76 to 100 of 601 Customer Engagement Jobs in London

Knowledge Management, Innovation, Operations and Technology teams. You will use workflow adoption and usage data to identify barriers and expansion opportunities, demonstrate measurable customer value, and take ownership of progressing customers from initial engagement and activation through to sustained workflow usage across teams and tax disciplines. … partner with Customer Success, Account Management, Tolley Product Development and Tax technical content teams to turn customer needs into working solutions. You’ll also play an important role in helping us learn from the field: identifying repeatable patterns, surfacing product opportunities and shaping how AI-enabled tax workflows ...

business teams to deliver successful outcomes. Manage project plans, risks, budgets, dependencies, and implementation activities. Support the introduction of new payment methods, technologies, and customer experiences. Translate business requirements into detailed technical and functional specifications. Work closely with business, technology, security, and supplier teams to define solution architectures. Evaluate … recommend technology solutions that align with business strategy. Ensure solutions meet operational, security, compliance, and scalability requirements. Own and manage two customer-facing mobile applications from a payment and technology perspective. Manage technical requirements and integrations for two loyalty platforms. Ensure seamless interaction between payment, loyalty, and customer ...

decision making Experience building and managing relationships with stakeholders at all levels, including end users, business leaders and senior executives Proven ability to identify customer needs, translate business requirements and communicate solution value effectively Strong consulting, discovery and problem-solving skills with the ability to align solutions to customer … with the confidence to lead client engagements independently Ability to collaborate across sales, product, research, client support and advisory teams to deliver a seamless customer experience Strong organizational skills with the ability to manage multiple customer engagements and priorities simultaneously Demonstrated proficiency in artificial intelligence concepts, with hands ...

decision making Experience building and managing relationships with stakeholders at all levels, including end users, business leaders and senior executives Proven ability to identify customer needs, translate business requirements and communicate solution value effectively Strong consulting, discovery and problem-solving skills with the ability to align solutions to customer … with the confidence to lead client engagements independently Ability to collaborate across sales, product, research, client support and advisory teams to deliver a seamless customer experience Strong organizational skills with the ability to manage multiple customer engagements and priorities simultaneously Demonstrated proficiency in artificial intelligence concepts, with hands ...

Knowledge Management, Innovation, Operations and Technology teams. You will use workflow adoption and usage data to identify barriers and expansion opportunities, demonstrate measurable customer value, and take ownership of progressing customers from initial engagement and activation through to sustained workflow usage across teams and tax disciplines. … partner with Customer Success, Account Management, Tolley Product Development and Tax technical content teams to turn customer needs into working solutions. You’ll also play an important role in helping us learn from the field: identifying repeatable patterns, surfacing product opportunities and shaping how AI‐enabled tax workflows ...

global. The role Are you motivated to apply your AWS expertise to shape opportunities and design cloud, data, and AI solutions that drive customer transformation? Do you enjoy collaborating with sales and customers across the full lifecycle, using your technical and commercial insight to deliver solutions aligned with business … team, working across the UK, Ireland, and Benelux to identify, shape, and close strategic opportunities in collaboration with sales, delivery, and partners. In this customer‐facing role, you will support the full sales lifecycle—from discovery to solution design and proposal development—driving cloud transformation and AI‐led innovation ...

building a fast-growing program with worldwide scale? As a Business Development Manager for Digital Innovation, you will have an exciting opportunity to lead customer engagements and shape and deliver the Digital Innovation program, working with other EMEA BDMs, the EMEA leadership team, and AWSI program leadership. Your primary … leading innovation engagements utilizing Amazon mechanisms and driving resultant prototypes and scaled solutions. In addition, you will build and participate in mechanisms for tracking engagement impact for customers and for AWS and use your experience to help improve our engagement model. You must be comfortable working ...

Your Role We’re looking for a Senior Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. As a Sr. CSM, you’ll work closely with sales, implementation, engineering and product while also working with a variety … customer stakeholders. You will advise customers on how to transform the way they manage B2B purchasing across their business, creating immediate value and efficiency for employees through product adoption and enablement. This role is ideal for you if you enjoy being a product expert, creative problem solving, and want ...

seeking an experienced Senior Dynamics 365 Customer Engagement (CE) Developer with strong Microsoft cloud experience and the capability to provide technical leadership across complex enterprise delivery programmes. This role is ideal for a highly capable individual who combines deep hands-on Dynamics 365 CE development expertise with ...

process maps, user stories, use cases, business rules and acceptance criteria. Supporting Microsoft Dynamics 365 requirements across areas such as CRM, Customer Engagement, Membership, Student Management, Business Central and/or Finance & Operations. Working with IT teams, developers, architects and suppliers on system configuration and enhancements. Supporting integrations … have: 5+ years' experience as a Technical Business Analyst or Business Systems Analyst. Strong experience working with Microsoft Dynamics 365. Experience across Dynamics CRM, Customer Engagement, Business Central, Finance & Operations or related modules. Experience working with LMS platforms such as Moodle, Canvas, Blackboard, Brightspace or TalentLMS. Strong business ...

process maps, user stories, use cases, business rules and acceptance criteria. Supporting Microsoft Dynamics 365 requirements across areas such as CRM, Customer Engagement, Membership, Student Management, Business Central and/or Finance & Operations. Working with IT teams, developers, architects and suppliers on system configuration and enhancements. Supporting integrations … have: 5+ years' experience as a Technical Business Analyst or Business Systems Analyst. Strong experience working with Microsoft Dynamics 365. Experience across Dynamics CRM, Customer Engagement, Business Central, Finance & Operations or related modules. Experience working with LMS platforms such as Moodle, Canvas, Blackboard, Brightspace or TalentLMS. Strong business ...

Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe. A unique opportunity to join Luminance’s growing global Customer Success team presents the opportunity to work with businesses spanning the top international law firms to household names in every sector spanning 60 countries including … maintaining excellence in every interaction, with a strong drive for results. Duties will include a broad range of tasks including establishing and maintaining positive customer relationships; devising, implementing and project managing onboarding and rollout programs for customers spanning small/mid-size companies through to enterprises with thousands ...

future of banking through technology, data, and innovation. As a digital first bank, we use data science to help us make smarter decisions, improve customer outcomes, and build products that customers trust and love. The rapid pace of change within fintech creates exciting opportunities to apply advanced analytics, machine … Risk, Operations, Compliance, and Engineering. This role is responsible for building, evaluating, and deploying data science solutions that support strategic decision making and improve customer experiences. You will work on high impact initiatives across areas such as credit risk, fraud prevention, customer engagement, and operational efficiency, helping ...

millions of people who use our payments, software, and tax‐free solutions every minute of every day. Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with … business growth. What You'll Do Plan and execute integrated marketing programmes across email, paid media, webinars, events and partner channels to drive pipeline, customer engagement and cross‐sell opportunities. Develop targeted campaigns for priority accounts, customer segments and growth opportunities. Build and support customer marketing ...

British Airways the sky is never the limit. The role: Head of Innovation and Agentic Experience As technology continues to advance, so do customer expectations. Passengers want travel experiences that are simpler, more intuitive and more personalised. From searching for a flight, to managing their journey, customers expect … experiences and emerging digital channels are creating new opportunities to meet those expectations. At British Airways, we're investing in the future of digital customer experience, and we're looking for a leader who can turn new ideas into products and services that customers genuinely value. As Head ...

bring to the table, let us introduce ourselves real quick. About us Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. Our story began with six desks … Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices . With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels , including WhatsApp, SMS, Email ...

globally. ROLE DESCRIPTION As a Senior Project Engineer , you will play a critical role in the successful design, deployment, commissioning, and operational handover of customer solutions using our GridMetrix platform . This is a hands‐on individual contributor role with responsibility for delivering high‐quality technical outcomes across complex … customer projects from initial scope definition through to live operation. You will combine strong technical expertise with customer engagement and delivery ownership, working closely with Product, Service Operations, Commercial, and Delivery teams to ensure successful customer deployments and reliable operational performance. In addition to leading ...

platform within a dynamic, technology-focused environment. The organisation is investing in cutting-edge Microsoft technology solutions, with a focus on delivering enterprise-scale customer engagement and digital transformation projects. The position offers hybrid working options in London or Greater Manchester. Role Overview The D365 Platform Lead … scalable, secure, and highly available CRM platform that supports the organisation’s objectives. Key Skills & Experience Demonstrate experience delivering and supporting Microsoft Dynamics 365 Customer Engagement and Power Platform solutions. Possess in-depth knowledge of Dynamics 365 architecture, including Dataverse, solution management, security models, and integration techniques. Proven ...

encourage all Aurors to be curious about how AI can elevate their work, regardless of role or function. The Role Our Senior Customer Success Managers are experienced and strategic individual contributors who play a pivotal role in elevating customer impact and uplifting the broader Customer Success function … Auror. You’ll partner with external senior and executive stakeholders, ensuring the customer is seeing the value and achieving real crime reduction outcomes from using the Auror platform. In this role, you’ll design and deliver engagement strategies for our high-impact accounts, leading customers through organisational change ...

Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing … Public Sector, leading on our most strategic accounts. This is a senior individual contributor role at the intersection of business consulting, technical credibility, and customer strategy - working with the UK's most significant Government organisations. The Public Sector differs from other industries, yet can benefit as much or even ...

This is a rare opportunity to shape the technology strategy behind a large-scale ecommerce and cross-channel business, leading the architecture direction for customer-facing platforms and digital experiences that serve millions of customers. If you're an experienced Enterprise, Domain or Lead Architect with a strong eCommerce … background and a passion for customer experience, digital transformation and architecture leadership, this is an opportunity to make a genuine strategic impact. The Opportunity As Group Architect (eCommerce) , you'll own the architecture vision, roadmap and technology direction across the customer and cross-channel portfolio. Working closely with ...

Public Sector, leading on our most strategic accounts. This is a senior individual contributor role at the intersection of business consulting, technical credibility, and customer strategy - working with the UK's most significant Government organisations. The Public Sector differs from other industries, yet can benefit as much or even … same conversation. This isn't a role for someone who presents slides and moves on. It's for someone who digs into the customer's world, earns the right to be in the room at senior levels, and turns complex problems into compelling, credible solutions. Modern citizen experiences rely ...

Principal Customer Success Manager, Strategic Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have … legal entity. This role is required to be performed from the UK. Atlassian is looking for a Principal Customer Success Manager in the Strategic Segment Atlassian Customer Success Managers (CSMs) help customers realize the value in their Atlassian investment. They engage customers to unlock early and sustained outcomes ...

ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world … London offices, this is a highly cross-functional role that requires strong local initiative, seamless collaboration across matrixed regional teams, and direct executive customer engagement to deliver expert guidance and drive measurable business results across UK/Ireland and broader European markets. At Informatica, a Salesforce Company ...

market insight, account intelligence, creativity and data to determine where marketing can have the greatest commercial impact. Working closely with Sales, Account Executives, BDRs, Customer Success, Alliances and Marketing, you’ll translate business and territory priorities into integrated programmes that create meaningful customer engagement and measurable revenue … have the opportunity to shape how Qlik engages some of the UK’s most important enterprise organisations and influence the full journey from account engagement through to pipeline and expansion. You’ll have the opportunity to: Own and execute Qlik’s UK field marketing strategy, aligned to revenue, pipeline ...