Period
to 15 October 2018

The following table provides summary statistics for contract job vacancies with a requirement for Break/Fix skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Break/Fix over the 6 months to 15 October 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Break/Fix
UK
6 months to
15 Oct 2018
Same period 2017 Same period 2016
Rank 571 551 612
Rank change year-on-year -20 +61 +70
Contract jobs citing Break/Fix 332 344 303
As % of all contract IT jobs advertised in the UK 0.32% 0.35% 0.29%
As % of the Processes & Methodologies category 0.37% 0.41% 0.34%
Number of daily rates quoted 125 225 247
UK median daily rate £141 £105 £103
Median daily rate % change year-on-year +33.81% +2.44% -62.73%
10th Percentile £100 £100 £100
90th Percentile £456 £160 £276
UK excluding London median daily rate £138 £105 £103
% change year-on-year +30.95% +2.44% -48.75%
Number of hourly rates quoted 162 55 89
UK median hourly rate £15.85 £14.20 £15.00
Median hourly rate % change year-on-year +11.62% -5.33% -15.45%
10th Percentile £11.17 £13.00 £12.75
90th Percentile £18.70 £17.50 £25.00
UK excluding London median hourly rate £15.85 £13.75 £15.00
% change year-on-year +15.27% -8.33% -14.29%

Break/Fix is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Contract vacancies with a requirement for process or methodology skills 88,851 84,367 90,149
As % of all contract IT jobs advertised in the UK 86.19% 85.72% 85.14%
Number of daily rates quoted 58,575 55,816 59,552
UK median daily rate £450 £450 £425
Median daily rate % change year-on-year - +5.88% +3.66%
10th Percentile £300 £278 £263
90th Percentile £638 £625 £600
UK excluding London median daily rate £425 £400 £400
% change year-on-year +6.25% - +6.67%
Number of hourly rates quoted 2,431 2,058 2,442
UK median hourly rate £20.50 £25.00 £22.50
Median hourly rate % change year-on-year -18.00% +11.11% +3.45%
10th Percentile £11.17 £11.25 £11.25
90th Percentile £50.00 £50.00 £48.38
UK excluding London median hourly rate £20.00 £25.00 £23.50
% change year-on-year -20.00% +6.38% +6.82%

Break/Fix
Job Vacancy Trend

Job postings citing Break/Fix as a percentage of all IT jobs advertised.

Job vacancy trend for Break/Fix in the UK

Break/Fix
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Break/Fix.

Contractor daily rate trend for Break/Fix in the UK

Break/Fix
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Break/Fix over the 6 months to 15 October 2018.

Contractor daily rate histogram for Break/Fix in the UK

Break/Fix
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Break/Fix.

Contractor hourly rate trend for Break/Fix in the UK

Break/Fix
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Break/Fix over the 6 months to 15 October 2018.

Contractor hourly rate histogram for Break/Fix in the UK

Break/Fix
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Break/Fix within the UK over the 6 months to 15 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -5 298 £141 +33.81% 41
UK excluding London -45 245 £138 +30.95% 32
London -32 79 £160 +42.22% 9
South East +22 54 £300 +192.68% 11
Midlands +5 51 £130 +23.81% 5
North of England -78 48 £114 +14.47% 9
West Midlands +15 36 £130 +23.81% 3
South West -12 33 £188 +78.57% 4
East of England +8 32 £120 +20.00% 3
Yorkshire -70 21 £220 +119.74% 2
North West -29 19 £114 +9.02% 7
Scotland -56 17 £145 +45.00%
East Midlands -2 15 £117 +11.43% 2
North East +1 8 £252 +152.24%
Northern Ireland +39 6 £118 -
Wales -31 4 £188 +78.57%

For the 6 months to 15 October 2018, IT contractor jobs citing Break/Fix also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for Break/Fix.

1 187 (56.33%) Windows
2 121 (36.45%) Windows 10
3 118 (35.54%) Active Directory
4 95 (28.61%) Windows XP
5 94 (28.31%) Microsoft
6 93 (28.01%) Time Management
7 91 (27.41%) Migration
7 91 (27.41%) Windows 7
8 47 (14.16%) SLA
9 30 (9.04%) HP
10 26 (7.83%) Security Cleared
10 26 (7.83%) Banking
11 24 (7.23%) SC Cleared
11 24 (7.23%) EPoS
12 23 (6.93%) Smartphone
13 22 (6.63%) ITIL
14 20 (6.02%) Finance
14 20 (6.02%) Office 365
15 19 (5.72%) Microsoft Office
15 19 (5.72%) Dell
15 19 (5.72%) Retail
16 18 (5.42%) Google
16 18 (5.42%) Microsoft Certification
16 18 (5.42%) Server Management
17 17 (5.12%) A+ Certification
17 17 (5.12%) Apple
17 17 (5.12%) Android
17 17 (5.12%) Games
18 16 (4.82%) SCCM
18 16 (4.82%) Data Centre

Break/Fix
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (1.81%) Blackberry Enterprise Server
1 6 (1.81%) MS Exchange
2 5 (1.51%) Skype for Business
3 3 (0.90%) Exchange Server 2007
3 3 (0.90%) SharePoint
4 2 (0.60%) Elasticsearch
4 2 (0.60%) nginx
4 2 (0.60%) OpenStack
4 2 (0.60%) SharePoint Server
5 1 (0.30%) Exchange Server 2003
5 1 (0.30%) Exchange Server 2010
5 1 (0.30%) Exchange Server 2013
5 1 (0.30%) IBM Notes
5 1 (0.30%) MQSeries
5 1 (0.30%) WordPress
Applications
1 19 (5.72%) Microsoft Office
2 5 (1.51%) Microsoft Excel
3 1 (0.30%) Microsoft PowerPoint
Business Applications
1 3 (0.90%) Eikon
2 1 (0.30%) Remedy ITSM
2 1 (0.30%) SAP MM
2 1 (0.30%) SAP R/3
2 1 (0.30%) SAP SRM
Cloud Services
1 20 (6.02%) Office 365
2 9 (2.71%) Microsoft Azure
3 3 (0.90%) Amazon AWS
4 2 (0.60%) Google Cloud Platform
4 2 (0.60%) SaaS
4 2 (0.60%) Stackdriver
5 1 (0.30%) IaaS
5 1 (0.30%) PaaS
Communications & Networking
1 14 (4.22%) Internet
2 10 (3.01%) Firewall
3 8 (2.41%) SAN
4 7 (2.11%) LAN
4 7 (2.11%) Wi-Fi
5 6 (1.81%) ATM
5 6 (1.81%) Remote Desktop
6 5 (1.51%) Skype
6 5 (1.51%) WAN
7 4 (1.20%) 3G
7 4 (1.20%) DNS
7 4 (1.20%) NAS
8 3 (0.90%) DHCP
8 3 (0.90%) IP Telephony
8 3 (0.90%) TCP/IP
8 3 (0.90%) Wireless
9 2 (0.60%) HTTP
9 2 (0.60%) HTTPS
9 2 (0.60%) SSL
9 2 (0.60%) VPN
Database & Business Intelligence
1 9 (2.71%) SQL Server
2 8 (2.41%) Big Data
3 6 (1.81%) NoSQL
3 6 (1.81%) RDBMS
3 6 (1.81%) Relational Database
4 5 (1.51%) Oracle Database
5 2 (0.60%) MongoDB
5 2 (0.60%) SQL Server 2012
6 1 (0.30%) Crystal Reports
6 1 (0.30%) Oracle Database 11g
Development Applications
1 4 (1.20%) Hudson
2 2 (0.60%) Artifactory
2 2 (0.60%) Git (software)
2 2 (0.60%) Jenkins
2 2 (0.60%) Sonatype Nexus
3 1 (0.30%) MSI
General
1 26 (7.83%) Banking
2 20 (6.02%) Finance
3 19 (5.72%) Retail
4 17 (5.12%) Games
5 10 (3.01%) Front Office
6 7 (2.11%) Investment Banking
7 3 (0.90%) Manufacturing
7 3 (0.90%) Telecoms
8 2 (0.60%) Financial Institution
9 1 (0.30%) Automotive
9 1 (0.30%) Corporate Banking
9 1 (0.30%) Electronics
9 1 (0.30%) Legal
9 1 (0.30%) Pharmaceutical
Job Titles
1 134 (40.36%) Desktop Support
2 87 (26.20%) Support Engineer
3 84 (25.30%) Desktop Engineer
4 50 (15.06%) Field Engineer
5 45 (13.55%) Desktop Support Engineer
5 45 (13.55%) Hardware Engineer
6 35 (10.54%) IT Engineer
7 33 (9.94%) Break Fix Engineer
8 32 (9.64%) Field Service Engineer
9 27 (8.13%) Field Hardware Engineer
10 26 (7.83%) Field Service Hardware Engineer
10 26 (7.83%) Senior Desktop Engineer
11 22 (6.63%) 2nd Line Support
12 17 (5.12%) Senior Desktop Support
13 16 (4.82%) Analyst
13 16 (4.82%) Deskside Engineer
14 14 (4.22%) 2nd Line Engineer
14 14 (4.22%) Mobile Engineer
15 12 (3.61%) 2nd Line Support Engineer
16 11 (3.31%) IT Support
Libraries, Frameworks & Software Standards
1 6 (1.81%) XML
2 4 (1.20%) JSON
2 4 (1.20%) Web Services
2 4 (1.20%) YAML
3 2 (0.60%) Elastic Stack
3 2 (0.60%) HTML
3 2 (0.60%) LDAP
3 2 (0.60%) Node.js
3 2 (0.60%) React
3 2 (0.60%) XML Messaging
4 1 (0.30%) COM
4 1 (0.30%) Velocity
Miscellaneous
1 24 (7.23%) EPoS
2 23 (6.93%) Smartphone
3 16 (4.82%) Data Centre
4 14 (4.22%) Driving Licence
5 7 (2.11%) Video Conferencing
6 5 (1.51%) Analytical Skills
6 5 (1.51%) Management Information System
7 4 (1.20%) Clustering
7 4 (1.20%) iPhone
7 4 (1.20%) Self-Motivation
8 3 (0.90%) Blackberry
8 3 (0.90%) IPTV
8 3 (0.90%) NHS
8 3 (0.90%) Online Banking
8 3 (0.90%) Replication
8 3 (0.90%) Video Editing
8 3 (0.90%) Video\Live Streaming
9 2 (0.60%) CMDB
9 2 (0.60%) Computer Science
9 2 (0.60%) Foreign Exchange (FX)
Operating Systems
1 187 (56.33%) Windows
2 121 (36.45%) Windows 10
3 95 (28.61%) Windows XP
4 91 (27.41%) Windows 7
5 17 (5.12%) Android
6 15 (4.52%) Linux
7 10 (3.01%) Red Hat Enterprise Linux
7 10 (3.01%) Windows Server
8 8 (2.41%) Unix
9 7 (2.11%) Windows Server 2012
10 6 (1.81%) Windows 8
11 5 (1.51%) Apple iOS
11 5 (1.51%) Windows Server 2008
12 3 (0.90%) Mac OS X
13 2 (0.60%) CentOS
14 1 (0.30%) Mac OS
14 1 (0.30%) Windows Server 2003
14 1 (0.30%) Windows Vista
Processes & Methodologies
1 93 (28.01%) Time Management
2 91 (27.41%) Migration
3 22 (6.63%) ITIL
4 18 (5.42%) Server Management
5 15 (4.52%) Incident Management
6 11 (3.31%) Infrastructure Engineering
7 10 (3.01%) Change Management
8 9 (2.71%) Disaster Recovery
8 9 (2.71%) Service Delivery
9 8 (2.41%) Asset Management
9 8 (2.41%) DevOps
9 8 (2.41%) Performance Tuning
9 8 (2.41%) Problem-Solving
9 8 (2.41%) Root Cause Analysis
9 8 (2.41%) Service Management
10 7 (2.11%) Process Improvement
10 7 (2.11%) User Acceptance Testing
11 5 (1.51%) Change Control
11 5 (1.51%) ITSM
12 4 (1.20%) Continuous Improvement
Programming Languages
1 12 (3.61%) SQL
2 6 (1.81%) Ruby
2 6 (1.81%) Shell Script
3 5 (1.51%) PowerShell
4 4 (1.20%) JavaScript
5 2 (0.60%) Bash Shell
5 2 (0.60%) Perl
5 2 (0.60%) PHP
5 2 (0.60%) Python
5 2 (0.60%) T-SQL
6 1 (0.30%) COBOL
6 1 (0.30%) Java
6 1 (0.30%) Smalltalk
6 1 (0.30%) VB
Qualifications
1 26 (7.83%) Security Cleared
2 24 (7.23%) SC Cleared
3 18 (5.42%) Microsoft Certification
4 17 (5.12%) A+ Certification
5 15 (4.52%) MCP
5 15 (4.52%) MCSE
6 12 (3.61%) MCDST
7 11 (3.31%) NVQ Level 3
8 9 (2.71%) DBS Check
9 4 (1.20%) Degree
10 3 (0.90%) MCSA
11 2 (0.60%) ITIL Certification
12 1 (0.30%) CCA
12 1 (0.30%) CCNP
12 1 (0.30%) Cisco Certification
12 1 (0.30%) Citrix Certification
12 1 (0.30%) Computer Science Degree
12 1 (0.30%) DV Cleared
Quality Assurance & Compliance
1 47 (14.16%) SLA
2 3 (0.90%) QA
3 1 (0.30%) Disclosure Scotland
System Software
1 118 (35.54%) Active Directory
2 8 (2.41%) VMware Infrastructure
3 7 (2.11%) Hyper-V
4 4 (1.20%) Docker
4 4 (1.20%) Firmware
5 3 (0.90%) Virtual Servers
5 3 (0.90%) VMware ESXi
6 2 (0.60%) EMC RecoverPoint
6 2 (0.60%) Virtual Machines
6 2 (0.60%) vSphere
7 1 (0.30%) ProxySG
7 1 (0.30%) XenApp
7 1 (0.30%) XenDesktop
Systems Management
1 16 (4.82%) SCCM
2 8 (2.41%) Puppet
3 6 (1.81%) Kibana
3 6 (1.81%) logstash
4 4 (1.20%) Ansible
4 4 (1.20%) Failover Clustering
4 4 (1.20%) SCOM
5 3 (0.90%) NetBackup
6 2 (0.60%) EMC VPLEX
6 2 (0.60%) HAProxy
6 2 (0.60%) Microsoft Clustering
6 2 (0.60%) Microsoft Data Protection Manager
6 2 (0.60%) Opscode Chef
6 2 (0.60%) SCVMM
6 2 (0.60%) WSUS
7 1 (0.30%) CA Spectrum
7 1 (0.30%) Microsoft Intune
7 1 (0.30%) Norton AntiVirus
7 1 (0.30%) SnapVault
7 1 (0.30%) Symantec Endpoint Protection
Vendors
1 94 (28.31%) Microsoft
2 30 (9.04%) HP
3 19 (5.72%) Dell
4 18 (5.42%) Google
5 17 (5.12%) Apple
6 14 (4.22%) VMware
7 12 (3.61%) Cisco
8 10 (3.01%) Red Hat
9 7 (2.11%) Oracle
10 6 (1.81%) Bloomberg
10 6 (1.81%) Reuters
10 6 (1.81%) SAP
10 6 (1.81%) Sybase
11 4 (1.20%) IBM
11 4 (1.20%) Snow
11 4 (1.20%) SolarWinds
11 4 (1.20%) Splunk
11 4 (1.20%) Sun
12 3 (0.90%) F5
12 3 (0.90%) Xerox