IT Support Analyst Jobs with Hybrid/Remote/WFH Options

IT Support Analyst
UK > Work from Home

The median IT Support Analyst salary for remote or hybrid work is £33,000 per year, according to job vacancies posted during the 6 months leading to 1 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 316 496 533
Rank change year-on-year +180 +37 +182
Permanent jobs requiring an IT Support Analyst 81 96 140
As % of all permanent jobs with a WFH option 0.54% 0.28% 0.33%
As % of the Job Titles category 0.60% 0.30% 0.34%
Number of salaries quoted 78 86 121
10th Percentile £23,878 £24,250 £24,500
25th Percentile £25,875 £26,250 £26,500
Median annual salary (50th Percentile) £33,000 £31,750 £30,000
Median % change year-on-year +3.94% +5.83% +7.14%
75th Percentile £42,500 £38,750 £37,250
90th Percentile £49,000 £43,750 £42,500
UK median annual salary £32,500 £32,000 £30,000
% change year-on-year +1.56% +6.67% +5.26%

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 13,554 32,482 41,080
% of permanent jobs with a recognized job title 90.64% 95.99% 96.08%
Number of salaries quoted 9,860 24,960 29,208
10th Percentile £30,000 £33,000 £36,500
25th Percentile £43,750 £42,500 £47,250
Median annual salary (50th Percentile) £60,000 £56,000 £62,500
Median % change year-on-year +7.14% -10.40% +4.17%
75th Percentile £77,500 £75,000 £81,250
90th Percentile £100,000 £92,500 £100,000
UK median annual salary £57,500 £52,777 £60,000
% change year-on-year +8.95% -12.04% -

IT Support Analyst
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured IT Support Analyst in the job title as a proportion of all IT jobs advertised.

IT Support Analyst trend for jobs with Hybrid/Remote/WFH options

IT Support Analyst
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing IT Support Analyst.

IT Support Analyst salary trend for jobs with a WFH option

IT Support Analyst
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with remote working options citing IT Support Analyst over the 6 months to 1 May 2025.

IT Support Analyst salary histogram for jobs with a WFH option

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 1 May 2025, IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with hybrid or remote work options featuring IT Support Analyst in the job title.

1 53 (65.43%) Microsoft 365
2 52 (64.20%) Windows
3 47 (58.02%) Active Directory
4 44 (54.32%) Microsoft
5 30 (37.04%) Social Skills
6 28 (34.57%) SharePoint
7 26 (32.10%) Microsoft Intune
8 25 (30.86%) Azure
8 25 (30.86%) Microsoft Exchange
9 20 (24.69%) Problem-Solving
10 19 (23.46%) ITIL
11 18 (22.22%) VPN
11 18 (22.22%) Firewall
11 18 (22.22%) Windows Server
12 15 (18.52%) Customer Service
13 14 (17.28%) DNS
13 14 (17.28%) DHCP
14 13 (16.05%) Law
15 11 (13.58%) Manufacturing
16 10 (12.35%) Disaster Recovery
16 10 (12.35%) Network+ Certification
16 10 (12.35%) Linux
16 10 (12.35%) A+ Certification
16 10 (12.35%) Time Management
16 10 (12.35%) VLAN
16 10 (12.35%) Amazon RDS
16 10 (12.35%) Cybersecurity
16 10 (12.35%) Windows 10
17 9 (11.11%) OneDrive
17 9 (11.11%) Video Conferencing

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (34.57%) SharePoint
2 25 (30.86%) Microsoft Exchange
3 5 (6.17%) IIS
Applications
1 7 (8.64%) Microsoft Office
2 5 (6.17%) Microsoft Excel
3 1 (1.23%) Spreadsheet
Business Applications
1 2 (2.47%) Carpe Diem
Cloud Services
1 53 (65.43%) Microsoft 365
2 25 (30.86%) Azure
3 9 (11.11%) OneDrive
4 8 (9.88%) Microsoft Copilot
5 7 (8.64%) Power Automate
6 6 (7.41%) Entra ID
7 3 (3.70%) Mimecast
7 3 (3.70%) Power Platform
7 3 (3.70%) PowerApps
8 2 (2.47%) Dynamics 365
9 1 (1.23%) WhatsApp
Communications & Networking
1 18 (22.22%) Firewall
1 18 (22.22%) VPN
2 14 (17.28%) DHCP
2 14 (17.28%) DNS
3 10 (12.35%) VLAN
4 9 (11.11%) LAN
4 9 (11.11%) WAN
5 7 (8.64%) Wi-Fi
6 5 (6.17%) ADSL
6 5 (6.17%) VoIP
7 3 (3.70%) TCP/IP
8 2 (2.47%) WebEx
8 2 (2.47%) Wireless
Database & Business Intelligence
1 10 (12.35%) Amazon RDS
Development Applications
1 4 (4.94%) JIRA
General
1 30 (37.04%) Social Skills
2 13 (16.05%) Law
3 11 (13.58%) Manufacturing
4 8 (9.88%) Finance
4 8 (9.88%) Pharmaceutical
5 6 (7.41%) Analytical Skills
6 5 (6.17%) Legal
7 3 (3.70%) Organisational Skills
8 2 (2.47%) Inclusion and Diversity
8 2 (2.47%) Retail
9 1 (1.23%) Advertising
9 1 (1.23%) Influencing Skills
9 1 (1.23%) Marketing
Miscellaneous
1 9 (11.11%) Onboarding
1 9 (11.11%) Self-Motivation
1 9 (11.11%) Video Conferencing
2 8 (9.88%) EPoS
2 8 (9.88%) FMCG
3 4 (4.94%) Hedge funds
3 4 (4.94%) iPhone
4 2 (2.47%) Driving Licence
4 2 (2.47%) Manufacturing Execution System
5 1 (1.23%) NHS
5 1 (1.23%) Renewable Energy
Operating Systems
1 52 (64.20%) Windows
2 18 (22.22%) Windows Server
3 10 (12.35%) Linux
3 10 (12.35%) Windows 10
4 8 (9.88%) Windows Server 2019
5 7 (8.64%) Android
6 3 (3.70%) Apple iOS
7 2 (2.47%) Mac OS
Processes & Methodologies
1 20 (24.69%) Problem-Solving
2 19 (23.46%) ITIL
3 15 (18.52%) Customer Service
4 10 (12.35%) Cybersecurity
4 10 (12.35%) Disaster Recovery
4 10 (12.35%) Time Management
5 9 (11.11%) Service Delivery
6 8 (9.88%) CRM
6 8 (9.88%) Customer-Centricity
7 7 (8.64%) Asset Management
7 7 (8.64%) Mobile Device Management
8 5 (6.17%) Case Management
8 5 (6.17%) Data Protection
8 5 (6.17%) Information Security
8 5 (6.17%) ISMS
8 5 (6.17%) IT Asset Management
8 5 (6.17%) Project Delivery
9 4 (4.94%) Continuous Improvement
9 4 (4.94%) User Experience
9 4 (4.94%) Workload Management
Programming Languages
1 7 (8.64%) SQL
2 5 (6.17%) PowerShell
3 2 (2.47%) C-shell
3 2 (2.47%) Korn
3 2 (2.47%) Shell Script
Qualifications
1 10 (12.35%) A+ Certification
1 10 (12.35%) Network+ Certification
2 6 (7.41%) Degree
3 5 (6.17%) Microsoft Certification
4 3 (3.70%) Computer Science Degree
5 2 (2.47%) PhD
Quality Assurance & Compliance
1 3 (3.70%) SLA
2 1 (1.23%) ISO 14001
2 1 (1.23%) ISO 9001
System Software
1 47 (58.02%) Active Directory
2 2 (2.47%) Virtual Desktop
Systems Management
1 26 (32.10%) Microsoft Intune
Vendors
1 44 (54.32%) Microsoft
2 3 (3.70%) Apple
2 3 (3.70%) iManage
2 3 (3.70%) Meraki
2 3 (3.70%) Sophos
3 2 (2.47%) Aderant
3 2 (2.47%) BeyondTrust
3 2 (2.47%) Canon
3 2 (2.47%) Citrix
3 2 (2.47%) Dell
3 2 (2.47%) HP
3 2 (2.47%) Oracle
4 1 (1.23%) ServiceNow
4 1 (1.23%) TippingPoint