676 to 700 of 1,809 Customer Experience Jobs in England

across Europe, Middle East and Africa within the Asset and Item Readers segment. This role focuses on driving growth through a combination of direct customer engagement and partner-led execution, working closely with system integrators, OEMs and solution providers. Success in this position requires a commercially driven and operationally … credible sales professional with experience in Retail environments, and Ability to engage with retailers on operationally critical initiatives, including inventory accuracy, RFID-enabled merchandise visibility, loss prevention, omnichannel fulfillment, and store productivity optimization. The Regional Sales Manager will support the execution of the EMEA go-to-market strategy, build ...

Xero is seeking a Head of CX Operations for Melio in Manchester. You will lead strategic operational initiatives, and scale CX capabilities across workforce management, QA, knowledge, and project management. You’ll partner with Product, Engineering, Data, Finance, and Sales to drive customer outcomes and business performance. You will … build an operating model, define KPIs, and lead a high-performing team to deliver measurable improvements in efficiency and customer experience. #J-18808-Ljbffr ...

with ongoing compliance monitoring and feeding into well-grounded 2nd line opinions on business changes. Qualifications & Requirements: You understand what a good vs. bad customer outcome looks like and what really drives those outcomes. This could come from experience in customer-facing processes, operations, product, customer experience, or risk-anywhere that has given you deep insight into how customers interact with financial services. You have a broad understanding of legislation, regulations and guidance applicable to Zopa's business and the regulatory environment that the bank operates in You're bored of traditional, tick ...

Senior Machine Learning Scientist - REMOTE This is an opportunity to join a high-growth AI SaaS business using NLP and GenAI to transform unstructured customer feedback into actionable business insights. You'll work at the intersection of Machine Learning research and production, developing models that directly influence customer experience and commercial outcomes. The Company They are an AI-focused technology company helping organisations unlock value from large-scale customer feedback data. With strong growth, expanding enterprise clients, and significant investment in AI, they are building innovative NLP and LLM-powered products that drive measurable business ...

Description Job Role: Customer AI Engineer Team: Song AI & Data - AI & Modelling Craft, UK&I Location: London/Manchester Career Level: Consultant (L9) We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate efficiently and sustainably through the unlimited potential of imagination, technology and intelligence. Visit us at: https://www.accenture.com ...

About the IT Function Location: Dartford Are you passionate about deliveringreliable, high-performing technology services and improving customer experience? This is an opportunity to lead the operational performance of a critical enterprise platform, ensuring stability, resilience, and continual improvement while collaborating with teams across the business. Laing … point of contact during service issues, providing clear stakeholder communication. Maintain operational reporting, documentation, and governance standards. Essential Requirements Strong experience in IT operations, service management, or platform support environments. Proven experience managing incidents and problem resolution processes. Experience working within multi-team and/or multi ...

sounding AI voice agents in 71+ languages with sub-second latency. We don't just hand customers a product and wish them luck — every customer gets a Forward Deployed Engineer who builds their agents, joins their Slack, and iterates with them weekly. We're building the future of voice … full sales cycle from prospecting through close for mid-market and enterprise accounts Run technically deep discovery calls to understand customer use cases, tech stack, and integration requirements Build and demo custom voice agent prototypes during the sales process to accelerate buy-in Partner with Forward Deployed Engineers ...

Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.As a Data Scientist, you will provide data driven insights to fight fraud. ...

influencers. Partner with our pre & post sales teams as well as senior and executive internal stakeholders to remove roadblocks, create opportunity and ensure customer success and long term value for the customer. Manage, track and report sales activities through Salesforce, Sales Navigator and 6Sense. Based on regional needs, craft … customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross‐sell opportunities. Proactively transition the customer to the customer team following the close of the initial customer sale to ensure a smooth customer transition and onboarding. Travel ...

that is going through a significant period of transformation and is looking to appoint a Senior Product Owner to help shape how its core customer and operational platforms evolve. The role will focus on Microsoft Dynamics 365 CE and a bespoke digital portal, with responsibility for setting direction, defining … design decisions and make sure the D365 platform and digital portal develop in a joined-up way. What you need to succeed Strong experience working as a Product Owner, Senior Business Analyst or a combination of both Experience working with Microsoft Dynamics 365 CE A track record ...

dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist consultants and have delivered solutions spanning nearly every aspect of the platform. We are looking … experienced service professionals with a passion for driving an excellent customer experience, who can thrive in a rapidly growing, dynamic business with a huge emphasis on collaborating with our clients to help them deliver exceptional service. The role The Business Process Consultant role works with our customers ...

Customer Service Specialist Location: Hybrid (2 days per week in Hatfield) Job Type: Full-time My client are looking for a Customer Service Specialist to join their expanding team. This role offers a unique opportunity to drive exceptional customer experiences and play a key role … Accurately record and manage B2B and B2C enquiries using Salesforce, qualify inbound sales opportunities, schedule site visits, and manage client communications across various platforms. Customer Journey & Account Ownership : Take full ownership of the customer journey, providing empathetic support and clear communication to help clients navigate their issues confidently. ...

project manager with proven experience in delivering major SAP projects to large corporate customers. Being the point of focus for our clients, you will take responsibility for and execute large scale change utilising a formal project management methodology such as SAP Activate or Prince2. Having a keen interest … consultants around the globe in delivering SAP based transformation programmes to the highest standard. Thriving in a can-do environment, you’ll use your experience of running end-to-end SAP projects to juggle the appropriate workstreams ensuring everything delivers to your plan. Keeping the customer ...

Customer Premises Equipment)Technical Investigation Engineer - Home Hub/Broadband My client a global telecoms provider is currently seeking a highly skilled CPE Technical Investigation Engineer to join their Home Hub In-Life team. This role is focused on the rapid investigation, replication, and diagnosis of complex customer … root cause identification, acting as the bridge between In-Life Operations and the firmware development teams. You will be responsible for recreating real-world customer issues within laboratory environments, producing high-quality technical evidence, and driving resolution through supplier and development teams. Above all, they are looking for someone ...

innovative strategies for account expansion. Own the entire sales cycle, from strategic new business prospecting through sophisticated negotiation and expertise closing. Manage and nurture customer relationships ensuring maximum satisfaction and retention, and promoting long-term strategic partnerships. Act as a strategic advisor to C-Suite and VP executives, articulating … vision and transformative value of Zendesk's AI-powered platform and its impact on their business objectives (e.g., customer experience, operational efficiency, cost savings).Proactively identify and pursue opportunities to cross sell additional products and services to existing customers to optimize account revenue and profitability. Leverage data insights ...

shape how the team does the same. Key Responsibilities Own product strategy and roadmap for a key area of the platform, shaping the customer experience across web and mobile. Partner with engineering to manage priorities, technical trade-offs, and delivery timelines. Use customer research, stakeholder feedback … data insights to identify opportunities and prioritise initiatives. Lead cross-functional teams to deliver roadmap objectives and measure success against key business and customer outcomes. Requirements 47 years product management experience in fintech, payments, or financial services. Experience owning product strategy and roadmaps for complex products. Strong ...

Change Communications & Engagement Manager - Product & ExperienceLocation: London (Hybrid) | Practice Area: Product & Experience | Type: PermanentShape transformation programmes through strategic communications, stakeholder engagement, and people-focused change delivery. The RoleWe are seeking a Change Communications & Engagement Manager to play a key role in delivering strategic transformation initiatives across complex client environments. … programmes, requiring the ability to communicate complex change impacts in a clear, engaging, and people-focused way. The ideal candidate will bring strong consulting experience, exceptional communication skills, and experience training design and supporting AI implementation or digital transformation initiatives. Commercial awareness and experience contributing to business ...

Senior Product Manager – Customer, Access & Identity Department: Product & Technology Employment Type: Full Time Location: London Reporting To: Group Product Director Description We are looking for an experienced Senior Product Manager to take the lead on our Customer, Access and Identity roadmap, owning a portfolio of initiatives that bring … together our customer data and modernise how customers access our products. This is a pivotal role in shaping how we identify, authenticate, and understand our customers across the business, and in turning a newly combined organisation into a single, coherent customer experience. You will own the product vision ...

About the Job you are considering:We are seeking a highly skilled and experienced Senior Mobile Solution Lead (iOS and Android) to join our Experience Design & Engineering Capability Unit. In this role, you will lead the development of innovative mobile applications, ensuring high performance, scalability, and maintainability. You will … work with leading organisations across financial services industry to design, build, and deliver cutting-edge mobile applications that transform customer experiences. You’ll bring expertise in native mobile development (Swift, Kotlin/Java) as well as cross-platform frameworks where relevant (Flutter, React Native), and collaborate with architects ...

with Kainos company values.?You will leverage successful delivery and strong client relationships to explore opportunities to win follow-on business with existing customers.? Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing … . Minimum Requirements: Willingness to undergo a security check clearance processupon joining, as part of the onboarding process- a must. Minimum 3 years of experience in a similar role with U K public sector organizations (ministries, government authorities, and any official governmental entity) is mandatory , preferably central government. Minimum ...

Level 3 qualification. Knowledge areas Include: Marketing Methods, Principles and Practices for a Business Campaign Implementation and Management Strategic Marketing Communications and Copywriting Enhancing Customer Experience and the Customer Journey Research and Campaign Planning in Compliance with regulations and Legislation Integrating IT And Digital Tools You will … gain practical experience in sales, employer engagement, networking, digital marketing and relationship management while completing the Level 3 Multi-Channel Marketer Apprenticeship, with opportunities for future career progression (Opportunities to progress onto higher or degree level apprenticeship on successful completion). Apprenticeship Standard Multi-channel marketer (level 3) Training ...

overall FreeWheel Strategy and translate how day‐to‐day work (and that of their teams, for people leaders) connects to this strategy. Use customer insights and stakeholder feedback to inform prioritization and decision‐making. Required Competencies Treats others fairly and respectfully, creating a safe working environment; earns trust through … authenticity, humility, respect, and credibility. Program/Project Management. Relationship Building & Stakeholder Management. Leadership & Developing Others (and experience in or proven ability to manage a group of 2–3 individual contributors). Generally understands the advertising technology space. Applies job knowledge and business experience to make effective decisions. ...

initiatives. Configure and support CargoWise modules, including Forwarding (Ocean, Air, and Road), Customs, Warehouse, Transport, Finance, Rates and Tariffs, Tracking and Visibility, eCommerce, and Customer Portal capabilities. Define solution architectures and integration requirements with enterprise applications. Collaborate with technical teams to design integrations, data migration, and reporting solutions. Program … growing the CargoWise consulting practice and developing market offerings. You Have a broad business skill set including stakeholder management, problem-solving, and resilience Have experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences Have excellent interpersonal skills and strong written and verbal ...

through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster … purchase, travelers make multiple searches and find the ‘best trip’ and ‘best deal’. The Offers Domain team is tasked with giving the customer a simple, clear, accurate, transparent pricing throughout their shopping and booking journeys. We do this by putting the customer first, creating capabilities that ...

Product Design organization. They’re looking for a Design Systems Lead to shape the evolution of a mature design system that supports millions of customer interactions across web and native mobile products. Working closely with Product, Engineering and Design leadership, you’ll lead a small team while driving design … enhance design workflows. It’s an opportunity to join a collaborative, product‐led environment where design plays a central role in shaping customer experiences at scale. 2 days per week in the Canary Wharf office. The role You’ll lead the evolution of a mature cross‐platform design system ...