1 to 25 of 256 Change Management Jobs in the South East

ability to manage complex service delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational and strategic goals. Ensure that service levels (SLAs) and key performance indicators (KPIs) are achieved. Client and Stakeholder Engagement … as the main point of contact for stakeholders, ensuring that service delivery aligns with customer expectations. Foster strong relationships with defence sector clients and internal teams. Incident and Problem Management: Oversee the effective resolution of IT incidents and problems, ensuring minimal disruption to service. Proactively identify areas for improvement and implement preventive measures. Service Improvement: Continuously assess the IT … service delivery process and implement improvements that enhance efficiency, effectiveness, and customer satisfaction. Lead root cause analysis for service delivery issues and define corrective actions. Change Management: Ensure that changes to the IT environment are implemented smoothly with minimal disruption to service. Oversee the change management process, ensuring compliance with Defence sector standards. Compliance and Governance More ❯

tools and leading strategic design initiatives to enhance compliance functions across EMEA. Role Overview: As the Senior Project Manager, you will oversee the tactical implementation of the FCG Case Management tool and the Findings Management tool, both of which will be deployed on existing technology platforms. In parallel, you will spearhead the design and delivery of future-state … solutions, requiring the development of new processes and the selection of a new platform. Your collaboration with internal stakeholders across Compliance, ITSD, Risk, and Change, as well as potential external partners, will be key to your success. Key Responsibilities: Project Leadership: Drive the end-to-end delivery of the Investigations Case Management and Findings Management tools, ensuring … SMEs, Legal, Risk, ITSD, and external consultants to define requirements and manage expectations. Process Design: Map current-state processes and design future-state workflows to enhance case and findings management efficiency. Technology Implementation: Oversee the configuration and deployment of tools, coordinating with ITSD and vendors as necessary. Governance & Reporting: Establish governance structures and provide updates to the programme steering More ❯

the development and delivery of HMTs IT and Digital strategy, aligned to organisational goals. Drive innovation and transformation across services, enhancing efficiency, customer experience, and digital capability. Oversee the management of IT infrastructure, cloud services, enterprise applications, and cybersecurity frameworks. Ensure compliance with regulatory standards (e.g., GDPR, ISO 27001, Cyber Essentials+) and proactively manage cyber risks. Lead digital programmes … improvement. Manage IT budgets and vendor relationships, ensuring cost-effectiveness and value for money. Act as a key member of the Senior Leadership Team, influencing strategic decisions and leading change across the organisation. About us At the Healthcare Management Trust, we are obsessed with achieving our Vision, to be the most innovative and best quality provider of niche … We will be outwardly connected to the most innovative practices and service offerings in the market. We will do things differently and will be bold with our ambition to change things for the better. We are passionate about what we do and so are our people. Bringing their most authentic selves to work and seeking joy and fun in More ❯

relentlessly pursues excellence. You should be a deep and broad technical expert who can build trusting relationships across teams. Primary responsibilities include : Backup Operations Support 24x365 backup operation and management Responsible for ensuring that we are adhering the backup policies and backup schedule. Assist with management of available capacity to ensure no delays are realized due to lack … recovery are met. For BCP services, following migration activities, work with the appropriate business operations personnel to ensure proper continuity testing has been completed and signed off. Ensure all change management processes are followed as required. Ensure all asset management processes are followed as required, including the decommissioning and disposal of equipment no longer used. Apart from … are essential as the role will involve contact with a variety of people around the globe. Discipline and experience in recognizing and handling confidential and sensitive information. Excellent time management and attention to detail is essential. Interpersonal Relations The candidate is expected to regularly communicate with a wide variety of people and must be confident and capable of communicating More ❯

relentlessly pursues excellence. You should be a deep and broad technical expert who can build trusting relationships across teams. Primary responsibilities include : Backup Operations Support 24x365 backup operation and management Responsible for ensuring that we are adhering the backup policies and backup schedule. Assist with management of available capacity to ensure no delays are realized due to lack … recovery are met. For BCP services, following migration activities, work with the appropriate business operations personnel to ensure proper continuity testing has been completed and signed off. Ensure all change management processes are followed as required. Ensure all asset management processes are followed as required, including the decommissioning and disposal of equipment no longer used. Apart from … are essential as the role will involve contact with a variety of people around the globe. Discipline and experience in recognizing and handling confidential and sensitive information. Excellent time management and attention to detail is essential. Interpersonal Relations The candidate is expected to regularly communicate with a wide variety of people and must be confident and capable of communicating More ❯

depending on experience) We're looking for a proactive Operations Support Analyst to join a dynamic, growing team supporting key business applications and driving meaningful change across enterprise IT systems. Reporting to the Operations Manager, you'll play a vital role in not only supporting service operations but also shaping how they improve over time. This is a chance … and Power BI Document internal processes and training materials to support consistent service Work closely with internal teams and external vendors, managing SLAs and service quality Support release and change management processes in line with service management best practices Requirements 2-3 years' experience in an Operations Support role within enterprise IT (HR, Finance, ERP, integrations) Demonstrated … experience improving IT service delivery and operations within an ITIL-aligned environment Strong understanding of service management and release cycles Skilled in reporting and analytics (Excel, Power BI); able to identify trends and inefficiencies Excellent communication and stakeholder management skills Familiarity with Lean, or Six Sigma methodologies (certification a bonus, but not required) If you're a self More ❯

be the agile delivery lead responsible for implementing agile approaches to shape, define, manage, and deliver a coherent set of activities across one or more projects within the Data Management team, including Master Data Management, Data Governance, and Information Asset Register programmes. You will report directly to the Head of Data Management. Your role is fully accountable for … ll be doing as a Senior Project Manager Project Delivery Define project scope and outcomes. Run projects through the full lifecycle using agile methodologies. Lead on the creation and management of delivery plans, ensuring timely and high-quality project delivery. Agile Leadership Lead daily stand-ups, sprint planning, sprint reviews, and retrospectives. Facilitate scrum ceremonies and apply SAFe, Scrum … and other Agile frameworks as appropriate. Stakeholder Management Work closely with internal teams across data, digital, and business units to ensure alignment and collaboration. Engage external vendors and ensure integration and compliance with Thames Water standards. Risk and Issue Management Proactively identify and manage risks and issues. Apply appropriate mitigation strategies to keep projects on track. Resource and More ❯

large-scale program and creating a world-class high-performance organization. The Process Improvement Senior Manager is responsible for driving efficiency improvements within the assigned process domain (Payroll, Time Management or Benefits) by developing process standardization strategy & leading process improvements in accordance with methodologies such as, but not limited to, the process deep dive lifecycle, RCA, Lean 6Sigma as … tools to deliver cost improvement and process standardization through automation, digitalization, and process discipline. Key Responsibilities • Operational excellence to drive efficiency improvements within the assigned process domain (Payroll, Time Management or Benefits). • In collaboration with business leaders develop and execute a data driven approach to continuous improvement utilizing impactful measures and dashboarding that unlock ongoing operational efficiency • Provide … operational performance. • Support delivery of organizational capability and effectiveness plan in line with digital transformation strategy and identify digitalization and automation opportunities within supported business unit. • Project/Program Management and leadership of strategic process improvement and automation initiatives to drive cost improvement. • Develop and Lead process standardization • work across different business, functions, and regions to understand end-to More ❯

Practice Group/Department: IT Application Management Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our … are in place for new applications or products delivered. Work as part of a team to deliver projects to improve systems manageability & supportability (in house & 3rd party) within the Change Management delivery process. Participate in DR invocation and testing and provide maintenance and monitoring of DR/BCP readiness. Creation of technical documentation and facilitation of hand-over … and patching. Ability to proactively recommend and implement alternative working practices. Comfortable managing both project delivery and allocated tickets effectively within the team. Awareness of structured development, analysis & project management methods (SDLC, Prince, DSDM, UML etc. Core technical skills to include T-SQL & Powershell. Excellent troubleshooting, problem solving & delivery skills coupled with a good understanding of ITIL support processes. More ❯

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: IT&D Senior Change & Capability Manager (6 month FTC) City: Slough We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the … our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches. About the role We are seeking a Senior Change & Capability Manager for IT&D to cover maternity leave. This role is crucial for driving the strategy and execution of Organisational Change Management (OCM) and capability building … needs analysis and partner with leaders to build L&D offerings. Lead OCM approach and plan for Project Garden impact on IT&D. Set up coalition of IT&D change champions. Collaborate with key stakeholder groups to uplift OCM capability. The experience we're looking for Experience in developing and delivering learning and development programs globally. Proven experience in More ❯

solution/service design, configuration and support services of the SAP Procurement & Supply Chain modules, systems, solutions, and integration. The SAP P&SC Architect also responsible for the line management of the SAP Procurement & Supply Chain team (including MM, SCP, PP, WM, Inventory and MRP). Working closely with the Head of SAP, SAP Project Managers, and the Business … related modules/areas. Expert understanding of configuration dependencies and integration points between separate functional modules of SAP P&SC and the related SAP modules SAP systems. Delivers line management/leadership to ensure the SAP Procurement & Supply Chain team cohesion, sufficiently resourced based on Projects/Changes within the pipeline, individual performance/development, and incident resolution aligned … to agreed SLA's Leads regular team and business meetings to review service, project reviews and change management within the area of SAP P&SC area. Ensures the SAP P&SC team adheres to all IT/SAP governance and processes. Member of the Neptune (SAP) Solution Architect/Design Team and Change Control Board to ensure More ❯

Keynes office. This 12-month role will lead the Establishment Control and Data workstream of a strategic transformation programmedesigned to optimise SAP SuccessFactors and SAP Finance capabilities, improve position management, and deliver real business impact. The programme involves significant business change, data refinement, and systems development. You will shape the product vision and roadmap for improved position data … Collaborate closely with HR, finance, data, and systems stakeholders to define, plan, and implement process and system changes. Prioritise backlogs and workstream deliverables, making pragmatic, value-led decisions. Lead change management efforts, ensuring high levels of engagement and adoption. Deliver measurable outcomes that improve control, planning, forecasting, and reporting capabilities. Mentor and support team members to build capability … both qualitative and quantitative data. Foster an open, collaborative culture with a strong user and data focus. Skills and Experience Essential: Deep expertise in SAP SuccessFactors , especially in position management and establishment control. Proven track record of product management and transformation in people systems. Strong understanding of business process and data governance best practices. Excellent stakeholder engagement and More ❯

Surrey office PURPOSE OF THE JOB Overall ownership of delivery by managing either in-house projects or through partners, within defined timelines and budgets. Must have strong experience in Change Management and Vendor Management. MAIN RESPONSIBILITIES Review projects (partner-led or in-house) and engage the relevant business stakeholders Publish and implement Quarterly Business Reviews with partners Conduct … in cross-functional and distributed teams; experience with virtual teams is a plus Strong analytical skills to understand complex issues and propose effective solutions Excellent communication skills including stakeholder management, negotiation, facilitation, and influencing, with strong active listening abilities Familiarity with tools such as JIRA is preferred WHAT DOES SUCCESS LOOK LIKE? Objective review of programs and projects with … proactive risk and dependency management Ensure compliance and 100% adherence to contracts through quarterly audits Build and maintain strong relationships with internal teams and external partners Demonstrate strong interpersonal, communication, and influencing abilities—being customer-focused Successfully manage and prioritize a portfolio of multiple projects Work effectively both independently and within teams Exhibit drive, enthusiasm, and passion for digital More ❯

capabilities as accelerators and enablers of growth, the Mars Corporate Finance Technology (FinTech) organization plays a critical role in delivering the Enterprise Digital Transformation agenda for Mars. The Service Management & Operations team's ambition is to be the face of operational excellence, user experience, and business alignment, driving trust and proactive services for Finance. This role focuses on ensuring … of contact for service issues and escalations. This role is crucial for managing expectations with vendors and internal Digital Transformation, while maintaining a user-centric focus in all service management processes. What will be your key responsibilities? Prioritize and solve service improvements, changes, and escalations. Translate technical concepts and ITIL processes into actionable service outcomes. Track and improve service … metrics. Contribute to the design and upkeep of service catalogues and knowledge bases. Support major incident and change management processes. Manage Service Readiness and Hypercare efforts. What are we looking for? Experience working within large (matrix) organizations where service delivery, which involves coordination across internal DT teams, external vendors, and business stakeholders. Demonstrates a strong focus on User More ❯

teams to define clear project scope, objectives, deliverables, and measurable success criteria across the portfolio. Develop and maintain comprehensive project plans, including detailed timelines, resource allocation, and meticulous budget management for the entire portfolio of projects. Proactively identify, assess, and mitigate project risks and issues at both the individual project and portfolio levels, ensuring timely resolution and transparent communication … portfolio. Oversee and coordinate User Acceptance Testing (UAT) phases across multiple projects, ensuring that all delivered solutions meet defined business requirements and are fit for operational use. Drive robust change management activities, including the development and delivery of training programs, and strategies to ensure high user adoption of new finance systems across the portfolio. Provide regular, accurate, and … concise reports on project status, progress, and performance at the portfolio level to senior management and key project stakeholders. Prioritize and sequence projects within the portfolio based on strategic value, resource availability, and interdependencies. Optimize resource allocation and utilization across all projects in the portfolio. Company Description About us Rentokil Initial plc Rentokil Initial (RI) delivers services that 'Protect More ❯

Description Our Company Hitachi drives Social Innovation Business, creating a sustainable society through the use of data and technology. We are a climate change innovator, partnering with cities, governments and companies to cut carbon. We are working to connect solutions with the help of Hitachi's Green Energy and Mobility both physically and digitally to deliver net-zero. The … and other organizations as needed. Essential Duties and Responsibilities: Consult with Business stakeholders and Mobility stakeholders/users to determine business requirements, functional requirements, Mobility system needs and business change-management impacts. Support the design and development of Mobility systems to meet Hitachi Group Global Mobility strategy and Group Companies business goals Identify and specify inputs and format … of Business practices to achieve business strategy, ensure employee value proposition, and reflect Company strategies and values. Identify risks and provide input into mitigations and action planning. Ensure Risk Management protocols are incorporated into System operation procedures to guarantee business continuity at all times. Manage relationships with internal stakeholders and external Global Mobility Vendors to ensure adequate system configuration More ❯

The successful candidate will play a critical leadership role in delivering complex technical programs and driving key cyber security initiatives, particularly in the areas of Authentication, Identity and Access Management (IdAM), and overall access governance.This role will collaborate closely with cyber security, engineering, and business stakeholders, ensuring the delivery of secure, modern platforms to replace legacy systems. Candidates based … with Cyber Security stakeholders to design and implement secure authentication mechanisms (e.g., MFA, SSO). Drive the rollout of identity governance solutions and ensure integration with enterprise-wide access management systems. Ensure all programs comply with security best practices, regulatory requirements (e.g., GDPR), and internal security policies. Oversee change management and stakeholder training related to new access … control mechanisms. Stakeholder Management Act as a key liaison between Cyber Security, Engineering, IT Service Management, and business units. Translate strategic cybersecurity objectives into clear technical requirements and roadmaps. Collaborate with the Retail Tech and Business Change teams to enable secure rollout of new store and enterprise features. Technical Execution Ensure agile delivery of high-quality, secure More ❯

The ITSM Service Manager will be responsible for collaborating with various team leads to understand their processes and define the workflows needed to be configured in the IT Service Management (ITSM) system. This role requires strong communication skills, a deep understanding of ITSM, and the ability to drive process improvements across the organization Key Responsibilities: Collaboration: Meet regularly with … training and support to team members on new workflows and ITSM processes. Reporting: Generate and analyze reports to monitor the effectiveness of workflows and identify areas for improvement. Stakeholder Management: Build and maintain strong relationships with key stakeholders to ensure alignment and successful implementation of workflows. Problem Solving: Address and resolve any issues related to workflow configuration and ITSM … processes. Vendor Management: Manage relationships with ITSM vendors and ensure that issues escalated to them are resolved promptly and effectively ("voice of the customer"). Change Management: Ensure new ITSM functionality are deployed with stakeholders awareness and concerns raised are proactively addressed. Consistency and Global Standards: Ensure that processes are consistent and standardized across the organization globally. More ❯

platform metrics with the Platform Reliability and Release Manager/Engineer, working closely with the Product Managers/Service Owners to support measurement of benefits. Responsibilities will include: Stakeholder Management . Work with a wide range of stakeholders to develop roadmaps, bring people on a journey and a shared vision including, senior stakeholders, technical agile teams, product managers, architects … Audit and Data Governance functions to ensure the ongoing and documented operational integrity, data quality and availability within operations. Advocacy . Be a trusted advisor to the Jisc product management community and partners, demonstrating the business value of the platform and mapping technical solutions to business value, ensuring customers understand the real-world benefits of the platform. Platform Operations … at all levels within the organisation as well as third party suppliers to ensure new features are prioritised and developed to best meet needs, develop roadmaps and KPIs. Product Management . Develop good technical understanding of key applications as "products", along with the technology that underpins them in order to know its capabilities and know what is feasible, to More ❯

improved establishment control and data as part of our People Systems Project (Phase 2). This is an opportunity to lead and direct this workstream to enhance our position management data and processes to enable efficiencies and improvements in control, reporting, planning and forecasting. The project will involve a significant level of business change alongside system updates and … of improved establishment control governance, processes and data. Engage in meaningful interactions with users demonstrating you put users first and can manage competing priorities as well as support the change management activity. Develop the strategy and roadmap for establishment control implementation ensuring it contributes to departmental and organisational strategy, demonstrating leadership and expertise in SuccessFactors best practices. Define … development. Foster a culture of openness and collaboration, developing productive working relationships with colleagues, stakeholders, business partners and the wider Open University. Skills and Experience Recognised expert in product management of SAP SuccessFactors based solutions, in particular best practices in position management and use for establishment control, including data integrity. User focused with a good understanding of how More ❯

The work will involve closely liaising with cross-functional teams to ensure that all project deliverables meet business expectations and business goals. The ideal candidate will have strong project management experience, excellent problem-solving skills, and a proven track record of delivering complex projects successfully in related applications and platforms. You will be working as part of a team … are organized and in conformance with timeline and deliverables requirements Develop and maintain project plans, tracking overall progress and achievement of milestones Report project risks and outcomes to appropriate management channels, and escalate issues according to project communication plan Support the functions of the PMO and in the coordination and control of change management processes and procedures … partnerships with outside resources, including third-party vendors and contractors Act in accordance with our values and behaviours Take active responsibility for your own career development and performance Relationship Management: Primary point of contact for project delivery throughout the project lifecycle, ensuring clear and consistent communication. Build strong relationships with stakeholders to ensure satisfaction and understanding of the business More ❯

within the CRM and project delivery space. Support people supply chain planning by identifying resource needs and working with colleagues to optimize delivery capabilities. Key Skills & Attributes: Strong stakeholder management, communication, and interpersonal skills; ability to build and maintain effective relationships with internal and external partners. Effective analytical skills to understand complexities and identify proactive solutions. Business acumen with … in a dynamic environment. Flexible and adaptable approach to change. Strong team player, comfortable working cross-functionally and across distributed teams (including virtual teams). Excellent organizational and time-management skills with a keen eye for detail. A proactive, positive attitude with drive and enthusiasm for CRM and digital projects. Requirements: Educated to degree level or equivalent experience. 2+ … years’ experience in project coordination or project management, ideally in CRM, digital marketing, or eCommerce/retail. Familiarity with CRM and campaign platforms, especially Adobe Campaign ; experience with other platforms (e.g., Salesforce Marketing Cloud, Braze, HubSpot) is an advantage. Familiarity with Agile methodologies (sprints, MVP delivery) and tools like JIRA is preferred. Experience with vendor management and change More ❯

mitigation strategies. Support the creation and administration of IT Disaster Recovery (DRP) and Business Continuity Plans (BCP) to ensure operational resilience in the event of a crisis. Oversee the Change Management process to ensure IT system and infrastructure updates are implemented smoothly, minimizing business risk. Manage IT service delivery, ensuring efficient day-to-day IT operations across all … escalation where necessary. Manage IT onboarding and offboarding processes, ensuring staff have appropriate system access and permissions. Administer employee mailboxes, service accounts, and access permissions. Oversee the procurement and management of IT equipment, including mobile devices, computers, and laptops. Perform any other relevant duties within the scope of the role. The Successful Applicant The successful candidate will need to … have the following skills and background: Education, Training, and Skills: Certification in IT security is essential. ITIL service delivery certification is desirable. Project Management (PM) training and certification would be advantageous. Formal training in managing Microsoft/Azure networks and platforms. Strong knowledge of Microsoft Office and M365. Experience with Microsoft Excel, including Pivot Tables and VBA, is beneficial. More ❯

users (SCCM knowledge would be beneficial to this role) Overseeing stock allocation in the Computer Room Comprehensive support for Microsoft environments Advanced troubleshooting of Microsoft Office & security applications Incident management and resolution User account lifecycle management Hardware and device setup Backup and system monitoring Log analysis and proactive maintenance Endpoint security management Collaboration with 1st Line Support … Participation in IT projects Software deployment and patch management Asset and inventory management What we need from you: Proven experience working in a Service Desk function/1st Line Support Strong expertise in Windows 10/11 Proven experience with MS Office 365 Ability to work independently on 2nd line technical issues Strong understanding of Active Directory administration … endpoint management. Proficiency in remote access tools such as LogMeIn, TeamViewer, or Microsoft Remote Desktop. Comprehensive knowledge of PC hardware and software setup/configuration - Including OS installation, driver management, and troubleshooting hardware failures. Fundamental understanding of networking - TCP/IP, DNS, DHCP, VPN, VLANs, and basic firewall configurations. ITIL framework awareness - Understanding of incident, problem, and change More ❯

Change Programme Lead - Transformation & Change Management | 12 Month FTC Location: Hybrid (2 days per week in Oxfordshire office) Contract Type: Fixed-Term (initial 12 months, likely to extend to 24 months) Salary: Up to £85k with excellent benefits Start Date: As soon as available A bold transformation is underway-and we're seeking a Change Programme … Lead to help shape it from the ground up. Backed by a significant investment and full executive support, this is your opportunity to lead people-first change in a growing, forward-thinking organisation, in Oxfordshire, undergoing a period of major strategic evolution. This is not a 'plug-and-play' change role. We're looking for someone who can … someone who can balance strategic thinking with hands-on delivery to foster lasting cultural and operational transformation. What You'll Do Lead Organisational Transformation - Shape and implement the overarching change strategy in alignment with business goals - Collaborate closely with senior leaders to embed new ways of working across teams - Build internal change capability so the organisation can thrive More ❯