Period
to 16 July 2018

The following table provides summary statistics for contract job vacancies with a requirement for Break/Fix skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Break/Fix over the 6 months to 16 July 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Break/Fix
UK
6 months to
16 Jul 2018
Same period 2017 Same period 2016
Rank 609 525 668
Rank change year-on-year -84 +143 +23
Contract jobs citing Break/Fix 288 361 238
As % of all contract IT jobs advertised in the UK 0.28% 0.38% 0.22%
As % of the Processes & Methodologies category 0.32% 0.45% 0.26%
Number of daily rates quoted 101 226 133
UK median daily rate £138 £113 £115
Median daily rate % change year-on-year +22.22% -2.17% -54.00%
10th Percentile £100 £100 £99
90th Percentile £388 £438 £358
UK excluding London median daily rate £130 £105 £110
% change year-on-year +23.81% -4.55% -52.17%
Number of hourly rates quoted 151 83 51
UK median hourly rate £15.50 £14.50 £20.00
Median hourly rate % change year-on-year +6.90% -27.50% +18.87%
10th Percentile £11.17 £12.50 £12.50
90th Percentile £18.70 £25.00 £27.80
UK excluding London median hourly rate £15.50 £14.50 £20.00
% change year-on-year +6.90% -27.50% +18.87%

Break/Fix is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Contract vacancies with a requirement for process or methodology skills 88,980 80,536 92,751
As % of all contract IT jobs advertised in the UK 85.78% 84.86% 84.23%
Number of daily rates quoted 58,666 52,670 61,077
UK median daily rate £450 £445 £425
Median daily rate % change year-on-year +1.12% +4.71% +6.25%
10th Percentile £300 £275 £263
90th Percentile £638 £625 £601
UK excluding London median daily rate £425 £400 £400
% change year-on-year +6.25% - +6.67%
Number of hourly rates quoted 2,434 2,128 2,295
UK median hourly rate £21.50 £25.00 £25.00
Median hourly rate % change year-on-year -14.00% - +16.28%
10th Percentile £11.17 £11.50 £11.72
90th Percentile £50.00 £52.50 £48.75
UK excluding London median hourly rate £20.00 £25.00 £25.06
% change year-on-year -20.00% -0.24% +16.29%

Break/Fix
Job Vacancy Trend

Job postings citing Break/Fix as a percentage of all IT jobs advertised.

Job vacancy trend for Break/Fix in the UK

Break/Fix
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Break/Fix.

Contractor daily rate trend for Break/Fix in the UK

Break/Fix
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Break/Fix over the 6 months to 16 July 2018.

Contractor daily rate histogram for Break/Fix in the UK

Break/Fix
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Break/Fix.

Contractor hourly rate trend for Break/Fix in the UK

Break/Fix
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Break/Fix over the 6 months to 16 July 2018.

Contractor hourly rate histogram for Break/Fix in the UK

Break/Fix
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Break/Fix within the UK over the 6 months to 16 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -43 266 £140 +21.74% 23
UK excluding London -63 218 £130 +23.81% 17
London -88 64 £158 +22.33% 7
North of England -42 52 £308 +192.86% 7
South East -31 49 £125 +19.05% 4
Midlands -10 37 £118 +2.17% 4
South West +15 33 £169 +60.71% 1
East of England +11 30 £120 -11.93%
North West -24 28 £103 -4.65% 3
West Midlands -7 27 £120 +4.35% 2
Yorkshire -33 21 £350 +250.00% 1
Scotland -60 13 £145 +45.00% 1
East Midlands -2 11 £100 -4.76% 2
North East -4 3 £290 +190.00% 3
Northern Ireland - 3 £114 -
Wales -41 1 £100 -11.11%

For the 6 months to 16 July 2018, IT contractor jobs citing Break/Fix also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for Break/Fix.

1 158 (54.86%) Windows
2 113 (39.24%) Windows 10
3 108 (37.50%) Active Directory
4 98 (34.03%) Windows XP
5 95 (32.99%) Time Management
6 92 (31.94%) Windows 7
6 92 (31.94%) Migration
7 80 (27.78%) Microsoft
8 37 (12.85%) HP
9 31 (10.76%) SLA
10 28 (9.72%) Security Cleared
11 25 (8.68%) SC Cleared
12 23 (7.99%) EPoS
13 22 (7.64%) Microsoft Office
14 20 (6.94%) Smartphone
15 17 (5.90%) Banking
16 16 (5.56%) ITIL
16 16 (5.56%) Office 365
17 15 (5.21%) Google
18 14 (4.86%) Retail
18 14 (4.86%) Finance
19 13 (4.51%) Internet
19 13 (4.51%) Dell
19 13 (4.51%) Microsoft Certification
20 12 (4.17%) Cisco
21 11 (3.82%) MCSE
21 11 (3.82%) MCP
21 11 (3.82%) VMware
21 11 (3.82%) Driving Licence
22 10 (3.47%) Puppet

Break/Fix
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (1.74%) IBM Notes
1 5 (1.74%) MS Exchange
1 5 (1.74%) SharePoint
2 4 (1.39%) Skype for Business
3 3 (1.04%) Blackberry Enterprise Server
3 3 (1.04%) Elasticsearch
3 3 (1.04%) Exchange Server 2007
3 3 (1.04%) nginx
3 3 (1.04%) OpenStack
4 1 (0.35%) Confluence
4 1 (0.35%) Exchange Server 2003
4 1 (0.35%) Exchange Server 2010
4 1 (0.35%) Exchange Server 2013
4 1 (0.35%) IBM Domino
Applications
1 22 (7.64%) Microsoft Office
2 7 (2.43%) Microsoft Excel
3 1 (0.35%) Microsoft PowerPoint
Business Applications
1 2 (0.69%) SAP SRM
2 1 (0.35%) Eikon
2 1 (0.35%) Remedy ITSM
2 1 (0.35%) SAP HCM
2 1 (0.35%) SAP HR
2 1 (0.35%) SAP MM
Cloud Services
1 16 (5.56%) Office 365
2 6 (2.08%) Microsoft Azure
3 3 (1.04%) Google Cloud Platform
3 3 (1.04%) Stackdriver
4 2 (0.69%) Amazon AWS
4 2 (0.69%) SaaS
5 1 (0.35%) SuccessFactors
Communications & Networking
1 13 (4.51%) Internet
2 10 (3.47%) Firewall
3 8 (2.78%) LAN
3 8 (2.78%) Wi-Fi
4 5 (1.74%) ATM
4 5 (1.74%) DNS
4 5 (1.74%) SAN
4 5 (1.74%) Wireless
5 4 (1.39%) 3G
5 4 (1.39%) Remote Desktop
5 4 (1.39%) Skype
5 4 (1.39%) TCP/IP
5 4 (1.39%) WAN
6 3 (1.04%) HTTP
6 3 (1.04%) HTTPS
6 3 (1.04%) SSL
6 3 (1.04%) Telepresence
7 2 (0.69%) DHCP
7 2 (0.69%) NAS
7 2 (0.69%) VPN
Database & Business Intelligence
1 3 (1.04%) Big Data
1 3 (1.04%) MongoDB
2 2 (0.69%) SQL Server
3 1 (0.35%) SQL Server 2012
Development Applications
1 5 (1.74%) Hudson
2 3 (1.04%) Artifactory
2 3 (1.04%) Git (software)
2 3 (1.04%) Jenkins
2 3 (1.04%) Sonatype Nexus
3 1 (0.35%) JIRA
3 1 (0.35%) MSI
General
1 17 (5.90%) Banking
2 14 (4.86%) Finance
2 14 (4.86%) Retail
3 9 (3.13%) Games
4 6 (2.08%) Front Office
4 6 (2.08%) Telecoms
5 3 (1.04%) Corporate Banking
5 3 (1.04%) Investment Banking
5 3 (1.04%) Manufacturing
6 2 (0.69%) Electronics
7 1 (0.35%) Automotive
7 1 (0.35%) Billing
7 1 (0.35%) Financial Institution
7 1 (0.35%) Military
7 1 (0.35%) Pharmaceutical
Job Titles
1 126 (43.75%) Desktop Support
2 78 (27.08%) Desktop Engineer
3 65 (22.57%) Support Engineer
4 46 (15.97%) Hardware Engineer
5 43 (14.93%) IT Engineer
6 37 (12.85%) Desktop Support Engineer
7 35 (12.15%) Field Engineer
8 31 (10.76%) Senior Desktop Engineer
9 29 (10.07%) Field Hardware Engineer
10 28 (9.72%) Break Fix Engineer
11 25 (8.68%) Field Service Engineer
11 25 (8.68%) Field Service Hardware Engineer
12 24 (8.33%) Senior Desktop Support
13 20 (6.94%) 2nd Line Support
14 16 (5.56%) EPoS Engineer
15 14 (4.86%) IT Support
16 12 (4.17%) Senior Desktop Support Engineer
17 10 (3.47%) 2nd Line Engineer
17 10 (3.47%) IT Support Engineer
17 10 (3.47%) Senior Support Engineer
Libraries, Frameworks & Software Standards
1 6 (2.08%) XML
2 4 (1.39%) JSON
2 4 (1.39%) Web Services
2 4 (1.39%) YAML
3 3 (1.04%) Elastic Stack
3 3 (1.04%) Node.js
4 2 (0.69%) HTML
4 2 (0.69%) LDAP
4 2 (0.69%) React
4 2 (0.69%) XML Messaging
5 1 (0.35%) COM
5 1 (0.35%) Velocity
Miscellaneous
1 23 (7.99%) EPoS
2 20 (6.94%) Smartphone
3 11 (3.82%) Driving Licence
4 6 (2.08%) Data Centre
5 5 (1.74%) Blackberry
6 4 (1.39%) iPhone
6 4 (1.39%) NHS
6 4 (1.39%) Replication
7 3 (1.04%) Analytical Skills
7 3 (1.04%) Clustering
7 3 (1.04%) Online Banking
7 3 (1.04%) Self-Motivation
7 3 (1.04%) Video Conferencing
8 2 (0.69%) EMC VMAX
8 2 (0.69%) EMC VNX
9 1 (0.35%) Cyberthreat
9 1 (0.35%) Fixed Income
9 1 (0.35%) Hedge funds
9 1 (0.35%) Public Cloud
9 1 (0.35%) Virtual Team
Operating Systems
1 158 (54.86%) Windows
2 113 (39.24%) Windows 10
3 98 (34.03%) Windows XP
4 92 (31.94%) Windows 7
5 10 (3.47%) Linux
6 7 (2.43%) Windows 8
6 7 (2.43%) Windows Server 2008
7 6 (2.08%) Windows Server
7 6 (2.08%) Windows Server 2012
8 5 (1.74%) Android
8 5 (1.74%) Red Hat Enterprise Linux
9 3 (1.04%) CentOS
10 2 (0.69%) Apple iOS
10 2 (0.69%) Mac OS X
10 2 (0.69%) Windows Server 2003
10 2 (0.69%) Windows Vista
11 1 (0.35%) Solaris
Processes & Methodologies
1 95 (32.99%) Time Management
2 92 (31.94%) Migration
3 16 (5.56%) ITIL
4 10 (3.47%) DevOps
4 10 (3.47%) Incident Management
5 9 (3.13%) Change Management
6 7 (2.43%) Problem-Solving
7 6 (2.08%) Problem Management
7 6 (2.08%) Service Management
8 5 (1.74%) Change Control
8 5 (1.74%) Continuous Deployment
8 5 (1.74%) Facilities Management
8 5 (1.74%) Regression Testing
8 5 (1.74%) Validation
9 4 (1.39%) Asset Management
9 4 (1.39%) ITSM
10 3 (1.04%) Load Balancing
10 3 (1.04%) Logistics
10 3 (1.04%) Performance Testing
10 3 (1.04%) Security Testing
Programming Languages
1 7 (2.43%) Ruby
2 4 (1.39%) JavaScript
2 4 (1.39%) PowerShell
2 4 (1.39%) SQL
3 3 (1.04%) Bash Shell
3 3 (1.04%) Perl
3 3 (1.04%) PHP
3 3 (1.04%) Python
4 1 (0.35%) VB
Qualifications
1 28 (9.72%) Security Cleared
2 25 (8.68%) SC Cleared
3 13 (4.51%) Microsoft Certification
4 11 (3.82%) MCP
4 11 (3.82%) MCSE
5 8 (2.78%) A+ Certification
6 7 (2.43%) MCDST
7 5 (1.74%) NVQ Level 3
8 3 (1.04%) MCSA
9 2 (0.69%) CCNA
9 2 (0.69%) Cisco Certification
9 2 (0.69%) ITIL Certification
10 1 (0.35%) DBS Check
10 1 (0.35%) Degree
10 1 (0.35%) DV Cleared
10 1 (0.35%) Server+ Certification
Quality Assurance & Compliance
1 31 (10.76%) SLA
2 4 (1.39%) QA
System Software
1 108 (37.50%) Active Directory
2 7 (2.43%) VMware Infrastructure
3 6 (2.08%) Firmware
4 5 (1.74%) Docker
5 4 (1.39%) Hyper-V
6 3 (1.04%) VMware ESXi
7 2 (0.69%) EMC RecoverPoint
7 2 (0.69%) Virtual Servers
7 2 (0.69%) vSphere
8 1 (0.35%) Virtual Machines
Systems Management
1 10 (3.47%) Puppet
1 10 (3.47%) SCCM
2 7 (2.43%) Kibana
2 7 (2.43%) logstash
3 5 (1.74%) Ansible
4 4 (1.39%) NetBackup
5 3 (1.04%) Failover Clustering
5 3 (1.04%) HAProxy
5 3 (1.04%) Opscode Chef
6 2 (0.69%) EMC VPLEX
6 2 (0.69%) Microsoft Clustering
6 2 (0.69%) WSUS
7 1 (0.35%) Microsoft Data Protection Manager
7 1 (0.35%) SCOM
7 1 (0.35%) SCVMM
7 1 (0.35%) Symantec Endpoint Protection
Vendors
1 80 (27.78%) Microsoft
2 37 (12.85%) HP
3 15 (5.21%) Google
4 13 (4.51%) Dell
5 12 (4.17%) Cisco
6 11 (3.82%) VMware
7 9 (3.13%) Apple
8 8 (2.78%) SAP
9 5 (1.74%) EMC
9 5 (1.74%) IBM
9 5 (1.74%) Lotus
9 5 (1.74%) Red Hat
9 5 (1.74%) SolarWinds
9 5 (1.74%) Splunk
10 4 (1.39%) Bloomberg
10 4 (1.39%) Reuters
11 3 (1.04%) BT
11 3 (1.04%) Computacenter
11 3 (1.04%) F5
11 3 (1.04%) Qualys