IT Support Analyst Jobs with Work from Home Options

IT Support Analyst
UK > Work from Home

The median IT Support Analyst salary in Work from Home is £31,500 per year according to job vacancies posted during the 6 months to 20 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
20 May 2024
Same period 2023 Same period 2022
Rank 485 525 722
Rank change year-on-year +40 +197 -239
Permanent jobs requiring an IT Support Analyst 90 135 139
As % of all permanent jobs with a WFH option 0.27% 0.33% 0.20%
As % of the Job Titles category 0.28% 0.35% 0.20%
Number of salaries quoted 81 117 125
10th Percentile £25,500 £24,500 £20,700
25th Percentile £26,250 £26,250 £22,500
Median annual salary (50th Percentile) £31,500 £30,000 £27,500
Median % change year-on-year +5.00% +9.09% -12.70%
75th Percentile £38,750 £38,000 £36,500
90th Percentile £43,750 £42,782 £47,500
UK median annual salary £31,500 £30,000 £28,500
% change year-on-year +5.00% +5.26% +0.59%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,489 38,930 69,374
% of permanent jobs with a recognized job title 96.09% 95.94% 97.35%
Number of salaries quoted 24,845 27,706 42,291
10th Percentile £33,000 £36,750 £36,250
25th Percentile £42,500 £47,375 £45,000
Median annual salary (50th Percentile) £56,000 £62,500 £60,000
Median % change year-on-year -10.40% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support Analyst
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured IT Support Analyst in the job title as a proportion of all IT jobs advertised.

IT Support Analyst trend for jobs with a WFH option

IT Support Analyst
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing IT Support Analyst.

IT Support Analyst salary trend for jobs with a WFH option

IT Support Analyst
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing IT Support Analyst over the 6 months to 20 May 2024.

IT Support Analyst salary histogram for jobs with a WFH option

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 20 May 2024, IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring IT Support Analyst in the job title.

1 59 (65.56%) Active Directory
2 58 (64.44%) Microsoft 365
3 54 (60.00%) Windows
4 38 (42.22%) Microsoft
5 37 (41.11%) Windows 10
6 27 (30.00%) Social Skills
6 27 (30.00%) Customer Service
7 26 (28.89%) Microsoft Office
8 23 (25.56%) Microsoft Exchange
9 22 (24.44%) VPN
10 20 (22.22%) Finance
10 20 (22.22%) Azure
10 20 (22.22%) Problem-Solving
11 16 (17.78%) Legal
12 14 (15.56%) Apple iOS
12 14 (15.56%) Entra ID
13 13 (14.44%) iManage
13 13 (14.44%) Windows Server
13 13 (14.44%) Internet
13 13 (14.44%) ITIL
14 12 (13.33%) Citrix
14 12 (13.33%) DNS
14 12 (13.33%) SCCM
15 11 (12.22%) Law
16 10 (11.11%) Service Management
16 10 (11.11%) LAN
16 10 (11.11%) DHCP
16 10 (11.11%) Inclusion and Diversity
17 9 (10.00%) WAN
17 9 (10.00%) Firewall

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (25.56%) Microsoft Exchange
2 5 (5.56%) SharePoint
3 4 (4.44%) Exchange Server 2013
4 1 (1.11%) CMS
4 1 (1.11%) SharePoint 2013
Applications
1 26 (28.89%) Microsoft Office
2 1 (1.11%) Microsoft Excel
Business Applications
1 4 (4.44%) Carpe Diem
2 1 (1.11%) Elite 3E
Cloud Services
1 58 (64.44%) Microsoft 365
2 20 (22.22%) Azure
3 14 (15.56%) Entra ID
4 3 (3.33%) Power Platform
4 3 (3.33%) WhatsApp
5 2 (2.22%) AWS
5 2 (2.22%) Snowflake
6 1 (1.11%) Mimecast
Communications & Networking
1 22 (24.44%) VPN
2 13 (14.44%) Internet
3 12 (13.33%) DNS
4 10 (11.11%) DHCP
4 10 (11.11%) LAN
5 9 (10.00%) Firewall
5 9 (10.00%) WAN
6 8 (8.89%) Wi-Fi
7 5 (5.56%) TCP/IP
7 5 (5.56%) VoIP
8 4 (4.44%) Skype
8 4 (4.44%) WLAN
9 3 (3.33%) Remote Desktop
10 2 (2.22%) Intranet
11 1 (1.11%) 4G
11 1 (1.11%) Extranet
Database & Business Intelligence
1 7 (7.78%) SQL Server
2 4 (4.44%) SQL Server Reporting Services
3 3 (3.33%) Power BI
4 2 (2.22%) BusinessObjects
Development Applications
1 2 (2.22%) JIRA
General
1 27 (30.00%) Social Skills
2 20 (22.22%) Finance
3 16 (17.78%) Legal
4 11 (12.22%) Law
5 10 (11.11%) Inclusion and Diversity
6 8 (8.89%) German Language
7 7 (7.78%) Banking
8 3 (3.33%) Analytical Skills
9 2 (2.22%) Retail
10 1 (1.11%) Advertising
10 1 (1.11%) Manufacturing
10 1 (1.11%) Organisational Skills
Libraries, Frameworks & Software Standards
1 1 (1.11%) .NET
1 1 (1.11%) Software Packaging
Miscellaneous
1 4 (4.44%) Onboarding
1 4 (4.44%) Replication
1 4 (4.44%) Self-Motivation
2 3 (3.33%) CMDB
2 3 (3.33%) Driving Licence
2 3 (3.33%) Team-Oriented Environment
3 2 (2.22%) Blackberry
3 2 (2.22%) iPad
3 2 (2.22%) Video Conferencing
4 1 (1.11%) iPhone
4 1 (1.11%) Management Information System
4 1 (1.11%) NHS
Operating Systems
1 54 (60.00%) Windows
2 37 (41.11%) Windows 10
3 14 (15.56%) Apple iOS
4 13 (14.44%) Windows Server
5 8 (8.89%) Android
6 5 (5.56%) Windows Server 2019
7 4 (4.44%) Windows 7
8 3 (3.33%) Linux
9 1 (1.11%) Mac OS
9 1 (1.11%) Windows Server 2016
Processes & Methodologies
1 27 (30.00%) Customer Service
2 20 (22.22%) Problem-Solving
3 13 (14.44%) ITIL
4 10 (11.11%) Service Management
5 8 (8.89%) Document Management
5 8 (8.89%) ITSM
6 6 (6.67%) Incident Management
7 5 (5.56%) Continuous Improvement
8 4 (4.44%) Application Packaging
8 4 (4.44%) Asset Management
8 4 (4.44%) Business Intelligence
8 4 (4.44%) Cybersecurity
8 4 (4.44%) Project Delivery
8 4 (4.44%) Service Delivery
8 4 (4.44%) Service Desk Management
8 4 (4.44%) Ticket Management
9 3 (3.33%) Computer Science
9 3 (3.33%) Fintech
9 3 (3.33%) Inventory Management
9 3 (3.33%) Software Deployment
Programming Languages
1 8 (8.89%) PowerShell
2 4 (4.44%) SQL
3 1 (1.11%) Bash
Qualifications
1 8 (8.89%) Degree
2 4 (4.44%) Microsoft Certification
3 3 (3.33%) A+ Certification
4 2 (2.22%) MCP
5 1 (1.11%) DBS Check
5 1 (1.11%) ITIL Foundation Certificate
5 1 (1.11%) MCITP
5 1 (1.11%) MCSE
Quality Assurance & Compliance
1 4 (4.44%) Cyber Essentials
1 4 (4.44%) SLA
System Software
1 59 (65.56%) Active Directory
2 8 (8.89%) Virtual Desktop
3 6 (6.67%) VMware Infrastructure
4 3 (3.33%) Hyper-V
Systems Management
1 12 (13.33%) SCCM
2 8 (8.89%) Microsoft Intune
3 4 (4.44%) AirWatch
3 4 (4.44%) PaperCut
4 1 (1.11%) Jamf Pro
4 1 (1.11%) MobiControl
Vendors
1 38 (42.22%) Microsoft
2 13 (14.44%) iManage
3 12 (13.33%) Citrix
4 7 (7.78%) Veeam
5 6 (6.67%) VMware
6 5 (5.56%) Cisco
7 4 (4.44%) BT
7 4 (4.44%) Canon
7 4 (4.44%) ServiceNow
8 2 (2.22%) Alteryx
9 1 (1.11%) Adobe
9 1 (1.11%) Apple
9 1 (1.11%) Intapp
9 1 (1.11%) SOTI
9 1 (1.11%) Sun