101 to 125 of 1,998 Customer Engagement Jobs

Digital Customer Success Campaigns Manager

Hiring Organisation
Soldo
Location
London, United Kingdom
Salary
£ 80 K
birthdayGenuine career development opportunities, including our mentoring scheme, your own annual 500 learning budgetEmployee Assistance Programme and wellbeing portalThe roleWe’re hiring a Digital Customer Success CampaignsManager to join our digital customer engagement team. Reporting to theDirector of Digital Customer Engagement, this role will … responsible forstrategic planning and orchestration of data-driven customer lifecyclecampaigns, across our self-serve customer base.Key responsibilities:Strategic Campaign ManagementSegmentation & PersonalisationCross-Functional Collaboration with Marketing, Product, Sales, Support & Financial ServicesMust have:A proactive, hands-on mindset with a strong focus on strategic value creation, sense of ownership ...

Global Key Account Management (KAM) Principal

Hiring Organisation
Mundipharma
Location
London, United Kingdom
Salary
£ 80 K
priority customers and healthcare ecosystems. The position drives the strategic design, governance, capability development, and continuous improvement of KAM practices globally, ensuring consistent customer engagement, account planning excellence, and value creation across markets.Working closely with commercial, medical, market access, analytics, IT, and learning teams, the Global KAM Principal … important customers and healthcare ecosystems. The role is accountable for developing the global strategy, governance, capabilities, tools, processes, and performance frameworks required to drive customer-centric growth and enhance strategic account engagement worldwide.This position requires a senior leader with strong commercial expertise, cross-functional leadership capability ...

Global Key Account Management (KAM) Principal

Hiring Organisation
Mundipharma
Location
London, UK
Employment Type
Full-time
priority customers and healthcare ecosystems. The position drives the strategic design, governance, capability development, and continuous improvement of KAM practices globally, ensuring consistent customer engagement, account planning excellence, and value creation across markets. Working closely with commercial, medical, market access, analytics, IT, and learning teams, the Global … important customers and healthcare ecosystems. The role is accountable for developing the global strategy, governance, capabilities, tools, processes, and performance frameworks required to drive customer-centric growth and enhance strategic account engagement worldwide. This position requires a senior leader with strong commercial expertise, cross-functional leadership capability ...

MS Dynamics Solution Architect

Location
Greater London, England, United Kingdom
Dynamics Solution Architect (D365 Customer Engagement) Location: London (hybrid) Duration: 6 months + Umbrella only Our Client is hiring an MS Dynamics Solution Architect to lead end-to-end solution architecture for Dynamics 365 Customer Engagement within the energy and utilities space. If you enjoy turning … complex customer journeys into scalable Microsoft designs-and thrive in client advisory conversations-this is a role where your impact is visible from discovery through go-live and beyond. What you'll be doing: Lead senior client-facing advisory conversations across discovery, solution shaping and opportunity development Translate ...

MS Dynamics Solution Architect

Hiring Organisation
Experis
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
£600 - £700/day
Dynamics Solution Architect (D365 Customer Engagement) Location: London (hybrid) Duration: 6 months + Umbrella only Our Client is hiring an MS Dynamics Solution Architect to lead end-to-end solution architecture for Dynamics 365 Customer Engagement within the energy and utilities space. If you enjoy turning … complex customer journeys into scalable Microsoft designs-and thrive in client advisory conversations-this is a role where your impact is visible from discovery through go-live and beyond. What you'll be doing: * Lead senior client-facing advisory conversations across discovery, solution shaping and opportunity development * Translate ...

CRM Manager

Hiring Organisation
Consortia
Location
Newcastle Upon Tyne, Tyne and Wear, United Kingdom
Salary
£ 55 K
ManagerAre you passionate about enhancing customer engagement through data-driven strategies? Join a global, forward-thinking company known for its exceptional customer experience and fast-paced digital innovation. They are expanding their CRM capabilities and, as such, are seeking an experienced CRM Manager to lead a talented … analytics team in crafting impactful, personalised customer journeys.As CRM Manager, you’ll report to the Head of Analytics and work within a dynamic digital team to strengthen their customer-centric approach. You’ll leverage insights and advanced technologies to create strategies that engage customers across multiple channels. This ...

Principal, Solutioning

Hiring Organisation
Pearson
Location
London, United Kingdom
Salary
£ 70 K
Title - Principal, SolutioningDescription Lead Pearson's global Sales Specialist capability, defining solutioning standards, enablement, best practices and customer engagement strategies that drive sales excellence across International Higher Education. This role may also be known in the market as Principal Solutions Consultant, Director of Solution Consulting, Director, Solutions Consulting … highly strategic leadership role with responsibility for defining the standards, playbooks, enablement programmes and best practices that enable Sales Specialists to deliver exceptional customer outcomes across every stage of the customer journey.Working within the GTM Central Function, you will partner closely with Sales, Product, Marketing, Customer Success ...

Global Defence Product Sales Responsible

Location
Fareham, England, United Kingdom
shape and secure opportunities with naval organisations, defence ministries, government agencies, system integrators and prime contractors. Working closely with Saab's Global Sales Network, Customer Sales Responsibles (CSRs), engineering teams, programme teams and commercial functions, the successful candidate will lead capture activities from opportunity identification through to contract award. … This role requires strong commercial acumen, strategic thinking and customer engagement expertise, combined with the ability to understand complex underwater systems and effectively communicate their operational value to military and government customers. The position is based in Fareham with hybrid working arrangements and will require occasional ...

SVP, Portfolio & Digital Marketing

Hiring Organisation
Aveva Group
Location
London, United Kingdom
Salary
£ 120 K
powered marketing strategy.The role partners closely with Product Management, Sales, Corporate Strategy, Business Units and other Marketing areas to drive revenue growth, customer acquisition, adoption, and retention.This leader will champion the application of AI across marketing, accelerating innovation, improving customer engagement, increasing operational efficiency, and enabling data … development, and product commercialization initiatives.Develop and execute integrated digital marketing, content, demand generation, and account-based marketing programs that drive awareness, pipeline growth, and customer retention.Establish and lead AVEVA's marketing AI strategy, identifying opportunities to leverage generative AI, predictive analytics, personalization, automation, and intelligent content creation to improve ...

Emerging Customer Success Manager

Hiring Organisation
Fourth
Location
London, United Kingdom
Salary
£ 80 K
across offices in the US, UK, Bulgaria, China, Australia, and UAE. Interested in joining our smart, fun, and talented team Position OverviewThe Senior Emerging Customer Success Manager is the most senior individual contributor role in Fourth's Emerging CS tier, owning the Emerging segment's most strategic accounts … structured collaboration with the Enterprise CSM team as a transition pathway; and owning the identification and nomination of Emerging accounts for Fourth's EMEA customer engagement programmes, including the Customer Advisory Board (CAB) and key events. It is, in effect, a pre-Enterprise role — calibrated to build ...

Emerging Customer Success Manager

Hiring Organisation
Fourth
Location
Macclesfield, Cheshire, United Kingdom
Salary
£ 60 K
across offices in the US, UK, Bulgaria, China, Australia, and UAE. Interested in joining our smart, fun, and talented team Position OverviewThe Senior Emerging Customer Success Manager is the most senior individual contributor role in Fourth's Emerging CS tier, owning the Emerging segment's most strategic accounts … structured collaboration with the Enterprise CSM team as a transition pathway; and owning the identification and nomination of Emerging accounts for Fourth's EMEA customer engagement programmes, including the Customer Advisory Board (CAB) and key events. It is, in effect, a pre-Enterprise role — calibrated to build ...

Customer Insights Manager

Location
Castleton, England, United Kingdom
Description The Customer Insights Manager will be a key collaborator within Footasylum, reporting into the Head of UX and Delivery and UX and CRO Lead, working cross-functionally with teams including Data, Buying, Design Centre, and other business units. This role will focus on gathering, analysing, and synthesising customer … product development. The successful candidate will champion data-driven decision-making, translating complex insights into clear, actionable recommendations that empower stakeholders to make informed, customer-focused decisions. Customer Insights and Data Analysis Collect and integrate data from multiple sources, including customer behaviour, sales data, market trends, social ...

SVP, Portfolio & Digital Marketing

Location
Greater London, England, United Kingdom
powered marketing strategy. The role partners closely with Product Management, Sales, Corporate Strategy, Business Units and other Marketing areas to drive revenue growth, customer acquisition, adoption, and retention. This leader will champion the application of AI across marketing, accelerating innovation, improving customer engagement, increasing operational efficiency … product commercialization initiatives. Develop and execute integrated digital marketing, content, demand generation, and account-based marketing programs that drive awareness, pipeline growth, and customer retention. Establish and lead AVEVA's marketing AI strategy, identifying opportunities to leverage generative AI, predictive analytics, personalization, automation, and intelligent content creation to improve ...

SVP, Portfolio & Digital Marketing

Location
Greater London, England, United Kingdom
powered marketing strategy. The role partners closely with Product Management, Sales, Corporate Strategy, Business Units and other Marketing areas to drive revenue growth, customer acquisition, adoption, and retention. This leader will champion the application of AI across marketing, accelerating innovation, improving customer engagement, increasing operational efficiency … product commercialization initiatives. Develop and execute integrated digital marketing, content, demand generation, and account-based marketing programs that drive awareness, pipeline growth, and customer retention. Establish and lead AVEVA's marketing AI strategy, identifying opportunities to leverage generative AI, predictive analytics, personalization, automation, and intelligent content creation to improve ...

Pre Sales Technical Manager Reading, Berkshire, United Kingdom + 1 more Sales Posted 12 hours ago

Location
Reading, England, United Kingdom
Sales leadership, coaching and motivating a team of Presales TCs to deliver technical expertise, differentiate solutions, and accelerate deal velocity. The manager ensures strong customer engagement, solution validation, and partnership with the broader sales ecosystem to support business growth and technical excellence.**About HP**HP creates new possibilities … technical team. + Conduct regular training to ensure team expertise in current technologies. + Develop and implement presales strategies aligned with business goals. + **Customer Engagement** - Collaborate with sales teams to assess customer requirements. - Deliver tailored product demonstrations and technical presentations. - Build strong relationships with clients ...

Account Manager Lead – Supply Chain Finance (Corporates)

Location
City Of London, England, United Kingdom
cash flow across the entire order-to-cash and procure-to-pay cycle. We’re looking for an Account Manager to drive growth, deepen customer relationships and maximise the value delivered across our corporate customer base. This role will provide dedicated coverage for corporate customers, ensuring opportunities … expansion, retention and customer success are fully realised, with a particular focus on the growth of payables and receivables finance programmes. The impact you’ll have As an Account Manager, you’ll build trusted customer relationships, identify growth opportunities and help corporate customers maximise the value of their ...

Senior or Staff Software Engineer, SRE/ Platform Team

Location
Greater London, England, United Kingdom
Senior or Staff Software Engineer, SRE/Platform Team OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize customer engagement, we enable businesses to keep … active users engaged and up to date by delivering over 1.3T messages a year! 1 in 4 app publishers trust OneSignal to power their customer engagement! And we support companies in 140 countries! Our customers range from startups and small businesses just getting off the ground to established ...

Customer Advocacy Lead, Europe

Hiring Organisation
Adyen
Location
London, United Kingdom
Salary
£ 80 K
challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.As the Customer Advocacy Lead, Europe, you will be responsible for elevating both Adyen’s voice and the voice of our merchants across the payments ecosystem. This … role sits at the intersection of customer engagement, industry influence, and thought leadership, ensuring that Adyen is not only delivering exceptional experiences but also shaping the future of commerce alongside its customers.You will build and lead critical advocacy initiatives, including Customer Advisory Boards, executive engagement programs ...

Senior Manager, Client Management (Remote UK)

Location
Coventry, England, United Kingdom
This role is responsible for leading the full EMEA Client Management function, owning team performance across retention, expansion, customer satisfaction, and commercial growth. This is a people leadership role with accountability for the team quota. The Director will lead and coach Account Managers, Senior Account Managers, Key Account Managers … emerging player-coach leaders to deliver consistent account coverage, proactive customer engagement, and measurable net retention outcomes across the region. This role is suited to an experienced SaaS or technology client management leader who can bring structure, commercial discipline, and strong people leadership to a growing team with ...

Account Manager (Recycling)

Hiring Organisation
WasteRecruit Ltd
Location
Warwick, Warwickshire, United Kingdom
Employment Type
Permanent
Salary
£26000 - £35000/annum
packaging recycling obligation, as part of a multi-tiered service offering. The Account Manager role is dual-focused, with some aspects requiring a strongly customer focused outlook and excellent communication skills. While other aspects need a data-focused, problem solving, logical approach. Managing a variety of accounts and being … their own workload while maintaining a collaborative approach within a busy, operationally focused team. The role is suited to those with experience in customer service and who have a keen interest in numeric reasoning, client interaction, and knowledge gathering. There is the potential for this role to be split ...

Director of Scaled Customer Success, Global

Hiring Organisation
Frontify
Location
London, United Kingdom
Salary
£ 120 K
London AreaCustomer Success – Customer Management/Full-time/HybridWe're all about helping brands turn ideas into impact.Frontify’s brand platform transforms how teams organize digital assets, collaborate on projects, and create engaging campaigns. Our people empower thousands of marketers and designers — including teams at Microsoft, Volkswagen … international team is made up of a strategic and driven bunch who have diverse skill sets in design, agencies, project management, and, of course, customer success. Together, they combine their skills to support our customers to bring their brand to the next level. When they’re not advising, supporting ...

Manager , Specialist Sales SME Solutions , UK&I

Location
Greater London, England, United Kingdom
commercial success and market penetration of our products and solutions in their market. This role sits at the intersection of sales, product management, and customer engagement, ensuring that our solutions meet local market needs while aligning with global and regional business objectives. As a Manager, Specialist Sales … sales-driven professional with a deep understanding of local market dynamics, customer needs, and SME product positioning. You will work closely with Account Management and Business Development teams, SME regional product managers, Customer Solutions Center in UKI, and key market stakeholders to develop and execute go-to-market ...

Customer Advocacy Lead, Europe

Location
Greater London, England, United Kingdom
scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. As the Customer Advocacy Lead, Europe, you will be responsible for elevating both Adyen’s voice and the voice of our merchants across the payments ecosystem. This role … sits at the intersection of customer engagement, industry influence, and thought leadership, ensuring that Adyen is not only delivering exceptional experiences but also shaping the future of commerce alongside its customers. You will build and lead critical advocacy initiatives, including Customer Advisory Boards, executive engagement programs ...

Principal, Solutioning

Location
Greater London, England, United Kingdom
Title - Principal, Solutioning Description Lead Pearson's global Sales Specialist capability, defining solutioning standards, enablement, best practices and customer engagement strategies that drive sales excellence across International Higher Education. This role may also be known in the market as Principal Solutions Consultant, Director of Solution Consulting, Director, Solutions … highly strategic leadership role with responsibility for defining the standards, playbooks, enablement programmes and best practices that enable Sales Specialists to deliver exceptional customer outcomes across every stage of the customer journey. Working within the GTM Central Function, you will partner closely with Sales, Product, Marketing, Customer ...

Group Director of Customer Experience

Hiring Organisation
Stonewater
Location
England, United Kingdom
Stonewater is seeking an experienced and strategic Group Director of Customer Experience to lead the development and delivery of customer experience across the organisation. Reporting to the Chief Operating Officer and operating as a key member of the Senior Leadership Team, this is a significant leadership role with … responsibility for ensuring residents remain at the heart of service design and delivery. The successful candidate will shape a customer-centric culture, champion service excellence and use insight, innovation and digital transformation to improve the experience of Stonewater’s customers. The Role As Group Director of Customer Experience ...