IT Support Analyst Jobs with Hybrid/Remote/WFH Options

IT Support Analyst
UK > Work from Home

The median IT Support Analyst salary for remote or hybrid work is £32,500 per year, according to job vacancies posted during the 6 months leading to 2 July 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
2 Jul 2025
Same period 2024 Same period 2023
Rank 375 499 502
Rank change year-on-year +124 +3 +243
Permanent jobs requiring an IT Support Analyst 90 88 110
As % of all permanent jobs with a WFH option 0.44% 0.25% 0.31%
As % of the Job Titles category 0.49% 0.26% 0.32%
Number of salaries quoted 88 80 97
10th Percentile £22,425 £24,200 £22,750
25th Percentile £24,500 £26,250 £26,250
Median annual salary (50th Percentile) £32,500 £31,500 £30,000
Median % change year-on-year +3.17% +5.00% +6.19%
75th Percentile £35,500 £38,000 £38,000
90th Percentile £43,750 £43,750 £42,782
UK median annual salary £32,500 £31,500 £30,000
% change year-on-year +3.17% +5.00% +5.26%

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 18,553 33,224 34,481
% of permanent jobs with a recognized job title 91.48% 96.25% 95.90%
Number of salaries quoted 10,332 25,070 25,460
10th Percentile £25,313 £32,500 £36,750
25th Percentile £38,750 £42,500 £46,750
Median annual salary (50th Percentile) £55,000 £55,500 £62,500
Median % change year-on-year -0.90% -11.20% +4.17%
75th Percentile £75,000 £75,000 £81,250
90th Percentile £98,750 £95,000 £100,000
UK median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

IT Support Analyst
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured IT Support Analyst in the job title as a proportion of all IT jobs advertised.

IT Support Analyst trend for jobs with Hybrid/Remote/WFH options

IT Support Analyst
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing IT Support Analyst.

IT Support Analyst salary trend for jobs with a WFH option

IT Support Analyst
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with remote working options citing IT Support Analyst over the 6 months to 2 July 2025.

IT Support Analyst salary histogram for jobs with a WFH option

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 2 July 2025, IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with hybrid or remote work options featuring IT Support Analyst in the job title.

1 54 (60.00%) Microsoft 365
2 45 (50.00%) Windows
2 45 (50.00%) Microsoft
3 44 (48.89%) Social Skills
4 38 (42.22%) Active Directory
5 35 (38.89%) SharePoint
6 28 (31.11%) Azure
7 24 (26.67%) Microsoft Exchange
8 23 (25.56%) Problem-Solving
9 22 (24.44%) Customer Service
9 22 (24.44%) Windows Server
10 19 (21.11%) Microsoft Intune
11 18 (20.00%) Firewall
11 18 (20.00%) VPN
11 18 (20.00%) CRM
12 16 (17.78%) ITIL
12 16 (17.78%) Time Management
13 15 (16.67%) Cybersecurity
13 15 (16.67%) EPoS
14 14 (15.56%) DHCP
14 14 (15.56%) Pharmaceutical
14 14 (15.56%) Service Delivery
14 14 (15.56%) DNS
14 14 (15.56%) Customer-Centricity
15 13 (14.44%) Self-Motivation
15 13 (14.44%) Law
15 13 (14.44%) Manufacturing
16 11 (12.22%) Onboarding
16 11 (12.22%) Power Platform
16 11 (12.22%) Power Automate

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 35 (38.89%) SharePoint
2 24 (26.67%) Microsoft Exchange
3 5 (5.56%) IIS
Applications
1 7 (7.78%) Microsoft Office
2 5 (5.56%) Microsoft Excel
Business Applications
1 4 (4.44%) NetSuite
1 4 (4.44%) Sage 1000
2 2 (2.22%) Carpe Diem
Cloud Services
1 54 (60.00%) Microsoft 365
2 28 (31.11%) Azure
3 11 (12.22%) Power Automate
3 11 (12.22%) Power Platform
4 8 (8.89%) Microsoft Copilot
4 8 (8.89%) OneDrive
5 7 (7.78%) PowerApps
6 5 (5.56%) Entra ID
7 4 (4.44%) SaaS
8 1 (1.11%) Mimecast
Communications & Networking
1 18 (20.00%) Firewall
1 18 (20.00%) VPN
2 14 (15.56%) DHCP
2 14 (15.56%) DNS
3 10 (11.11%) VLAN
4 6 (6.67%) LAN
4 6 (6.67%) WAN
5 5 (5.56%) ADSL
5 5 (5.56%) VoIP
5 5 (5.56%) Wi-Fi
6 4 (4.44%) TCP/IP
7 2 (2.22%) WebEx
7 2 (2.22%) Wireless
Database & Business Intelligence
1 10 (11.11%) Amazon RDS
2 8 (8.89%) Power BI
2 8 (8.89%) SQL Server
3 4 (4.44%) SQL Server Integration Services
3 4 (4.44%) SQL Server Reporting Services
Development Applications
1 4 (4.44%) JIRA
General
1 44 (48.89%) Social Skills
2 14 (15.56%) Pharmaceutical
3 13 (14.44%) Law
3 13 (14.44%) Manufacturing
4 6 (6.67%) Organisational Skills
5 5 (5.56%) Finance
5 5 (5.56%) Legal
6 4 (4.44%) Social Housing
6 4 (4.44%) Swedish Language
7 3 (3.33%) Analytical Skills
8 1 (1.11%) Public Sector
8 1 (1.11%) Retail
Libraries, Frameworks & Software Standards
1 4 (4.44%) .NET
1 4 (4.44%) ASP.NET
1 4 (4.44%) CSS
1 4 (4.44%) HTML
Miscellaneous
1 15 (16.67%) EPoS
2 13 (14.44%) Self-Motivation
3 11 (12.22%) Onboarding
4 8 (8.89%) FMCG
5 6 (6.67%) Video Conferencing
6 3 (3.33%) Driving Licence
7 2 (2.22%) iPhone
8 1 (1.11%) NHS
Operating Systems
1 45 (50.00%) Windows
2 22 (24.44%) Windows Server
3 10 (11.11%) Linux
4 9 (10.00%) Windows Server 2019
5 4 (4.44%) Android
6 3 (3.33%) Mac OS
7 2 (2.22%) Apple iOS
7 2 (2.22%) Windows 10
Processes & Methodologies
1 23 (25.56%) Problem-Solving
2 22 (24.44%) Customer Service
3 18 (20.00%) CRM
4 16 (17.78%) ITIL
4 16 (17.78%) Time Management
5 15 (16.67%) Cybersecurity
6 14 (15.56%) Customer-Centricity
6 14 (15.56%) Service Delivery
7 10 (11.11%) Disaster Recovery
8 9 (10.00%) Computer Science
9 8 (8.89%) Business Intelligence
10 7 (7.78%) Asset Management
11 6 (6.67%) Mobile Device Management
12 5 (5.56%) Case Management
12 5 (5.56%) Data Protection
12 5 (5.56%) Information Security
12 5 (5.56%) ISMS
12 5 (5.56%) IT Asset Management
12 5 (5.56%) Process Improvement
12 5 (5.56%) Project Delivery
Programming Languages
1 9 (10.00%) SQL
2 8 (8.89%) JavaScript
3 6 (6.67%) PowerShell
4 4 (4.44%) C#
4 4 (4.44%) T-SQL
4 4 (4.44%) VB.NET
4 4 (4.44%) VBA
Qualifications
1 10 (11.11%) A+ Certification
1 10 (11.11%) Network+ Certification
2 5 (5.56%) Degree
2 5 (5.56%) Microsoft Certification
3 4 (4.44%) Computer Science Degree
Quality Assurance & Compliance
1 7 (7.78%) SLA
System Software
1 38 (42.22%) Active Directory
2 2 (2.22%) Virtual Desktop
Systems Management
1 19 (21.11%) Microsoft Intune
Vendors
1 45 (50.00%) Microsoft
2 4 (4.44%) HP
2 4 (4.44%) Sage
2 4 (4.44%) Salesforce
3 2 (2.22%) Aderant
3 2 (2.22%) BeyondTrust
3 2 (2.22%) Canon
3 2 (2.22%) Citrix
3 2 (2.22%) Dell
3 2 (2.22%) iManage
3 2 (2.22%) Meraki
4 1 (1.11%) Apple
4 1 (1.11%) Cisco
4 1 (1.11%) Sophos