651 to 675 of 946 Customer Experience Jobs in England

highly regulated environment. As part of a wider digital transformation programme, they are investing heavily in AI, automation, and advanced data capabilities to improve customer experiences and operational efficiency. Their AI function is expanding rapidly, with multiple GenAI and machine learning initiatives moving from concept into production. You will … technical leadership, guidance, and mentoring within the AI engineering function. Contributing to the wider AI strategy and future direction of the capability. Your Skills & Experience Strong commercial experience delivering GenAI solutions into production environments. Proven ability to lead AI projects from concept through deployment and operational management. Excellent ...

+ Quarterly Bonus + Profit Share + Outstanding Benefits Are you an experienced Account Manager who enjoys building long-term customer relationships, developing existing accounts and identifying opportunities for growth? We're partnering with a highly respected global manufacturing and technology business to recruit an Account Manager to join … Share incentive scheme, Cycle to Work scheme, Employee discount platform, Long service awards The Opportunity You'll take ownership of an established portfolio of customer accounts, ensuring they receive outstanding service while identifying opportunities to develop and grow existing business. This is a relationship-led role where ...

Technology to lead a pivotal directorate, combining digital innovation, organisational change, and performance insight. You will build foundations, capability and culture to transform customer experience through AI and data-driven insight. You will drive joined-up, customer-focused outcomes, turning strategy into action and embedding sustainable change. ...

Working closely with customers and internal delivery teams, this role has overall responsibility for ensuring our Enforcement Service contracts are delivered in line with customer expectations, contractual commitments and financial budgets. You will coordinate contracts management across Projects, Operational Support and Solutions Engineering, ensuring key operational functions work collaboratively … achieve customer outcomes and business objectives. You will serve as a primary point of contact for our customers, with responsibility for contract performance, representing the voice of the customer and identifying future business opportunities. The role requires the definition of long-term strategic goals and targets, effective resource ...

Working closely with customers and internal delivery teams, this role has overall responsibility for ensuring our Enforcement Service contracts are delivered in line with customer expectations, contractual commitments and financial budgets. You will coordinate Contracts Manager across Projects, Operational Support and Solutions Engineering, ensuring key operational functions work collaboratively … achieve customer outcomes and business objectives. You will serve as a primary point of contact for our customers, with responsibility for contract performance, representing the voice of the customer and identifying future business opportunities. The role requires the definition of long-term strategic goals and targets, effective resource ...

Working closely with customers and internal delivery teams, this role has overall responsibility for ensuring our Enforcement Service contracts are delivered in line with customer expectations, contractual commitments and financial budgets. You will coordinate Contracts Manager across Projects, Operational Support and Solutions Engineering, ensuring key operational functions work collaboratively … achieve customer outcomes and business objectives. You will serve as a primary point of contact for our customers, with responsibility for contract performance, representing the voice of the customer and identifying future business opportunities. The role requires the definition of long-term strategic goals and targets, effective resource ...

engagement, and embedded creative tooling to inform positioning and identify new partner and category opportunities. Apply GenAI capabilities where they meaningfully improve fan/customer engagement outcomes and partner commercial value. Build repeatable, platform‐level product patterns from partner‐specific requirements, reducing one‐off engineering and design effort across … portfolio. What We're Looking For 8+ years of product management experience with a proven track record of leading complex platform, partnership, or B2B2C products from concept to scale. Experience in sports, media, fan engagement, or partner/embedded platform products; comfort operating in a B2B2C model where ...

payments invisible. The business is launching where the pain is greatest - rental and fleet operations - helping eliminate unpaid charges, reduce admin overhead, and improve customer experience through intelligent automation. The role will commence in July, so you will need to be available to start quickly. The Opportunity This … more of the below : Fintech or payments infrastructure Mobility, telematics, automotive, fleet, or transport technology Geospatial systems and location intelligence Technical Environment Experience across several of the following is valuable: Python, TypeScript, Go, Java, or similar REST APIs and distributed architectures AWS and cloud infrastructure PostgreSQL and data-intensive ...

play a key role in shaping how products are presented across a network of more than 570 Food Halls, translating commercial strategies into effective, customer-focused planograms that deliver both operational efficiency and commercial performance. Key Responsibilities Display Planning & Planogram Development Create, maintain and optimise planograms across assigned product … categories. Deliver end-to-end display planning activities aligned to commercial objectives. Translate range and category strategies into executable shelf layouts. Ensure planograms support customer shopping missions, display principles and operational requirements. Manage range change activity in line with trading and implementation calendars. Space & Category Planning Analyse sales, stock ...

strategy that improves adoption of ITSM tools, support processes, digital channels and self-service capabilities. Identify gaps in Service Desk analyst capability, digital support experience, knowledge availability and ticket handling consistency. Work with Service Desk leadership, resolver groups and business stakeholders to understand support needs, reduce friction and improve … consistently and effectively. Design and own a structured Service Desk training and enablement programme aligned to L1/L2 support needs, ITSM processes and customer service expectations. Deliver a mix of instructor-led training, workshops, floorwalking, knowledge refreshers and self-service learning content for Service Desk analysts ...

Join a dynamic team dedicated to elevating customer experiences through data-driven strategies.** We are seeking a CRM Manager on a contract basis to drive customer engagement and our CRM strategies. This role is ideal for an innovative thinker who can transform complex data into actionable insights … foster strong relationships with our clients. As a key member of our team, you will work collaboratively, leveraging your expertise to enhance our customer relationship management practices and contribute to our ongoing success. **Key Responsibilities and Skills Required:** - Proven experience in managing CRM systems, preferably with platforms like ...

Newport/Telford office once each week but only if this is manageable. My client is looking for an enthusiastic and relationship-focused Veterinary Customer Success Manager to join a growing team, working for a company who is rapidly expanding; they're going to be doubling in size this … resolving more complex queries and identifying ways to help practices work more efficiently. If you enjoy building strong relationships, are passionate about delivering exceptional customer experiences and like the idea of being on the road meeting customers across the UK then we'd love to hear from you. About ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated the company help desk for one single system that is designed to meet the needs ...

Desk Provide professional technical support to end users through multiple channels, including email, telephone and face-to-face interactions, delivering a high standard of customer service Take ownership of technical incidents and service requests from inception through to resolution, coordinating with third-party suppliers and internal teams where necessary. … gathering sufficient details for resolution by the relevant person Ensure that all duties are carried out with the aim of protecting customers and improving customer experience. Supporting and enabling the business to achieve its regulatory requirements, including consumer duty. Competence, knowledge and skills Strong customer focus, demonstrated through ...

London, England Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that ...

Identify opportunities to improve service quality, operational efficiency, monitoring, and alerting capabilities. Drive Continuous Service Improvement (CSI) initiatives to reduce incident volumes and improve customer experience. Support the implementation of process enhancements, automation, and best practice service management methodologies. Change & Transition Management Partner with delivery and project teams … transition of new services and applications into live operations. Ensure service readiness processes are followed and operational support requirements are clearly defined. Required Skills & Experience Proven experience in a Service Manager, IT Service Delivery Manager, Application Support Manager, or similar role. Strong understanding of ITIL Service Management principles ...

automation. CCNow, our system of engagement, is the firm's digital front door for employees, bringing together a unified portal, virtual agent and mobile experience across all business functions. This role works in close collaboration with Global HR and our HR Application Management to digitise service delivery on CCNow … model. Provide Service Design related feedback for project planning and delivery. Operate a process of continuous improvement to raise the quality of the user experience throughout all elements of IT support. Take responsibility for protecting and growing the reputation of the IT Department. Qualifications The post-holder must ...

retailer to recruit a Technical SEO Manager . This is a fantastic opportunity to join a business investing heavily in its digital capabilities, online customer experience and technical infrastructure click apply for full job details ...

market-leading technology provider that supplier digital and hardware solutions across the Hospitality & Retail sectors. Helping some of the UKs best-known brands improve customer experience, speed of service and sales performance click apply for full job details ...

fast-growing AI consultancy helping ambitious mid-market organisations turn AI hype into hard commercial results measurable ROI, operational efficiency, and better customer experience, all delivered responsibly and safely. They act as trusted advisors, guiding businesses from first strategic conversation through to delivery and adop click apply ...

global digital commerce ecosystem from Leeds, England. You will oversee 48 localized websites, multiple e-procurement platforms, and a distributed operations team, shaping customer experience, revenue continuity and digital transformation. The role requires senior leadership with a strategic mindset, data-driven decision making and a passion for automation ...

Technology and Digital Officer to lead organisation‐wide digital transformation. You will shape how we harness digital, data and technology to modernise services, improve customer experience and empower our workforce. As a key member of the Senior Leadership Team, you will drive a council‐wide, insight‐led transformation ...

Executive Director of Program Management to lead end-to-end delivery for our largest enterprise programs. You will coordinate across Sales, Engineering, Operations and Customer Experience to ensure on-time, on-budget deployments of multi-site, multi-product solutions, delivering best-in-class outcomes at scale. You will ...

role in shaping and delivering Jet2's Data Science strategy, helping us unlock the value of our data to drive business performance, innovation and customer experience. Based at Holiday House in Leeds City Centre , this is a hybrid role, giving you the flexibility to work from home ...

complex, hybrid systems landscape spanning SaaS and internally developed applications to ensure integrated, scalable, and secure solutions across order management, routing, sortation, and customer experience. #J-18808-Ljbffr ...