Head Of Operations
- Hiring Organisation
- Pearson Whiffin Recruitment Ltd
- Location
- Maidstone, Weavering, Kent, United Kingdom
- Employment Type
- Permanent
- Salary
- £75000 - £90000/annum
place. You will work closely with senior stakeholders, external technology partners and internal teams to deliver operational excellence, regulatory compliance and a high-quality customer experience. Key Responsibilities Lead operational delivery across Client Services, Compliance and Product functions. Develop, implement and continuously improve scalable operational processes and controls. Define … monitor operational KPIs, performance metrics and reporting frameworks. Identify and resolve operational risks, bottlenecks and inefficiencies. Oversee customer and partner onboarding processes, ensuring a seamless transition from Sales into Operations. Collaborate closely with Sales and Finance to support forecasting, billing and contractual processes. Maintain strategic oversight of compliance activities ...