701 to 725 of 946 Customer Experience Jobs in England

largest enterprise programs. You will oversee multi-site, multi-product deployments across connectivity, networking, cybersecurity and managed services. Collaboration with Sales, Engineering, Operations and Customer Experience is essential to ensure on-time, high-quality outcomes while protecting and accelerating revenue. #J-18808-Ljbffr ...

translate the business strategy into product, data, AI and technology capability. You will build a unified technology function that improves customer experience, lowers cost to serve, enables responsible AI use, and delivers clear ownership and KPI-driven outcomes. This leadership role will guide engineering, product, data and security ...

Westfield office to support the Site Trading Team. You will own the operational health of the website and app, ensuring a stable, high‐performing customer experience through effective production support and governance. Lead end-to-end incident, problem and defect management, coordinate cross‐functional teams to resolve production ...

leading the design and rollout of observability across real-time, latency-sensitive platforms. This is a hands-on role where you'll shape how customer experience, system reliability, and operational insight are measured end-to-end. You'll work closely with engineering teams to embed metrics, tracing, logging ...

will partner with engineering leads to define KPIs and manage product development across teams. Your role emphasizes a platform-as-a-product approach, enhancing customer experience through scale, reliability, and security. The ideal candidate brings over 7 years of platform product leadership and exceptional strategic prioritization skills, effectively ...

digital innovator with a passion for food, tech, and creating exceptional customer experiences? This is your opportunity to lead digital transformation for a premium brand that's redefining workplace dining across the region. We are seeking a Head of Digital ( contract based ) to champion digital strategy across our flagship ...

. You will lead the mobile engineering domain, shape technical strategy, and ensure scalable, secure, and performant mobile platforms that power field operations and customer experiences. You will collaborate with product and engineering, drive engineering excellence, and guide multiple teams through delivery challenges while staying current with mobile technologies. ...

contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is between £35,000 and £50,000 Depending on experience and will be a office based role in Solihull with some remote working. Benefits & Package for a Service Delivery Manager: Salary … Depending on Experience Hours: Monday - Friday, 9am - 5:30pm Contract Type: Permanent Location: Hybrid - Solihull 33 days holiday (including Bank Holidays) Referral Bonus - Recommend a friend Employee Assistance Programme Private Medical Insurance after probation Enhanced Maternity and Paternity pay Salary sacrifice; pension scheme, cycle to work scheme and electric ...

meaningful impact on a large-scale consumer platform. You'll work at the intersection of product, analytics, experimentation, and user behaviour, helping to improve customer experiences used by millions of people. THE COMPANY They are a well-established digital business with a large consumer audience and a strong focus … data-driven decision making. Operating within a fast-paced product environment, they invest heavily in analytics, experimentation, and technology to continuously enhance their customer experience. THE ROLE As a Senior Product Analyst, you will partner with cross-functional product teams to drive better customer outcomes through insight, experimentation ...

business. You'll work closely with clients across HR, Operations, Payroll, Finance and IT, becoming a trusted advisor whilst working alongside internal marketing, customer success and product teams to maximise growth. The business has an excellent culture, encourages personal development and offers clear opportunities for progression as it continues … meetings via Teams and face-to-face. Prepare proposals, negotiate commercial agreements and close additional business. Work closely with internal teams to ensure outstanding customer experience. Maintain accurate CRM records and pipeline forecasts. Manage your own diary with the flexibility of a fully remote role. What We're Looking ...

Valtech? We’re the experience innovation company—a trusted partner to the world’s most recognised brands. To our people we offer growth opportunities, a values‐driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you’ll find an environment designed … continuous learning, meaningful impact, and professional growth. Whether you’re pioneering new digital solutions, challenging conventional thinking, or building the next generation of customer experiences, your work will help transform industries. The Role As Lead Appian Consultant, you’ll work alongside multidisciplinary teams of strategists, architects, engineers, analysts, designers ...

Valtech? We’re the experience innovation company—a trusted partner to the world’s most recognised brands. To our people we offer growth opportunities, a values‐driven culture, international careers and the chance to shape the future of experience. The opportunity At Valtech, you’ll find an environment designed … continuous learning, meaningful impact, and professional growth. Whether you’re pioneering new digital solutions, challenging conventional thinking, or building the next generation of customer experiences, your work will help transform industries. The Role As Lead Appian Consultant, you’ll work alongside multidisciplinary teams of strategists, architects, engineers, analysts, designers ...

item think about how you might purchase something of £30k and above, for example house, car, high-end jewellery, boat. Another has a traditional customer lifecycle tied to it. E.g. you buy the service, theres an in-life element with the ability to cross and up sell, and theres … sell window at the end where youre able to re-engage the customer into a new sale. The third is how you manage the customer whilst theyre experiencing the product or service e.g. how you might utilise technology to track a customers movement, see them check into venues ...

Join TUI and shape the future of customer experience. As our Service Design Lead, you'll establish and lead TUI's Service Design practice, driving the development of seamless, end-to-end customer experiences across all channels and touchpoints while transforming how we design and deliver services … develop and implement a comprehensive service design strategy for TUI, establishing the vision, principles, and approach for how service design will transform customer experiences and business operations. Building and leading TUI’s service design practice, you’ll recruit, develop, and mentor a team of service designers while establishing methodologies ...

transforming how we connect with customers—moving beyond one-off communications to creating seamless, connected experiences across every stage of the journey. As our Customer Retention Strategist, you'll play a key role in shaping this evolution, helping us deliver more personalised, omnichannel experiences that keep customers engaged … coming back. You'll use customer data from multiple sources to uncover meaningful insights and identify opportunities to improve retention and customer lifetime value. Working closely with analytics and marketing teams, you'll turn those insights into data-led strategies and personalised journeys, ensuring the right customers ...

transforming how we connect with customers—moving beyond one-off communications to creating seamless, connected experiences across every stage of the journey. As our Customer Retention Strategist, you'll play a key role in shaping this evolution, helping us deliver more personalised, omnichannel experiences that keep customers engaged … coming back. You'll use customer data from multiple sources to uncover meaningful insights and identify opportunities to improve retention and customer lifetime value. Working closely with analytics and marketing teams, you'll turn those insights into data-led strategies and personalised journeys, ensuring the right customers ...

clients, you'll provide technical support, troubleshoot issues, manage support tickets, and work closely with Development and Service teams to deliver an excellent customer experience. Key Responsibilities Act as the first point of contact for client support requests. Log, manage, and update support tickets. Troubleshoot technical issues and resolve … problem solving. Maintain accurate ticket notes and documentation. Ensure service levels and response times are met. What We're Looking For Strong communication and customer service skills. A genuine interest in IT and technology. Ability to prioritise workload and multitask. High attention to detail. Experience using Microsoft Office ...

leader who enjoys remaining hands-on while mentoring and developing a team of skilled engineers. You'll play a key role in resolving complex customer issues, driving service excellence and supporting the continued growth of an ambitious organisation. What you'll do Lead and develop a team … Line engineers within a busy MSP environment. Take ownership of complex technical escalations and major customer issues. Mentor and coach engineers, providing technical guidance and leadership. Work closely with service delivery teams to ensure exceptional customer outcomes. Lead by example through hands-on technical involvement and proactive problem ...

team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the Role We are looking for customer‐focused software engineers to build custom software that leverages OpenAI … APIs to solve real customer problems. As an FDSWE, you will work with our customers and OpenAI Forward Deployed Engineers to design and implement scalable solutions that tackle their toughest problems. You will design abstractions that improve delivery speed and quality across Forward Deployed engagements, collaborate closely with internal ...

charter end-to-end. You will lead a team of product managers, marketers, and program managers building the systems, experiences, and intelligence that drive customer settlement at scale. Your products today reach 140MM+ customers annually and operate across all 10 emerging marketplaces. Your charter spans four interconnected programs … build conviction on long‐horizon product bets while delivering measurable quarterly results; who can architect ML‐powered systems while staying grounded in customer psychology and behavioral economics; and who can lead cross‐functional teams spanning product, science, marketing, and engineering across geographies. You will operate at the intersection ...

Resource Planning Manager is responsible for ensuring customer facing teams have the right people, with the right skills, in the right place at the right time. This role supports forecasting, capacity planning and scheduling to support optimal service levels and business performance. The Resource Planning Manager provides data-driven … insight to support strategic decision-making and ensure operational efficiency as well as supporting intraday activities to support great customer experiences and to drive operational efficiency Key Responsibilities Develop and manage medium to long-term resource plans to meet business demand and organisational priorities, working with the Resource Planning ...

workload and monitor team performance against service standards. Provide technical guidance, coaching and training to payroll staff. Establish a culture of continuous improvement and customer-focused service delivery. Support recruitment, induction and performance management activities. Investigate and resolve complex payroll and pension-related issues. Lead payroll transformation, automation … payroll and pension information clearly to both specialist and non-specialist audiences. Support internal and external audits and ensure timely implementation of recommendations. Extensive experience managing payroll operations within a complex organisation. Advanced knowledge of Oracle Payroll systems and payroll system administration. Strong understanding of Local Government Pension Scheme ...

London About the Role We are seeking a talented Data Scientist to develop and deploy machine learning solutions that directly influence business decisions, enhance customer experiences, and improve operational efficiency. You will be responsible for translating complex business challenges into scalable data science solutions, building and deploying robust machine … sharing initiatives and promote best practices across the wider data community. Support the development of innovative solutions that deliver measurable business value. Required Skills & Experience Strong foundation in Machine Learning, Statistics, and Data Science methodologies. Extensive experience developing and implementing machine learning models using Python. Proven experience ...

busy operation. You'll play a key role in ensuring engineers, customers and service requests are managed efficiently while delivering an exceptional customer experience. The Role Reporting to the Service Manager, you'll be responsible for: Providing administrative support to the Service department Logging, updating and managing service calls … service requests and engineer attendance Processing service-related documentation and maintaining accurate records Supporting the wider operations team with day-to-day administration Ensuring customer queries are dealt with promptly and professionally Working closely with internal teams to maintain excellent service levels About You We're looking for someone ...

largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably.****At Temenos, we have an open-minded and inclusive culture, where everyone … operational goals, driving efficiency and success for clients in the enterprise banking sector.* **Cross-Functional Collaboration**: Work closely with product management, engineering, sales, support, customer success, field consulting, and external partners to codify, standardize, and share enterprise knowledge across all Temenos teams.* **Knowledge-Centered Culture**: Embed knowledge management practices ...