126 to 150 of 1,999 Customer Engagement Jobs

Stonewater is seeking an experienced and strategic Group Director of Customer Experience to lead the development and delivery of customer experience across the organisation. Reporting to the Chief Operating Officer and operating as a key member of the Senior Leadership Team, this is a significant leadership role with … responsibility for ensuring residents remain at the heart of service design and delivery. The successful candidate will shape a customer-centric culture, champion service excellence and use insight, innovation and digital transformation to improve the experience of Stonewater’s customers. The Role As Group Director of Customer Experience ...

individual contributor and trusted analytics partner to commercial teams and cross-functional stakeholders across Takeda UK & Ireland, generating actionable insights that shape brand strategy, customer engagement, and business performance. In this role, you will lead analytics strategy for brands and business units, combining analytics, market intelligence, forecasting … practices, and championing innovation in analytics and insights. How you will contribute Lead analytics strategy for assigned brands and business units, delivering market, brand, customer, and competitive analyses to support strategic planning and commercial decision-making. Act as a trusted advisor to senior commercial leadership, generating insights and recommendations ...

strong blend of technical understanding, commercial awareness and stakeholder management , with the credibility to engage effectively from engineering and architecture teams through to senior customer and business stakeholders. Key Responsibilities Product Management & Ownership Act as the Product Owner/Product Manager for interoperability programmes and customer-facing delivery … projects. Work with the wider organisation to refine and develop the Interoperability Strategy . Capture and analyse high-level customer requirements, understanding the what, why and when behind customer needs. Translate high-level requirements into detailed requirements, goals, priorities and delivery outcomes. Develop and clearly communicate Product Goals ...

transformation This is a rare opportunity for a senior communications leader to take true ownership of a Digital Engineering Services and Solutions function's engagement and communications strategy — and build it from the ground up. You'll sit at the heart of a major technology transformation, working directly with … drive change adoption, and build a department's brand and identity from scratch. This is a permanent, business-critical role, not a project-based engagement — ideal for someone looking to build something lasting rather than move between transformation projects. If you're a confident self-starter who thrives ...

ownership of application support escalations and the ongoing development of Gripple's key business applications, including Microsoft Dynamics 365 Finance and Operations, Dynamics 365 Customer Engagement, Power Platform and Windchill PLM. Managing escalations with our managed service partner and coordinating impact assessments and release schedules for Dynamics … Finance and Operations and Customer Engagement, in line with Microsoft’s One Version continuous update approach. Leading the applications team’s contribution to the continued global rollout of Microsoft Dynamics 365 across Europe, the USA, Canada, India and Japan. Working with colleagues across the business to identify opportunities ...

Customer Data Strategy Consultant Consultant (CL9)London or ManchesterSong AI and DataWe AreAccenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content … Brands are sitting on rich signals across every channel, but most are still struggling to connect them, trust them, and turn them into real customer experiences that drive growth.Demand for this expertise has never been higher. Organisations across every sector are racing to make their customer and business ...

Fashion | Salary up to £50k + Benefits We are working with a leading multi-brand retail business that is continuing to invest in its customer proposition and digital growth. As part of this, they are looking for a CRM Manager to take ownership of customer communications across their … brands, using insight, segmentation and personalisation to strengthen engagement, retention and loyalty. This is a commercially focused CRM role, working closely with Trading, Ecommerce and wider Marketing teams to ensure customers receive relevant, timely and targeted communications across the customer lifecycle. The successful candidate will have the opportunity ...

Fashion | Salary up to £50k + Benefits We are working with a leading multi-brand retail business that is continuing to invest in its customer proposition and digital growth. As part of this, they are looking for a CRM Manager to take ownership of customer communications across their … brands, using insight, segmentation and personalisation to strengthen engagement, retention and loyalty. This is a commercially focused CRM role, working closely with Trading, Ecommerce and wider Marketing teams to ensure customers receive relevant, timely and targeted communications across the customer lifecycle. The successful candidate will have the opportunity ...

Fashion | Salary up to £50k + Benefits We are working with a leading multi-brand retail business that is continuing to invest in its customer proposition and digital growth. As part of this, they are looking for a CRM Manager to take ownership of customer communications across their … brands, using insight, segmentation and personalisation to strengthen engagement, retention and loyalty. This is a commercially focused CRM role, working closely with Trading, Ecommerce and wider Marketing teams to ensure customers receive relevant, timely and targeted communications across the customer lifecycle. The successful candidate will have the opportunity ...

Gain the Advantage with The Logic of Retail. One Platform for store planning, scheduling and execution. For more information, visit www.logile.com. Job Summary The Customer Success Manager (CSM) owns value realisation and growth across the customer lifecycle for Logile's EMEA retail customers. This is a proactive, business … outcome-led role: driving adoption, tracking the customer's own operational KPIs, running business reviews, engaging and leading discussions around Logile's strategic roadmap and customer-facing initiatives, and owning the day-to day operational relationship with business and operational stakeholders. The CSM works on the ground ...

TEAM AND ORGANISATION)The Project Coordinator will provide professional project and service delivery coordination across a portfolio of Cloud, Security and Software Optimisation customer engagements.The role sits within the Project Management team and is responsible for owning and coordinating a portfolio of lower complexity projects and services from initiation … managing communications, delivery coordination, reporting, governance activities and stakeholder engagement.The role will work closely with Project Managers, Service Delivery Managers, Consultants, Account Managers and customer stakeholders to ensure engagements are delivered in line with agreed objectives, timescales and quality expectations.The position plays a key role in:Delivering lower-complexity ...

wider CRM function of 7, and youll be reporting to the head of division. Its a commercially focused role, looking to drive customer engagement and incremental revenue through data-led marketing programmes covering the whole consumer lifecycle. You will lead the delivery of lifecycle communications across channels such … email, app and direct messaging , leveraging rich data sets to create highly personalised journeys that guide customers from initial inspiration through booking, in-stay engagement and future re-booking. If you enjoy combining hands-on technical CRM operations with strategic thinking which drive commercial outcomes , this role offers ...

solution(s), orchestrating relationships as required. Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience Be the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow … Customer & Industry Workflows platform Own and Lead CRM opportunities all the while collaborating closely with Core Sales Teams (AE’s, SC’s, Leadership) and other ServiceNow Solution Areas (Creator, Employee, Technology) to deliver outcomes-based solutions to our clients and prospects. In partnership with assigned Account Executive and Solution ...

strong portfolio of trusted brands, established market positions and ambitious growth objectives, the business is investing in commercial excellence, digital capability, operational effectiveness and customer engagement to support long-term value creation. This role offers the opportunity to shape and lead a broad transformation agenda spanning growth, organisational … growth initiatives across commercial, digital and operational functions. Drive programme governance and execution across multiple workstreams. Support organisational design and operating model optimisation. Enhance customer engagement, marketing effectiveness and digital capabilities. Establish value creation KPIs and performance management processes. Partner closely with executive leadership to deliver sustainable business ...

Description We're now recruiting for a Programme Manager, Customer Marketing Transformation (1-Year Fixed-Term Contract), to lead and deliver strategic initiatives that enhance customer engagement, modernise marketing capabilities, and improve customer experiences across AJ Bell. Working across marketing, digital, data, technology, and operations … budgeting, risk management, and delivery planning, ensuring transformation initiatives are aligned to business strategy, successfully embedded across the organisation, and deliver meaningful commercial and customer benefits. Key responsibilities Programme Leadership & Delivery Lead the end-to-end delivery of customer marketing transformation programmes. Develop and maintain programme roadmaps, delivery ...

Contract type: Standard | Business Unit: Sales & Pre-Sales & AlliancesLife on the teamAre you an experienced Data Centre professional with a passion for technical design, customer engagement, and delivering complex infrastructure projects? We're looking for a Data Centre Design & Implementation Consultant to join us, supporting customers from initial … collaborative team of data centre specialists, working alongside sales, consultancy, logistics, operational delivery teams, vendors, and customers to deliver enterprise-scale infrastructure solutions.From early customer engagement through to installation, you'll play a key role in shaping technical designs, reducing delivery risk, and ensuring successful project outcomes across ...

Contract type: Standard | Business Unit: Sales & Pre-Sales & AlliancesLife on the teamAre you an experienced Data Centre professional with a passion for technical design, customer engagement, and delivering complex infrastructure projects? We're looking for a Data Centre Design & Implementation Consultant to join us, supporting customers from initial … collaborative team of data centre specialists, working alongside sales, consultancy, logistics, operational delivery teams, vendors, and customers to deliver enterprise-scale infrastructure solutions.From early customer engagement through to installation, you'll play a key role in shaping technical designs, reducing delivery risk, and ensuring successful project outcomes across ...

Since June 2021, frog is part of Capgemini Invent . frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experiences by delivering market-defining business … large. What you will be doing We are seeking a highly motivated and experienced CRM Transformation Business Consultant with a passion for transforming Customer Experience to join our team. In this role, you will play a pivotal part in helping clients optimize their CRM strategies, helping them to identify ...

wider CRM function of 7, and you’ll be reporting to the head of division. It’s a commercially focused role, looking to drive customer engagement and incremental revenue through data-led marketing programmes covering the whole consumer lifecycle.You will lead the delivery of lifecycle communications across channels … email, app and direct messaging, leveraging rich data sets to create highly personalised journeys that guide customers from initial inspiration through booking, in-stay engagement and future re-booking.If you enjoy combining hands-on technical CRM operations with strategic thinking which drive commercial outcomes, this role offers the opportunity ...

fantastic opportunity to join a well-established analytics function at a major consumer business where data plays a central role in shaping customer, CRM and retail media strategy. You'll work on high-impact projects that directly influence campaign performance, audience targeting and commercial decision-making across multiple customer touchpoints. The Company This organisation is a large-scale, customer-focused retailer with a significant omnichannel presence across physical and digital channels. They have invested heavily in data, analytics and customer understanding, creating an environment where insight drives strategic decisions. The analytics team partners closely with marketing ...

DescriptionWe're now recruiting for a Programme Manager, Customer Marketing Transformation (1-Year Fixed-Term Contract), to lead and deliver strategic initiatives that enhance customer engagement, modernise marketing capabilities, and improve customer experiences across AJ Bell.Working across marketing, digital, data, technology, and operations, you'll manage … budgeting, risk management, and delivery planning, ensuring transformation initiatives are aligned to business strategy, successfully embedded across the organisation, and deliver meaningful commercial and customer benefits.Key responsibilitiesProgramme Leadership & DeliveryLead the end-to-end delivery of customer marketing transformation programmes.Develop and maintain programme roadmaps, delivery plans, governance structures ...

seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together! Director, Customer Success (EMEA) As our EMEA Customer Success organization continues to evolve, we're looking for a strategic and commercially minded Customer Success leader … help shape the next phase of growth for our customers, team, and business. As Director, Customer Success, you'll lead a team of Customer Success Professionals while helping some of the world's leading brands maximize the value of CreatorIQ. You'll bring a combination of Customer ...

Principal Implementation Engineer, Customer Support Remote, United Kingdom Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. Bitwarden makes it easy for all users to extend robust security across their devices with password … Learn more at bitwarden.com . Bitwarden truly cares and wants all Bitwarden users to have the best experience while accessing their sensitive information. The Customer Success team helps customers and all users meaningfully engage with Bitwarden products while proactively planning for user growth, service availability, and to ultimately achieve ...

seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together! Director, Customer Success (EMEA) As our EMEA Customer Success organization continues to evolve, we're looking for a strategic and commercially minded Customer Success leader … help shape the next phase of growth for our customers, team, and business. As Director, Customer Success, you'll lead a team of Customer Success Professionals while helping some of the world's leading brands maximize the value of the company. You'll bring a combination of Customer ...

Implementation & Customer Delivery Manager(001693) London Full Time Sunrate is a leading global payment and treasury management platform for businesses worldwide. Founded in 2016, Sunrate has enabled companies to operate and scale both locally and globally in 190+ countries and regions with its cutting-edge infrastructure, global network … global financial institutions, such as Citibank, Standard Chartered, Barclays, J.P. Morgan. Sunrate is also the principal member of Mastercard and Visa. As our Implementation & Customer Delivery Manager, you will play a critical role in delivering an exceptional customer onboarding experience by taking ownership of every implementation from contract ...