IT Support Analyst Jobs with Work from Home Options

IT Support Analyst
UK > Work from Home

The median IT Support Analyst salary for remote or hybrid work is £32,500 per year, according to job vacancies posted during the 6 months leading to 26 July 2024.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

 6 months to
26 Jul 2024		 Same period 2023 Same period 2022
Rank 464 480 768
Rank change year-on-year +16 +288 -254
Permanent jobs requiring an IT Support Analyst 69 99 144
As % of all permanent jobs with a WFH option 0.25% 0.30% 0.18%
As % of the Job Titles category 0.26% 0.31% 0.19%
Number of salaries quoted 62 92 134
10th Percentile £24,400 £23,455 £20,700
25th Percentile £27,750 £27,000 £22,500
Median annual salary (50th Percentile) £32,500 £31,000 £28,000
Median % change year-on-year +4.84% +10.71% -10.40%
75th Percentile £38,750 £37,625 £35,634
90th Percentile £47,125 £46,750 £46,400
UK median annual salary £32,000 £31,000 £29,000
% change year-on-year +3.23% +6.90% +5.45%

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 26,891 31,453 76,163
% of permanent jobs with a recognized job title 96.26% 95.84% 96.99%
Number of salaries quoted 19,582 23,849 44,441
10th Percentile £34,500 £36,750 £36,250
25th Percentile £42,500 £46,749 £45,750
Median annual salary (50th Percentile) £57,500 £62,500 £60,000
Median % change year-on-year -8.00% +4.17% +9.09%
75th Percentile £75,728 £80,000 £80,000
90th Percentile £95,000 £100,000 £95,000
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - +9.09%

IT Support Analyst
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured IT Support Analyst in the job title as a proportion of all IT jobs advertised.

IT Support Analyst trend for jobs with a WFH option

IT Support Analyst
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing IT Support Analyst.

IT Support Analyst salary trend for jobs with a WFH option

IT Support Analyst
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing IT Support Analyst over the 6 months to 26 July 2024.

IT Support Analyst salary histogram for jobs with a WFH option

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 26 July 2024, IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring IT Support Analyst in the job title.

1 50 (72.46%) Microsoft 365
2 45 (65.22%) Windows
3 40 (57.97%) Microsoft
4 38 (55.07%) Active Directory
5 27 (39.13%) Windows 10
6 25 (36.23%) Customer Service
7 22 (31.88%) Microsoft Office
8 21 (30.43%) Finance
9 20 (28.99%) Social Skills
10 19 (27.54%) Problem-Solving
11 17 (24.64%) Azure
12 16 (23.19%) Microsoft Exchange
12 16 (23.19%) Entra ID
13 14 (20.29%) ITIL
14 13 (18.84%) SCCM
15 12 (17.39%) WAN
15 12 (17.39%) Citrix
15 12 (17.39%) Wi-Fi
16 11 (15.94%) Firewall
17 10 (14.49%) Service Management
17 10 (14.49%) Apple iOS
18 9 (13.04%) Microsoft Intune
18 9 (13.04%) VMware Infrastructure
18 9 (13.04%) Banking
18 9 (13.04%) VMware
18 9 (13.04%) LAN
19 8 (11.59%) VPN
19 8 (11.59%) SharePoint
19 8 (11.59%) Cisco
19 8 (11.59%) Cybersecurity

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (23.19%) Microsoft Exchange
2 8 (11.59%) SharePoint
3 1 (1.45%) CMS
3 1 (1.45%) SharePoint 2013
Applications
1 22 (31.88%) Microsoft Office
2 1 (1.45%) Microsoft Excel
Business Applications
1 3 (4.35%) Carpe Diem
2 1 (1.45%) Elite 3E
Cloud Services
1 50 (72.46%) Microsoft 365
2 17 (24.64%) Azure
3 16 (23.19%) Entra ID
4 2 (2.90%) OneDrive
4 2 (2.90%) WhatsApp
5 1 (1.45%) Mimecast
Communications & Networking
1 12 (17.39%) WAN
1 12 (17.39%) Wi-Fi
2 11 (15.94%) Firewall
3 9 (13.04%) LAN
4 8 (11.59%) VPN
5 7 (10.14%) DHCP
5 7 (10.14%) DNS
5 7 (10.14%) Internet
6 4 (5.80%) TCP/IP
6 4 (5.80%) WLAN
7 3 (4.35%) Skype
7 3 (4.35%) VoIP
8 2 (2.90%) Intranet
9 1 (1.45%) 4G
9 1 (1.45%) Remote Desktop
9 1 (1.45%) SAN
9 1 (1.45%) SD-WAN
9 1 (1.45%) VLAN
9 1 (1.45%) Wireshark
Database & Business Intelligence
1 7 (10.14%) SQL Server
1 7 (10.14%) SQL Server Reporting Services
General
1 21 (30.43%) Finance
2 20 (28.99%) Social Skills
3 9 (13.04%) Banking
4 7 (10.14%) Legal
5 4 (5.80%) Law
6 3 (4.35%) Analytical Skills
7 2 (2.90%) Inclusion and Diversity
8 1 (1.45%) Advertising
8 1 (1.45%) Manufacturing
8 1 (1.45%) Retail
8 1 (1.45%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.45%) 802.1X
1 1 (1.45%) Software Packaging
Miscellaneous
1 7 (10.14%) Replication
2 5 (7.25%) Video Conferencing
3 3 (4.35%) CMDB
4 2 (2.90%) Blackberry
4 2 (2.90%) Onboarding
5 1 (1.45%) Driving Licence
5 1 (1.45%) Management Information System
5 1 (1.45%) NHS
Operating Systems
1 45 (65.22%) Windows
2 27 (39.13%) Windows 10
3 10 (14.49%) Apple iOS
4 8 (11.59%) Windows Server
4 8 (11.59%) Windows Server 2019
5 6 (8.70%) Android
6 5 (7.25%) Windows 7
7 2 (2.90%) Mac OS
8 1 (1.45%) Linux
8 1 (1.45%) Windows Server 2016
Processes & Methodologies
1 25 (36.23%) Customer Service
2 19 (27.54%) Problem-Solving
3 14 (20.29%) ITIL
4 10 (14.49%) Service Management
5 8 (11.59%) Cybersecurity
6 7 (10.14%) Asset Management
6 7 (10.14%) ITSM
7 6 (8.70%) Incident Management
8 4 (5.80%) Application Packaging
8 4 (5.80%) Service Desk Management
9 3 (4.35%) Computer Science
9 3 (4.35%) Stakeholder Management
9 3 (4.35%) Ticket Management
10 2 (2.90%) Agile
10 2 (2.90%) Analytical Thinking
10 2 (2.90%) Continuous Improvement
10 2 (2.90%) Document Management
10 2 (2.90%) Incident Response
10 2 (2.90%) Information Security
10 2 (2.90%) Virtual Environments
Programming Languages
1 3 (4.35%) PowerShell
2 1 (1.45%) Bash
2 1 (1.45%) SQL
Qualifications
1 6 (8.70%) Microsoft Certification
2 5 (7.25%) A+ Certification
2 5 (7.25%) Degree
3 4 (5.80%) MCITP
4 1 (1.45%) ITIL Foundation Certificate
4 1 (1.45%) MCP
Quality Assurance & Compliance
1 7 (10.14%) Cyber Essentials
2 5 (7.25%) SLA
3 1 (1.45%) GDPR
System Software
1 38 (55.07%) Active Directory
2 9 (13.04%) VMware Infrastructure
3 7 (10.14%) Virtual Desktop
4 3 (4.35%) Hyper-V
5 1 (1.45%) Microsoft Virtual Server
5 1 (1.45%) Virtual Servers
Systems Management
1 13 (18.84%) SCCM
2 9 (13.04%) Microsoft Intune
3 7 (10.14%) PaperCut
4 3 (4.35%) AirWatch
5 1 (1.45%) FortiGate
5 1 (1.45%) Jamf Pro
Vendors
1 40 (57.97%) Microsoft
2 12 (17.39%) Citrix
3 9 (13.04%) VMware
4 8 (11.59%) Cisco
5 7 (10.14%) BT
5 7 (10.14%) Canon
5 7 (10.14%) Veeam
6 5 (7.25%) iManage
7 4 (5.80%) ServiceNow
8 1 (1.45%) Adobe
8 1 (1.45%) EMC
8 1 (1.45%) Fortinet
8 1 (1.45%) Intapp
8 1 (1.45%) Remedy
8 1 (1.45%) Sun
32 IT Support Analyst jobs Nationwide