101 to 125 of 207 Customer Engagement Jobs in London

career progression within a global business What You'll Be Doing Build trusted relationships across a portfolio of strategic accounts, developing deep understanding of customer priorities and growth objectives Drive account growth through consultative cross-selling, upselling and expansion of data, analytics, events and consulting solutions Develop and execute … tailored account plans that strengthen customer engagement, retention and long-term value Lead commercial negotiations, contract renewals and executive-level engagement to maximise growth opportunities What You'll Bring Proven experience managing high-value B2B accounts within information services, market intelligence, data, SaaS or related sectors Strong ...

delivering premium technology solutions into broadcasters, production companies, studios and professional content creators, with a strong reputation for innovation, technical excellence and long-term customer relationships. The Opportunity Reporting at VP level, this role will take ownership of the European direct sales organisation, leading an existing team or regional … seeking someone from a manufacturer background who understands portfolio-led selling, value-based sales strategy and how multiple product lines combine to create broader customer solutions. The successful candidate will be responsible for driving accountability, improving forecasting accuracy, strengthening CRM discipline and developing strategic customer engagement across ...

Senior Analyst (Customer/Growth Analytics) UK (Fully Remote) Up to £90,000 + strong benefits We are working with one of the UK's fastest-growing betting & gaming platforms, on a key hire within their Analytics team. Backed by a recent $30m Series C, they're scaling quickly … Product, CRM, Growth, and Commercial teams to shape decision-making and drive performance. The role: Partner with stakeholders across Product, CRM, Growth & Commercial Analyse customer behaviour, retention, churn, LTV, and lifecycle performance Translate ambiguous problems into structured analysis and insight Support CRM and customer engagement strategy Deliver ...

marketing plans tailored to the UK public sector. Translate business and sales priorities into actionable marketing programmes. Lead account‐based marketing (ABM) and executive engagement strategies. Manage local campaigns and events, collaborating with internal stakeholders and agencies. Measure and report on campaign performance and impact on revenue. Partner closely … channels (digital, field, events, etc.). Strong stakeholder management skills and the ability to influence in a matrixed organisation. Hands‐on experience with ABM, customer engagement campaigns, and event management. Excellent analytical, communication, and project management abilities. Comfortable working in a fast‐moving environment and dealing with ambiguity. ...

Pizza Hut International is looking for a MarTech Sr. Manager based in London, UK. This role focuses on enabling scalable customer engagement through data-driven practices across multiple regions including the UK. The ideal candidate should possess in-depth MarTech and CRM expertise, and manage core capabilities … platforms and data ecosystems. This is a mid-level position requiring strong project management and analytical skills to enhance customer experiences. #J-18808-Ljbffr ...

solving skills and a collaborative approach. You will have experience providing 2nd and 3rd line support for enterprise systems, ideally including Microsoft Dynamics 365 (Customer Engagement) and the Power Platform. You will be confident troubleshooting incidents, carrying out root cause analysis, supporting integrations, and maintaining system performance … will be comfortable configuring and enhancing applications to meet evolving business needs, supporting upgrades and releases, and contributing to continuous improvement. Strong stakeholder engagement skills are essential, as you will work closely with colleagues across the organisation and external suppliers. You will also have an understanding of information security ...

Business Development Manager to join their expanding team. Our client has developed an innovative B2B platform that helps service-based organisations streamline operations, improve customer engagement, and scale more effectively. With strong market traction and ambitious growth plans, this is an exciting opportunity to join a business … through outbound channels Build and manage a strong sales pipeline via cold calling, email campaigns, and social selling Conduct high-volume outreach to understand customer needs and qualify opportunities Expand prospect databases using CRM platforms and professional networks Generate and qualify leads, ensuring alignment with sales criteria Collaborate with ...

from prospecting through to close. Build and manage a healthy pipeline across target enterprise accounts. Develop strategic account plans, win plans, and value-led customer engagement strategies. Engage with C-level, business, IT, data, and analytics stakeholders. Sell using a consultative, value-based approach, supported … logo acquisition while identifying expansion opportunities within existing customers. Prepare accurate forecasts and maintain sales activity through CRM. Represent the business at industry events, customer meetings, and market-facing initiatives. Consistently meet or exceed quarterly and annual sales targets. Required Experience 7+ years’ experience in quota-carrying enterprise software ...

adoption of our flood forecasting solutions. This role will work closely with the Marketing and Product teams to ensure that partnerships align with customer needs, driving mutual value and long-term collaboration. Key Responsibilities: Partnership Development & Strategy Identify, engage, and develop strategic partnerships with key industry stakeholders. Develop tailored … partnership strategies to align with business growth objectives. Work closely with internal teams, including Sales, Marketing and Product, to ensure partnerships drive commercial and customer success. Relationship Management & Growth Manage and nurture relationships with existing partners to ensure long-term success. Establish strong collaboration with insurance providers, commercial clients ...

London) offering a basic salary of up to £80,000 + excellent benefits. The Role Develop and implement strategic digital marketing plans to drive customer engagement, growth and expand market presence while keeping an eye on the bigger picture. Set and lead the CRM platform strategy and migration … align with the companys quality and brand integrity commitment. Collaborate with Sales and all the front-line teams to ensure a seamless cross-functional customer experience. The Person Extensive experience in a senior B2B or B2C Digital Marketing leadership role from a relevant industry. CRM experience using Hubspot. Social ...

output for The Zero100 Podcast, holding external vendors accountable for quality and deadlines Own external guest outreach and coordination, working with our GTM and Customer Engagement teams to confirm strategic alignment Brief guests and conduct pre‐interview prep to ensure compelling conversations Nurture post‐episode relationships with guests … senior executives Nice to have Experience managing podcast production or multimedia content Deep understanding of LinkedIn's platform, algorithm, and best practices for professional engagement Background in B2B, SaaS, or membership organizations Experience with internal communications and employer brand development Benefits Competitive Salary Private Healthcare Enhanced pension Unlimited vacation ...

insights, and strong relationship management. You will play a key role in developing account strategies, identifying growth opportunities, and delivering impactful solutions that support customer success and revenue growth. Key Responsibilities Act as a strategic partner to clients, helping them leverage technology and data to improve customer engagement ...

next-generation Voice/Agentic AI solutions for a leading banking client on GCP . This role combines conversational AI, data strategy, and customer engagement , acting as a trusted advisor to drive intelligent, data-driven IVR transformation . Key Responsibilities Act as the onsite Voice AI and Data … agent frameworks) Define and implement enterprise data architecture for Voice AI: Conversation data pipelines (real-time + batch) Integration with data lakes, warehouses (BigQuery) Customer 360 and contextual data enablement Build RAG-based knowledge systems integrating structured and unstructured banking data. Architect data-driven decisioning for voice agents (personalization ...

company that assists businesses in achieving digital transformation and driving growth. We specialize in AI-powered automation, generative AI for business, predictive analytics, and customer engagement solutions. Our expertise helps companies deliver personalized shopping experiences, optimize operations, and enhance customer satisfaction. At NextGenTechs, we combine cutting-edge ...

while maximising revenue from an established network of resellers, MSPs, and channel partners. Working closely with vendors and internal stakeholders, you will build partner engagement, support enablement, and develop joint go-to-market initiatives that deliver measurable commercial growth. This role is well suited to someone who thrives … fast-paced, partner-led environment and understands how to position unified communications not simply as voice, but as part of a broader workplace productivity, customer engagement, and cloud transformation proposition. Requirements Proven experience in channel sales, partner development, or business development within unified communications, telecoms, cloud, or managed ...

articles, and social media. What You Will Be Doing Lead and Manage Projects: Oversee data migration projects, design robust solutions with integrated reconciliation processes. Customer Guidance: Assist clients in understanding and selecting the appropriate tools for their data migration needs. Innovate and Drive Value: Develop new value propositions … core requirements and competitive advantage. Global Project Delivery: Collaborate with Capgemini consultants in the UK and internationally to deliver projects on time and meet customer expectations. The role combines technical expertise, leadership skills, and strategic thinking to oversee and manage the data integration design function within an organization. ...

London, England Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest‐performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always‐on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end‐to‐end across every channel, with minimal set‐up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that ...

KOKOs Salesforce Marketing Cloud and its integration with Sales Cloud. This role is accountable for building scalable, data-driven marketing solutions that enhance customer engagement, drive commercial performance and ensure best-in-class platform governance. Sitting at the intersection of marketing, digital and CRM, the role requires … journeys that supports the wider business in adopting and maximising Salesforce capabilities.. Role and responsibilities Platform Development & Configuration Design, build and maintain multi-step customer journeys in Journey Builder, including triggered, scheduled and transactional communications across email, SMS Develop and maintain dynamic email templates, Cloud pages and personalisation logic ...

scale . A key priority of the team is enabling the Group to create industry ‐ leading AI-powered products and services that drive customer engagement and service excellence!Join the Data & AI Unit within the Chief Technology Office (CTO), where the Group’s Data and AI technology strategy … responsibilities include:Partner with business platform teams to identify to priority problems and adoption bottlenecks, with a particular focus on market-leading, customer-facing agentic AI solutions that can operate in a regulated FSI environment.Identify and evaluate high-potential emerging AI methods and technologies using applied research and prototypingL ...

Lead Data Scientist England £450-£480 Outside IR35 Remote The Company They are a specialist organisation working at the forefront of AI-driven customer engagement. Their focus is on enabling highly personalised, real-time decisions across digital channels using advanced analytics and machine learning. The business combines deep domain … models on cloud platforms such as AWS, GCP, or Azure. * Proven ability to communicate complex technical concepts to non-technical audiences. * Experience with Pega Customer Decision Hub and Adaptive Decision Manager in production environments is highly desirable. * Exposure to real-time decisioning, customer engagement, or personalisation ...

responsibility for a multi-million-pound revenue operation, you will be the primary driver of growth, with a mandate to accelerate revenues through strong customer retention, product-led innovation, and expansion into adjacent markets. A key part of this role will be embedding a commercially focused mindset across … full P&L accountability for revenue growth, profitability, forecasting, pricing, cost management, and sustainable expansion across international markets. Delivering a balanced growth strategy across customer retention (c.95%+), new business acquisition, pricing optimisation, cross-sell/upsell, and expansion into new customer segments, geographies, and adjacent markets, including ...

responsibility for a multi-million-pound revenue operation, you will be the primary driver of growth, with a mandate to accelerate revenues through strong customer retention, product-led innovation, and expansion into adjacent markets. A key part of this role will be embedding a commercially focused mindset across … full P&L accountability for revenue growth, profitability, forecasting, pricing, cost management, and sustainable expansion across international markets. • Delivering a balanced growth strategy across customer retention (c.95%+), new business acquisition, pricing optimisation, cross-sell/upsell, and expansion into new customer segments, geographies, and adjacent markets, including ...

positioning and support high-value enterprise relationships. The business works with some of the world's most recognisable brands across digital transformation, behavioural change, customer engagement and emerging technology. The Role You’ll lead the development and execution of integrated B2B growth marketing programmes across multiple regions, partnering ...

accounts • Strong commercial instincts and opportunity-led mindset • Ability to engage and influence senior stakeholders and decision makers • Understanding of retail operations, supply chain, customer engagement, automation, data, and AI-led transformation initiatives Why This Opportunity? This is an opportunity to join a business where you can genuinely ...

role in securing modern IT environments across cloud, network, and endpoint infrastructure. The position combines hands-on engineering, cyber security best practice, and customer engagement within a fast-paced managed services environment. The Role Working as part of a specialist engineering team, you will design, implement, and support ...