Period
to 25 April 2018

The following table provides summary statistics for contract job vacancies with a requirement for Break/Fix skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Break/Fix over the 6 months to 25 April 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Break/Fix
UK
6 months to
25 Apr 2018
Same period 2017 Same period 2016
Rank 615 423 672
Rank change year-on-year -192 +249 +21
Contract jobs citing Break/Fix 272 460 218
As % of all contract IT jobs advertised in the UK 0.27% 0.50% 0.20%
As % of the Processes & Methodologies category 0.31% 0.60% 0.24%
Number of daily rates quoted 156 317 102
UK median daily rate £105 £105 £115
Median daily rate % change year-on-year - -8.70% -50.00%
10th Percentile £100 £100 £93
90th Percentile £345 £400 £338
UK excluding London median daily rate £105 £105 £115
% change year-on-year - -8.70% -50.00%
Number of hourly rates quoted 101 133 42
UK median hourly rate £15.00 £16.50 £16.28
Median hourly rate % change year-on-year -9.09% +1.38% -2.66%
10th Percentile £11.17 £13.00 £11.38
90th Percentile £17.80 £25.00 £21.00
UK excluding London median hourly rate £15.85 £16.50 £15.85
% change year-on-year -3.94% +4.10% -5.20%

Break/Fix is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Contract vacancies with a requirement for process or methodology skills 86,516 76,980 89,414
As % of all contract IT jobs advertised in the UK 85.62% 84.42% 83.70%
Number of daily rates quoted 57,075 50,656 58,466
UK median daily rate £450 £438 £425
Median daily rate % change year-on-year +2.86% +2.94% +6.25%
10th Percentile £300 £272 £263
90th Percentile £638 £620 £606
UK excluding London median daily rate £423 £400 £393
% change year-on-year +5.63% +1.91% +4.67%
Number of hourly rates quoted 2,218 2,085 2,443
UK median hourly rate £22.50 £25.00 £25.00
Median hourly rate % change year-on-year -10.00% - +20.83%
10th Percentile £11.17 £11.30 £11.50
90th Percentile £50.25 £51.25 £50.00
UK excluding London median hourly rate £21.33 £25.00 £25.50
% change year-on-year -14.70% -1.96% +15.99%

Break/Fix
Job Vacancy Trend

Job postings citing Break/Fix as a percentage of all IT jobs advertised.

Job vacancy trend for Break/Fix in the UK

Break/Fix
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Break/Fix.

Contractor daily rate trend for Break/Fix in the UK

Break/Fix
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Break/Fix over the 6 months to 25 April 2018.

Contractor daily rate histogram for Break/Fix in the UK

Break/Fix
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Break/Fix.

Contractor hourly rate trend for Break/Fix in the UK

Break/Fix
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Break/Fix over the 6 months to 25 April 2018.

Contractor hourly rate histogram for Break/Fix in the UK

Break/Fix
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Break/Fix within the UK over the 6 months to 25 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -153 249 £105 - 34
UK excluding London -121 195 £105 - 28
London -103 76 £135 +5.88% 7
North of England 0 71 £105 - 9
South East -66 43 £105 - 10
North West +10 38 £105 - 2
South West -4 27 £105 - 3
Yorkshire -19 26 £100 -4.76% 2
Midlands -38 19 £100 -4.76% 3
East of England -25 17 £123 +2.08% 2
Scotland -29 16 £138 +22.22% 1
West Midlands -39 13 £103 -9.89% 3
North East +22 11 £105 - 5
East Midlands -21 7 £100 -4.76%
Wales -26 6 £105 -

For the 6 months to 25 April 2018, IT contractor jobs citing Break/Fix also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for Break/Fix.

1 126 (46.32%) Windows
2 78 (28.68%) Time Management
3 76 (27.94%) Active Directory
4 69 (25.37%) Migration
4 69 (25.37%) Windows 7
5 68 (25.00%) Windows XP
5 68 (25.00%) Windows 10
6 58 (21.32%) Microsoft
7 45 (16.54%) SLA
8 41 (15.07%) EPoS
9 40 (14.71%) HP
10 28 (10.29%) Security Cleared
11 26 (9.56%) SC Cleared
12 25 (9.19%) Retail
12 25 (9.19%) ITIL
13 23 (8.46%) Banking
14 22 (8.09%) Cisco
15 21 (7.72%) Microsoft Office
16 19 (6.99%) Change Management
17 17 (6.25%) LAN
18 15 (5.51%) Linux
18 15 (5.51%) Windows Server 2008
19 14 (5.15%) Firewall
20 13 (4.78%) Driving Licence
20 13 (4.78%) Windows Server
21 12 (4.41%) Problem-Solving
21 12 (4.41%) Finance
22 11 (4.04%) VMware
22 11 (4.04%) WAN
22 11 (4.04%) Dell

Break/Fix
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (2.57%) SharePoint
2 5 (1.84%) MS Exchange
3 4 (1.47%) IBM Notes
4 2 (0.74%) Elasticsearch
4 2 (0.74%) nginx
4 2 (0.74%) OpenStack
4 2 (0.74%) Skype for Business
5 1 (0.37%) Blackberry Enterprise Server
5 1 (0.37%) Confluence
5 1 (0.37%) IBM Domino
Applications
1 21 (7.72%) Microsoft Office
2 10 (3.68%) Microsoft Excel
3 2 (0.74%) Microsoft PowerPoint
Business Applications
1 2 (0.74%) SAP BPC
1 2 (0.74%) SAP MII
2 1 (0.37%) SAP HCM
2 1 (0.37%) SAP HR
2 1 (0.37%) SAP SRM
Cloud Services
1 9 (3.31%) Office 365
2 2 (0.74%) Amazon AWS
2 2 (0.74%) Google Cloud Platform
2 2 (0.74%) Microsoft Azure
2 2 (0.74%) Stackdriver
3 1 (0.37%) Mimecast
3 1 (0.37%) SuccessFactors
Communications & Networking
1 17 (6.25%) LAN
2 14 (5.15%) Firewall
3 11 (4.04%) WAN
4 9 (3.31%) SAN
5 7 (2.57%) Internet
6 6 (2.21%) ATM
6 6 (2.21%) IP Telephony
6 6 (2.21%) NAS
6 6 (2.21%) Network Security
6 6 (2.21%) VLAN
6 6 (2.21%) Wi-Fi
7 4 (1.47%) Cisco ASA
7 4 (1.47%) DAB
7 4 (1.47%) SSL
7 4 (1.47%) TCP/IP
7 4 (1.47%) Wireless
8 3 (1.10%) 3G
8 3 (1.10%) BIG-IP
8 3 (1.10%) DNS
8 3 (1.10%) VPN
Database & Business Intelligence
1 4 (1.47%) SQL Server
2 2 (0.74%) Big Data
2 2 (0.74%) BusinessObjects
2 2 (0.74%) MaxDB
2 2 (0.74%) MongoDB
2 2 (0.74%) MySQL
2 2 (0.74%) Oracle Database
2 2 (0.74%) SAP BW
Development Applications
1 2 (0.74%) Artifactory
1 2 (0.74%) Git (software)
1 2 (0.74%) Hudson
1 2 (0.74%) Jenkins
1 2 (0.74%) NWDI
1 2 (0.74%) Sonatype Nexus
2 1 (0.37%) JIRA
2 1 (0.37%) MSI
General
1 25 (9.19%) Retail
2 23 (8.46%) Banking
3 12 (4.41%) Finance
4 8 (2.94%) Telecoms
5 4 (1.47%) Electronics
6 2 (0.74%) Corporate Banking
6 2 (0.74%) Front Office
6 2 (0.74%) Investment Banking
7 1 (0.37%) Automotive
7 1 (0.37%) Back Office
7 1 (0.37%) Billing
7 1 (0.37%) Legal
7 1 (0.37%) Manufacturing
7 1 (0.37%) Military
Job Titles
1 91 (33.46%) Desktop Support
2 64 (23.53%) Desktop Engineer
3 47 (17.28%) Field Engineer
4 43 (15.81%) Break Fix Engineer
4 43 (15.81%) Support Engineer
5 37 (13.60%) Field Service Engineer
6 34 (12.50%) EPoS Engineer
7 31 (11.40%) Desktop Support Engineer
8 28 (10.29%) Senior Desktop Engineer
9 27 (9.93%) IT Engineer
10 26 (9.56%) Hardware Engineer
11 19 (6.99%) Senior Desktop Support
12 14 (5.15%) Senior Desktop Support Engineer
12 14 (5.15%) Senior Support Engineer
13 11 (4.04%) Field Hardware Engineer
13 11 (4.04%) SC Cleared Desktop Support
14 9 (3.31%) Computer Engineer
15 8 (2.94%) 2nd Line Support
15 8 (2.94%) Network Engineer
15 8 (2.94%) Storage Engineer
Libraries, Frameworks & Software Standards
1 6 (2.21%) X-Windows
2 2 (0.74%) Elastic Stack
2 2 (0.74%) Node.js
2 2 (0.74%) SAP Basis
2 2 (0.74%) Web Services
3 1 (0.37%) Flash
3 1 (0.37%) Velocity
Miscellaneous
1 41 (15.07%) EPoS
2 13 (4.78%) Driving Licence
3 10 (3.68%) Management Information System
4 9 (3.31%) Smartphone
5 8 (2.94%) Replication
6 7 (2.57%) EMC VMAX
7 6 (2.21%) Data Centre
7 6 (2.21%) EMC Centera
7 6 (2.21%) EMC VNX
7 6 (2.21%) EMC VNXe
7 6 (2.21%) Linux Command Line
8 4 (1.47%) Blackberry
8 4 (1.47%) Self-Motivation
9 3 (1.10%) Analytical Skills
9 3 (1.10%) Video Conferencing
10 2 (0.74%) CMDB
10 2 (0.74%) Cyberattack
10 2 (0.74%) NHS
10 2 (0.74%) SCADA
11 1 (0.37%) Cyberthreat
Operating Systems
1 126 (46.32%) Windows
2 69 (25.37%) Windows 7
3 68 (25.00%) Windows 10
3 68 (25.00%) Windows XP
4 15 (5.51%) Linux
4 15 (5.51%) Windows Server 2008
5 13 (4.78%) Windows Server
6 9 (3.31%) Red Hat Enterprise Linux
7 8 (2.94%) Unix
7 8 (2.94%) Windows Server 2003
8 7 (2.57%) Solaris
9 6 (2.21%) AIX
9 6 (2.21%) Data ONTAP
9 6 (2.21%) Windows 2000
10 5 (1.84%) Windows 8
11 4 (1.47%) Mac OS X
12 3 (1.10%) Windows Server 2012
13 2 (0.74%) Apple iOS
13 2 (0.74%) CentOS
13 2 (0.74%) Windows Vista
Processes & Methodologies
1 78 (28.68%) Time Management
2 69 (25.37%) Migration
3 25 (9.19%) ITIL
4 19 (6.99%) Change Management
5 12 (4.41%) Problem-Solving
6 10 (3.68%) Asset Management
6 10 (3.68%) Performance Tuning
7 8 (2.94%) Information Security
7 8 (2.94%) Performance Monitoring
8 7 (2.57%) Facilities Management
8 7 (2.57%) Service Delivery
8 7 (2.57%) Workflow
9 6 (2.21%) BCP
9 6 (2.21%) DevOps
9 6 (2.21%) Investment Management
10 5 (1.84%) Project Management
11 4 (1.47%) Continuous Improvement
11 4 (1.47%) Disaster Recovery
11 4 (1.47%) High Availability
11 4 (1.47%) Incident Management
Programming Languages
1 5 (1.84%) Perl
1 5 (1.84%) Python
2 4 (1.47%) SQL
3 3 (1.10%) PowerShell
3 3 (1.10%) Shell Script
4 2 (0.74%) Bash Shell
4 2 (0.74%) PHP
4 2 (0.74%) Ruby
5 1 (0.37%) VB
Qualifications
1 28 (10.29%) Security Cleared
2 26 (9.56%) SC Cleared
3 11 (4.04%) Cisco Certification
4 7 (2.57%) CCNA
4 7 (2.57%) CCNP
4 7 (2.57%) MCP
5 6 (2.21%) A+ Certification
5 6 (2.21%) MCSE
5 6 (2.21%) Microsoft Certification
6 3 (1.10%) DBS Check
6 3 (1.10%) Degree
6 3 (1.10%) DV Cleared
6 3 (1.10%) MCDST
7 2 (0.74%) CCIE
7 2 (0.74%) CCIE Security
7 2 (0.74%) CEH
7 2 (0.74%) CISSP
7 2 (0.74%) GCIA
7 2 (0.74%) GIAC
7 2 (0.74%) GSEC
Quality Assurance & Compliance
1 45 (16.54%) SLA
2 6 (2.21%) PMO
3 3 (1.10%) QA
System Software
1 76 (27.94%) Active Directory
2 10 (3.68%) VMware Infrastructure
3 9 (3.31%) Firmware
4 6 (2.21%) SRDF
4 6 (2.21%) Veritas Volume Manager
4 6 (2.21%) VMware ESXi
5 3 (1.10%) Docker
5 3 (1.10%) ProxySG
6 2 (0.74%) Snort
Systems Management
1 10 (3.68%) SCCM
2 7 (2.57%) Puppet
2 7 (2.57%) Tivoli Storage Manager
3 6 (2.21%) EMC TimeFinder
3 6 (2.21%) NetApp OnCommand
4 4 (1.47%) Ansible
4 4 (1.47%) NetBackup
5 2 (0.74%) HAProxy
5 2 (0.74%) Kibana
5 2 (0.74%) logstash
5 2 (0.74%) Network Intrusion Detection System
5 2 (0.74%) Opscode Chef
5 2 (0.74%) Symantec Enterprise Vault
6 1 (0.37%) Cisco Prime
6 1 (0.37%) Symantec Endpoint Protection
Vendors
1 58 (21.32%) Microsoft
2 40 (14.71%) HP
3 22 (8.09%) Cisco
4 11 (4.04%) Dell
4 11 (4.04%) EMC
4 11 (4.04%) VMware
5 8 (2.94%) Brocade
5 8 (2.94%) NetApp
6 7 (2.57%) Google
7 6 (2.21%) 3PAR
7 6 (2.21%) IBM
7 6 (2.21%) Veritas
8 5 (1.84%) Apple
8 5 (1.84%) Blue Coat
8 5 (1.84%) CheckPoint
8 5 (1.84%) F5
8 5 (1.84%) Red Hat
8 5 (1.84%) SAP
9 4 (1.47%) Lotus
9 4 (1.47%) Oracle