301 to 325 of 718 Customer Engagement Jobs in London

within Agile frameworks. Key responsibilities of the role: Contribute to product strategy for the Equities business, initially focusing on fund level allocation processes, including customer engagement, solution design, roadmap planning in collaboration with other senior stakeholders and the Business Leads, the candidate will help drive the commercial success … Product through customer adoption and pricing Drives and maintains product strategy and design for fund level allocation service for equity derivative allocations as part of wider Equity TradeAgent strategy Contributes to the vision and devising business plans for budgetary approval and product roadmaps with business leads Contributes to project ...

shape the future CRM strategy rather than simply executing a lift-and-shift migration. The Company They are a digital agency delivering CRM and customer engagement projects for leading consumer-focused brands. They are supporting a retail client through a significant CRM platform migration and are looking … contractor who can provide both hands-on delivery and strategic guidance. This is a project-focused engagement where your expertise will directly influence the success of the migration. The Role and Deliverables Lead the migration of CRM campaigns and customer journeys from Bloomreach to Klaviyo. Assess existing ...

performance optimization.Define best practices, governance frameworks, and training programs to enhance marketing tech & AI adoption across teams.Help Farfetch in driving towards a single customer view across all touchpoints and parts of the journey Work with marketing & product teams to optimise our product feeds with rich & accurate data for paid … organic channelsWHO YOU ARE Deep expertise in marketing technology platforms (e.g., CDPs, customer analytics tools, server-side tagging, customer engagement and automation platforms).Ideally worked in an e-commerce environment with an understanding of online consumer behavior.Strong technical background with experience in REST APIs, data architecture ...

optimization. Define best practices, governance frameworks, and training programs to enhance marketing tech & AI adoption across teams. Help Farfetch in driving towards a single customer view across all touchpoints and parts of the journey Work with marketing & product teams to optimise our product feeds with rich & accurate data … paid & organic channels WHO YOU ARE Deep expertise in marketing technology platforms (e.g., CDPs, customer analytics tools, server-side tagging, customer engagement and automation platforms). Ideally worked in an e-commerce environment with an understanding of online consumer behavior. Strong technical background with experience in REST ...

part of a team providing complex measurement implementation for Google's top enterprise advertising clients. You will be the bridge between "what a customer wants" and "what gTech Ads has to offer" within the Measurement area, whether via the standing Menu of Service or our gTech Ads engineering capabilities. … will require a deep understanding of the gTech Ads Menu of Service, strong customer engagement skills, and the ability to translate customer needs into scalable product strategies and high quality technical-product specifications that address complex business issues. You will bridge the gap between media consultancy ...

part of a team providing complex measurement implementation for Google's top enterprise advertising clients. You will be the bridge between "what a customer wants" and "what gTech Ads has to offer" within the Measurement area, whether via the standing Menu of Service or our gTech Ads engineering capabilities. … will require a deep understanding of the gTech Ads Menu of Service, strong customer engagement skills, and the ability to translate customer needs into scalable product strategies and high quality technical-product specifications that address complex business issues. You will bridge the gap between media consultancy ...

underlying infrastructure. Why we need this role As a Global Enterprise Account Executive, you will be responsible for driving growth and strategic customer engagement across a portfolio of 6-8 large multinational enterprise customers. Operating as the executive owner of these relationships, you will develop and execute global … strategies that align Colt's solutions with customers' international business priorities. This is a growth-focused role with responsibility for achieving revenue targets through customer retention, cross-sell and upsell opportunities across Colt's full portfolio. Success requires building trusted relationships with senior stakeholders, identifying new opportunities across global ...

underlying infrastructure. Why we need this role As a Global Enterprise Account Executive, you will be responsible for driving growth and strategic customer engagement across a portfolio of 6-8 large multinational enterprise customers. Operating as the executive owner of these relationships, you will develop and execute global … strategies that align Colt's solutions with customers' international business priorities. This is a growth-focused role with responsibility for achieving revenue targets through customer retention, cross-sell and upsell opportunities across Colt's full portfolio. Success requires building trusted relationships with senior stakeholders, identifying new opportunities across global ...

product vision and multi‐year strategy for the 3P Embed SDK across sports and commercial verticals, defining how partner‐generated content, fan engagement tools, and embedded creative workflows evolve over time. Define and drive the product roadmap for your partner portfolio in alignment with company goals, partner commercial commitments … data, commercial value, and platform leverage, adapting quickly as partner needs and market signals evolve. Conduct market and competitive analysis across sports tech, fan engagement, and embedded creative tooling to inform positioning and identify new partner and category opportunities. Apply GenAI capabilities where they meaningfully improve fan/customer ...

RESPONSIBILITIES Develop effective working relationship with internal customers to understand new system features Translate those requirements into user stories for sprints Act as the customer representative within the development team Oversee testing on behalf of the customer working with the junior tester Provide regular progress updates … customer Provide helpdesk support as and when required This role has direct customer engagement, so the candidate needs to have a positive, customer-friendly nature and the ability to deal face to face with customers. KNOWLEDGE AND EXPERIENCE Essential Excellent communication skills Experience with automated testing ...

opportunity to lead a large-scale CRM platform migration for a well-established e-commerce business. You'll play a key role in shaping customer communications, data strategy, and lifecycle marketing capabilities as the organisation transitions to a new CRM ecosystem. The Company They are a growing digital business … with a strong e-commerce presence and a focus on customer engagement and retention. As part of a wider CRM transformation programme, they are investing in modern marketing technology and customer lifecycle capabilities. The project involves close collaboration across CRM, data, and technology functions to deliver ...

BA.com and the British Airways app. From booking a flight to managing a trip, our digital platforms are a key part of every customer's journey.Curious about why customers behave the way they do? Love turning data into ideas that make a real difference? This could be the role … Working with Product, Digital and Commercial teams, you'll use customer, digital and commercial data to uncover opportunities, solve problems and influence decisions. Whether it's understanding customer behaviour, improving a digital journey or testing a new idea, your insights will help create better experiences for our customers ...

About MoEngage MoEngage is an insights‐led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360‐degree view of their customers. MoEngage Analytics arms marketers … product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform, the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights ...

including client, trade, market, position, risk and reference data.• Identify use cases where governed data, analytics and automation can improve pricing, risk transparency, client engagement, revenue generation or cost reduction.• Champion data-driven decision-making and self-service analytics across the group, ensuring products are usable, trusted and aligned … experimentation.• Proven ability to translate abstract business problems into clear product requirements, technical options and delivery plans.• Excellent communication, influencing and client/stakeholder engagement skills, with the ability to operate from executive-level strategy through to delivery detail.• Genuine passion for data-driven innovation, practical problem-solving ...

team through coaching, mentoring and technical guidance.Additional OpportunitiesBusiness DevelopmentYou will have the opportunity to:Lead or contribute to proposals, bids, RFP responses and customer presentations.Help develop new service offerings and innovative solutions.Participate in customer engagement and business development activities.Internal InitiativesYou may also contribute to:Internal campaigns, thought ...

build, and scale modern digital commerce ecosystems — embedding Generative AI and Agentic AI into commerce to enable real-time personalisation, autonomous merchandising, and intelligent customer engagement at scale.We are entering an exciting era of agentic commerce — where new AI channels, AI agents and enhanced customer experiences ...

most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support … iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first‐party data while staying on the forefront of rapidly evolving ...

value commercial opportunities across Vodafone’s global markets and joint ventures. The individual will manage strategic transformation bids, shape commercial proposals, and build strong customer‐focused strategies that deliver value to clients while supporting profitable growth for VOIS. This is a customer‐facing role that requires strong commercial … Provide thought leadership, innovative deal structuring and sales expertise to opportunities to support business growth and reduce risk exposure. Lead end‐to‐end customer engagement, from pre‐qualification and deal shaping through to negotiation, contracting and handover into in‐life stages. Shape large, complex commercial opportunities by analysing ...

motivated to build scalable data solutions that directly shape customer engagement and marketing performance Do you enjoy collaborating across teams to turn complex data into actionable insights and real-time decision making About the BusinessLexisNexis Risk Solutions provides customers with solutions and decision tools that combine public … within the Marketing Technology stack for LNRS Data Services.About the RoleThis role focuses on building and optimising data infrastructure that enables advanced marketing and customer data capabilities. You will create scalable pipelines, data models, and governance practices that support analytics, segmentation, and real-time engagement. Working closely with cross ...

partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. As they bring CRM and customer insight capability 'in house' and roll out a new customer data platform, this role will be central to shaping how data science is delivered, working … experienced Senior Data Scientist/Manager to lead personalization efforts within their CRM ecosystem. You’ll develop predictive models and recommendation systems that enhance customer engagement across global markets. THE ROLE Lead development of machine learning solutions for CRM personalization. Build and optimize recommendation engines using neural networks ...

motivated to build scalable data solutions that directly shape customer engagement and marketing performance? Do you enjoy collaborating across teams to turn complex data into actionable insights and real-time decision making? About the Business LexisNexis® Risk Solutions provides customers with solutions and decision tools that combine public … Marketing Technology stack for LNRS Data Services. About the Role This role focuses on building and optimising data infrastructure that enables advanced marketing and customer data capabilities. You will create scalable pipelines, data models, and governance practices that support analytics, segmentation, and real-time engagement. Working closely with cross ...

Presales Consultant who will be the commercial face of our security practice – turning Wanstor's security capability into compelling propositions, winning bids, and confident customer conversations. The role partners with Account Managers across the full sales cycle, leads presales engagements, and owns the development of our security propositions, services … market story. What You’ll Do Partner closely with Sales to lead the presales and customer engagement process for security opportunities, acting as the technical and commercial security lead throughout the sales cycle. Develop and evolve Wanstor's security propositions, creating productised services, pricing models, sales collateral ...

technical vision and operational leadership for Arqiva's pre-sales consultancy function. The role provides strategic direction across solution design, technology positioning and customer engagement, ensuring that our media, broadcast, and cloud architectures are clearly articulated and fully aligned with business objectives. Acts as a “player-manager”, combining … sales consultancy function, ensuring that Arqiva's technical capabilities across media, broadcast, cloud, and hybrid-IP solutions are fully aligned with customer needs, market direction and organisational commercial priorities. • Take the lead design role on major strategic and complex bids, acting as the solution design authority, agreeing the architectural ...

technical vision and operational leadership for Arqiva's pre-sales consultancy function. The role provides strategic direction across solution design, technology positioning and customer engagement, ensuring that our media, broadcast, and cloud architectures are clearly articulated and fully aligned with business objectives. Acts as a player-manager , combining … sales consultancy function, ensuring that Arqiva's technical capabilities across media, broadcast, cloud, and hybrid-IP solutions are fully aligned with customer needs, market direction and organisational commercial priorities. Take the lead design role on major strategic and complex bids, acting as the solution design authority, agreeing the architectural ...

Dataiku AI/ML offering. You will work with stakeholders across all parts of the business, including Engineering, Product, GTM, Partners, Marketing Operations, and Customer Success teams, to execute growth projects and new products and features.Your challenge is to identify and shape net new capabilities: innovations that are core … additions to the product, discovered through deep customer engagement and validated before engineering commits. You are not here to maintain what exists in the long run, you will work with Technical Product Managers. You are here to find what's missing and make the case for building it.If ...