126 to 150 of 193 2nd Line Support Jobs in the UK

Healthcare UK is seeking a Technical Services Analyst to join the IT Technical Services Delivery team in London. The role provides 2nd line end‐user support, handling incidents and coordinating timely responses to keep services running smoothly across our Harley Street and Princess Grace Hospital ...

main duties will be to ensure the progression and swift resolution of calls logged with the Service Desk and delivering superior services in line with Service Level Agreements whilst managing client expectations. Throughout the service desk process, you will remain the single point of contact with the customer … users and a broad technical knowledge across a range of technologies General summary: Administering and supporting the customer’s infrastructure Delivering second-line support Demonstrating the ability to troubleshoot and resolve complex issues Planning and recommending enhancements to ensure that IT capacity meets current and future ...

URBN UK Limited is seeking a Tech Support Analyst at the Peterborough Fulfilment Centre to deliver high-quality 1st and 2nd line IT support for warehouse operations and corporate users. You will coordinate with UK/EU and US IT teams, own incidents ...

Scania UK is seeking an experienced 2nd Line IT Support Analyst to join our IT team in Milton Keynes. You will provide escalation-ready technical support across desktop, collaboration, and network tools, ensuring incidents are resolved promptly and security standards are upheld. ...

Ruth Wagstaff Recruitment Ltd is recruiting a 1st/2nd Line IT Support professional to join a well-established, multi-site UK business based in central Bristol. The role blends incident resolution with systems administration, infrastructure exposure and project work to develop your technical skills … collaborative environment. You will support users across the business, assist with IT rollouts, maintain documentation and contribute to technology improvements, while delivering a high level of #J-18808-Ljbffr ...

People First in Epsom, United Kingdom, is seeking a capable 2nd Line IT Support specialist to provide frontline IT assistance, troubleshoot incidents, and maintain IT services within SLAs. You will work with O365, AD, Exchange and VMware, documenting issues and contributing to knowledge base articles. ...

Computacenter is seeking a Desktop Support Engineer to provide hands-on technical support across a busy customer environment … Manchester, onsite full time. You will resolve incidents, fulfill service requests and ensure users receive a responsive, high-quality support experience. 2nd line responsibility and coordination with Level 3 teams will be essential to resolving issues involving laptops, desktops, networks and peripherals. #J-18808-Ljbffr ...

Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st/2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional service to clients across … range of sectors, including care and legal. The Role: As a key member of the support team, you will provide high-quality remote IT click apply for full job details ...

Focus Group in the United Kingdom is seeking a Technical Support Advisor (2nd Line) to join a hybrid team in Shoreham-by-Sea. The role involves owning escalated incidents across Microsoft 365, Windows Server, networking and wireless technologies, from initial diagnosis through resolution. You will ...

established business in Omagh to recruit an IT Technician for a 12-month contract covering a career break. You’ll provide first and second-line support to colleagues across head office, project sites and remote locations, combining day-to-day troubleshooting with Microsoft 365 administration, hardware … support and cybersecurity activities. Reporting to the IT Manager, you will administer Exchange Online, Teams, SharePoint, OneDrive and Entra ID, manage onboarding #J-18808-Ljbffr ...

Brio Leisure is seeking a Technology Support Engineer to join the Technology team at Head Office. The role provides 1st and 2nd line IT support across Brio Leisure’s seven sites, combining remote and on-site work in a hybrid pattern. The successful ...

Babcock International in Bristol is seeking a Service Desk Analyst to provide high-quality 1st & 2nd line application support across a portfolio of bespoke and commercial software. The role sits in the Digital Solutions team, with on-site and hybrid working arrangements, supporting … shifts Monday to Friday. You will resolve incidents, manage user access, and contribute to service performance in line with ITSM standards, collaborating with stakeholders across the business to ensure #J-18808-Ljbffr ...

Inclusion IQ LTD in Belfast is seeking a proactive 2nd Line Technical Support Engineer to join their growing team on a 6-month FTC. The role goes beyond routine helpdesk, focusing on in-depth diagnostics, data investigation, and cross-team collaboration to resolve complex issues ...

Second Line Technical Support Engineer (Shift Patterns) Chertsey, Surrey IT Full time Permanent Are you an experienced Second Line Support Engineer looking to boost your career working in an advanced technical team that pride themselves on delivering high-quality service levels … believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role An excellent opportunity has emerged for a Second Line IT Support Engineer to join our 24x7 technical support team. The successful candidate will have an existing track record working within ...

Ocean Holidays is seeking an experienced IT Support Engineer … support for around 200 users in a hybrid Microsoft-focused environment. You will handle 1st/2nd line incidents from initial contact to resolution and collaborate with senior IT colleagues on complex issues. You will support Microsoft 365 services, Entra ID/ ...

Mersey and West Lancashire Teaching Hospitals NHS Trust is seeking capable IT staff to deliver 1st and 2nd line technical support for NHS staff across multiple sites, including Macclesfield District General Hospital, Congleton War Memorial Hospital, Knutsford and District Community Hospital and satellite sites. Shifts … 00pm with an on-call rota to cover 24x7 requirements. The role supports AfC-reviewed JD/PS processes and requires strong IT support skills and NHS systems familiarity. #J-18808-Ljbffr ...

Armstrong Knight in Liverpool is seeking an experienced IT Helpdesk Analyst to join our busy support team, handling 1st/2nd line incidents and ensuring timely resolution. You will work across Windows Server, virtualization, Office 365, Exchange and remote desktop services, providing high-quality customer ...

Junior IT Support Analyst to join the Infrastructure and Security Team at our South Shields head office. You will provide 1st/2nd line and desktop support across multiple sites globally, aiming for first-time fixes and ownership through resolution. Responsibilities include incident … management, hardware support, user account handling, and basic network tasks. The role offers hybrid working, training opportunities, and staff benefits. #J-18808-Ljbffr ...

seeking a 2nd Line Support Engineer in the United Kingdom to resolve complex technical issues escalated from 1st line. You will work with 3rd line teams, follow defined processes for cloud migrations, and maintain technical accreditations while ensuring high service levels. The role … requires 2–3 years in SLA-driven support, strong customer service, and Experience with Windows Server, AD, and MS365 suite. On-site work and collaboration with colleagues across teams are essential. #J-18808-Ljbffr ...

Talk Straight Ltd, via Schools Broadband, is seeking an experienced Second Line Support Engineer to join our hybrid Support Team in Ilkley. The role focuses on in-depth troubleshooting, escalations, and coordination with third‐line engineers to ensure rapid resolution of complex ...

Peel Digital in London is seeking an Application Support Engineer to join our 2nd line team. You will handle incidents from the Service Desk, prioritise tickets, respond to emails, and participate in on-call duties within a hybrid London setup. Experience with Linux/Unix ...

Vistry Group is seeking a Service Desk Analyst to join our Cheltenham team. You will provide first-line and second-line IT support, resolving incidents on the initial call where possible and escalating others to the appropriate teams. The role offers agile working arrangements ...

NOWSKILLS LIMITED is seeking an IT Helpdesk Support Advisor to provide frontline and second-line technical support for internal users. The role focuses on Microsoft 365 cloud services, end-user devices, and related business applications to keep staff productive with minimal downtime. You will ...

Overview Our client is an award-winning communications company looking for an IT Support Contractor in Sutton-In-Ashfield, Nottinghamshire to provide specialist support to all Group users ensuring that all functions are carried out legally and in accordance with best practice. Responsibilities To provide first … second line ‘help desk’ user support for designated applications software To provide first and second line hardware support for desktop and server applications To provide remote support for mobile staff, home users and other Group sites. To maintain the telephone ...

leading vape retailer, is seeking an IT support specialist to own 1st/2nd line issues for onsite and remote users. The role covers Microsoft 365 administration, user provisioning, and security across the org. You will help investigate root causes, implement improvements, and maintain documentation ...