76 to 100 of 719 Customer Engagement Jobs in London

Customer Success Manager

Hiring Organisation
Albert Bow
Location
London Area, United Kingdom
Customer Success Manager | UK | RegTech/Enterprise SaaS | 12 Month FTC I'm partnering with a fast-growing SaaS business that is trusted by some of the world's largest financial institutions to help navigate complex regulatory and compliance challenges. Their platform is used by global banks, insurers … teams manage risk, compliance and governance more effectively. As they continue to support a growing enterprise client base, they're looking for an experienced Customer Success Manager to take ownership of a portfolio of strategic accounts and ensure customers maximise value from the platform. You'll become a trusted ...

eDV Data Scientist

Hiring Organisation
NSD
Location
City of London, London, United Kingdom
Employment Type
Permanent
Salary
£95,000
plus 15% clearance bonus Must be willing to be full-time on-site in Central London Skills required in machine learning, GenAI, NLP, Customer Engagement/Consultancy Who are we? We are recruiting Junior, Senior and Lead Data Scientists with AI specialism and enhanced DV Clearance … you. KEY SKILLS: Data Science/Data Scientist/AI Engineer/AI/Machine Learning/ML/NLP/GenAI/Stakeholder Engagement/Customer Engagement/AWS/Azure/Cloud/Docker/Kubernetes/CI/CD/Deep Learning ...

Data Scientist

Hiring Organisation
Searchability NS&D
Location
City of London, London, United Kingdom
plus 15% clearance bonus Must be willing to be full-time on-site in Central London Skills required in machine learning, GenAI, NLP, Customer Engagement/Consultancy Who are we? We are recruiting Junior, Senior and Lead Data Scientists with AI specialism and enhanced DV Clearance … you. KEY SKILLS: Data Science/Data Scientist/AI Engineer/AI/Machine Learning/ML/NLP/GenAI/Stakeholder Engagement/Customer Engagement/AWS/Azure/Cloud/Docker/Kubernetes/CI/CD/Deep Learning ...

Solutions Architect Public Sector, German Speaker, Greenfield

Hiring Organisation
AmazonWebServices
Location
London, United Kingdom
Salary
£ 70 K
sector customers, conducting discovery sessions, designing foundational architectures, and building trusted relationships that drive long-term cloud adoption.The Greenfield SA function focuses on proactive customer engagement: helping customers move beyond reactive technical needs toward strategic cloud adoption. You will partner closely with Account Executives across … Germany territories to develop engagement strategies and deliver outcomes.Key job responsibilities• Serve as the technical point of contact for new-to-cloud public sector customers in the UK, Germany and international organizations, guiding them from first workload to production.• Conduct technical discovery sessions in English and German to understand ...

Commercial Product Management Director

Location
Greater London, England, United Kingdom
decisions. Working in partnership with Product Managers who own the strategy, roadmap, and execution of individual product lines, this role brings a portfolio-wide customer, fraud-domain, and commercial lens to determine where Outseer can create the greatest customer and business value. The role does … market. The Commercial Product Management Director owns the strategic thread connecting product innovation to commercial success, ensuring capabilities entering the portfolio address clearly defined customer problems, have compelling and differentiated value propositions, are supported by validated use cases and evidence-based claims, and have the commercial assets required ...

Product Director - Innovation & AI

Location
Greater London, England, United Kingdom
strategy for the Universal Banking portfolio, working closely with Product Managers, banking clients, Sales, GSC, Partner teams and internal technology teams to generate customer and business value. The role is focused on turning emerging AI opportunities into clear product priorities, practical use cases, market‐ready propositions and measurable outcomes. … driving the AI innovation agenda across Universal Banking, including core banking, lending, payments, digital and analytics solutions. The role operates across product strategy, customer engagement, sales enablement, partnerships, and delivery execution. It requires an individual who can translate market demand, client challenges, and product roadmaps into a clear ...

Junior Product Manager (Five9)

Hiring Organisation
Miratech Group
Location
London, United Kingdom
Salary
£ 70 K
professionals, and our annual growth rate exceeds 25%.Job DescriptionThe Junior Product Manager plays a key role in shaping and enhancing a cloud-based customer engagement platform that supports large-scale service operations. Working cross-functionally with Technology, Operations, Workforce Management, Analytics, and external partners, this role drives … delivery of capabilities that optimize customer outreach strategies, improve agent effectiveness, enhance customer interactions, and increase operational efficiency.The successful candidate will translate business objectives into actionable product requirements, prioritize and manage the product backlog, coordinate feature implementation, and leverage data-driven insights to continuously improve platform capabilities ...

Lead Solutions Consultant

Hiring Organisation
Braze
Location
London, United Kingdom
Salary
£ 80 K
sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.This customer-facing role is an opportunity to bring your passion for storytelling and technical skillset to our elite, customer-facing Solutions Consulting team. Hone … your skills as a Pre-Sales Engineer, Solution Engineer, technical Solutions Consultant, Solution Architect, Customer Success Manager, or Software Engineer, along with a high level of curiosity about all things tech. You will expand your knowledge of B2C engagement marketing, mobile marketing automation, email, SMS, APIs, analytics, architecture ...

Senior Solutions Architect, Auth0

Hiring Organisation
Okta
Location
London, United Kingdom
Salary
£ 120 K
sales Architect to join our team of identity security experts. In this role, you will leverage your technical expertise and business acumen to drive customer success, helping organisations modernise and secure their identity ecosystems. As a trusted advisor, you will collaborate with enterprise customers, channel partners, and internal teams … business goals.This role requires a balance of strategic thinking, technical depth, and exceptional communication skills to translate complex identity challenges into solutions that address customer needs. You’ll play a pivotal role in accelerating sales cycles, enabling technical wins, and shaping the future of identity in your region.The OpportunityReporting ...

Product Director - Innovation & AI

Hiring Organisation
Finastra
Location
London, United Kingdom
Salary
£ 100 K
strategy for the Universal Banking portfolio, working closely with Product Managers, banking clients, Sales, GSC, Partner teams and internal technology teams to generate customer and business value. The role is focused on turning emerging AI opportunities into clear product priorities, practical use cases, market-ready propositions and measurable outcomes. … shaping and driving the AI innovation agenda across Universal Banking, including core banking, lending, payments, digital, and analytics solutions.The role operates across product strategy, customer engagement, sales enablement, partnerships, and delivery execution. It requires an individual who can translate market demand, client challenges, and product roadmaps into ...

Senior Solutions Architect, Auth0

Location
Greater London, England, United Kingdom
sales Architect to join our team of identity security experts. In this role, you will leverage your technical expertise and business acumen to drive customer success, helping organisations modernise and secure their identity ecosystems. As a trusted advisor, you will collaborate with enterprise customers, channel partners, and internal teams … goals. This role requires a balance of strategic thinking, technical depth, and exceptional communication skills to translate complex identity challenges into solutions that address customer needs. You’ll play a pivotal role in accelerating sales cycles, enabling technical wins, and shaping the future of identity in your region. ...

Director, Global SME Partner Management & Go-to-Market

Hiring Organisation
MasterCard
Location
London, United Kingdom
Salary
£ 60 K
Business Development, Account Management, Services and partner teams, the Director helps scale strategic partner solutions across issuer portfolios and supports measurable growth in SME customer activation, engagement and solution utilisation.The role does not own regional execution directly. It acts as a global execution partner and centre-of-excellence … market strategy into practical plans, playbooks and deployment frameworks for strategic SME partner solutions.• Develop repeatable GTM models that support issuer launch, activation, engagement and scale across priority regions.• Maintain global GTM assets, sales narratives, launch guidance and implementation toolkits for regional teams.• Track progress against ecosystem growth priorities ...

Microsoft Dynamics 365 CE Support Consultant

Hiring Organisation
Burton Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £40,000 per annum
Support Consultant Remote – UK | Full Time | Permanent An established and growing Microsoft Solutions Partner is looking for an experienced Microsoft Dynamics 365 Customer Engagement (CE) Support Consultant to join its Customer Services team. This is a fully remote opportunity supporting a growing international customer base across … technical teams, as well as third-party software providers, ensuring issues are investigated thoroughly and resolved within agreed SLAs. Key Responsibilities Respond to customer support queries via telephone, email and online support systems Investigate Dynamics 365 CE and Power Platform issues Manage support cases from initial enquiry through ...

Power Platform Solution Architect ...

Location
Greater London, England, United Kingdom
This role is ideal for someone who thrives at the intersection of business transformation, solution architecture, and hands‐on design, bringing together Dynamics 365 Customer Engagement, Power Platform, and enterprise integration capabilities to deliver scalable business solutions. This is not a standalone Power Platform position. You will play … pivotal role in designing and shaping complex solutions across the wider Microsoft ecosystem, helping organisations modernise legacy platforms, consolidate systems, and create seamless customer and operational experiences. Working closely with senior stakeholders, technical teams, and business leaders, you will own solution design from concept through to delivery, ensuring business ...

Sr. Account Director

Location
Greater London, England, United Kingdom
through partner-led routes to market. Crucially, the ideal candidate will arrive with a demonstrable network across the relevant partner ecosystem, enabling immediate engagement with key MSPs, platform partners and enterprise stakeholders. This individual will be comfortable operating in complex partner environments, opening strategic conversations and building momentum from … someone who enjoys working across ecosystems, building trusted relationships and shaping opportunities alongside partners, while maintaining the enterprise credibility required to influence large customer engagements. What You’ll Do: Acquire and develop strategic relationships across the MSP and CCaaS partner ecosystem, strengthening the company's position within the contact ...

Senior IT Engineer

Hiring Organisation
Iterable
Location
London, United Kingdom
Salary
£ 80 K
Iterable is the AI customer engagement platform, built for enterprise scale, loved by teams, and trusted by global brands like Redfin, SeatGeek, Priceline, Calm, and Box. Our platform empowers organizations to activate customer data from any source, design seamless cross-channel experiences, and optimize engagement with … platform, all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.Our success is powered by extraordinary people who bring our core values to life every day: Be an Owner ...

Data Scientist, AI Ongoing Delivery

Hiring Organisation
Braze
Location
London, United Kingdom
Salary
£ 70 K
scoping solutions that optimize for real business value, accounting for the complexity of modern marketing journeys, and proactively identifying risks to set each engagement up for successBuild and own the full ML pipeline — taking customers' raw data through transformation, model training, and activation, so that model decisions are delivered … personalize experiences for millions of end usersDrive customer success by providing ongoing technical guidance that ensures data science performance, successful adoption and measurable outcomesExtend product capabilities by developing features and tools that support the broader AI deployment team and scale what's possible across engagementsPartner with the Braze Product ...

Forward-Deployed Data Scientist II

Location
Greater London, England, United Kingdom
scoping solutions that optimize for real business value, accounting for the complexity of modern marketing journeys, and proactively identifying risks to set each engagement up for success Build and own the full ML pipeline— taking customers' raw data through transformation, model training, and activation, so that model decisions … delivered to personalize experiences for millions of end users Drive customer success by providing ongoing technical guidance that ensures data science performance, successful adoption and measurable outcomes Extend product capabilities by developing features and tools that support the broader AI deployment team and scale what's possible across engagements ...

Fintech Card Payments Manager

Location
Greater London, England, United Kingdom
business teams to deliver successful outcomes. Manage project plans, risks, budgets, dependencies, and implementation activities. Support the introduction of new payment methods, technologies, and customer experiences. Translate business requirements into detailed technical and functional specifications. Work closely with business, technology, security, and supplier teams to define solution architectures. Evaluate … recommend technology solutions that align with business strategy. Ensure solutions meet operational, security, compliance, and scalability requirements. Own and manage two customer-facing mobile applications from a payment and technology perspective. Manage technical requirements and integrations for two loyalty platforms. Ensure seamless interaction between payment, loyalty, and customer ...

Community Manager - FX/CFDs

Hiring Organisation
ThinkMarkets
Location
London, United Kingdom
Salary
£ 50 K
build, engage, and grow our global trading communities across social media, messaging platforms, forums, and online channels. Working closely with Marketing, CRM, Product, Customer Support, and Regional teams, you will foster meaningful relationships with traders, creators, affiliates, and brand advocates while strengthening brand reputation, gathering community insights, and driving … customer engagement, loyalty, and advocacy. Key Responsibilities: Community Strategy & Growth Develop and execute a global community engagement strategy. Build and grow trading communities across social media, forums, and messaging platforms. Drive engagement through campaigns, discussions, and community initiatives. Build relationships with influencers, affiliates, and community ambassadors. ...

Senior Account Executive, Scale

Hiring Organisation
Braze
Location
London, United Kingdom
Salary
£ 80 K
Employee Resource Groups that provide supportive communities within BrazeCollaborative, transparent, and fun culture recognized as a Great Place to WorkABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging. Braze helps brands deliver great customer experiences that drive value both for consumers … foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze ...

Payments Systems Manager

Location
Greater London, England, United Kingdom
business teams to deliver successful outcomes. Manage project plans, risks, budgets, dependencies, and implementation activities. Support the introduction of new payment methods, technologies, and customer experiences. Requirements Definition and Solution Design Translate business requirements into detailed technical and functional specifications. Work closely with business, technology, security, and supplier teams … solutions that align with business strategy. Ensure solutions meet operational, security, compliance, and scalability requirements. Mobile and Loyalty Platform Management Own and manage two customer-facing mobile applications from a payment and technology perspective. Manage technical requirements and integrations for two loyalty platforms. Ensure seamless interaction between payment, loyalty ...

Senior Account Executive, EMEA Commercial

Hiring Organisation
HackerOne
Location
London, United Kingdom
Salary
£ 70 K
class AI-powered platform, trusted by the world’s top organizations.HackerOne ValuesHackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. … challenges through a consultative, outcome-focused approach.In this role, you’ll operate with a high degree of autonomy while collaborating closely with Sales Engineering, Customer Success, Marketing, Product, and Channel Partners to drive predictable revenue growth, expand customer adoption, and deliver long-term customer value.At HackerOne ...

Senior Sales Director, Enterprise

Hiring Organisation
Braze
Location
London, United Kingdom
Salary
£ 80 K
experience managing a regional team of enterprise sales executives (experience managing an outbound prospecting team preferred)Able to work cross-functionally with Marketing, Customer Success, and Sales OperationsOutstanding verbal, written and stand-up presentation skillsA proven connector in your daily life through social media and other mediumsUp-to-date … Employee Resource Groups that provide supportive communities within BrazeCollaborative, transparent, and fun culture recognized as a Great Place to WorkABOUT BRAZEBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging. Braze helps brands deliver great customer experiences that drive value both for consumers ...

Payments Systems Manager

Hiring Organisation
Taylor James Resourcing
Location
London, United Kingdom
Salary
£ 80 K
business teams to deliver successful outcomes.• Manage project plans, risks, budgets, dependencies, and implementation activities.• Support the introduction of new payment methods, technologies, and customer experiences.Requirements Definition and Solution Design• Translate business requirements into detailed technical and functional specifications.• Work closely with business, technology, security, and supplier teams … technology solutions that align with business strategy.• Ensure solutions meet operational, security, compliance, and scalability requirements.Mobile and Loyalty Platform Management• Own and manage two customer-facing mobile applications from a payment and technology perspective.• Manage technical requirements and integrations for two loyalty platforms.• Ensure seamless interaction between payment, loyalty ...