IT Support Analyst Jobs with Work from Home Options

IT Support Analyst
UK > Work from Home

The median IT Support Analyst salary in Work from Home is £32,000 per year according to job vacancies posted during the 6 months to 12 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
12 May 2024
Same period 2023 Same period 2022
Rank 485 525 700
Rank change year-on-year +40 +175 -239
Permanent jobs requiring an IT Support Analyst 92 139 138
As % of all permanent jobs with a WFH option 0.27% 0.34% 0.20%
As % of the Job Titles category 0.28% 0.35% 0.21%
Number of salaries quoted 83 121 124
10th Percentile £25,500 £24,500 £20,700
25th Percentile £26,250 £26,250 £22,688
Median annual salary (50th Percentile) £32,000 £30,000 £28,000
Median % change year-on-year +6.67% +7.14% -9.68%
75th Percentile £38,750 £37,500 £36,500
90th Percentile £43,750 £42,782 £47,500
UK median annual salary £31,500 £30,000 £28,500
% change year-on-year +5.00% +5.26% +1.79%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,440 39,720 66,965
% of permanent jobs with a recognized job title 95.96% 95.99% 97.37%
Number of salaries quoted 24,895 28,262 41,717
10th Percentile £33,005 £36,750 £36,250
25th Percentile £42,500 £47,447 £45,000
Median annual salary (50th Percentile) £56,000 £62,500 £60,000
Median % change year-on-year -10.40% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £93,750 £100,000 £95,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

IT Support Analyst
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured IT Support Analyst in the job title as a proportion of all IT jobs advertised.

IT Support Analyst trend for jobs with a WFH option

IT Support Analyst
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing IT Support Analyst.

IT Support Analyst salary trend for jobs with a WFH option

IT Support Analyst
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing IT Support Analyst over the 6 months to 12 May 2024.

IT Support Analyst salary histogram for jobs with a WFH option

IT Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 12 May 2024, IT Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring IT Support Analyst in the job title.

1 60 (65.22%) Microsoft 365
2 59 (64.13%) Active Directory
3 55 (59.78%) Windows
4 39 (42.39%) Microsoft
5 38 (41.30%) Windows 10
6 29 (31.52%) Social Skills
7 27 (29.35%) Customer Service
8 26 (28.26%) Microsoft Office
9 24 (26.09%) Microsoft Exchange
10 22 (23.91%) VPN
11 20 (21.74%) Finance
11 20 (21.74%) Azure
12 19 (20.65%) Problem-Solving
13 17 (18.48%) Legal
14 14 (15.22%) ITIL
14 14 (15.22%) Apple iOS
14 14 (15.22%) Entra ID
14 14 (15.22%) Windows Server
15 13 (14.13%) iManage
15 13 (14.13%) Internet
16 12 (13.04%) SCCM
16 12 (13.04%) DNS
16 12 (13.04%) Citrix
17 11 (11.96%) LAN
17 11 (11.96%) Law
18 10 (10.87%) WAN
18 10 (10.87%) DHCP
18 10 (10.87%) Service Management
18 10 (10.87%) Firewall
18 10 (10.87%) Inclusion and Diversity

IT Support Analyst Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (26.09%) Microsoft Exchange
2 5 (5.43%) SharePoint
3 4 (4.35%) Exchange Server 2013
4 1 (1.09%) CMS
4 1 (1.09%) SharePoint 2013
Applications
1 26 (28.26%) Microsoft Office
2 1 (1.09%) Microsoft Excel
Business Applications
1 4 (4.35%) Carpe Diem
2 1 (1.09%) Elite 3E
Cloud Services
1 60 (65.22%) Microsoft 365
2 20 (21.74%) Azure
3 14 (15.22%) Entra ID
4 4 (4.35%) WhatsApp
5 3 (3.26%) Power Platform
6 2 (2.17%) AWS
6 2 (2.17%) Snowflake
7 1 (1.09%) Mimecast
Communications & Networking
1 22 (23.91%) VPN
2 13 (14.13%) Internet
3 12 (13.04%) DNS
4 11 (11.96%) LAN
5 10 (10.87%) DHCP
5 10 (10.87%) Firewall
5 10 (10.87%) WAN
6 8 (8.70%) Wi-Fi
7 5 (5.43%) TCP/IP
7 5 (5.43%) VoIP
8 4 (4.35%) Skype
8 4 (4.35%) WLAN
9 3 (3.26%) Remote Desktop
10 2 (2.17%) Intranet
11 1 (1.09%) 4G
11 1 (1.09%) ADSL
11 1 (1.09%) Broadband
11 1 (1.09%) Extranet
11 1 (1.09%) VLAN
11 1 (1.09%) Wireless
Database & Business Intelligence
1 7 (7.61%) SQL Server
2 4 (4.35%) SQL Server Reporting Services
3 3 (3.26%) Power BI
4 2 (2.17%) BusinessObjects
Development Applications
1 2 (2.17%) JIRA
General
1 29 (31.52%) Social Skills
2 20 (21.74%) Finance
3 17 (18.48%) Legal
4 11 (11.96%) Law
5 10 (10.87%) Inclusion and Diversity
6 8 (8.70%) German Language
7 7 (7.61%) Banking
8 3 (3.26%) Analytical Skills
9 2 (2.17%) Organisational Skills
9 2 (2.17%) Retail
10 1 (1.09%) Advertising
10 1 (1.09%) Manufacturing
10 1 (1.09%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.09%) .NET
1 1 (1.09%) Software Packaging
Miscellaneous
1 4 (4.35%) Onboarding
1 4 (4.35%) Replication
1 4 (4.35%) Self-Motivation
2 3 (3.26%) CMDB
2 3 (3.26%) Driving Licence
2 3 (3.26%) Team-Oriented Environment
3 2 (2.17%) Blackberry
3 2 (2.17%) iPad
3 2 (2.17%) Video Conferencing
4 1 (1.09%) Client/Server
4 1 (1.09%) Greenfield Project
4 1 (1.09%) iPhone
4 1 (1.09%) Management Information System
4 1 (1.09%) NHS
Operating Systems
1 55 (59.78%) Windows
2 38 (41.30%) Windows 10
3 14 (15.22%) Apple iOS
3 14 (15.22%) Windows Server
4 8 (8.70%) Android
5 5 (5.43%) Windows Server 2019
6 4 (4.35%) Windows 7
7 3 (3.26%) Linux
8 1 (1.09%) Mac OS
8 1 (1.09%) Windows Server 2016
Processes & Methodologies
1 27 (29.35%) Customer Service
2 19 (20.65%) Problem-Solving
3 14 (15.22%) ITIL
4 10 (10.87%) Service Management
5 8 (8.70%) Document Management
5 8 (8.70%) ITSM
6 6 (6.52%) Incident Management
7 5 (5.43%) Continuous Improvement
7 5 (5.43%) Service Delivery
8 4 (4.35%) Application Packaging
8 4 (4.35%) Asset Management
8 4 (4.35%) Business Intelligence
8 4 (4.35%) Cybersecurity
8 4 (4.35%) Project Delivery
8 4 (4.35%) Service Desk Management
8 4 (4.35%) Ticket Management
9 3 (3.26%) Computer Science
9 3 (3.26%) Fintech
9 3 (3.26%) Inventory Management
9 3 (3.26%) Software Deployment
Programming Languages
1 8 (8.70%) PowerShell
2 5 (5.43%) SQL
3 1 (1.09%) Bash
Qualifications
1 8 (8.70%) Degree
2 4 (4.35%) Microsoft Certification
3 2 (2.17%) A+ Certification
3 2 (2.17%) MCP
4 1 (1.09%) CCNA
4 1 (1.09%) Cisco Certification
4 1 (1.09%) DBS Check
4 1 (1.09%) ITIL Foundation Certificate
4 1 (1.09%) MCITP
4 1 (1.09%) MCSE
4 1 (1.09%) Network+ Certification
Quality Assurance & Compliance
1 4 (4.35%) Cyber Essentials
1 4 (4.35%) SLA
System Software
1 59 (64.13%) Active Directory
2 8 (8.70%) Virtual Desktop
3 7 (7.61%) VMware Infrastructure
4 4 (4.35%) Hyper-V
Systems Management
1 12 (13.04%) SCCM
2 8 (8.70%) Microsoft Intune
3 4 (4.35%) AirWatch
3 4 (4.35%) PaperCut
4 1 (1.09%) Jamf Pro
4 1 (1.09%) MobiControl
Vendors
1 39 (42.39%) Microsoft
2 13 (14.13%) iManage
3 12 (13.04%) Citrix
4 7 (7.61%) Veeam
4 7 (7.61%) VMware
5 6 (6.52%) Cisco
6 4 (4.35%) BT
6 4 (4.35%) Canon
6 4 (4.35%) ServiceNow
7 2 (2.17%) Alteryx
8 1 (1.09%) Adobe
8 1 (1.09%) Apple
8 1 (1.09%) Intapp
8 1 (1.09%) Salesforce
8 1 (1.09%) SOTI
8 1 (1.09%) Sun