76 to 100 of 207 Customer Engagement Jobs in London

partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working … experienced Senior Data Scientist/Manager to lead personalization efforts within their CRM ecosystem. You’ll develop predictive models and recommendation systems that enhance customer engagement across global markets. THE ROLE Lead development of machine learning solutions for CRM personalization. Build and optimize recommendation engines using neural networks ...

global clients coming on board and increased investment from a recent acquisition, you'll step into a role where data-driven thinking genuinely shapes customer experience on an international scale. The Company They are an established CRM agency with decades of experience delivering cutting-edge customer engagement … broader reach, and new opportunities for strategic innovation. The Role As Senior Data Strategist, you will sit at the intersection of data, technology, and customer experience, using insights to shape high-impact CRM strategies across a varied client portfolio. You will: Develop targeted CRM strategies grounded in robust data ...

role will oversee all regions outside the US where Rufus is available, working to extend our proven content programs and create innovative, content‐led customer experiences in international markets. As Rufus continues to transform how customers shop on Amazon, this role will be critical in ensuring our AI shopping … search capabilities to enhance Rufus's understanding and response quality in international contexts Coordinate with regional stakeholders to understand local market dynamics and customer needs Ensure content is locally relevant, culturally appropriate, and policy compliant across diverse markets Design and launch new content‐led customer experiences tailored ...

Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel … where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures ...

Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel … where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures ...

Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel … where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high-quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures ...

iMAC), transaction frequency and lifetime value. Reporting to the Growth Director, you’ll lead a multi-disciplinary, multi-geo CRM function across the full customer lifecycle. You’ll bring clarity, pace and strong leadership, taking full ownership of CRM performance and setting a high bar for impact and accountability. … deep experience in the travel and accommodation sector within a fast-paced, tech-first, high-growth environment. The ideal candidate will have a strong customer mindset and a proven track record of growing and evolving CRM functions. What You Will Do 🚄 Own and deliver iMAC , transaction frequency and lifetime ...

will be in good hands. You will be responsible for selling an entire suite of legal SaaS and AI solutions predominantly into an existing customer base through cross-sell and upsell whilst also contributing some new business. This includes driving adoption of AI-powered solutions that help the customers … Level. About The Role: Build long-term business relationships, grow revenue, support retention and increase the footprint of the portfolio within each customer Develop the account strategy for each assigned customer, agree on prioritisation of opportunities with relevant sales and account management colleagues and take responsibility for driving ...

enhancement of its direct-to-consumer (D2C) business through improving conversion rates across its digital platforms. This role focuses on optimising user experience, increasing customer engagement, and driving revenue growth through conversion rate optimisation strategies. What does the job involve? Conversion Planning: Develop testing roadmap alongside the Experimentation … Manager, ensuring that customer outcomes associated with experimentation are in line with our regulatory obligations. Conversion delivery: Design and execute A/B and multivariate tests according to agreed roadmap to optimise website elements, user journeys and conversion funnels. Conversion Insight: Complete all test analysis, communicating insights to internal ...

track, and optimise clear KPIs and delivery metrics to measure quality, performance, and predictability at both team and organisational levels. Oversee technology delivery and customer engagements, setting and maintaining a high bar for product excellence and execution. Play a key role in hiring, performance optimisation, and succession planning ...

security clearance – candidates without current clearance must be eligible and willing to undergo vetting. The Role You will take end-to-end ownership of customer-facing project delivery, managing scope, schedule, risk, and stakeholder relationships from award through to transition to service. With a growing pipeline of both live … high-visibility role working directly with senior leadership daily. Key Responsibilities Lead delivery of multiple concurrent projects to time, budget, and quality Manage customer engagement and project documentation throughout the lifecycle Identify and manage risk, contract deviations, and change Work cross-functionally with sales, engineering, and service management ...

Pizza Hut International is seeking a strategic and technically strong MarTech Sr. Manager to enable scalable, data-driven customer engagement and personalization across Canada, UK, France, and Germany. Based in the Pizza Hut London, UK RSC, this role will act as a key enabler of regional MarTech capability … partnering across Marketing, Data, Digital, Product, and external vendors to drive the adoption, standardization, and maturity of CRM and customer data practices. This individual will play a critical role in advancing Pizza Hut’s use of first‐party data to power lifecycle marketing, personalization, and customer growth. ...

Cross Functional Collaboration Work closely with Product Management, Engineering, Marketing, and Operations to ensure seamless execution of initiatives. Provide market intelligence on competitive activity, customer trends, and regulatory developments to inform product roadmaps and strategic decisions. Customer Engagement Engage directly with strategic accounts, uncovering needs and converting ...

solutions that solve real-world business problems. You’ll work directly with seasoned ServiceNow experts, gaining exposure to best-in-class delivery methods and customer engagement practices. What Skills You’ll Develop Stakeholder management & communication at multiple levels. Delivery coordination and customer success management. Unlike larger consultancies … wheel. In this role you’ll be directly responsible for client satisfaction, uptake of their services, and the chance to grow into a senior engagement role with real responsibility. Key Responsibilities: Client Engagement : Act as a trusted advisor to clients, gathering requirements, running workshops, and translating business needs ...

attract and engage corporate businesses. Contribute to the optimisation of our commercial governance so that we continue to grow a commercially sustainable strategic customer base. Demonstrate strong stakeholder and relationship management skills. Responsible for the management and cleansing of your CRM tools (Salesforce). Stay fully informed of competitor … activity and impact on the channel. High levels of customer engagement – either face to face meetings, over the phone or emails – where you are to emulate G.Network’s core principles, USPs and brand. Qualifications Degree Qualified Experience within Business Sales. Experience is driving and navigating B2B deals where ...

global, technology-driven marketplace redefining the fine wine and spirits industry. Our proprietary platform integrates e-commerce, portfolio management, and logistics to enhance customer engagement, optimise liquidity, and streamline transactions. Operating across the U.S., UK, Europe, and Asia, we combine data-led insights, deep industry relationships … phase of Vinfolio’s (our U.S. entity) data migration. The position is centred on resolving legacy data issues, stabilising core data structures, and ensuring customer portfolios, inventory, and transactions are accurate, complete, and operationally reliable. The role is outcome-driven: establishing a data environment the business can trust ...

drive consistency across markets, they’re looking for a Lead D365 CE Functional Consultant to take ownership of process design, solution quality, and stakeholder engagement across the programme. The role You’ll be leading CE process design and delivery, working closely with business stakeholders and internal teams to shape … adoption across different regions. What we’re ideally looking for: Strong hands‐on experience with Dynamics 365 CE Experience across Field Service, Sales, and Customer Service Strong understanding of sales and customer engagement processes Comfortable working across the wider Microsoft ecosystem Proven stakeholder management and the confidence ...

Sovos products to existing clients while managing and growing business across an emerging global market. You'll develop and execute a well-rounded sales engagement strategy — from prospecting through to close — supporting global accounts with ARR over $1 million and consistently meeting and exceeding targets. More specifically, you will … accountability across multiple sales approaches Act with integrity and demonstrate ethical behaviour in all matters with internal and external stakeholders Take full ownership of customer satisfaction throughout the sales process What We Need From You 5+ years of corporate selling experience, including 5+ years selling to large Financial Services ...

first on-the-ground representative in the United Kingdom. This role is responsible for accelerating our EMEA expansion and scaling our regional customer and partner footprint. This is a senior-level, self-starting role reporting directly to US leadership. You will act as the regional subject matter expert, executing … Achieve regional performance targets in close coordination with US-based leadership, ensuring all activities align with global corporate objectives. Support the end-to-end customer journey in the region, providing local feedback to existing marketing, sales, RevOps and support teams to improve brand awareness and increase retention. Leverage Fama ...

Developer, Dynamics 365, Power Platform Strong hands-on experience with Microsoft Dynamics 365, Power Automate Flow, and Power Pages. Strong background in Dynamics 365 Customer Engagement. In depth experience building Custom Business Apps (Power Apps) Experience with SQL Server and Azure cloud environments. Practical experience with Power Automate … independently. Excellent stakeholder management experience Role and Responsibilities for the Microsoft Dynamics 365 Developer, Dynamics 365, Power Platform Design, customise, and maintain Dynamics 365 Customer Engagement solutions. Build and support workflow automation using Power Automate. Manage and enhance multiple Power Apps Portals, with additional portals planned. Build ...

showcasing preliminary insights and clearly communicating the value and benefits of Kallikor solutions. You’ll play a crucial role in defining our approach to customer engagement, leveraging your analytical and consulting expertise as you work with customers across various domains, including supply chain, logistics, and warehouse operations. … collaborate closely with internal product and engineering teams, aligning customer needs with the capabilities and strategic direction of our products. Your Opportunity Understand customer and user stakeholders, their relationships, pain points and needs Develop strong relationships with customers, delivering an excellent experience Conduct initial data analysis and discovery ...

most talented architects, consultants, and technical specialists in the industry. This is a highly visible role where you’ll engage directly with senior customer stakeholders, partners, and internal leadership teams to shape strategic technology outcomes. You’ll gain exposure to leading-edge technologies, complex enterprise environments, and some … Networking, Cloud, Datacentre, and Applications Produce and validate high-level architecture and solution design documentation Support pre-sales engagements, large-scale opportunities, and strategic customer programmes Engage with C-level executives and senior IT leadership teams, aligning solutions to broader business objectives Collaborate with vendors, partners, and internal SMEs ...

stakeholders in order to drive new business streams within existing clients. Effectively direct client scoping meetings with internal and external stakeholders to understand complex customer requirements and create opportunities. Prepare and lead large‐scale bids, proposals and presentations to meet customer requirements with relevant internal SME’s owning … interpret all relevant sales MI data to prioritise your opportunity pipeline and identify account growth opportunity utilising Microsoft Dynamics. Deliver the highest levels of customer service which lead to long‐term, commercial relationships at a senior and strategic level. Develop a strong knowledge of QA’s competitive offerings ...

have a solid background in cybersecurity sales, and a deep understanding of security solutions. They will have a proven track record of developing strong customer relationships and executing strategies that support rapid expansion and success. This role requires a strategic thinker who excels in collaboration with internal teams, engages … will report to the District Sales Manager. Your Impact Join the fastest growing team where experience meets cutting-edge solutions Build and cultivate strong customer relationships, driving business growth within the region Partner with the core sales team to align customer strategies and engagements with AIRS business objectives ...

Role We’re looking for a Data Architect/Data Engineer to design and power the data foundation behind large-scale, data-driven customer experiences. In this role, you’ll be responsible for building and optimizing the data architecture that fuels real-time segmentation, personalization, and analytics , with Adobe … governance, privacy, and compliance frameworks (GDPR) Ability to work cross‐functionally in fast‐paced, large‐scale environments Nice to have: Experience supporting personalization or customer engagement platforms Exposure to AI/ML-driven data use cases Background in high-scale consumer or digital platforms Legal Notice Blue Acorn ...