101 to 125 of 193 2nd Line Support Jobs in the UK

ParentPay Group in Coventry delivers 2nd line support by acting as a single point of contact for users. You will manage incidents and service requests, ensuring logging, tracking and timely resolution with clear communication The role requires strong interpersonal skills, ITSM knowledge, and experience with ...

Sharp UK is seeking a 2nd Line Support Analyst to join our Service Desk. Based in Bristol or High Wycombe with hybrid work (3 days in office, 2 from home), you’ll escalate, diagnose, and resolve complex technical issues across infrastructure, cloud, and end-user … environments. You’ll contribute to knowledge sharing, support continuous improvements, and build strong relationships with customers while pursuing certifications and career growth. #J-18808-Ljbffr ...

Wanstor Limited is seeking a 2nd Line Support Engineer to be embedded with the in-house IT team across a multi-site business in Bristol. This on-site role focuses on incident ownership, device lifecycle, Microsoft 365, identity and access, and end-user connectivity. ...

Brown & Brown Europe is seeking an experienced Application Support Analyst to join our Technology Solutions division. You will provide predominantly 2nd line support for a portfolio of business-critical applications, taking ownership of incidents and working with vendors and stakeholders to achieve swift ...

Compugraphics International, a global manufacturing business, is seeking an IT professional for 2nd line support across Windows, Linux, and networked environments. You will maintain FileMaker databases, automate processes, and contribute to infrastructure projects. This role offers exposure to scripting, software development, and cross‐functional collaboration … within a manufacturing setting. The ideal candidate will have hands-on IT support experience, strong problem-solving skills, and a #J-18808-Ljbffr ...

Reply is seeking an ICT Infrastructure Engineer to provide 1st/2nd line IT support across UK offices, managing endpoints and core services in Microsoft 365, Intune, Entra ID, Windows and macOS. You’ll ensure secure and compliant operations and help optimise workplace services. ...

Overview My client is a well established IT solutions organisation based in Watford, Herts who are seeking an experience 2nd and 3rd Line Support Engineer to deal with customer issues. The role will include: Responsibilities To maintain a high degree of customer service … support queries and adhere to all service management principles Provide telephone, remote and email support Diagnose and resolve hardware, software, network and peripheral technical issues to customer\'s satisfaction via remote support Monitor and proactively resolve issues with remote back-up systems Visit customer ...

Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st/2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional service to clients across … range of sectors, including care and legal. The Role: As a key member of the support team, you will provide high-quality remote IT support to a diverse client base. You'll manage incoming queries, troubleshoot technical issues, and take full ownership of tickets through ...

Antares Global Management Ltd. is seeking a 2nd Line Support Analyst with SharePoint administration in London on a fixed term contract. You will provide Level 2 IT support, own incidents to resolution, and administer SharePoint Online including permissions and external sharing. The role ...

ParentPay Group is seeking a 2nd Line Support Analyst to act as a single point of contact for users, managing incidents and service requests from logging to resolution. The role focuses on effective communication, case management, and providing high-quality customer service throughout the incident ...

seeking an IT Support Apprentice in White Waltham to join the Technical Support Team. You will provide essential 1st and 2nd line support to customers and staff, addressing a range of software and hardware issues and offering both in-person ...

Support Engineer in Aylesbury, offering a hybrid role with a salary up to £34,000. You’ll handle 1st/2nd line support, work across Microsoft 365 and Azure Entra ID, and visit client sites as needed. A strong focus on customer service ...

infrastructure professional to join LHIS, primarily based at Haylock House in Kettering with travel to LHIS sites. The role supports the Strategy Support and Infrastructure department and assists system engineers … technicians in daily operations. You will maintain group policy objects, Windows deployment and imaging, Intune and SCCM, monitor SolarWinds and SIEM, provide onsite 2nd line support, and ensure services meet LHIS and LPT #J-18808-Ljbffr ...

Compugraphics International in the United Kingdom is seeking a motivated IT professional to advance from a 1st/2nd line support role. You will help resolve technical issues, learn new technologies, and take ownership of your development while supporting both production and business operations. ...

Redsquid Communications in the United Kingdom is seeking an experienced 2nd Line Support Engineer to deliver remote IT support, resolve complex issues, and act as an escalation point for the Service Desk. You will diagnose and resolve issues for diverse customers, install … configure hardware and software, and support project delivery while maintaining high service standards and strong customer relationships. #J-18808-Ljbffr ...

2nd Line IT Support Technician Location: Ilkley Salary: £29,000 - £36,000 per annum Type: Full-Time Overview Our client is a well-established Managed Service Provider (MSP) supporting small and medium-sized businesses across West and North Yorkshire. They pride themselves on delivering reliable ...

School of Coding is seeking an IT Support Officer … hardware support across the organisation. The role focuses on laptop provisioning, hardware setup, software updates, stock control and 1st/2nd line staff support. You will ensure devices are properly configured, issues resolved quickly and staff and students have secure, up-to-date technology. ...

recruiting on behalf of a growing managed IT services provider in Macclesfield for an IT Support Technician. You will provide 1st and 2nd line support across hardware, software and client environments, resolving issues, building devices and assisting with AD/Entra ...

seeking a 2nd Line Support Technician to maintain clients' IT, telephony, and connectivity infrastructure. You'll deliver second-line support for end-user hardware and software, diagnose incidents, and contribute to service improvements. This hybrid role requires out-of-hours rota ...

dynamic technology solutions provider in St Leonards seeks a 1st/2nd Line Support Engineer. The role requires extensive knowledge of Windows 10, Office 365, and various networking technologies. Candidates will handle client support calls, perform scheduled maintenance, and ensure network security. This ...

growing managed IT services provider is recruiting an IT Support Technician to join its Macclesfield team. The role covers 1st and 2nd line support across hardware, software and business systems, with hybrid working and a salary of £30,000 - £34,000 DOE. ...

Bidwells is seeking an experienced 2nd Line IT Support Engineer to join the Service Desk, taking ownership of complex issues and guiding 1st Line colleagues. You will troubleshoot escalations, support Microsoft 365, and contribute to problem management and technology projects across ...

Capita in Darwen is recruiting an onsite Desktop Support Analyst to provide hands‐on 2nd line IT support for desktops, laptops, tablets and mobile devices from our Darwen office. You will troubleshoot issues, provision new equipment, support Intune managed devices … with teams to meet SLAs. This permanent role follows a 7.5‐hour day pattern with occasional after‐hours work and the ability to support end users and office moves as needed. #J-18808-Ljbffr ...

well-established IT solutions firm in the UK is seeking a dedicated 2nd line Technical Support Engineer to enhance their support team. This role involves managing technical incidents, providing excellent customer service, and collaborating with internal teams. Ideal candidates should possess strong skills ...

highly skilled Second Line Technical Support Engineer looking to advance your career by joining an MSP to work on a permanent client secondment in Central London? The Company Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services and solutions … believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role An excellent opportunity has emerged for a Second Line IT Support Engineer to join our client's IT team full time at their London head office, close to Goodge Street Station. You will ...