Hybrid/Remote IT Support Analyst Contract Job Trends

IT Support Analyst
UK > Work from Home

The median IT Support Analyst daily rate for remote/hybrid work is £161, according to job vacancies posted in the 6 months leading up to 14 December 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
14 Dec 2025
Same period 2024 Same period 2023
Rank 294 315 350
Rank change year-on-year +21 +35 +148
Contract jobs requiring an IT Support Analyst 14 10 23
As % of all contract jobs with remote/hybrid work options 0.14% 0.085% 0.13%
As % of the Job Titles category 0.15% 0.091% 0.14%
Number of daily rates quoted 7 2 18
10th Percentile £153 £199 £162
25th Percentile £154 £220 £181
Median daily rate (50th Percentile) £161 £270 £195
Median % change year-on-year -40.37% +38.64% +4.85%
75th Percentile £331 £330 £236
90th Percentile £377 £357 £556
UK median daily rate £166 £190 £190
% change year-on-year -12.50% - +1.33%
Number of hourly rates quoted 1 1 2
Median hourly rate £22.00 £22.50 £15.42
Median % change year-on-year -2.22% +45.91% -15.51%
UK median hourly rate £22.00 £22.50 £15.50
% change year-on-year -2.22% +45.16% -10.14%

All Contract IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies with remote/hybrid work options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Work from Home with a recognized job title 9,476 10,969 16,322
% of contract IT jobs with a recognized job title 93.22% 93.14% 94.29%
Number of daily rates quoted 6,182 6,942 11,190
10th Percentile £326 £325 £325
25th Percentile £413 £413 £425
Median daily rate (50th Percentile) £513 £525 £525
Median % change year-on-year -2.38% - -4.55%
75th Percentile £619 £638 £638
90th Percentile £719 £750 £738
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 340 202 362
10th Percentile £15.18 £18.50 £17.19
25th Percentile £20.62 £23.50 £26.24
Median hourly rate £45.46 £37.75 £52.50
Median % change year-on-year +20.42% -28.10% -4.55%
75th Percentile £65.00 £65.00 £70.00
90th Percentile £70.00 £75.00 £87.38
UK median hourly rate £25.47 £35.00 £44.50
% change year-on-year -27.23% -21.35% +48.33%

IT Support Analyst
Job Vacancy Trend for Remote/Hybrid Roles

Historical trend showing the proportion of contract IT job postings featuring 'IT Support Analyst' in the job title and offering remote or hybrid work options relative to all contract IT jobs advertised.

IT Support Analyst job vacancy trend for remote/hybrid roles

IT Support Analyst
Daily Rate Trend for Remote/Hybrid Jobs

Contractor daily rate distribution trend for remote/hybrid IT Support Analyst job vacancies.

Contractor daily rate distribution trend for remote/hybrid IT Support Analyst job vacancies

IT Support Analyst
Daily Rate Histogram for Remote/Hybrid Jobs

Daily rate distribution for jobs with remote/hybrid work options citing IT Support Analyst over the 6 months to 14 December 2025.

IT Support Analyst daily rate histogram for jobs with remote/hybrid work options

IT Support Analyst
Hourly Rate Trend for Remote/Hybrid Jobs

Contractor hourly rate distribution trend for remote/hybrid IT Support Analyst job vacancies.

Contractor hourly rate distribution trend for remote/hybrid IT Support Analyst job vacancies

IT Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs

For the 6 months to 14 December 2025, IT Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract jobs with hybrid/remote work options featuring IT Support Analyst in the job title.

1 8 (57.14%) Active Directory
1 8 (57.14%) Customer Service
1 8 (57.14%) Microsoft
1 8 (57.14%) Windows
2 7 (50.00%) ServiceNow
3 6 (42.86%) Microsoft 365
3 6 (42.86%) Microsoft Intune
3 6 (42.86%) Windows 10
4 5 (35.71%) Azure
4 5 (35.71%) Entra ID
4 5 (35.71%) ITIL
4 5 (35.71%) Problem-Solving
4 5 (35.71%) SharePoint
5 4 (28.57%) Degree
5 4 (28.57%) ITSM
5 4 (28.57%) Microsoft Exchange
5 4 (28.57%) VPN
6 3 (21.43%) Bloomberg
6 3 (21.43%) Knowledge Management
6 3 (21.43%) LAN
6 3 (21.43%) Proactive Monitoring
6 3 (21.43%) Time Management
6 3 (21.43%) WAN
6 3 (21.43%) Windows Server 2016
7 2 (14.29%) Android
7 2 (14.29%) Apple iOS
7 2 (14.29%) Cisco
7 2 (14.29%) DHCP
7 2 (14.29%) DNS
7 2 (14.29%) Incident Management

IT Support Analyst Skill Set
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 5 (35.71%) SharePoint
2 4 (28.57%) Microsoft Exchange
3 1 (7.14%) HCL Notes
Applications
1 2 (14.29%) Microsoft Office
Business Applications
1 1 (7.14%) BondVision
Cloud Services
1 6 (42.86%) Microsoft 365
2 5 (35.71%) Azure
2 5 (35.71%) Entra ID
3 2 (14.29%) OneDrive
4 1 (7.14%) Dynamics 365
Communications & Networking
1 4 (28.57%) VPN
2 3 (21.43%) LAN
2 3 (21.43%) WAN
3 2 (14.29%) DHCP
3 2 (14.29%) DNS
3 2 (14.29%) TCP/IP
4 1 (7.14%) Broadband
Development Applications
1 1 (7.14%) JIRA
General
1 4 (28.57%) Analytical Skills
1 4 (28.57%) Inclusion and Diversity
1 4 (28.57%) Organisational Skills
2 3 (21.43%) Social Skills
3 2 (14.29%) Finance
4 1 (7.14%) Banking
4 1 (7.14%) Front Office
4 1 (7.14%) Games
4 1 (7.14%) Telecoms
Miscellaneous
1 3 (21.43%) BYOD
1 3 (21.43%) Video Conferencing
2 2 (14.29%) Blackberry
2 2 (14.29%) Management Information System
3 1 (7.14%) Data Centre
3 1 (7.14%) Data Protection Act
3 1 (7.14%) Fixed Income
3 1 (7.14%) Smartphone
Operating Systems
1 8 (57.14%) Windows
2 6 (42.86%) Windows 10
3 3 (21.43%) Windows Server 2016
4 2 (14.29%) Android
4 2 (14.29%) Apple iOS
5 1 (7.14%) Linux
Processes & Methodologies
1 8 (57.14%) Customer Service
2 5 (35.71%) ITIL
2 5 (35.71%) Problem-Solving
3 4 (28.57%) ITSM
4 3 (21.43%) Knowledge Management
4 3 (21.43%) Proactive Monitoring
4 3 (21.43%) Time Management
5 2 (14.29%) Incident Management
5 2 (14.29%) Information Security
6 1 (7.14%) Computer Science
6 1 (7.14%) Customer Experience
6 1 (7.14%) Data Protection
6 1 (7.14%) Service Management
6 1 (7.14%) Stakeholder Management
Qualifications
1 4 (28.57%) Degree
System Software
1 8 (57.14%) Active Directory
2 1 (7.14%) BitLocker
Systems Management
1 6 (42.86%) Microsoft Intune
2 2 (14.29%) SCCM
Vendors
1 8 (57.14%) Microsoft
2 7 (50.00%) ServiceNow
3 3 (21.43%) Bloomberg
4 2 (14.29%) Cisco
4 2 (14.29%) Reuters
5 1 (7.14%) BMC
5 1 (7.14%) ION Trading
5 1 (7.14%) Lotus
5 1 (7.14%) MarketAxess
5 1 (7.14%) Murex
5 1 (7.14%) Toshiba
5 1 (7.14%) Tradeweb