Support Engineer Contracts in the West Midlands

Support Engineer
England > West Midlands

The median Support Engineer daily rate in the West Midlands is £265, according to job vacancies posted in the 6 months leading up to 24 June 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
24 Jun 2025
Same period 2024 Same period 2023
Rank 55 59 42
Rank change year-on-year +4 -17 +48
Contract jobs requiring a Support Engineer 49 50 91
As % of all contract jobs advertised in the West Midlands 3.32% 2.44% 4.10%
As % of the Job Titles category 3.66% 2.68% 4.34%
Number of daily rates quoted 38 25 47
10th Percentile £157 £137 £145
25th Percentile £205 £188 £168
Median daily rate (50th Percentile) £265 £225 £325
Median % change year-on-year +17.78% -30.77% +62.50%
75th Percentile £344 £300 £381
90th Percentile £443 £328 £540
England median daily rate £239 £220 £250
% change year-on-year +8.52% -12.00% +17.03%
Number of hourly rates quoted 5 1 6
10th Percentile £15.74 - £14.08
25th Percentile £16.67 £21.25 £15.39
Median hourly rate £17.16 £22.50 £17.72
Median % change year-on-year -23.76% +26.99% +1.24%
75th Percentile £24.66 £23.75 £22.50
90th Percentile £24.86 - £26.88
England median hourly rate £25.72 £23.00 £20.00
% change year-on-year +11.80% +15.00% +11.11%

All Contract IT Job Vacancies
West Midlands

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the West Midlands with a recognized job title 1,337 1,867 2,095
% of contract IT jobs with a recognized job title 90.46% 91.30% 94.50%
Number of daily rates quoted 842 1,250 1,450
10th Percentile £200 £250 £263
25th Percentile £363 £363 £381
Median daily rate (50th Percentile) £475 £500 £500
Median % change year-on-year -5.00% - +4.17%
75th Percentile £575 £600 £600
90th Percentile £638 £700 £700
England median daily rate £513 £525 £550
% change year-on-year -2.38% -4.55% +2.33%
Number of hourly rates quoted 102 147 58
10th Percentile £12.62 £12.04 £12.50
25th Percentile £14.00 £14.71 £15.06
Median hourly rate £24.28 £19.13 £20.84
Median % change year-on-year +26.95% -8.22% +19.07%
75th Percentile £33.91 £39.38 £28.75
90th Percentile £50.00 £55.50 £54.88
England median hourly rate £28.75 £39.55 £43.63
% change year-on-year -27.31% -9.35% +78.37%

Support Engineer
Job Vacancy Trend in the West Midlands

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for Support Engineer in the West Midlands

Support Engineer
Contractor Daily Rate Trend in the West Midlands

3-month moving average daily rate quoted in jobs citing Support Engineer in the West Midlands.

Daily rate trend for Support Engineer in the West Midlands

Support Engineer
Daily Rate Histogram in the West Midlands

Daily rate distribution for jobs citing Support Engineer in the West Midlands over the 6 months to 24 June 2025.

Daily rate histogram for Support Engineer in the West Midlands

Support Engineer
Contractor Hourly Rate Trend in the West Midlands

3-month moving average hourly rates quoted in jobs citing Support Engineer in the West Midlands.

Hourly rate trend for Support Engineer in the West Midlands

Support Engineer
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the West Midlands region over the 6 months to 24 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Warwickshire +11 16 £275 +26.44% 7
Birmingham +10 16 £255 +27.50% 17
Coventry - 7 £226 - 5
Solihull -6 4 £220 -2.22% 4
Worcestershire +4 3 - - 8
Staffordshire - 2 £140 - 11
Wolverhampton - 1 - - 1
Halesowen - 1 - -
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the West Midlands

For the 6 months to 24 June 2025, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region featuring Support Engineer in the job title.

1 19 (38.78%) Windows
1 19 (38.78%) Problem-Solving
2 17 (34.69%) Social Skills
3 12 (24.49%) Microsoft 365
4 11 (22.45%) ITIL
4 11 (22.45%) Microsoft
5 10 (20.41%) Security Cleared
6 9 (18.37%) WAN
6 9 (18.37%) VPN
6 9 (18.37%) Cisco
7 8 (16.33%) SC Cleared
7 8 (16.33%) Windows 10
8 7 (14.29%) Driving Licence
8 7 (14.29%) PKI
8 7 (14.29%) Juniper
8 7 (14.29%) MPLS
8 7 (14.29%) BGP
8 7 (14.29%) IPsec
9 6 (12.24%) SLA
9 6 (12.24%) Active Directory
9 6 (12.24%) Customer Service
10 5 (10.20%) Project Delivery
10 5 (10.20%) Analytical Skills
10 5 (10.20%) React
10 5 (10.20%) API Development
10 5 (10.20%) JavaScript
10 5 (10.20%) PHP
10 5 (10.20%) SQL
10 5 (10.20%) Python
10 5 (10.20%) Advertising

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.12%) SharePoint
2 2 (4.08%) Microsoft Exchange
Cloud Services
1 12 (24.49%) Microsoft 365
2 4 (8.16%) Azure
3 2 (4.08%) AWS
3 2 (4.08%) Entra ID
4 1 (2.04%) OneDrive
Communications & Networking
1 9 (18.37%) VPN
1 9 (18.37%) WAN
2 7 (14.29%) BGP
2 7 (14.29%) IPsec
2 7 (14.29%) MPLS
3 4 (8.16%) Firewall
3 4 (8.16%) Wireless
4 3 (6.12%) DHCP
4 3 (6.12%) DNS
5 2 (4.08%) Cisco Firepower
5 2 (4.08%) Cisco Nexus
5 2 (4.08%) LAN
5 2 (4.08%) SAN
5 2 (4.08%) Telepresence
5 2 (4.08%) Unified Communications
6 1 (2.04%) TCP/IP
Database & Business Intelligence
1 3 (6.12%) SQL Server Reporting Services
2 2 (4.08%) Data Warehouse
2 2 (4.08%) DB2
2 2 (4.08%) Oracle Database
2 2 (4.08%) Relational Database
2 2 (4.08%) SQL Server
General
1 17 (34.69%) Social Skills
2 5 (10.20%) Advertising
2 5 (10.20%) Analytical Skills
3 3 (6.12%) Automotive
3 3 (6.12%) Organisational Skills
3 3 (6.12%) Public Sector
4 2 (4.08%) Documentation Skills
4 2 (4.08%) Manufacturing
4 2 (4.08%) Telecoms
5 1 (2.04%) Finance
5 1 (2.04%) Legal
Libraries, Frameworks & Software Standards
1 5 (10.20%) React
2 2 (4.08%) Software Packaging
Miscellaneous
1 7 (14.29%) Driving Licence
1 7 (14.29%) PKI
2 3 (6.12%) NHS
3 2 (4.08%) Data Centre
3 2 (4.08%) Data Protection Act
3 2 (4.08%) Replication
4 1 (2.04%) Client/Server
4 1 (2.04%) CMDB
4 1 (2.04%) iPhone
4 1 (2.04%) Legacy Systems
4 1 (2.04%) Video Conferencing
Operating Systems
1 19 (38.78%) Windows
2 8 (16.33%) Windows 10
3 4 (8.16%) Linux
4 3 (6.12%) Mac OS
5 2 (4.08%) AIX
5 2 (4.08%) Unix
6 1 (2.04%) Android
6 1 (2.04%) Apple iOS
Processes & Methodologies
1 19 (38.78%) Problem-Solving
2 11 (22.45%) ITIL
3 6 (12.24%) Customer Service
4 5 (10.20%) Agile
4 5 (10.20%) API Development
4 5 (10.20%) Project Delivery
4 5 (10.20%) Project Management
4 5 (10.20%) Stakeholder Management
5 4 (8.16%) High Availability
5 4 (8.16%) Infrastructure Management
5 4 (8.16%) Service Management
6 3 (6.12%) Computer Science
6 3 (6.12%) Full-Stack Development
6 3 (6.12%) Load Balancing
6 3 (6.12%) Patch Management
7 2 (4.08%) Analytics
7 2 (4.08%) Data Protection
7 2 (4.08%) Disaster Recovery
7 2 (4.08%) Information Management
7 2 (4.08%) Process Improvement
Programming Languages
1 5 (10.20%) JavaScript
1 5 (10.20%) PHP
1 5 (10.20%) Python
1 5 (10.20%) SQL
2 3 (6.12%) PowerShell
3 2 (4.08%) VBScript
Qualifications
1 10 (20.41%) Security Cleared
2 8 (16.33%) SC Cleared
3 4 (8.16%) Degree
3 4 (8.16%) ITIL Foundation Certificate
4 2 (4.08%) CCNA
4 2 (4.08%) Cisco Certification
4 2 (4.08%) Computer Science Degree
5 1 (2.04%) BPSS Clearance
5 1 (2.04%) DBS Check
5 1 (2.04%) Dell Certification
Quality Assurance & Compliance
1 6 (12.24%) SLA
2 1 (2.04%) QA
System Software
1 6 (12.24%) Active Directory
2 2 (4.08%) VMware Infrastructure
Systems Management
1 4 (8.16%) Microsoft Intune
1 4 (8.16%) SCCM
2 2 (4.08%) Cisco Prime
2 2 (4.08%) OpenView
2 2 (4.08%) Tivoli
2 2 (4.08%) Tivoli Storage Manager
Vendors
1 11 (22.45%) Microsoft
2 9 (18.37%) Cisco
3 7 (14.29%) Juniper
4 4 (8.16%) Dell
4 4 (8.16%) HP
4 4 (8.16%) IBM
4 4 (8.16%) Oracle
4 4 (8.16%) VMware
5 2 (4.08%) Cognos
5 2 (4.08%) Meraki
6 1 (2.04%) Citrix
6 1 (2.04%) ServiceNow