51 to 75 of 370 Customer Engagement Jobs

summary The Helpdesk Manager will lead the ImmForm Service Desk team, delivering a high-quality, customer-focused support service for the ImmForm digital platform, which underpins vaccine ordering, medical consumables, and vaccine uptake data collection. This role is critical to maintaining operational continuity and supporting UKHSA's public health … GDPR, and organisational policies, and supporting business continuity planning. The role also involves developing strategies to maintain data quality, producing accurate reporting, and driving customer engagement initiatives to enhance service delivery and user experience. Strong leadership, stakeholder engagement, and the ability to work at pace under pressure ...

lead the design, delivery, and evolution of Microsoft-based security platforms within a fast-paced MSSP environment. This role combines hands-on engineering, customer engagement, and technical leadership to deliver high-quality, scalable security services. The Role You will take ownership of SOC-aligned platform engineering across … full lifecycle—from customer onboarding and solution design through to optimisation, maintenance, and continual improvement. You’ll work closely with internal teams and customers to ensure security platforms are resilient, efficient, and aligned to evolving threat landscapes. A key part of the role is leading complex deployments and providing ...

Customer Success Advisor Location: Gateshead, Tyne and Wear Salary: £25,000 benefits Hours: Full time, office-based (1 day WFH available after 6 months) About the Company We're partnering with a fast-growing organisation within the UK's education technology sector. They are known for delivering innovative digital … collaborative environment where employees are encouraged to develop and contribute to continuous improvement. The Opportunity This is a great opportunity to join an established Customer Success team in a role focused on customer support, account coordination, and administration. As a Customer Success Advisor, you'll ensure customers ...

converts pipeline • Opens doors across Defence and Government • Builds campaigns and shapes capture activity • Wins complex cyber and ICT services business • Develops trusted customer relationships at senior levels • Converts ambiguity into revenue opportunities You will take ownership of strategic customer engagement across Defence and Government organisations operating … track record of: • Winning new business across Cyber, Secure ICT or Managed Services • Operating successfully within MOD, UK Government and defence prime ecosystems • Leading customer engagement within complex, security-sensitive environments • Translating operational and technical requirements into commercially winning solutions • Working through long and often ambiguous sales cycles ...

organisation is seeking a motivated Team Leader to take charge of leading a high-performing sales team while managing a personal portfolio of customer accounts. This dual role is ideal for someone who thrives on leadership but still enjoys the buzz of hands‐on sales. You’ll guide … talent as the team expands. Foster an energetic, collaborative, and accountable team culture. Player/Manager Responsibilities Manage and grow your own portfolio of customer accounts. Drive new business development through proactive sales activity. Lead by example across customer engagement, execution, and partner management. Balance personal sales ...

organisation is seeking a motivated Team Leader to take charge of leading a high-performing sales team while managing a personal portfolio of customer accounts. This dual role is ideal for someone who thrives on leadership but still enjoys the buzz of hands-on sales. You'll guide … talent as the team expands. Foster an energetic, collaborative, and accountable team culture. Player/Manager Responsibilities Manage and grow your own portfolio of customer accounts. Drive new business development through proactive sales activity. Lead by example across customer engagement, execution, and partner management. Balance personal sales ...

Role We are seeking a proactive and customer-focused Sales Executive to manage a portfolio of approximately. As a Sales Executive at Claranet, you’ll play a pivotal role in helping customers modernise their businesses through technology. You’ll take ownership of a large and diverse portfolio … customers, building trusted relationships, renewing long-term partnerships, and uncovering opportunities to grow accounts through additional services and solutions. This is a fast-paced, customer-centric role that blends renewals, inbound sales, and consultative account management. You’ll work closely with internal specialists across solutions, customer service ...

Senior Customer Success Manager EMEA Enterprise SaaS Customer Data Platform & eCommerce Location: London (On-site 4 days a week) Type: Full-time Overview This platform underpins some of the most advanced customer engagement strategies globally, trusted by leading enterprise brands such as Airbnb, Spotify, NBCUniversal, JetBlue … infrastructure of a well-established international company. Deeply embedded within clients’ technology stacks, it acts as a mission-critical layer for managing and activating customer data — powering everything from acquisition and onboarding through to retention, personalisation, and lifetime value optimisation. The product suite combines best-in-class capabilities across ...

strong leadership, and significant growth ambitions. As a Technical Pre-Sales Engineer/Sales Engineer , you’ll sit at the intersection of technology, customer engagement, and revenue generation . You’ll play a pivotal role in translating complex technical capabilities into clear business value , partnering closely with sales … customers and shape long-term solutions. This is a high-impact, customer-facing role where your input directly influences deal success and product direction. Key Responsibilities Pre-Sales & Customer Engagement Support the full sales lifecycle: discovery → solution design → close Lead technical workshops, demos, and proof-of-concepts ...

+ benefits Location: Slough (Hybrid – 2 days per week on site) We are recruiting a senior MES implementation professional to take full ownership of customer delivery and lead complex Manufacturing Execution System (MES) implementations end to end. This role is delivery and leadership led, not purely technical. … will own the delivery of MES implementations from kick‑off through go‑live and stabilisation. You will define how implementations are run, lead customer engagement, and ensure projects are delivered with strong structure, clarity, and accountability. While technical understanding remains important, this role is measured by ownership, leadership ...

join a growing technology team. This role offers the opportunity to work on complex enterprise transformation programmes for large-scale organisations, helping clients modernise customer engagement capabilities and optimise business processes. You will collaborate with multidisciplinary teams to design and deliver scalable CRM solutions, guide technical strategy … emerging platform capabilities and modern business applications. Skills & Experience Essential Strong experience designing and implementing enterprise CRM solutions within complex business environments. Expertise across customer engagement platforms, cloud technologies, workflow automation, and identity/access management solutions. Experience leading client workshops and translating business requirements into scalable technical ...

Microsoft D365 Product Manager (CE & F&O) I am seeking a Dynamics 365 Product Manager to own D365 Finance & Operations and Customer Engagement as enterprise products across their full lifecycle in a multi-country, federated operating model. This is not a deep hands-on technical role, but requires … Module Experience D365 Finance & Operations *Finance (all core finance modules) *Supply Chain Management: oProcurement oInventory oWarehouse oProduct Information oAsset Management oSales D365 Customer Engagement *Field Service (must-have) *Sales Technical Profile *Strong understanding of: oD365 architecture and integration patterns oCustomisation vs configuration trade-offs oRelease management and Microsoft ...

site) Salary: Competitive DOE + 6% Bonus, 25 Days Holiday, Clearance Bonus Security Clearance: Active Enhanced DV Clearance Required Key Skills: Team Leadership, Customer Engagement, Data Science, DevOps, Cloud, Data Platforms Who We Are? We are a leading technology company specialising in mission-centric solutions, designing and delivering … cutting-edge software at scale for both customer infrastructure and public cloud environments. With a strong heritage of innovation and expertise in Data Science, Machine Learning, Agile Software Development, Security Assurance, and Cryptographic Technologies, we help organisations overcome complex data challenges and drive digital transformation. What Will ...

Manager at Bechtle, you will take ownership of leading and managing the Northampton sales team while simultaneously overseeing and developing your own portfolio of customer accounts. In this dual role, you will provide day-to-day leadership to a team of IT sales professionals—setting clear expectations, driving … culture. Player/Manager Responsibilities Manage and grow a portfolio of personal accounts, contributing directly to revenue. Lead by example through strong sales execution, customer engagement, and partner management. Balance personal sales targets with team leadership responsibilities. Continue to hunt for new business Growth & Performance Deliver consistent revenue ...

chance to help build a market almost from scratch. This is one of them. A high-growth SaaS company in the CRM/customer engagement space is scaling its UK&I enterprise team after a major funding round and huge global growth. Their platform sits across email … WhatsApp, chat and marketing automation — helping businesses manage customer engagement at scale through one unified platform. The business already has serious global traction, but the UK enterprise team is still relatively small, making this a rare opportunity to combine the backing and stability of a scaled company with ...

chance to help build a market almost from scratch. This is one of them. A high-growth SaaS company in the CRM/customer engagement space is scaling its UK&I enterprise team after a major funding round and huge global growth. Their platform sits across email … WhatsApp, chat and marketing automation — helping businesses manage customer engagement at scale through one unified platform. The business already has serious global traction, but the UK enterprise team is still relatively small, making this a rare opportunity to combine the backing and stability of a scaled company with ...

chance to help build a market almost from scratch. This is one of them. A high-growth SaaS company in the CRM/customer engagement space is scaling its UK&I enterprise team after a major funding round and huge global growth. Their platform sits across email … WhatsApp, chat and marketing automation — helping businesses manage customer engagement at scale through one unified platform. The business already has serious global traction, but the UK enterprise team is still relatively small, making this a rare opportunity to combine the backing and stability of a scaled company with ...

Customer Success at Duffel If you have a passion for managing strategic customer relationships then this may be the role for you. Duffel is hiring a Head of Customer Success to maximise our customers’ use of Duffel’s technology. You will analyse customer performance, uncover growth … opportunities, and lead executive business reviews while partnering closely with Customer Success Managers (CSM's) and Customer Success Engineers (CSE's) - operating as a hands‐on leader who actively supports complex customer engagements when required. You will collaborate with cross‐functional orgs across Duffel including Product, Engineering ...

Potentially More) + £5,000 Car Allowance We’re working with a leading managed services and communications provider delivering cloud, connectivity, cybersecurity, and customer experience solutions to organisations across the UK. With continued investment in CX technologies and transformation services, the business is expanding its specialist sales capability across … both mid-market and enterprise environments. The Role(s): This is a customer-facing, consultative sales role focused on driving growth across a portfolio of CX solutions, including CCaaS, CPaaS , and broader Contact Centre technologies. Acting as a subject matter expert, you’ll support customers through the full sales ...

Senior Customer Data Scientist - Consulting London (Hybrid) £60,000-£70,000 + Bonus Permanent | Consulting (Customer & Data Analytics Practice) Overview A global consulting firm is building a new London-based Customer Data Science capability within its broader customer, digital, and marketing practice. The team focuses … combining customer experience, data science, and applied AI to help large consumer-facing organisations improve commercial performance, customer engagement, and marketing effectiveness. This is a newly scaling capability with strong investment and the opportunity to shape how advanced customer analytics and GenAI are applied in real ...

heart of everything they do. Working across an established portfolio of accounts, the successful individual will play a key role in supporting customer engagement, driving renewals and identifying opportunities to expand client partnership growth. Monday to Friday, 9-5 working hours (hybrid) with a starting salary … contact. Monitoring account performance and maintaining accurate revenue forecasting information. Coordinating with operational teams to ensure smooth service delivery and issue resolution. Encouraging customer engagement and increasing product usage across accounts. Building strong client relationships to understand operational requirements and identify opportunities for further business development. Driving client ...

Customer Success Manager £45,000 + £11,000 Bonus + Benefits | Hybrid (London) About the Company Our client is a leading provider of financial intelligence, news, data, and insights, connecting senior executives with investment opportunities across the global telecoms, media, and technology sectors. Headquartered in central London, they … highly entrepreneurial, high-growth business with ambitious expansion plans. As part of this growth, they are looking to hire a Customer Success Manager to join their dynamic Customer Success team. This is an excellent opportunity to join a fast-scaling B2B data and intelligence business in a thriving ...

role for someone wanting to sit above the detail. The business needs a hands-on technology leader capable of balancing technical strategy, customer engagement, delivery oversight and team leadership within a growing consultancy environment. They are looking for someone with the ambition and adaptability to step into … significantly larger engineering function over the next 12-18 months. The role will involve responsibility across architecture direction, team structure, recruitment strategy, bid support, customer engagement and technical assurance across secure programmes. What they are looking for: • Active SC Clearance as a minimum, DV highly desirable • Strong Defence ...

Customer Success Manager you will ensure that new customers are on boarded successfully, existing customers continue to realise value, and that the platform becomes a core operational system across our UK customer base. Client Details My clients is a Scandinavian tech business on a mission to disrupt … years, the company successfully entered the UK market over a year ago and have been successfully winning market share ever since. Description The Customer Success Manager will have the following key responsibilities: Implementation & System Migration Lead on boarding of new customers in the UK Drive structured implementation processes with ...

Role As a Customer Success Manager, you will own the ongoing product relationship for a portfolio of customers. You’ll be responsible for onboarding, activation, and long‐term engagement — ensuring users are confident, informed, and consistently deriving value from the platform. You will act as the primary product … specialist for your accounts, combining technical understanding, customer empathy, and proactive engagement to support strong outcomes. Key Responsibilities Lead onboarding for new customers, delivering a structured and personalised introduction to the platform. Drive user activation and feature adoption across your account portfolio, with clear ownership of engagement ...