Period
to 17 January 2019

The following table provides summary statistics for contract job vacancies with a requirement for Break/Fix skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Break/Fix over the 6 months to 17 January 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Break/Fix
UK
6 months to
17 Jan 2019
Same period 2018 Same period 2017
Rank 578 541 453
Rank change year-on-year -37 -88 +220
Contract jobs citing Break/Fix 311 377 475
As % of all contract IT jobs advertised in the UK 0.31% 0.38% 0.49%
As % of the Processes & Methodologies category 0.36% 0.44% 0.57%
Number of daily rates quoted 150 266 385
UK median daily rate £130 £105 £105
Median daily rate % change year-on-year +23.81% - -50.00%
10th Percentile £100 £100 £100
90th Percentile £396 £184 £139
UK excluding London median daily rate £130 £105 £105
% change year-on-year +23.81% - -34.88%
Number of hourly rates quoted 125 70 156
UK median hourly rate £15.00 £15.00 £15.85
Median hourly rate % change year-on-year - -5.36% -9.42%
10th Percentile £11.17 £11.92 £13.00
90th Percentile £19.20 £20.11 £25.00
UK excluding London median hourly rate £14.50 £15.00 £15.85
% change year-on-year -3.33% -5.36% -9.40%

Break/Fix is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Contract vacancies with a requirement for process or methodology skills 86,410 86,099 82,940
As % of all contract IT jobs advertised in the UK 86.92% 85.83% 85.20%
Number of daily rates quoted 57,036 57,590 54,781
UK median daily rate £475 £450 £425
Median daily rate % change year-on-year +5.56% +5.88% +1.19%
10th Percentile £300 £281 £263
90th Percentile £648 £638 £613
UK excluding London median daily rate £425 £405 £400
% change year-on-year +4.86% +1.33% +3.23%
Number of hourly rates quoted 2,199 2,021 2,396
UK median hourly rate £23.50 £23.00 £22.84
Median hourly rate % change year-on-year +2.17% +0.70% -0.70%
10th Percentile £11.25 £11.25 £11.03
90th Percentile £50.02 £49.75 £48.75
UK excluding London median hourly rate £22.50 £24.00 £22.50
% change year-on-year -6.25% +6.67% -10.00%

Break/Fix
Job Vacancy Trend

Job postings citing Break/Fix as a percentage of all IT jobs advertised.

Job vacancy trend for Break/Fix in the UK

Break/Fix
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Break/Fix.

Contractor daily rate trend for Break/Fix in the UK

Break/Fix
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Break/Fix over the 6 months to 17 January 2019.

Contractor daily rate histogram for Break/Fix in the UK

Break/Fix
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Break/Fix.

Contractor hourly rate trend for Break/Fix in the UK

Break/Fix
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Break/Fix over the 6 months to 17 January 2019.

Contractor hourly rate histogram for Break/Fix in the UK

Break/Fix
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Break/Fix within the UK over the 6 months to 17 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -38 278 £130 +23.81% 40
UK excluding London -64 237 £130 +23.81% 30
London -39 69 £140 +24.44% 10
South East +24 64 £130 +23.81% 11
North of England -86 48 £125 +25.00% 9
Midlands +23 46 £138 +37.50% 6
South West -21 36 £130 +23.81% 1
West Midlands -4 30 £130 +23.81% 4
North West -29 25 £140 +33.33% 8
Scotland -14 20 £114 +13.75%
East of England +5 16 £121 +21.25% 3
Yorkshire -70 16 £114 +14.47% 1
East Midlands +13 14 £140 +40.00% 2
North East -17 7 £140 +40.00%
Wales -20 5 £185 +76.17%
Northern Ireland +28 3 £123 -

For the 6 months to 17 January 2019, IT contractor jobs citing Break/Fix also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for Break/Fix.

1 202 (64.95%) Windows
2 110 (35.37%) Active Directory
3 94 (30.23%) Windows 10
4 92 (29.58%) Microsoft
4 92 (29.58%) Windows 7
5 69 (22.19%) Migration
6 67 (21.54%) Time Management
7 65 (20.90%) Windows XP
8 47 (15.11%) SLA
9 43 (13.83%) Microsoft Office
9 43 (13.83%) Driving Licence
10 34 (10.93%) ITIL
11 28 (9.00%) HP
11 28 (9.00%) EPoS
12 27 (8.68%) Office 365
13 24 (7.72%) Finance
13 24 (7.72%) Banking
13 24 (7.72%) Retail
14 22 (7.07%) Security Cleared
14 22 (7.07%) SCCM
15 20 (6.43%) SQL
16 18 (5.79%) SC Cleared
17 15 (4.82%) Smartphone
17 15 (4.82%) Dell
17 15 (4.82%) Apple iOS
17 15 (4.82%) ServiceNow
18 14 (4.50%) Windows Server
18 14 (4.50%) Service Management
18 14 (4.50%) Apple
18 14 (4.50%) Google

Break/Fix
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (4.18%) Skype for Business
2 7 (2.25%) MS Exchange
3 6 (1.93%) Blackberry Enterprise Server
3 6 (1.93%) SharePoint
4 3 (0.96%) Exchange Server 2013
4 3 (0.96%) IIS
5 2 (0.64%) SharePoint Server
6 1 (0.32%) MQSeries
6 1 (0.32%) WordPress
Applications
1 43 (13.83%) Microsoft Office
2 8 (2.57%) Microsoft Excel
3 3 (0.96%) Spreadsheet
4 2 (0.64%) Microsoft PowerPoint
5 1 (0.32%) Microsoft Project
5 1 (0.32%) MS Visio
Business Applications
1 6 (1.93%) Eikon
2 1 (0.32%) SAP R/3
Cloud Services
1 27 (8.68%) Office 365
2 5 (1.61%) Microsoft Azure
3 1 (0.32%) Amazon AWS
3 1 (0.32%) IaaS
3 1 (0.32%) PaaS
Communications & Networking
1 9 (2.89%) LAN
1 9 (2.89%) VPN
2 7 (2.25%) Firewall
2 7 (2.25%) Remote Desktop
2 7 (2.25%) WAN
3 6 (1.93%) ATM
4 5 (1.61%) SAN
4 5 (1.61%) Skype
5 4 (1.29%) DHCP
5 4 (1.29%) Internet
5 4 (1.29%) Wireless
6 3 (0.96%) DNS
6 3 (0.96%) TCP/IP
6 3 (0.96%) VLAN
7 2 (0.64%) 3G
7 2 (0.64%) Cisco IOS
7 2 (0.64%) IP Telephony
7 2 (0.64%) NAS
7 2 (0.64%) PBX
7 2 (0.64%) Wi-Fi
Database & Business Intelligence
1 10 (3.22%) SQL Server
2 6 (1.93%) Big Data
2 6 (1.93%) NoSQL
2 6 (1.93%) RDBMS
2 6 (1.93%) Relational Database
3 5 (1.61%) Oracle Database
4 3 (0.96%) SQL Server 2016
5 1 (0.32%) Crystal Reports
5 1 (0.32%) Oracle Database 11g
5 1 (0.32%) SQL Server 2012
Development Applications
1 1 (0.32%) Hudson
1 1 (0.32%) MSI
General
1 24 (7.72%) Banking
1 24 (7.72%) Finance
1 24 (7.72%) Retail
2 13 (4.18%) Games
3 12 (3.86%) Front Office
4 11 (3.54%) Investment Banking
5 4 (1.29%) Financial Institution
6 1 (0.32%) Legal
6 1 (0.32%) Manufacturing
6 1 (0.32%) Telecoms
Job Titles
1 75 (24.12%) Field Engineer
2 67 (21.54%) Desktop Engineer
3 66 (21.22%) Desktop Support
4 64 (20.58%) Support Engineer
5 54 (17.36%) Break Fix Engineer
6 50 (16.08%) Field Service Engineer
7 42 (13.50%) Hardware Engineer
8 37 (11.90%) IT Engineer
9 35 (11.25%) Desktop Support Engineer
10 32 (10.29%) Field Hardware Engineer
11 28 (9.00%) Analyst
11 28 (9.00%) Field Service Hardware Engineer
12 16 (5.14%) Senior Desktop Engineer
13 15 (4.82%) Deskside Engineer
13 15 (4.82%) Service Analyst
14 14 (4.50%) Service Desk Analyst
15 10 (3.22%) IT Support
15 10 (3.22%) Mobile Engineer
16 9 (2.89%) 2nd Line Support
17 8 (2.57%) Support Analyst
Libraries, Frameworks & Software Standards
1 3 (0.96%) 802.1X
Miscellaneous
1 43 (13.83%) Driving Licence
2 28 (9.00%) EPoS
3 15 (4.82%) Smartphone
4 11 (3.54%) Data Centre
5 7 (2.25%) Video Conferencing
5 7 (2.25%) Virtual Team
6 6 (1.93%) Management Information System
7 5 (1.61%) Blackberry
8 4 (1.29%) Equities
8 4 (1.29%) Fixed Income
8 4 (1.29%) Hedge funds
9 3 (0.96%) IPTV
9 3 (0.96%) NHS
9 3 (0.96%) PKI
9 3 (0.96%) Video Editing
9 3 (0.96%) Video\Live Streaming
10 2 (0.64%) BYOD
10 2 (0.64%) CMDB
10 2 (0.64%) Self-Motivation
11 1 (0.32%) EMC VNX
Operating Systems
1 202 (64.95%) Windows
2 94 (30.23%) Windows 10
3 92 (29.58%) Windows 7
4 65 (20.90%) Windows XP
5 15 (4.82%) Apple iOS
6 14 (4.50%) Android
6 14 (4.50%) Windows Server
7 13 (4.18%) Mac OS
8 8 (2.57%) Unix
9 7 (2.25%) Linux
10 6 (1.93%) Mac OS X
10 6 (1.93%) Red Hat Enterprise Linux
11 5 (1.61%) Windows 8
11 5 (1.61%) Windows Server 2012
12 4 (1.29%) Windows Server 2008
13 3 (0.96%) VMS
Processes & Methodologies
1 69 (22.19%) Migration
2 67 (21.54%) Time Management
3 34 (10.93%) ITIL
4 14 (4.50%) Service Management
5 13 (4.18%) Problem-Solving
6 11 (3.54%) Asset Management
6 11 (3.54%) Change Management
6 11 (3.54%) Service Delivery
7 10 (3.22%) Root Cause Analysis
8 9 (2.89%) Disaster Recovery
9 7 (2.25%) Incident Management
9 7 (2.25%) Process Improvement
10 6 (1.93%) Infrastructure Engineering
10 6 (1.93%) Performance Tuning
10 6 (1.93%) Server Management
10 6 (1.93%) User Acceptance Testing
11 5 (1.61%) Desktop Virtualisation
11 5 (1.61%) ITSM
12 4 (1.29%) Software Deployment
13 3 (0.96%) Infrastructure Management
Programming Languages
1 20 (6.43%) SQL
2 6 (1.93%) Shell Script
3 2 (0.64%) Java
3 2 (0.64%) PowerShell
3 2 (0.64%) T-SQL
4 1 (0.32%) COBOL
4 1 (0.32%) Smalltalk
4 1 (0.32%) VB
Qualifications
1 22 (7.07%) Security Cleared
2 18 (5.79%) SC Cleared
3 12 (3.86%) A+ Certification
4 11 (3.54%) Microsoft Certification
5 9 (2.89%) DBS Check
5 9 (2.89%) MCSE
6 7 (2.25%) MCDST
6 7 (2.25%) MCP
7 6 (1.93%) NVQ Level 3
8 5 (1.61%) Degree
8 5 (1.61%) DV Cleared
9 2 (0.64%) Cisco Certification
9 2 (0.64%) MCSA
10 1 (0.32%) CCA
10 1 (0.32%) CCNA
10 1 (0.32%) CCNP
10 1 (0.32%) Citrix Certification
10 1 (0.32%) Computer Science Degree
10 1 (0.32%) MCITP
Quality Assurance & Compliance
1 47 (15.11%) SLA
2 1 (0.32%) Disclosure Scotland
2 1 (0.32%) QA
System Software
1 110 (35.37%) Active Directory
2 6 (1.93%) VMware Infrastructure
3 4 (1.29%) Virtual Machines
3 4 (1.29%) Virtual Servers
3 4 (1.29%) XenApp
3 4 (1.29%) XenDesktop
4 3 (0.96%) BitLocker
4 3 (0.96%) Hyper-V
4 3 (0.96%) Microsoft Virtual Server
5 2 (0.64%) VMware ESXi
6 1 (0.32%) ProxySG
Systems Management
1 22 (7.07%) SCCM
2 6 (1.93%) SCOM
3 3 (0.96%) EMC NetWorker
4 2 (0.64%) AirWatch
4 2 (0.64%) HP Data Protector
4 2 (0.64%) Microsoft Intune
4 2 (0.64%) NetBackup
5 1 (0.32%) CA Spectrum
5 1 (0.32%) Failover Clustering
5 1 (0.32%) Microsoft Data Protection Manager
5 1 (0.32%) Norton AntiVirus
5 1 (0.32%) SCSM
5 1 (0.32%) SCVMM
5 1 (0.32%) SnapVault
5 1 (0.32%) Symantec Endpoint Protection
5 1 (0.32%) Systems Management Server (SMS)
Vendors
1 92 (29.58%) Microsoft
2 28 (9.00%) HP
3 15 (4.82%) Dell
3 15 (4.82%) ServiceNow
4 14 (4.50%) Apple
4 14 (4.50%) Google
5 9 (2.89%) Cisco
6 8 (2.57%) Citrix
6 8 (2.57%) VMware
7 7 (2.25%) Oracle
8 6 (1.93%) Bloomberg
8 6 (1.93%) Ivanti
8 6 (1.93%) Red Hat
8 6 (1.93%) Reuters
8 6 (1.93%) Snow
8 6 (1.93%) Sybase
9 5 (1.61%) EMC
9 5 (1.61%) Remedy
10 4 (1.29%) Juniper
10 4 (1.29%) Sun