 August 2019.

Contractor hourly rate histogram for Break/Fix in the UK

Break/Fix
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Break/Fix within the UK over the 6 months to 22 August 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +47 266 £140 -0.18% 59
UK excluding London +60 231 £130 +8.33% 51
London +68 79 £154 -6.82% 11
South East +31 50 £175 - 16
Scotland +53 39 £121 -16.38% 1
North of England +7 38 £140 +22.30% 10
East of England +29 36 £118 -2.08% 7
South West -21 34 £150 -20.00% 9
Midlands +14 28 £114 -2.58% 6
North West +24 20 £135 +35.00% 6
West Midlands +16 17 £125 - 5
Yorkshire +16 16 £140 -56.92% 4
East Midlands +26 11 £110 +10.00% 1
Wales +14 4 £155 -4.32% 2
North East +19 2 £207 -28.54%
Northern Ireland +1 2 - -

For the 6 months to 22 August 2019, IT contractor jobs citing Break/Fix also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for Break/Fix.

1 212 (67.30%) Windows
2 126 (40.00%) Windows 10
3 124 (39.37%) Active Directory
4 114 (36.19%) Windows 7
5 92 (29.21%) Migration
6 90 (28.57%) Microsoft
7 88 (27.94%) Windows XP
8 78 (24.76%) Time Management
9 67 (21.27%) SLA
10 49 (15.56%) Office 365
11 41 (13.02%) Microsoft Office
12 36 (11.43%) HP
13 26 (8.25%) Driving Licence
13 26 (8.25%) ITIL
14 25 (7.94%) Banking
15 24 (7.62%) ServiceNow
16 23 (7.30%) Data Centre
16 23 (7.30%) SC Cleared
16 23 (7.30%) Security Cleared
17 22 (6.98%) SQL
18 19 (6.03%) Oracle
18 19 (6.03%) Service Management
18 19 (6.03%) Finance
19 18 (5.71%) SCCM
19 18 (5.71%) Problem-Solving
20 16 (5.08%) SQL Server
21 15 (4.76%) Unix
21 15 (4.76%) Apple iOS
22 13 (4.13%) Business Intelligence
23 12 (3.81%) Dell

Break/Fix
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (3.81%) SharePoint
2 7 (2.22%) Skype for Business
3 6 (1.90%) Blackberry Enterprise Server
4 4 (1.27%) Apache
4 4 (1.27%) MS Exchange
5 2 (0.63%) NetWeaver
5 2 (0.63%) SAP Portal
6 1 (0.32%) Tomcat
Applications
1 41 (13.02%) Microsoft Office
2 9 (2.86%) Microsoft Excel
3 5 (1.59%) Microsoft PowerPoint
4 4 (1.27%) MS Visio
5 2 (0.63%) Microsoft Project
Business Applications
1 7 (2.22%) Eloqua
2 2 (0.63%) Oracle EBS
2 2 (0.63%) Oracle EBS R12
2 2 (0.63%) Remedy ITSM
2 2 (0.63%) SAP BPC
2 2 (0.63%) SAP ERP
3 1 (0.32%) SAP CRM
3 1 (0.32%) SAP SD
3 1 (0.32%) SAP SRM
Cloud Services
1 49 (15.56%) Office 365
2 8 (2.54%) SaaS
3 6 (1.90%) Power Platform
4 4 (1.27%) IaaS
4 4 (1.27%) PaaS
5 3 (0.95%) AWS
5 3 (0.95%) Azure
5 3 (0.95%) Azure Active Directory
6 1 (0.32%) Yammer
Communications & Networking
1 12 (3.81%) Internet
2 11 (3.49%) SAN
3 10 (3.17%) LAN
4 9 (2.86%) WAN
5 8 (2.54%) Skype
5 8 (2.54%) VPN
6 7 (2.22%) Intranet
6 7 (2.22%) TCP/IP
7 4 (1.27%) DNS
7 4 (1.27%) Remote Desktop
7 4 (1.27%) Wi-Fi
8 3 (0.95%) Wireless
9 2 (0.63%) DHCP
9 2 (0.63%) Ethernet
9 2 (0.63%) Firewall
9 2 (0.63%) NAS
9 2 (0.63%) WebEx
10 1 (0.32%) Cisco ASA
10 1 (0.32%) Cisco Nexus
10 1 (0.32%) NetScaler
Database & Business Intelligence
1 16 (5.08%) SQL Server
2 9 (2.86%) RDBMS
2 9 (2.86%) Relational Database
3 7 (2.22%) Oracle Database
3 7 (2.22%) Oracle Database 11g
3 7 (2.22%) Oracle Database 12c
3 7 (2.22%) Oracle Exadata
4 6 (1.90%) Power BI
5 5 (1.59%) Big Data
5 5 (1.59%) Oracle BI EE
6 4 (1.27%) Oracle Database 10g
7 3 (0.95%) MySQL
7 3 (0.95%) SAP HANA
7 3 (0.95%) SQL Server 2012
7 3 (0.95%) SQL Server 2014
7 3 (0.95%) SQL Server 2016
8 2 (0.63%) Oracle BI Publisher
8 2 (0.63%) Oracle Reports
9 1 (0.32%) BusinessObjects
9 1 (0.32%) Lumira
Development Applications
1 1 (0.32%) Hudson
1 1 (0.32%) Visual Studio
General
1 25 (7.94%) Banking
2 19 (6.03%) Finance
3 12 (3.81%) Public Sector
4 11 (3.49%) Marketing
4 11 (3.49%) Retail
4 11 (3.49%) Telecoms
5 8 (2.54%) Investment Banking
6 4 (1.27%) Manufacturing
7 3 (0.95%) Electronics
7 3 (0.95%) Front Office
7 3 (0.95%) Law
8 2 (0.63%) General Ledger
Job Titles
1 85 (26.98%) Desktop Support
2 71 (22.54%) Desktop Engineer
3 60 (19.05%) IT Engineer
4 59 (18.73%) Field Engineer
5 54 (17.14%) Support Engineer
6 43 (13.65%) Hardware Engineer
7 36 (11.43%) Field Service Engineer
8 33 (10.48%) Break Fix Engineer
8 33 (10.48%) Field Hardware Engineer
9 32 (10.16%) Desktop Support Engineer
10 31 (9.84%) Field Service Hardware Engineer
11 19 (6.03%) Analyst
12 17 (5.40%) IT Support
13 16 (5.08%) Senior Desktop Engineer
14 11 (3.49%) 2nd Line Support
14 11 (3.49%) Deployment Engineer
14 11 (3.49%) IT Support Engineer
15 10 (3.17%) Deskside Support
16 9 (2.86%) 1st Line Support
16 9 (2.86%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 3 (0.95%) Oracle GoldenGate
2 2 (0.63%) SAP Basis
2 2 (0.63%) SAP TM
2 2 (0.63%) X-Windows
3 1 (0.32%) .NET
3 1 (0.32%) JSP
3 1 (0.32%) Web Services
Miscellaneous
1 26 (8.25%) Driving Licence
2 23 (7.30%) Data Centre
3 8 (2.54%) Analytical Skills
3 8 (2.54%) User Experience
4 6 (1.90%) Management Information System
4 6 (1.90%) Smartphone
5 4 (1.27%) Clustering
5 4 (1.27%) CMDB
5 4 (1.27%) Self-Motivation
6 3 (0.95%) EPoS
6 3 (0.95%) Private Cloud
7 2 (0.63%) Blackberry
7 2 (0.63%) EMC Centera
7 2 (0.63%) EMC VMAX
7 2 (0.63%) EMC VNX
7 2 (0.63%) EMC VNXe
7 2 (0.63%) iPad
7 2 (0.63%) Linux Command Line
7 2 (0.63%) NHS
7 2 (0.63%) Replication
Operating Systems
1 212 (67.30%) Windows
2 126 (40.00%) Windows 10
3 114 (36.19%) Windows 7
4 88 (27.94%) Windows XP
5 15 (4.76%) Apple iOS
5 15 (4.76%) Unix
6 12 (3.81%) Mac OS
7 11 (3.49%) Linux
8 8 (2.54%) Windows Server
9 5 (1.59%) Mac OS X
9 5 (1.59%) Red Hat Enterprise Linux
9 5 (1.59%) Windows Server 2008
10 4 (1.27%) Windows 8
10 4 (1.27%) Windows Server 2003
11 2 (0.63%) AIX
11 2 (0.63%) Android
11 2 (0.63%) Solaris
11 2 (0.63%) Windows 2000
12 1 (0.32%) Windows Mobile
12 1 (0.32%) Windows Server 2012
Processes & Methodologies
1 92 (29.21%) Migration
2 78 (24.76%) Time Management
3 26 (8.25%) ITIL
4 19 (6.03%) Service Management
5 18 (5.71%) Problem-Solving
6 13 (4.13%) Business Intelligence
7 11 (3.49%) Disaster Recovery
7 11 (3.49%) Root Cause Analysis
8 10 (3.17%) Performance Tuning
9 9 (2.86%) Server Management
9 9 (2.86%) Service Delivery
9 9 (2.86%) Workflow
10 8 (2.54%) Continuous Improvement
10 8 (2.54%) Incident Management
10 8 (2.54%) Process Improvement
10 8 (2.54%) Storage Management
11 7 (2.22%) Asset Management
11 7 (2.22%) DevOps
11 7 (2.22%) Sprint Planning
11 7 (2.22%) Task Automation
Programming Languages
1 22 (6.98%) SQL
2 7 (2.22%) Shell Script
3 5 (1.59%) PL/SQL
3 5 (1.59%) PowerShell
4 2 (0.63%) Java
4 2 (0.63%) Korn
4 2 (0.63%) Perl
5 1 (0.32%) ABAP
5 1 (0.32%) C
5 1 (0.32%) C#
5 1 (0.32%) VB.NET
Qualifications
1 23 (7.30%) SC Cleared
1 23 (7.30%) Security Cleared
2 11 (3.49%) Degree
3 7 (2.22%) MCSE
3 7 (2.22%) Microsoft Certification
4 6 (1.90%) A+ Certification
5 5 (1.59%) ITIL Certification
5 5 (1.59%) MCSA
5 5 (1.59%) Network+ Certification
6 4 (1.27%) Computer Science Degree
7 3 (0.95%) OCP
7 3 (0.95%) Oracle Certification
8 2 (0.63%) BPSS Clearance
8 2 (0.63%) Cisco Certification
8 2 (0.63%) MCP
9 1 (0.32%) CNE
9 1 (0.32%) Dell Certification
9 1 (0.32%) PMI Certification
9 1 (0.32%) PMP
9 1 (0.32%) SAP Certification
Quality Assurance & Compliance
1 67 (21.27%) SLA
2 1 (0.32%) COSHH
2 1 (0.32%) GxP
2 1 (0.32%) PCI DSS
2 1 (0.32%) Sarbanes-Oxley
System Software
1 124 (39.37%) Active Directory
2 7 (2.22%) Oracle RAC
3 5 (1.59%) VMware ESXi
4 4 (1.27%) VMware Infrastructure
5 3 (0.95%) Shibboleth
5 3 (0.95%) VMware NSX
6 2 (0.63%) NFS
6 2 (0.63%) SRDF
6 2 (0.63%) Veritas Volume Manager
7 1 (0.32%) BitLocker
7 1 (0.32%) Firmware
7 1 (0.32%) Terminal Services
Systems Management
1 18 (5.71%) SCCM
2 7 (2.22%) Data Guard
2 7 (2.22%) Oracle RMAN
3 4 (1.27%) Single Sign-On
4 3 (0.95%) NetBackup
4 3 (0.95%) WSUS
5 2 (0.63%) AirWatch
5 2 (0.63%) EMC TimeFinder
5 2 (0.63%) NetApp OnCommand
5 2 (0.63%) Tivoli
5 2 (0.63%) Tivoli Storage Manager
6 1 (0.32%) Cisco Prime
6 1 (0.32%) IBM BigFix
6 1 (0.32%) Microsoft Intune
6 1 (0.32%) SCOM
6 1 (0.32%) SCSM
6 1 (0.32%) Systems Management Server (SMS)
Vendors
1 90 (28.57%) Microsoft
2 36 (11.43%) HP
3 24 (7.62%) ServiceNow
4 19 (6.03%) Oracle
5 12 (3.81%) Dell
6 9 (2.86%) Apple
6 9 (2.86%) Cisco
7 8 (2.54%) Citrix
7 8 (2.54%) SAP
7 8 (2.54%) VMware
8 6 (1.90%) EMC
8 6 (1.90%) Ivanti
8 6 (1.90%) Remedy
8 6 (1.90%) TOWER Software
9 5 (1.59%) 3PAR
9 5 (1.59%) NetApp
9 5 (1.59%) Tableau
10 4 (1.27%) Samsung
10 4 (1.27%) Snow
11 3 (0.95%) Isilon