The median contractor rate for an IT Support Analyst was £166 per day in advertised job vacancies during the 3 months to 24 June 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Support Analyst
UK
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 511 511 523
Rank change year-on-year 0 +12  
Contract jobs requiring an IT Support Analyst 90 133 123
As % of all contract IT jobs advertised in the UK 0.19% 0.25% 0.22%
As % of the Job Titles category 0.21% 0.26% 0.23%
Number of daily rates quoted 46 66 44
Median daily rate £166 £175 £138
Median daily rate % change year-on-year -5.00% +27.27%  
90% offered a daily rate of more than £124 £114 £100
10% offered a daily rate of more than £318 £350 £258
UK excluding London median daily rate £155 £148 £130
% change year-on-year +5.08% +13.46%  
Number of hourly rates quoted 15 35 34
Median hourly rate £13.50 £14.00 £13.35
Median hourly rate % change year-on-year -3.57% +4.86%  
90% offered a hourly rate of more than £11.43 £9.20 £9.80
10% offered a hourly rate of more than £23.00 £22.80 £22.05
UK excluding London median hourly rate £13.00 £14.00 £13.35
% change year-on-year -7.14% +4.86%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 43829 51011 53185
As % of all contract IT job vacancies advertised in the UK 94.75% 94.87% 94.80%
Number of daily rates quoted 28353 33254 33375
Median daily rate £438 £425 £400
Median daily rate % change year-on-year +2.94% +6.25%  
90% offered a daily rate of more than £275 £260 £245
10% offered a daily rate of more than £600 £600 £570
UK excluding London median daily rate £400 £400 £370
% change year-on-year - +8.10%  
Number of hourly rates quoted 1353 1511 2053
Median hourly rate £18.00 £17.50 £16.50
Median hourly rate % change year-on-year +2.85% +6.06%  
90% offered a hourly rate of more than £11.50 £11.00 £11.00
10% offered a hourly rate of more than £47.50 £44.00 £40.00
UK excluding London median hourly rate £17.50 £17.48 £16.00
% change year-on-year +0.14% +9.21%  

IT Support Analyst
Job Vacancy Trend

The job posting trend of jobs advertised that featured IT Support Analyst in the job title.

Job vacancy trend for IT Support Analyst in the UK

IT Support Analyst
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support Analyst.

Contractor daily rate trend for IT Support Analyst in the UK

IT Support Analyst
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing IT Support Analyst over the 3 months to 24 June 2017.

Contractor daily rate histogram for IT Support Analyst in the UK

IT Support Analyst
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IT Support Analyst.

Contractor hourly rate trend for IT Support Analyst in the UK

IT Support Analyst
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing IT Support Analyst over the 3 months to 24 June 2017.

Contractor hourly rate histogram for IT Support Analyst in the UK

IT Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Analyst within the UK over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +10 81 £170 -2.85% 67
London -9 33 £200 +5.26% 16
South East +25 19 £150 -25.00% 16
East of England -11 11 £155 +10.71% 4
City of London -2 10 £263 +20.00% 4
Scotland +48 9 £120 +2.12% 3
Hampshire +16 6 £250 +35.13% 2
Glasgow +6 6 £120 - 1
South West +5 6 £238 +75.92% 5
Oxfordshire -11 6 £145 -58.57% 1
Essex -8 5 £130 - 1
North West +18 4 £185 +54.16% 8
West Midlands +24 3 £115 +4.54% 7
Coventry +16 3 £123 +2.08% 1
East Midlands -4 3 - - 2
Hertfordshire -6 3 £263 +61.53% 2
Buckinghamshire -13 3 £125 - 7
Wiltshire - 3 - - 2
Oxford - 3 £135 - 1
Berkshire +22 2 £130 -11.86% 3
Edinburgh +17 2 - - 2
Manchester +9 2 - - 4
Southampton +4 2 - - 2
Surrey +2 2 £219 -14.21% 2
Kidlington -3 2 £145 +16.00%
Basingstoke -5 2 £200 +14.28%
Bedfordshire -6 2 £155 +10.71%
Watford -7 2 - -
Bedford - 2 £155 -
Chippenham - 2 - - 1

IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 24 June 2017, IT Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring IT Support Analyst in the job title.

1 127 (68.65%) Windows
2 95 (51.35%) Active Directory
3 76 (41.08%) Microsoft Office
4 74 (40.00%) Windows 7
5 73 (39.46%) Microsoft
6 54 (29.19%) ITIL
7 40 (21.62%) Finance
8 28 (15.14%) Windows 10
9 24 (12.97%) MS Exchange
10 23 (12.43%) VPN
11 22 (11.89%) Cisco
12 21 (11.35%) Windows Server
13 20 (10.81%) Windows 8
13 20 (10.81%) LAN
13 20 (10.81%) Service Management
14 19 (10.27%) Windows XP
14 19 (10.27%) Windows Server 2008
15 18 (9.73%) Office 365
15 18 (9.73%) Analytical Skills
16 17 (9.19%) Citrix
16 17 (9.19%) SCCM
17 16 (8.65%) Incident Management
17 16 (8.65%) SQL
18 15 (8.11%) SLA
19 14 (7.57%) DNS
19 14 (7.57%) WAN
19 14 (7.57%) SharePoint
19 14 (7.57%) VMware
19 14 (7.57%) Windows Server 2012
20 13 (7.03%) Apple iOS

IT Support Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (12.97%) MS Exchange
2 14 (7.57%) SharePoint
3 9 (4.86%) Exchange Server 2010
4 7 (3.78%) IBM Notes
5 6 (3.24%) Blackberry Enterprise Server
6 4 (2.16%) Exchange Server 2003
6 4 (2.16%) Exchange Server 2013
6 4 (2.16%) SharePoint 2013
7 3 (1.62%) Skype for Business
8 2 (1.08%) SharePoint 2010
9 1 (0.54%) CMS
9 1 (0.54%) Exchange Server 2007
9 1 (0.54%) IIS
9 1 (0.54%) WebSphere
Applications
1 76 (41.08%) Microsoft Office
2 10 (5.41%) Microsoft Excel
3 8 (4.32%) Microsoft PowerPoint
4 2 (1.08%) MS Visio
Business Applications
1 3 (1.62%) thinkFolio
2 1 (0.54%) assyst
2 1 (0.54%) Dynamics NAV
2 1 (0.54%) Northgate Housing
2 1 (0.54%) Remedy ITSM
2 1 (0.54%) SAP Oil and Gas
Cloud Services
1 18 (9.73%) Office 365
2 5 (2.70%) G Suite
3 2 (1.08%) Google Drive
Communications & Networking
1 23 (12.43%) VPN
2 20 (10.81%) LAN
3 14 (7.57%) DNS
3 14 (7.57%) WAN
4 13 (7.03%) Firewall
5 11 (5.95%) DHCP
5 11 (5.95%) TCP/IP
6 9 (4.86%) VoIP
7 8 (4.32%) SAN
7 8 (4.32%) Wireless
8 6 (3.24%) BGP
8 6 (3.24%) Internet
8 6 (3.24%) iSCSI
8 6 (3.24%) OSPF
8 6 (3.24%) Structured Cabling
8 6 (3.24%) VXLAN
9 4 (2.16%) Network Security
10 2 (1.08%) WLAN
11 1 (0.54%) ATM
11 1 (0.54%) LDAP
Database & Business Intelligence
1 5 (2.70%) SQL Server
2 1 (0.54%) Data Warehouse
2 1 (0.54%) Electronic Patient Records
2 1 (0.54%) Essbase
2 1 (0.54%) Oracle Reports
2 1 (0.54%) SQL Server Reporting Services
Development Applications
1 9 (4.86%) JIRA
2 3 (1.62%) Jenkins
2 3 (1.62%) Team Foundation Server
3 1 (0.54%) Eclipse
3 1 (0.54%) Visual Studio
General
1 40 (21.62%) Finance
2 8 (4.32%) Banking
3 6 (3.24%) Advertising
3 6 (3.24%) Legal
3 6 (3.24%) Retail
4 3 (1.62%) Front Office
4 3 (1.62%) Telecoms
5 2 (1.08%) Games
5 2 (1.08%) Law
5 2 (1.08%) Marketing
5 2 (1.08%) Pharmaceutical
6 1 (0.54%) Electronics
6 1 (0.54%) French Language
6 1 (0.54%) Italian Language
6 1 (0.54%) Manufacturing
6 1 (0.54%) Portuguese Language
6 1 (0.54%) Publishing
6 1 (0.54%) Spanish Language
Libraries, Frameworks & Software Standards
1 4 (2.16%) Web Services
2 1 (0.54%) .NET
2 1 (0.54%) COM
2 1 (0.54%) IBM Integration Bus
2 1 (0.54%) J2EE
2 1 (0.54%) Software Packaging
2 1 (0.54%) WebSphere MQ
2 1 (0.54%) XML
Miscellaneous
1 18 (9.73%) Analytical Skills
2 10 (5.41%) Blackberry
3 9 (4.86%) iPad
4 8 (4.32%) iPhone
5 7 (3.78%) CMDB
5 7 (3.78%) Data Centre
5 7 (3.78%) Smartphone
6 6 (3.24%) Management Information System
7 4 (2.16%) Computer Science
8 3 (1.62%) Credit Risk
8 3 (1.62%) Driving Licence
8 3 (1.62%) Market Risk
9 2 (1.08%) Mainframe
9 2 (1.08%) NHS
9 2 (1.08%) RSA SecurID
9 2 (1.08%) Video Conferencing
10 1 (0.54%) Animation
10 1 (0.54%) Client/Server
10 1 (0.54%) EPoS
10 1 (0.54%) Thin Client
Operating Systems
1 127 (68.65%) Windows
2 74 (40.00%) Windows 7
3 28 (15.14%) Windows 10
4 21 (11.35%) Windows Server
5 20 (10.81%) Windows 8
6 19 (10.27%) Windows Server 2008
6 19 (10.27%) Windows XP
7 14 (7.57%) Windows Server 2012
8 13 (7.03%) Apple iOS
9 11 (5.95%) Android
10 9 (4.86%) Windows Server 2003
11 7 (3.78%) Linux
12 3 (1.62%) Unix
13 2 (1.08%) Mac OS
13 2 (1.08%) Mac OS X
14 1 (0.54%) Debian
14 1 (0.54%) NetWare
14 1 (0.54%) OpenBSD
14 1 (0.54%) Windows 2000
14 1 (0.54%) Windows Mobile
Processes & Methodologies
1 54 (29.19%) ITIL
2 20 (10.81%) Service Management
3 16 (8.65%) Incident Management
4 9 (4.86%) Migration
5 8 (4.32%) ITSM
5 8 (4.32%) Network Management
6 7 (3.78%) Asset Management
6 7 (3.78%) Investment Management
6 7 (3.78%) Stakeholder Management
7 6 (3.24%) Change Management
7 6 (3.24%) Disaster Recovery
8 5 (2.70%) Workflow
9 4 (2.16%) ERP
9 4 (2.16%) Statistics
10 3 (1.62%) Collateral Management
10 3 (1.62%) Credit Risk Management
10 3 (1.62%) Performance Monitoring
10 3 (1.62%) Problem Management
10 3 (1.62%) Process Management
10 3 (1.62%) Service Delivery
Programming Languages
1 16 (8.65%) SQL
2 8 (4.32%) PowerShell
3 3 (1.62%) C
3 3 (1.62%) VBScript
4 2 (1.08%) C#
4 2 (1.08%) JavaScript
4 2 (1.08%) Perl
4 2 (1.08%) Python
5 1 (0.54%) C++
5 1 (0.54%) COBOL
5 1 (0.54%) Java
5 1 (0.54%) PHP
5 1 (0.54%) PL/SQL
5 1 (0.54%) Shell Script
5 1 (0.54%) VB
5 1 (0.54%) VBA
Qualifications
1 13 (7.03%) ITIL Certification
2 9 (4.86%) Microsoft Certification
3 7 (3.78%) CCNA
3 7 (3.78%) CCNP
3 7 (3.78%) Cisco Certification
4 5 (2.70%) Degree
4 5 (2.70%) Security Cleared
5 4 (2.16%) CTC Cleared
5 4 (2.16%) MCP
5 4 (2.16%) SC Cleared
6 3 (1.62%) Computer Science Degree
6 3 (1.62%) MCSE
7 2 (1.08%) ECDL
7 2 (1.08%) ITIL Foundation Certificate
8 1 (0.54%) A+ Certification
8 1 (0.54%) BPSS Clearance
8 1 (0.54%) DV Cleared
8 1 (0.54%) MCTS
8 1 (0.54%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 15 (8.11%) SLA
2 4 (2.16%) Disclosure Scotland
3 3 (1.62%) Dodd-Frank
4 1 (0.54%) ISO/IEC 27001
4 1 (0.54%) PCI DSS
4 1 (0.54%) PMO
4 1 (0.54%) Sarbanes-Oxley
System Software
1 95 (51.35%) Active Directory
2 6 (3.24%) Hyper-V
2 6 (3.24%) VMware Infrastructure
3 5 (2.70%) XenApp
3 5 (2.70%) XenDesktop
4 4 (2.16%) vSphere
5 3 (1.62%) Virtual Desktop
6 1 (0.54%) Virtual Machines
Systems Management
1 17 (9.19%) SCCM
2 3 (1.62%) AirWatch
2 3 (1.62%) Dollar Universe
2 3 (1.62%) WSUS
3 2 (1.08%) DameWare
3 2 (1.08%) NetBackup
4 1 (0.54%) SCOM
4 1 (0.54%) SolarWinds Orion
4 1 (0.54%) Symantec Endpoint Protection
4 1 (0.54%) Systems Management Server (SMS)
4 1 (0.54%) vCenter Server
Vendors
1 73 (39.46%) Microsoft
2 22 (11.89%) Cisco
3 17 (9.19%) Citrix
4 14 (7.57%) VMware
5 10 (5.41%) Google
6 8 (4.32%) HP
7 7 (3.78%) Lotus
7 7 (3.78%) SolarWinds
8 6 (3.24%) Apple
8 6 (3.24%) Arista
8 6 (3.24%) Fortinet
8 6 (3.24%) Palo Alto
9 5 (2.70%) LANDesk
9 5 (2.70%) Northgate
10 4 (2.16%) Bloomberg
10 4 (2.16%) IBM
10 4 (2.16%) Oracle
10 4 (2.16%) SAP
10 4 (2.16%) ServiceNow
11 3 (1.62%) Dell
City, London
Comtecs
Rate: £180 - £200 Per Day to £200 p/day
Posted: Yesterday
Edinburgh, Midlothian
Sanderson
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Reed Technology
Rate: £9.50 per hour
Posted: 3 days ago
Edinburgh, Midlothian
Sanderson
Posted: 3 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Rate: Up to £24,000 per annum + Benefits
Posted: 4 days ago
Manchester, Lancashire
ARC IT Recruitment Ltd
Posted: 5 days ago