Break/Fix Contracts

Break/Fix
UK

The table below provides summary statistics for contract job vacancies requiring Break/Fix skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Break/Fix over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 385 384 536
Rank change year-on-year -1 +152 +132
Contract jobs citing Break/Fix 137 200 182
As % of all contract jobs advertised in the UK 0.47% 0.46% 0.30%
As % of the Processes & Methodologies category 0.52% 0.53% 0.34%
Number of daily rates quoted 79 104 142
10th Percentile £124 £105 £105
25th Percentile £151 £126 £140
Median daily rate (50th Percentile) £188 £160 £167
Median % change year-on-year +17.19% -4.19% -12.11%
75th Percentile £264 £300 £220
90th Percentile £575 £608 £521
UK excluding London median daily rate £168 £180 £170
% change year-on-year -6.67% +5.88% -10.53%
Number of hourly rates quoted 41 61 5
10th Percentile £17.30 £11.75 £14.74
25th Percentile £18.13 £15.75 £16.23
Median hourly rate £21.01 £17.50 £17.70
Median % change year-on-year +20.06% -1.13% +8.71%
75th Percentile £24.50 £19.50 £21.25
90th Percentile £24.66 £23.75 £21.26
UK excluding London median hourly rate £21.01 £16.60 £17.70
% change year-on-year +26.57% -6.21% +12.45%

All Process and Methodology Skills
UK

Break/Fix falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 26,594 37,597 53,655
As % of all contract IT jobs advertised in the UK 90.84% 86.31% 89.91%
Number of daily rates quoted 17,149 24,227 37,238
10th Percentile £308 £300 £325
25th Percentile £413 £413 £438
Median daily rate (50th Percentile) £520 £525 £550
Median % change year-on-year -0.95% -4.55% +4.76%
75th Percentile £630 £638 £650
90th Percentile £743 £750 £750
UK excluding London median daily rate £483 £500 £500
% change year-on-year -3.50% - +5.26%
Number of hourly rates quoted 1,071 2,443 1,746
10th Percentile £14.41 £12.75 £11.00
25th Percentile £18.21 £16.00 £16.25
Median hourly rate £29.00 £35.65 £37.30
Median % change year-on-year -18.65% -4.42% +49.20%
75th Percentile £60.38 £59.98 £65.00
90th Percentile £75.00 £72.50 £75.00
UK excluding London median hourly rate £27.50 £37.34 £36.00
% change year-on-year -26.35% +3.72% +80.00%

Break/Fix
Job Vacancy Trend

Job postings citing Break/Fix as a proportion of all IT jobs advertised.

Job vacancy trend for Break/Fix in the UK

Break/Fix
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Break/Fix.

Daily rate trend for Break/Fix in the UK

Break/Fix
Daily Rate Histogram

Daily rate distribution for jobs citing Break/Fix over the 6 months to 1 May 2025.

Daily rate histogram for Break/Fix in the UK

Break/Fix
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Break/Fix.

Hourly rate trend for Break/Fix in the UK

Break/Fix
Hourly Rate Histogram

Hourly rate distribution of jobs citing Break/Fix over the 6 months to 1 May 2025.

Hourly rate histogram for Break/Fix in the UK

Break/Fix
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Break/Fix within the UK over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +20 111 £200 +25.00% 54
UK excluding London +8 102 £168 -6.67% 39
London +34 36 £230 +53.33% 23
South East +28 24 £163 -67.50% 14
South West +56 23 £130 +18.18% 5
Midlands +38 20 £200 +87.35% 5
Scotland -14 18 £170 -12.82% 2
East Midlands +23 16 £200 +93.24% 2
East of England +29 5 £550 +311.21% 4
Work from Home +27 5 - - 11
North of England -19 5 £405 +221.43% 8
West Midlands +17 4 £275 +150.00% 3
Wales 0 4 £119 - 1
Northern Ireland -6 4 £135 -5.53% 1
Yorkshire -10 3 £405 +153.13% 3
North East -1 1 £120 - 2
North West -2 1 £575 +356.35% 3

Break/Fix
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (4.38%) SharePoint
2 2 (1.46%) Confluence
2 2 (1.46%) Microsoft Exchange
3 1 (0.73%) Blackberry Enterprise Server
Applications
1 14 (10.22%) Microsoft Office
2 3 (2.19%) Microsoft Excel
2 3 (2.19%) Microsoft Project
3 1 (0.73%) AutoCAD
3 1 (0.73%) MS Visio
Cloud Services
1 26 (18.98%) Microsoft 365
2 6 (4.38%) Power Platform
3 5 (3.65%) Azure
4 4 (2.92%) Copilot Studio
4 4 (2.92%) GitHub
4 4 (2.92%) Microsoft Copilot
4 4 (2.92%) PowerApps
5 2 (1.46%) AWS
6 1 (0.73%) Entra ID
6 1 (0.73%) GCP
6 1 (0.73%) Google Workspace
6 1 (0.73%) Power Automate
Communications & Networking
1 18 (13.14%) Remote Desktop
2 10 (7.30%) Firewall
3 8 (5.84%) ATM
3 8 (5.84%) Wireless
4 5 (3.65%) DNS
5 4 (2.92%) DHCP
5 4 (2.92%) VPN
6 3 (2.19%) Cisco ISE
6 3 (2.19%) TCP/IP
7 2 (1.46%) SAN
8 1 (0.73%) Internet
8 1 (0.73%) NAS
8 1 (0.73%) Network Security
8 1 (0.73%) SNMP
Database & Business Intelligence
1 4 (2.92%) Power BI
Development Applications
1 2 (1.46%) JIRA
2 1 (0.73%) Git
General
1 36 (26.28%) Social Skills
2 19 (13.87%) Analytical Skills
2 19 (13.87%) Public Sector
3 12 (8.76%) Banking
3 12 (8.76%) Finance
4 5 (3.65%) Telecoms
5 4 (2.92%) Organisational Skills
6 3 (2.19%) Documentation Skills
6 3 (2.19%) Electronics
6 3 (2.19%) Inclusion and Diversity
7 2 (1.46%) Investment Banking
7 2 (1.46%) Military
8 1 (0.73%) Back Office
8 1 (0.73%) Financial Institution
8 1 (0.73%) Manufacturing
8 1 (0.73%) Marketing
Job Titles
1 35 (25.55%) IT Engineer
2 21 (15.33%) Field Engineer
3 17 (12.41%) Break Fix Engineer
4 16 (11.68%) Data Centre Engineer
4 16 (11.68%) Desktop Support
4 16 (11.68%) Server Engineer
4 16 (11.68%) Support Engineer
5 13 (9.49%) Desktop Engineer
6 12 (8.76%) IT Support
7 11 (8.03%) Hardware Engineer
8 8 (5.84%) Desktop Support Engineer
8 8 (5.84%) EPoS Engineer
8 8 (5.84%) Field Service Engineer
9 6 (4.38%) 2nd Line Support
10 5 (3.65%) Server Support
10 5 (3.65%) Server Support Engineer
10 5 (3.65%) Windows Engineer
11 4 (2.92%) Analyst
11 4 (2.92%) EPoS Field Engineer
11 4 (2.92%) IT Support Engineer
Libraries, Frameworks & Software Standards
1 4 (2.92%) YAML
2 1 (0.73%) Redfish
Miscellaneous
1 32 (23.36%) Data Centre
2 16 (11.68%) Driving Licence
3 8 (5.84%) CMDB
3 8 (5.84%) EPoS
4 5 (3.65%) Management Information System
5 3 (2.19%) Enterprise Storage
5 3 (2.19%) Smartphone
6 1 (0.73%) EMC VMAX
6 1 (0.73%) iPhone
6 1 (0.73%) Onboarding
6 1 (0.73%) Product Ownership
6 1 (0.73%) Virtual Team
Operating Systems
1 33 (24.09%) Windows
2 17 (12.41%) Windows 10
3 16 (11.68%) Windows 7
4 11 (8.03%) Android
5 6 (4.38%) Mac OS
6 4 (2.92%) Linux
6 4 (2.92%) Unix
6 4 (2.92%) Windows Vista
7 2 (1.46%) Red Hat Enterprise Linux
Processes & Methodologies
1 34 (24.82%) Problem-Solving
2 33 (24.09%) Customer Service
3 13 (9.49%) Time Management
4 10 (7.30%) Ticket Management
5 8 (5.84%) ITIL
6 7 (5.11%) Asset Management
6 7 (5.11%) Infrastructure Engineering
7 6 (4.38%) Migration
8 5 (3.65%) Configuration Management
8 5 (3.65%) Incident Management
8 5 (3.65%) Project Management
8 5 (3.65%) Server Management
8 5 (3.65%) Service Delivery
9 4 (2.92%) API Integration
9 4 (2.92%) Infrastructure Automation
9 4 (2.92%) Product Thinking
10 3 (2.19%) Collaborative Working
10 3 (2.19%) Critical Thinking
10 3 (2.19%) Data Science
10 3 (2.19%) Knowledge Transfer
Programming Languages
1 7 (5.11%) PowerShell
2 5 (3.65%) Python
3 4 (2.92%) SQL
4 3 (2.19%) Bicep
5 1 (0.73%) Bash
5 1 (0.73%) C-shell
Qualifications
1 52 (37.96%) Security Cleared
2 40 (29.20%) SC Cleared
3 5 (3.65%) A+ Certification
3 5 (3.65%) Dell Certification
4 3 (2.19%) CCNA
4 3 (2.19%) CCNP
4 3 (2.19%) Cisco Certification
4 3 (2.19%) Degree
4 3 (2.19%) DV Cleared
5 2 (1.46%) Microsoft Certification
6 1 (0.73%) Computer Science Degree
6 1 (0.73%) MCP
6 1 (0.73%) Network+ Certification
Quality Assurance & Compliance
1 21 (15.33%) SLA
2 11 (8.03%) QA
3 1 (0.73%) Accessibility
3 1 (0.73%) Data Quality
System Software
1 7 (5.11%) Active Directory
2 2 (1.46%) Firmware
2 2 (1.46%) VMware Infrastructure
3 1 (0.73%) Hyper-V
3 1 (0.73%) Veritas Cluster Server
3 1 (0.73%) VMware ESXi
Systems Management
1 7 (5.11%) SCCM
2 6 (4.38%) Microsoft Intune
3 3 (2.19%) Jamf Pro
4 2 (1.46%) Ansible
4 2 (1.46%) CASB
4 2 (1.46%) Puppet
4 2 (1.46%) Terraform
5 1 (0.73%) HAProxy
5 1 (0.73%) Nagios
5 1 (0.73%) vCenter Server
Vendors
1 47 (34.31%) Dell
2 39 (28.47%) HP
3 36 (26.28%) Microsoft
4 19 (13.87%) Cisco
5 18 (13.14%) ServiceNow
6 17 (12.41%) IBM
7 9 (6.57%) Apple
8 6 (4.38%) Citrix
9 5 (3.65%) VMware
10 4 (2.92%) CheckPoint
10 4 (2.92%) EMC
10 4 (2.92%) Salesforce
11 3 (2.19%) Bloomberg
11 3 (2.19%) Planview
11 3 (2.19%) Reuters
11 3 (2.19%) Sybase
12 2 (1.46%) Forcepoint
12 2 (1.46%) Google
12 2 (1.46%) Juniper
12 2 (1.46%) Red Hat