126 to 150 of 617 Customer Engagement Jobs in London

Tealium is the trusted leader in real-time Customer Data Platforms (CDP), helping organizations unify their customer data to deliver more personalized, privacy-conscious experiences. As the demand for connected, intelligent customer engagement grows, Tealium’s leadership in CDP is translating directly into leadership in enabling … machine learning, fueling smarter personalization, predictive insights, and business outcomes at scale. More than 800 leading global brands trust Tealium to power their customer data strategies and deliver real-time, personalized experiences at scale. Team Tealium has team members present in nearly 20 countries worldwide, serving customers across more ...

About the Job: We're looking for a strategic, customer-focused sales professional to help expand our Mid-Market Account Executive team at LaunchDarkly. In this role, you'll own the sales cycle - partnering with sales leadership, solutions engineers, and cross-functional teams to guide mid-market organizations through … relationships with mid-market accounts, serving as their primary point of contact. Territory & Account Planning: Develop and execute strategic plans to maximize growth and customer engagement within your territory. Customer Success & Adoption: Drive successful adoption of LaunchDarkly by leveraging account management best practices and collaborating with ...

future of AI, cloud and digital innovation across Europe. About the Role We are looking for a Senior Solutions Architect to play a critical customer-facing role within the commercial organisation , partnering closely with the Sales teams to design, develop, and present tailored infrastructure solutions that meet customer business and technical requirements. Working at the intersection of technology, operations, and sales, the post-holder translates customer needs into commercially viable solutions across the company's portfolio of data centre , colocation, connectivity, cloud, edge, AI, and managed infrastructure services. The successful candidate will engage directly with customers ...

implement innovative solutions. You’ll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You’ll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer … technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers ...

needs and priorities for their designated Customers and effectively communicating that internally Delivery of a high-quality service and high levels of customer satisfaction with our provision – avoiding or minimise complaints about service delivery Responsibilities: Take ownership and act as a Customer liaison between designated Customers and support … necessary Retain ownership of recovery-related responsibilities for designated accounts, while taking increased ownership of account management activities, ensuring continuity of service, effective customer engagement and alignment between operational delivery and wider account objectives. Lead service recovery and Return-to-Green activities where required, while maintaining oversight ...

expanding rapidly and we are seeking an enthusiastic, driven, and customer-focused Account Manager to join our growing team. The Account Manager will be responsible for building strong client relationships, driving retention and revenue growth, and helping customers maximize the value of their investment in MRI's software solutions. … based in our London, UK Office. Responsibilities Professionally represent MRI and build mutually beneficial relationships with decision makers to ensure high levels of customer satisfaction, customer retention and Sales development Recommend appropriate solutions and negotiate acceptable terms with the Client Achieve or exceed all quarterly and annual fiscal ...

delivering Kyriba's Gold, APEX, Premium and Platinum support experience to strategic customers in the UK and wider EMEA region. The role combines executive customer relationship management, service delivery governance, support escalation leadership, renewal readiness, risk mitigation and identification of customer growth opportunities. Based in Staines office (hybrid … role provides the local presence required for customers' engagement and on-site visits. What You’ll Do Manage relationships for large, complex and strategic UK and EMEA customers acting as a trusted senior point of contact. Own the end-to-end delivery of Gold, APEX, Premium and Platinum support ...

TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. About TTEC Digital About TTEC Digital TTEC Digital is a leading global … customer experience (CX) technology and services partner, helping organizations modernize customer engagement through cloud contact center, AI, automation, and digital transformation solutions. We partner with industry-leading technology providers including NICE, Genesys, Microsoft, Cisco, Google, Five9, and Zoom to deliver innovative Contact Center as a Service (CCaaS ...

jointly responsible for a shared patch of five hyperscale customers. Your primary objective will be to maintain and build on existing relationships across that customer base to drive opportunity discovery, new business growth and protection of the embedded base. The role carries joint ownership of the full sales cycle … deliberately collaborative model. You and your counterpart carry a shared annual sales and churn quota across the patch, share full visibility of all customer communications, and co‐own account strategy. All sales and churn bookings across the patch are retired against the joint target. Responsibilities Account Management: Build ...

Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know … mobilisation through to successful implementation, ensuring delivery to agreed scope, schedule, budget and quality. Working alongside senior programme leadership, solution architects, delivery managers and customer executives, this role will provide strong delivery leadership across complex multi-disciplinary teams. This is a senior client-facing role requiring exceptional leadership, governance ...

coordinating technical validation, and ensuring every deal is accurately documented and seamlessly handed over for implementation. This role is ideal for someone who enjoys customer engagement, coordinating multiple stakeholders and translating technical solutions into clear business value. While you’ll develop a strong understanding of our AI platform … sales cycle. Lead discovery sessions and workshops to understand customers' operational challenges, technical environments and commercial objectives, translating these into well-qualified opportunities. Scope customer environments, validate technical requirements and produce proposals, statements of work and commercial documentation that clearly define customer requirements and implementation scope. Own customer ...

will use our standardized messaging hierarchy to ensure strategic alignment between messaging, audience needs, and business objectives while maintaining consistency in brand voice and customer experience. While the Content Strategist does not own creation of the messaging within the content, they do drive the strategic vision that informs content … best to deliver consistent, personalized, content experiences that educate, engage, and empower customers to make informed decisions. With a focus on audience engagement and driving consistent storytelling and messaging, the Content Strategist's key responsibilities include conducting audience and content audits, creating content strategies and lifecycle calendars, overseeing content ...

where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job summary At CDW, we deliver customer outcomes through deep technical expertise, trusted relationships, and a strong services-led approach. The Senior Network Architect operates as a senior presale overlay within … Secure Networks practice, responsible for shaping, designing, and leading complex network and security solutions aligned to customer business outcomes. This role translates business requirements into high-level architectures, drives solution strategy across multi-vendor environments, and leads engagements from early discovery through to proposal and handover to delivery. ...

pivotal role in combining technical expertise with strong sales acumen to identify, qualify, and close new business opportunities across a defined portfolio of customer and partner accounts. Your day-to-day responsibilities will involve close collaboration with customers, partners, and Account Managers to deliver business value, conduct demos … success of bids and tenders. You will provide end-to-end technical and business value guidance before and during the sales cycle ensuring customer requirements are met with tailored, innovative solutions. Acting as a trusted technical advisor, you will be a key point of contact for clients, offering strategic ...

expertise, driving account growth from lead generation through negotiation and close. This role is responsible for developing strong relationships with key decision‐makers, understanding customer challenges, and delivering tailored software solutions that address business needs. The specialist stays informed about industry trends and competitive landscapes, communicates the value proposition … analyze sales data to identify trends, opportunities, and areas for improvement. Guide, build, and manage cross‐cultural, cross‐tower, cross‐business teams for effective customer support. Build and manage strong customer relationships at the executive level. Stay informed about industry trends, competitive landscape, and emerging technologies; provide insights ...

work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit … next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value. Overview Our clients are navigating a period of extraordinary change. Customer expectations ...

within 12 months to ensure you are not duplicating efforts.Job CategorySoftware EngineeringJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world … future of AI, and you are the future of Salesforce.The ExperienceThe Value Activation Consultant/Senior Consultant sits at the intersection of customer engagement and platform innovation, based in London. This role owns the roadmap and feature lifecycle for scalable Agentforce process \"Blueprints,\" partnering with customer-facing ...

Will Do The Senior Systems Engineer is responsible for driving the technical strategy and execution across the sales cycle to support revenue growth, customer success, and solution adoption. This role requires a highly skilled technical expert with a strong background in cybersecurity or enterprise technology, and a passion … solving complex problems. The ideal candidate will combine deep technical knowledge, consultative engagement skills, and a collaborative mindset to position Forescout as the trusted partner in securing digital environments. By aligning customer needs with Forescout’s capabilities, the Pre Sales Systems Engineer plays a critical role in enabling ...

identify the organisations and use cases where Skyral's modelling, simulation, AI and digital twin capabilities can create significant value, taking opportunities from initial engagement through to commercial agreement and expansion. This is a senior, hands-on role for someone who is comfortable creating a market as well … selling into one. You will need to understand complex customer problems, engage credibly with senior decision makers and work with our product and technical teams to turn Skyral's technology into compelling commercial propositions. The role spans the breadth of Skyral's enterprise market. We are particularly interested ...

want to help leading Consumer businesses use Generative AI and agentic technologies to protect margins, strengthen brands and build deeper customer relationships across complex omni-channel journeys? Consumer organisations are facing sustained margin pressure, rapidly shifting customer expectations, loyalty challenges and increasingly complex routes to market across stores … digital channels, marketplaces, contact centres and partner ecosystems. You will help clients identify where GenAI and agentic solutions can create measurable value, from customer insight and personalisation through to commercial operations, supply chain, service, marketing and enterprise productivity. Your expertise will help Consumer clients use AI responsibly and pragmatically ...

renewals and expansion. In this position, you will play a crucial role in supporting joint sales initiatives with Fonoa and our partners, focusing on customer onboarding, implementation project management, and the continuous adoption of Fonoa’s indirect tax solutions. An essential aspect of your role will be to offer … indirect tax processes to drive efficiency and value for their business. This is a newly established function within Fonoa. As one of the inaugural Customer Success Managers, you will have the unique opportunity to shape and build the customer success strategy from the ground up. What you will ...

ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world … right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce is hiring Deployment Strategists — Strategic Builders who are customer-facing advisors, who define AI strategy, shape agentic solutions, and drive measurable adoption for enterprise customers. You'll work as part of a delivery ...

duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work … future of AI, and you are the future of Salesforce. The Experience The Value Activation Consultant/Senior Consultant sits at the intersection of customer engagement and platform innovation, based in London. This role owns the roadmap and feature lifecycle for scalable Agentforce process "Blueprints," partnering with customer ...

Account Executive Influences and drives strategic decisions within Splunk customer’s buying centre by leveraging SaaS and cloud expertise with cybersecurity and observability competitor and market insights. Serves as the Account Orchestrator, aligning and integrating Splunk products, services, and solutions with customers’ strategic goals and needs, driving incremental revenue … creates account plans. Closely monitors cybersecurity and observability trends, market dynamics, and competitive landscapes. Specialization and Focus - Specialist in Splunk solutions, services, and products Customer Engagement and Accountability - Primary influencer. Oversees overall customer strategy, value, and relationship. Develops deep understanding of customer business risk and opportunities ...

operations to support business change and transformation initiatives. Understand operational processes including sales, ordering, stock management, replenishment, promotions, pricing, product management, supplier management and customer engagement. Analyse the impact of proposed changes across pubs, stores, branches, central functions and operational teams. Identify operational inefficiencies, manual processes, duplication and opportunities … needs into clear data requirements, definitions, business rules, KPIs and acceptance criteria. Identify opportunities to improve data quality, accessibility, consistency, governance and usability. CRM, Customer & Data Define business requirements for CRM and customer-facing capabilities. Analyse customer journeys, customer data and interactions across digital and physical ...