Hybrid/Remote IT Support Analyst Job Trends
IT Support Analyst
UK > Work from Home
The median IT Support Analyst salary for remote/hybrid work is £31,500 per year, according to job vacancies posted during the 6 months leading to 14 November 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 14 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 395 | 306 | 392 |
| Rank change year-on-year | -89 | +86 | +7 |
| Permanent IT Support Analyst jobs | 74 | 89 | 76 |
| As % of all permanent jobs with remote/hybrid work options | 0.29% | 0.57% | 0.38% |
| As % of the Job Titles category | 0.31% | 0.60% | 0.40% |
| Number of salaries quoted | 65 | 87 | 60 |
| 10th Percentile | £27,850 | £26,250 | £25,925 |
| 25th Percentile | £30,000 | £27,500 | £29,125 |
| Median annual salary (50th Percentile) | £31,500 | £31,000 | £35,250 |
| Median % change year-on-year | +1.61% | -12.06% | +8.46% |
| 75th Percentile | £35,750 | £33,875 | £40,625 |
| 90th Percentile | £41,000 | £42,500 | £52,500 |
| UK median annual salary | £31,631 | £31,500 | £33,250 |
| % change year-on-year | +0.42% | -5.26% | +2.31% |
All Permanent IT Job Roles
Work from Home
For comparison with the information above, the following table provides summary statistics for all permanent IT job adverts with remote/hybrid work options and matching a recognised job title. The table also shows what proportion of all permanent IT job adverts they make up.
| 6 months to 14 Nov 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent remote/hybrid job adverts matching a recognised job title | 24,028 | 14,770 | 19,240 |
| % of permanent job adverts matching a recognised job title | 94.25% | 93.88% | 96.65% |
| Number of salaries quoted | 15,980 | 9,138 | 12,034 |
| 10th Percentile | £35,000 | £29,500 | £35,000 |
| 25th Percentile | £45,000 | £40,000 | £45,000 |
| Median annual salary (50th Percentile) | £61,000 | £55,500 | £60,000 |
| Median % change year-on-year | +9.91% | -7.50% | -3.85% |
| 75th Percentile | £80,000 | £77,188 | £80,000 |
| 90th Percentile | £100,000 | £96,250 | £97,500 |
| UK median annual salary | £60,000 | £52,500 | £57,500 |
| % change year-on-year | +14.29% | -8.70% | -4.17% |
IT Support Analyst Job Vacancy Trend for Remote/Hybrid Roles
Historical trend showing the proportion of permanent IT Support Analyst job postings offering remote/hybrid work options relative to all permanent IT jobs advertised.
IT Support Analyst Salary Trend for Remote/Hybrid Jobs
Salary distribution trend for remote/hybrid IT Support Analyst job vacancies.
IT Support Analyst Salary Histogram for Remote/Hybrid Jobs
Salary distribution for IT Support Analyst jobs with remote/hybrid work options over the 6 months to 14 November 2026.
IT Support Analyst Skill Set Top 30 Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs
For the 6 months to 14 November 2026, IT Support Analyst job ads cited the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent IT Support Analyst jobs with remote/hybrid work options.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Microsoft | 81.1% | 60 |
| 2 | Microsoft 365 | 75.7% | 56 |
| 3 | Windows | 74.3% | 55 |
| 4 | Active Directory | 68.9% | 51 |
| 5 | Entra ID | 58.1% | 43 |
| 6 | Problem-Solving | 55.4% | 41 |
| 7 | Customer Service | 41.9% | 31 |
| 8 | ITIL | 39.2% | 29 |
| 9 | Azure | 37.8% | 28 |
| 10 | Microsoft Intune | 36.5% | 27 |
| 11 | DHCP | 35.1% | 26 |
| 11 | DNS | 35.1% | 26 |
| 13 | SharePoint | 33.8% | 25 |
| 14 | ITSM | 31.1% | 23 |
| 15 | Windows Server | 28.4% | 21 |
| 16 | Microsoft Exchange | 27.0% | 20 |
| 17 | Wi-Fi | 24.3% | 18 |
| 18 | Microsoft Office | 21.6% | 16 |
| 19 | Collaborative Working | 18.9% | 14 |
| 19 | Systems Management Server (SMS) | 18.9% | 14 |
| 21 | Service Management | 17.6% | 13 |
| 22 | Continuous Improvement | 16.2% | 12 |
| 22 | TCP/IP | 16.2% | 12 |
| 24 | Cybersecurity | 13.5% | 10 |
| 25 | ServiceNow | 12.2% | 9 |
| 25 | VPN | 12.2% | 9 |
| 27 | Degree | 10.8% | 8 |
| 27 | JIRA | 10.8% | 8 |
| 27 | PowerShell | 10.8% | 8 |
| 27 | Security Cleared | 10.8% | 8 |
IT Support Analyst Skill Set Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|---|---|---|
| 1 | IT Support Engineer | 23.0% | 17 |
| 2 | 1st Line Support Analyst | 20.3% | 15 |
| 3 | Service Desk Engineer | 14.9% | 11 |
| 3 | Service Desk Support Analyst | 14.9% | 11 |
| 5 | 1st Line Service Desk Analyst | 13.5% | 10 |
| 5 | 1st Line Support Engineer | 13.5% | 10 |
| 7 | 2nd Line Support Analyst | 8.1% | 6 |
| 7 | Senior IT Support Analyst | 8.1% | 6 |
| 9 | 2nd Line Support Engineer | 6.8% | 5 |
| 10 | Systems Support Analyst | 5.4% | 4 |
| 11 | Graduate IT Support Analyst | 4.1% | 3 |
| 11 | Junior IT Support Analyst | 4.1% | 3 |
| 13 | Infrastructure Support Analyst | 2.7% | 2 |
| 13 | IT Infrastructure Analyst | 2.7% | 2 |
| 15 | Cloud Engineer | 1.4% | 1 |
| 15 | IT Operations Analyst | 1.4% | 1 |
| 15 | Legal Analyst | 1.4% | 1 |
| 15 | Operational Support Analyst | 1.4% | 1 |
| 15 | Operations Engineer | 1.4% | 1 |