776 to 800 of 1,808 Customer Experience Jobs in England

Senior Lead, Organisational Design & Operating Model

Location
Greater London, England, United Kingdom
roadmaps. This is a high-profile transformation role where you’ll set design principles, assess current arrangements and develop future-state options that balance experience, efficiency and organisational effectiveness. You’ll identify ways to simplify, consolidate, automate or redesign services. You’ll also improve self-service, reduce duplication … opportunities, benefits assessments and a practical implementation roadmap. About you We’re looking for a credible, strategic and commercially aware transformation professional with significant experience of leading Target Operating Model. You’ll have demonstrable experience in organisational design, workforce transformation or operating model review programmes in large, complex ...

Head of Channel Sales and Activation, Devices and Services

Location
City of Westminster, England, United Kingdom
Activation, Devices and Services Share Head of Channel Sales and Activation, Devices and Services Copy link corporate_fare Google place London, UK Advanced Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders;deep expertise in domain. Share Head of Channel Sales and Activation, Devices and Services … Copy link Bachelor's degree or equivalent practical experience. 10 years of experience in retail store operations or retail management within the smartphone or consumer electronics industry. 5 years of experience working with executive stakeholders. Experience building and developing retail strategies and overseeing their ...

Software Development Engineer II

Location
Greater London, England, United Kingdom
investors, harnessing our distinctive investment research process, built on 8 decades of proprietary data and research insights, and coupled with our data-grounded and customer-focused approach to building software. The ideal candidate for this role will be passionate about our mission, driving for superior long-term investment results … relationships with your customers, partner teams and the engineers on your team. Measuring the quality of your software and systems via instrumentation, observability, and customer usage patterns. Influence your team’s technical decisions by making insightful contributions to team priorities and approach. Leverage AI in your daily work ...

Head of Public Sector

Hiring Organisation
Adobe Systems
Location
London, UK
Employment Type
Full-time
largest Public Sector customers and prospects. As one of Adobe's biggest verticals by opportunity, the candidate should display strong technology/cloud computing experience, with deep knowledge of the UK Public Sector marketplace. Our suite of products is market leading in the customer experience space … have had terrific success globally with major brands. Our growth targets are bold, and we need intelligent, successful sales leaders who have the skills, experience and track record to work with their team to develop and drive enterprise wide growth. What you'll Do Lead a team of Account ...

Project Manager – Customer Access and Service Transformation (CAST) – #OR114024

Location
Greater London, England, United Kingdom
exciting interim opportunity with the London Borough of Lambeth to support delivery of the Customer Experience Strategy 2026–2029 through the Customer Access and Service Transformation (CAST) programme. Reporting to the CAST Programme Director, the interim Project Manager will move the programme from strategy and action planning … meeting coordination, agenda preparation, minute-taking, action follow-up, stakeholder liaison and documentation control. The ideal candidate will bring demonstrable project management and PMO experience in a complex organisation, with a strong grasp of change control, delivery assurance and escalation processes. Experience supporting transformation, digital, technology or customer ...

Digital Tyre Merchandiser

Hiring Organisation
Kwik Fit
Location
Hertfordshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
content to ensure customers are presented with the most relevant tyres for their vehicle, driving requirements and budget. Working at the intersection of customer experience and commercial performance, the role balances key business objectives including conversion, revenue, margin, stock availability and supplier priorities to maximise trading performance … customer satisfaction. The role is based at our central offices in Letchworth, though will involve working from home and with local, regional and national travel as required by the business. The Day to Day Own the end-to-end ordering, ranking and presentation of tyres across on-site search ...

Product Manager - UK Cards

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent, Work From Home
role will cover a broad range of work across the UK Cards product. Driving product and growth initiatives You will identify opportunities to improve customer experience, engagement, conversion and business performance. Examples include: Designing and running experiments across acquisition, onboarding, engagement and retention Improving customer journeys, product … features and servicing experiences Using data and customer insights to prioritise product opportunities Defining MVPs and validating ideas before committing engineering resources Working closely with engineering teams to deliver high impact improvements Building operational leverage and AI-enabled workflows We want someone who actively looks for smarter and more ...

Pricing Lead

Hiring Organisation
The Consultancy Group (London)
Location
City of London, London, United Kingdom
markets to optimise the relationship between margin per transaction, conversion rates, and gross profit. Analyse and communicate updates on revenue trends. Collaborate with Supply, Customer Experience, and Finance teams to identify and support broader commercial opportunities. Partner with Data, Product, and Engineering teams to ensure the development … processes and capabilities. Perform performance analysis to find opportunities to improve trading margins through strategic adjustments. Your Skillset: Strong numerical, commercial, and financial acumen. Experience in developing and delivering dynamic pricing models. Excellent communication and presentation skills. Experience in setting strategies and leading teams. Capable of working effectively ...

Tech Specialist

Hiring Organisation
Tech Mahindra
Location
Reading, England, United Kingdom
countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded … multinational federations of companies. Job Details Job Title: Tech Specialist. Location – Reading, UK Salary Range – GBP 65K-75K PA Having 7 to 10 Years experience in IT Industry Wherein 5+ years in Appian. 4-5 years of experience in development of enterprise-level web applications using an object ...

Online Merchandiser

Hiring Organisation
Jollyes Pets
Location
Waltham Abbey, Essex, United Kingdom
Employment Type
Full-Time
Salary
£33,000 - £35,000 per annum
more benefits. An exciting time to join an award-winning business in a phase of growth, in an impactful team to provide a brilliant experience to our online customers with accurate product info, range and promotion implementation, maximising the financial performance of the site. If you know your … around PIM and Magento, it’s a great time to bring your e-Commerce experience to Jollyes! The Benefits At Jollyes, we’re as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues ...

Senior D&T Manager

Location
Greater London, England, United Kingdom
developing and implementing digital technologies to drive business growth. What You’ll Do: Develop and implement digital strategies to drive business growth and improve customer experience Provide formal supervision to employees, including training, development, coaching, and performance evaluations Oversee the continuous review of digital systems and processes … colleagues to take action while being guided by the organization's functional business plans What You’ll Need: Bachelor's Degree preferred with relevant experience in digital management, technology, or a related field In lieu of a degree, a combination of experience and education will be considered Experience ...

Senior Endpoint & Security Engineer, London office

Location
Greater London, England, United Kingdom
Senior Endpoint & Security Engineer, London office Information Technology Group UK-London Office 8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact. At 8x8 we',re reimagining how work gets done … Looking For: Required Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent hands‐on experience. Minimum 6 years experience in endpoint engineering or endpoint security, with clear senior‐level ownership in recent roles. Hands‐on MDM experience at scale (1,000+ devices) using ...

Lead Product Designer - Product & Experience

Hiring Organisation
Capco
Location
London, UK
Employment Type
Full-time
Lead Product Designer - Product & ExperienceLocation: London (Hybrid) | Practice Area: Product & Experience | Type: PermanentDesign with impact. Lead with empathy. Transform experiences. The RoleCapco is a global technology and business consultancy focused on the financial services and energy sectors. Our designers translate strategy into intuitive digital products and engaging customer … experiences used at scale. You'll also help clients embrace AI-enabled ways of working, ensuring emerging technologies are applied responsibly to create meaningful customer and business outcomes. What You'll DoLead complex customer experience and design engagements, aligning business goals with user-centred product opportunities. Partner ...

Senior Engineering Manager, EMEA

Location
Greater London, England, United Kingdom
Company Overview: At Panopto, we are the most customer-centric learning technology company in the world. As the leader in visual and audio-based learning, we empower organizations to share knowledge effortlessly in a capture and post-capture world. We don’t just build software; we obsess over … Legacy: Build a resilient, modern engineering organization and platform architecture that powers global video learning seamlessly for millions of daily users. Values in Action Customer First, Always : You proactively surface friction points in the customer experience before they are escalated — and propose solutions, not just reports. Thrive ...

Senior Product Marketing Manager, Distribution

Location
Greater London, England, United Kingdom
unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide. It’s an incredibly exciting time to work in energy. Join … much greater data complexity, Kraken Distribution helps utilities modernise how they plan, operate, and evolve their networks - enabling smarter, more flexible, and more customer-centric grids. What you’ll own Product Strategy & Commercialisation Help figure out product-market fit for Distribution across target markets Identify market opportunities and customer ...

Head of Fund Operations

Location
Greater London, England, United Kingdom
European markets. You'll lead experienced managers and senior specialists, helping them scale high-performing teams while continuously improving service quality, efficiency and customer experience. Together with your Product Manager and Engineering Manager, you'll shape the future of fund operations, balancing operational excellence with product innovation. … multiple markets. Owning operational delivery for capital calls, distributions, treasury operations, investor support and fund-related operational services. Driving operational excellence across quality, efficiency, customer satisfaction and scalability. Coaching experienced fund operations professionals through complex operational, legal and fund-specific challenges. Setting clear priorities, allocating capacity and ensuring your ...

IT Consultant

Hiring Organisation
Trident
Location
Brighton, East Sussex, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
subscriptions. Regular social events, team-building activities, and a Refer-a-Friend bonus scheme. About the Role We are seeking a highly motivated and customer-focused IT Consultant to join our growing technical team. This role will play a key part in delivering exceptional IT services and solutions … skills. You will be responsible for providing end-to-end technical support and project delivery, both remotely and onsite, ensuring a seamless and professional customer experience at all times. The key role responsibilities include: Delivering end-to-end technical support, ownership, and resolution of client issues in line ...

Technical Consultant

Hiring Organisation
Trident
Location
Brighton, East Sussex, South East, United Kingdom
Employment Type
Permanent
Salary
Competitive + 33 days of holiday p.a.
demandITcourses,practicetestsandvirtuallabs. AccesstoBupaEmployeeAssistanceProgramme(EAP)foryouandyourfamily. CycletoWorkscheme. AccesstovendorpricingforpersonalIThardwareandsoftwarepurchases. MicrosoftWorkplaceDiscountProgrammewithsavingsonSurfacedevicesandMicrosoft365subscriptions. Regularsocialevents,team-buildingactivities,andaRefer-a-Friendbonusscheme. About the Role We are seeking a highly motivated and customer-focused Technical Consultant to join our growing technical team. This role will play a key part in delivering exceptional IT services and solutions … skills. You will be responsible for providing end-to-end technical support and project delivery, both remotely and onsite, ensuring a seamless and professional customer experience at all times. The key role responsibilities include: Delivering end-to-end technical support, ownership, and resolution of client issues in line ...

Technical Consultant

Location
Preston, Lancashire, United Kingdom
demandITcourses,practicetestsandvirtuallabs. AccesstoBupaEmployeeAssistanceProgramme(EAP)foryouandyourfamily. CycletoWorkscheme. AccesstovendorpricingforpersonalIThardwareandsoftwarepurchases. MicrosoftWorkplaceDiscountProgrammewithsavingsonSurfacedevicesandMicrosoft365subscriptions. Regularsocialevents,team-buildingactivities,andaRefer-a-Friendbonusscheme. About the Role We are seeking a highly motivated and customer-focused Technical Consultant to join our growing technical team. This role will play a key part in delivering exceptional IT services and solutions … skills. You will be responsible for providing end-to-end technical support and project delivery, both remotely and onsite, ensuring a seamless and professional customer experience at all times. The key role responsibilities include: Delivering end-to-end technical support, ownership, and resolution of client issues in line ...

Senior Manager, Data, AI & Performance Analytics

Hiring Organisation
Cotswold Outdoor Group Ltd
Location
Swindon, Wiltshire, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£70,000
work, it's who we are. Every day, our head office teams play a vital role in helping people get outside, explore more, and experience the world around them. We're looking for a Senior Manager, Data, AI & Performance Analytics to join us on that journey. This role … next move, you'll find opportunities to learn, grow, and be part of something bigger. What you'll be doing Define and deliver the Customer & Digital Data, AI and Analytics strategy, building a high-performing capability to drive eCommerce growth and commercial performance. Act as a senior leader across ...

Senior Digital Product Manager

Location
Nottingham, England, United Kingdom
product design and development, and define metrics to measure the success of products* Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions**What you’ll bring*** Proven experience working within a regulated industry with demonstrable in market results … influence and inspire senior stakeholders through strong commercial thinking & engaging communication* Proven ability to leverage data and insight to define product strategy and customer experience* Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering* Excellent communication skills, able to engage, influence ...

Senior Digital Product Manager

Location
Greater London, England, United Kingdom
product design and development, and define metrics to measure the success of products* Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions**What you’ll bring*** Proven experience working within a regulated industry with demonstrable in market results … influence and inspire senior stakeholders through strong commercial thinking & engaging communication* Proven ability to leverage data and insight to define product strategy and customer experience* Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering* Excellent communication skills, able to engage, influence ...

Product Manager - Financial Assurance

Hiring Organisation
ENSEK
Location
Nottingham, UK
Employment Type
Full-time
transforming how energy retailers operate, innovate and manage at scale. We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI‐driven insight, all underpinned by modern, cloud‐native architecture. ENSEK is at an exciting inflection point as we scale … build trust with finance professionals while delivering valuable, scalable software solutions. Key responsibilities: Own the strategy, vision and roadmap for Financial Assurance, using customer insight, commercial input and product data to continuously evolve priorities. Write high-quality product specifications and requirements that engineering teams can build from with confidence ...

Drives and PLC Technical and Application Support Engineer

Hiring Organisation
ABB
Location
Olney, Buckinghamshire, UK
Employment Type
Full-time
this role, you will have the opportunity to provide technical and application support to partners, customers and the sales organisation. You will contribute to customer satisfaction, delivering a superior customer experience being part of the Technical & Applications Support team within the Technical function for the UK drives … business. This role supports the sales organisation by adapting the drives portfolio and technology with customer applications to meet specific requirements. Our Team DynamicsOur teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part ...

Ecommerce Digital Product Manager

Hiring Organisation
New Appointments Group
Location
Ramsgate, Kent, United Kingdom
Employment Type
Permanent
Ecommerce Digital Product Manager - Thanet This role offers the opportunity to take ownership of the client's ecommerce platform, driving digital growth, customer experience and commercial performance. Working closely with internal stakeholders, external agencies and technology partners, you will lead the development of the next-generation ecommerce website … roadmap and commercial performance. Lead the development, testing and launch of the new ecommerce website as the business Product Owner. Drive online revenue, conversion, customer acquisition, retention and lifetime value through data-led improvements. Manage the ecommerce trading calendar, including product launches, promotions and merchandising. Monitor ecommerce KPIs, analyse ...