151 to 175 of 193 2nd Line Support Jobs in the UK

leading IT support provider in Greater London seeks an experienced 2nd Line Tech Bar Engineer. The role involves providing high-quality technical support in both onsite and remote environments. Candidates must have 2–5 years of experience in a support role ...

Group is seeking a 2nd Line IT Engineer who enjoys solving technical challenges, taking ownership of issues and keeping customers informed. You’ll resolve escalated tickets, mentor junior team members and work with senior engineers on AI-driven automation to improve support. With strong Microsoft ...

Flotek Group is seeking a customer service-focused ICT professional for a 2nd line on-site role across partner sites in the UK. You will diagnose, repair, and maintain IT systems, with weekends on-call as part of a rota, and assist from the helpdesk remotely when ...

Alpine F1 Team in Enstone, United Kingdom, is seeking an IT Technical Support Team Leader to lead the 2nd Line IT Service Desk, driving performance, escalation management and continuous improvement. You will oversee day-to-day service delivery, coordinate team workloads and support ...

Alpine Racing Limited is seeking an IT Technical Support Team Leader to head the 2nd Line IT Service Desk. You will drive performance, manage escalations, and oversee day-to-day IT operations across on-site servers, clients, and cloud resources. The role emphasizes incident management ...

public sector technology company is seeking a Service Support Analyst to provide 2nd line support. You will be responsible for resolving issues, improving services, and providing technical expertise in a collaborative environment. The ideal candidate has a strong IT and customer service background, with familiarity ...

Telefónica Tech UK&I in Cambridge seeks an EUC support analyst to provide deskside technical support and advisory services for End User Compute devices, resolving incidents, problems and requests and deploying hardware and software updates. You will act as 2nd line for EUC incidents, create knowledgebase articles, drive first-time fixes, and collaborate with third-party support to meet ...

OneSchool Global UK is seeking an IT Support Analyst to join our busy IT team … across 23 campuses and our Regional Support Office in Warwick, moving to Coventry (CV7) in 2026. The role covers first and second line support, plus deployment and onboarding tasks, ensuring a smooth, secure IT experience for staff and students. You will troubleshoot a broad ...

Uptime Solutions Ltd is seeking a 2nd Line Engineer to deliver exceptional IT support services from a hybrid location in Crawley. You will troubleshoot various technical issues for our MSP partners and mentor junior staff while ensuring high uptime levels for client systems. ...

seeking a Support Analyst to join our Technical Services team in a fast-paced MSP environment. You will deliver first and second-line support, troubleshoot Windows and Microsoft 365 issues, and help keep our customers online and productive. Ideal candidates have MSP experience, good ...

Sussex Police Headquarters, Lewes, is recruiting a Devices Technician to join the Digital Data & Technology IT team. You will provide second‐line support for endpoint devices (desktops, laptops, mobile devices), manage tickets using ITIL and Halo ITSM, and travel across Sussex and Surrey to support ...

Technician to join our school IT team as soon as possible. The role focuses on delivering high-quality first and second-line IT support to staff and students within the school environment. You will be involved in maintaining IT infrastructure, supporting Microsoft 365 services, and contributing ...

your career you'll find a place to belong, contribute, develop and we'd love to hear from you. Provide Level 2 IT support to all Antares Global staff, taking ownership of incidents, problems and service requests that require second-line technical investigation and resolution. … will maintain clear records and keep users updated within agreed SLAs, follow the ITIL processes used by the IT Department, and escalation in line with documented procedures where specialist assistance is required. The role will proactively manage assigned ticket queues and maintain knowledge of new applications, tools ...

Elmdale IT Services in Reading is seeking a friendly IT Support Engineer to join our technical team, providing first and second line support remotely and on client sites. You will handle everyday IT issues, investigate faults and assist with installations and maintenance of client ...

Fujitsu Limited in the United Kingdom is recruiting a 2nd Line Messaging Engineer to join a team of messaging specialists. You will manage and support enterprise messaging services, focusing on Exchange and Skype for Business, with daily liaison to customers and stakeholders. You will resolve ...

Group in Doncaster is seeking an IT Support Analyst to provide second-line technical support across the business. You will manage hardware, software and system issues and act as escalation point for the 1st Line Service Desk. Prior experience within a busy ...

Fuse Energy is seeking a hands-on 2nd Line IT Engineer to maintain our day-to-day IT environment across two London offices, ensuring reliable operation of applications, infrastructure and end-user hardware. The role involves managing Google Workspace, Iru, Revolut People, Linear, and automating tasks with ...

Nexus Jobs Limited in London is seeking a 2nd Level Treasury Infrastructure Systems Support Engineer for the FIS Integrity platform in a hybrid London role, with partial work-from-home. You will investigate and resolve complex incidents, monitor systems, and collaborate with treasury, infrastructure and security teams ...

Kenneth Brian Associates are recruiting for an experienced 2rd Line IT Support Engineer to join a MSP based in Crawley. This is a senior technical role involving complex troubleshooting, infrastructure support and project delivery across a varied customer base. Act as the senior escalation ...

Method IT Ltd. is looking for a Second Line Liaison Technical Support Analyst to join a busy Service Desk team in a Southend-on-Sea based MSP. You will act as a point of escalation between first/second line engineers … line/project engineering team, supporting customers with first and second line issues. You will report to the Service Desk Manager and work within a Microsoft-centric environment, covering remote and on-site tasks as part of a rotating schedule, with on-call requirements #J ...

your business. We are dedicated to fulfilling our promise to make your business thrive. Job Description We are looking for a new Technical Support Engineer to join our vibrant team, learn our product portfolio, and work as part of our leading supporting team to ensure our customers … role for you. The extent of your duties will include but are not limited to: Working amongst a technical helpdesk, providing support to circa 3000 UK schools. Supporting a range of technologies Custom products designed and developed in house VoIP and WiFi solutions Backup and recovery solutions Microsoft ...

award-winning communications company seeks an IT Support Contractor in Sutton-in-Ashfield. Responsibilities include providing first and second line help desk support, maintaining the telephone system, and managing server backups. Candidates should have A level qualifications in computing or business, experience … Windows and MS Office support, and teamwork skills. This 6-month contract offers an attractive salary of £24,000, with working hours from 8:30 to 17:00. #J-18808-Ljbffr ...

Zaizi Limited is seeking a security-minded IT Support Engineer … oversee day-to-day service desk operations and support our cloud infrastructure. Reporting to the IT & InfoSec Manager, you will handle 1st, 2nd, and some 3rd line issues, train users, and enforce robust security controls across M365 and Azure. You will work onsite ...

implementation, operation and management of I&AM solutions. Manage provisioning, tooling, access governance, service enhancements in process and automation of I&AM solutions. Support business engagement and I&AM-related advisory services. Define, design, implement and maintain security services in scope of I&AM. Role: Design and operational … drive a common understanding of business requirements and I&AM services, ensuring business owners understand their responsibilities. Challenge business requests where not in line with security policy or risk guidelines. Act as escalation point for team members to discuss with business owners. Acts as escalation point for lower ...

seeking an IT Technician for a fully onsite role in a well‐established educational environment. You will join a busy IT team and support staff and students, ensuring secure, reliable technology services and infrastructure. Reporting to the IT Manager, you will manage 365 services, AD, Teams, SharePoint ...