801 to 825 of 1,808 Customer Experience Jobs in England

occasional travel between our offices. The Role In this key role, you'll lead architectural strategy across business platforms, shaping holistic solutions that enhance customer experience and operational excellence. Collaborating across teams and technology partners, you'll ensure our architecture aligns with business goals and governance standards. Main … functional requirements and interact with other cross-functional teams Attending and contributing to technology governance forums and strategic planning discussions Essential Skills & Experience Strong experience in enterprise and solution architecture Knowledge of architecture frameworks (e.g. TOGAF) Expertise in SaaS platforms, application integration, and APIs Understanding of DevOps/ ...

occasional travel between our offices. The Role In this key role, you'll lead architectural strategy across business platforms, shaping holistic solutions that enhance customer experience and operational excellence. Collaborating across teams and technology partners, you'll ensure our architecture aligns with business goals and governance standards. Main … functional requirements and interact with other cross-functional teams Attending and contributing to technology governance forums and strategic planning discussions Essential Skills & Experience Strong experience in enterprise and solution architecture Knowledge of architecture frameworks (e.g. TOGAF) Expertise in SaaS platforms, application integration, and APIs Understanding of DevOps/ ...

requirements. Document, manage and maintain functional requirements, user stories and acceptance criteria. Develop current-state and future-state business process maps, user journeys and customer experience flows. Conduct gap analysis to identify opportunities for business, process and system improvements. Support solution design activities, ensuring business requirements are fully … activities. Identify opportunities for process optimisation and automation to improve operational efficiency. Produce project documentation, reports and stakeholder presentations as required. About You Proven experience as a Business Analyst or Process Analyst within business transformation and change programmes. Strong experience gathering, documenting and managing functional requirements, user stories ...

Senior Technical Support Advisor – EV Charging Manchester (Office Based 4 days Per Week) | Salary £50,000–£55,000 (dependent on experience) - Relocation support available (up to £3,000) for the right candidate About the Role This role sits at the centre of the customer experience, leading … problems quickly, while also mentoring and developing the wider support team to raise the standard of service across the board. This is a technical customer support leadership role, not a hardware engineering one. You will need a genuine understanding of how EV chargers and their back-office platforms work ...

stack solution for building, fine-tuning, and deploying AI at scale. Whether an organization is modernizing internal operations, launching AI-powered products, or transforming customer experiences, Aion takes them from concept to production on a single, unified platform. We work differently than most AI companies: our teams deploy alongside … looking for exceptional people to help us scale. Who You Are You're a hands-on AI engineer with 3-5+ years of experience building production-grade multimodal AI systems and LLM applications. Your responsibilities mirror those of a hands-on AI startup CTO you work in small ...

professional development Monitoring emerging technologies and industry trends, working with the AI Architect to identify opportunities to improve how we work and enhance the customer experience Identifying opportunities to simplify processes, strengthen operational resilience and make better use of technology across the business Championing Company values, policies … people management processes, including the health and safety responsibilities associated with leading a team THE TALENT YOU'LL BRING Proven experience leading a business systems, technology, transformation or operational systems function Strong experience developing and managing technology strategies, roadmaps and prioritisation frameworks A strategic mindset with the ability ...

support career with Concero! Earn while you learn, solve real-world technical issues and help schools use technology with confidence. Role Monitor your customer portfolio and respond to incidents logged by the customer or on behalf of the customer Management of problems to resolution for any network … ensure that service levels are achieved, proactive maintenance and change implementation objectives are met Proactively seek out changes that will add value for the customer and ensure the service is delivered in the most efficient and dynamic way Identify and raise issues, escalate or resolve where required and offer ...

role supporting the modernisation of highways infrastructure through the successful implementation of technology solutions that improve network performance, safety, resilience, and customer experience. The successful candidate will manage complex technology projects involving multiple stakeholders, suppliers, and operational teams, ensuring delivery is on time, within budget, and aligned with strategic … confident project professional with a strong background in transport technology, intelligent transport systems (ITS), highways infrastructure, or large-scale technology transformation programmes. Essential Experience The successful candidate will have: ·Proven experience delivering complex technology projects within highways, transport, infrastructure, or a related environment. ·Strong project management experience ...

summary An exciting opportunity has arisen for a motivated, enthusiastic Digital Support Engineer with a passion for excellent customer service to join our Digital Support team at Alder Hey. The ideal candidate will be courteous, professional and flexible to changes in working practices. A can-do, friendly, customer-centric disposition is essential. The post will require demonstrable experience in an IT Support role to successfully support our Tech Bar and clinical teams with their Digital support requirements. A current, valid driving licence would be desirable. The working hours are 37.5 per week at NHS Band 4. ...

buyers and teams across the business. You will manage product testing and certification, identify quality issues and support continuous improvement. You will use product, customer and returns data to identify trends and opportunities to improve product quality and customer experience, while providing clear technical guidance and ensuring … technical requirements and ensure actions are completed within agreed timescales. Review new products and provide technical recommendations to improve quality and performance. Work with Customer Services and After Sales to investigate customer complaints and identify opportunities for improvement. Analyse returns and inspection data to identify trends, improve product ...

reports to the Head of Financial Crime Intelligence Product. What You’ll Do Product Ownership Own the Name Screening & Payment Screening product area across customer onboarding, ongoing monitoring and transactions for clients and counterparties. Define the strategy for your area, ensuring alignment with overall Financial Crime Intelligence Product domain … requirements. Work closely with Engineering on managing vendor integrations, event schemas, data models, and system performance and scalability. What we’re looking for Previous experience in fintech, crypto, payments, regulated financial services. 4+ years’ experience as a Product Manager. 2+ years working on Screening products. Strong understanding ...

capabilities for performance marketing. This role will work closely with the Ecommerce business team and technology teams to deliver data-driven solutions that enhance customer experience and optimize paid media performance. The ideal candidate will have a strong understanding of Ecommerce platforms, that drive subscription services (for finance … automation and mailing products), Customer Data Platforms (CDP), and performance marketing technologies, with a proven ability to translate business needs into actionable technical requirements. and payment industry. Your role in our future: Define and own the Ecommerce product roadmap, aligning with business objectives and customer needs. Collaborate with ...

senior executives across commercial and public‐sector organisations. Shape and deliver technology and digital strategies aligned to organisational goals such as growth, efficiency, resilience, customer experience, and innovation. Provide technology foresight and market intelligence, grounded in Gartner’s global research, benchmarks, and best practices. Lead the delivery … Director, or Senior Manager within a consulting firm or advisory environment. Consulting & Strategy Capability Strong grounding in management consulting and technology strategy (consulting firm experience strongly preferred). Experience leading client engagements end‐to‐end, from problem definition through delivery. Confidence operating with senior executive stakeholders in complex ...

senior executives across commercial and public‐sector organisations. Shape and deliver technology and digital strategies aligned to organisational goals such as growth, efficiency, resilience, customer experience, and innovation. Provide technology foresight and market intelligence, grounded in Gartner's global research, benchmarks, and best practices. Lead the delivery … Director, or Senior Manager within a consulting firm or advisory environment. Consulting & Strategy Capability Strong grounding in management consulting and technology strategy (consulting firm experience strongly preferred). Experience leading client engagements end‐to‐end, from problem definition through delivery. Confidence operating with senior executive stakeholders in complex ...

Delivery Lead, you'll play a critical role in enabling high-performing cross-functional squads to deliver valuable product outcomes that directly influence customer experience, business growth, and the evolution of our technology ecosystem. This is a unique opportunity to join a greenfield initiative where you'll shape … forecasts to business and technology stakeholders. Contribute to the evolution of delivery frameworks, standards, and best practices across the organisation. Minimum Qualifications5+ years of experience in Delivery Management, Agile Delivery, Scrum Master, or similar delivery-focused roles. Demonstrated experience enabling Product and Technology teams to deliver value ...

directly with Sierra to hire for this role. About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid … Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. ...

directly with Sierra to hire for this role. About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid … Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. ...

directly with Sierra to hire for this role. About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid … Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. ...

directly with Sierra to hire for this role. About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid … Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. ...

reports to the Head of Financial Crime Intelligence Product. What You’ll Do Product Ownership Own the Name Screening & Payment Screening product area across customer onboarding, ongoing monitoring and transactions for clients and counterparties. Define the strategy for your area, ensuring alignment with overall Financial Crime Intelligence Product domain … requirements. Work closely with Engineering on managing vendor integrations, event schemas, data models, and system performance and scalability. What we’re looking for Previous experience in fintech, crypto, payments, regulated financial services. 4+ years’ experience as a Product Manager. 2+ years working on Screening products. Strong understanding ...

delivers quality. About the role This is a technically advanced, hands-on senior consulting role that will best suit an experienced technical professional, with experience of designing and delivering enterprise-grade Azure Virtual Desktop (AVD) solutions. The role requires consultative approach and the ability to translate customer objectives … Delivery Design, deploy and optimise enterprise Azure Virtual Desktop environments, including host pools, session hosts, application delivery, profiles, image management and operational handover. Translate customer requirements into secure, scalable and supportable AVD designs aligned to Microsoft best practice, customer governance and operational requirements. Implement and integrate core supporting ...

More about our mission and what we offer. Job DescriptionAbout The TeamThe Global KYC and Onboarding Squad is improving Wise's KYC and onboarding experience by reducing three things at the same time: Financial crime risk, by making reviews, controls, and decisioning more effective. Operational cost, by automating repeatable … work and improving how agents handle complex cases. Customer friction, by making verification clearer, faster, and easier to complete. Business Onboarding Verification focuses on business customers. Businesses are not simple identity objects: they are legal entities connected to directors, shareholders, UBOs, authorised signatories, employees, documents, registry data, vendor data ...

portfolio management. Policy, Process and Procedures Ensure awareness of and compliance with regulatory and legislative requirements. Ensure compliance with internal policies. Environmental Awareness/Customer Focus Develop and maintain stakeholder relationships across UK Claims and other functions within Sompo. Support the development of data led insights that raise awareness … performance, customer experience, and claim outcomes. Technical Performance Support the UK Claims function in the production of analytical and insight driven products and outputs. Produce regular statistical and analytical claims information to Portfolio and Risk Managers and Senior Management to enable effective monitoring of Claims. ...

Account Executive London, England, United Kingdom About this position About RudderStack RudderStack helps companies build on top of their own data. Our warehouse-native Customer Data Platform enables engineering, data, and AI teams to collect, unify, govern, and activate customer data while maintaining full ownership and control. … running directly on top of the customer's cloud data warehouse or lakehouse, RudderStack reduces data movement, improves governance, lowers infrastructure costs, and accelerates modern data and AI initiatives. Leading companies including Lovable, Jaguar Land Rover, and Foot Locker trust RudderStack to power mission-critical customer data infrastructure. ...

About us At Sierra, were creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney. We are guided … values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret ...