101 to 125 of 225 Customer Experience Jobs in the South East

countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded … multinational federations of companies. Job Details Job Title: Tech Specialist. Location – Reading, UK Salary Range – GBP 65K-75K PA Having 7 to 10 Years experience in IT Industry Wherein 5+ years in Appian. 4-5 years of experience in development of enterprise-level web applications using an object ...

subscriptions. Regular social events, team-building activities, and a Refer-a-Friend bonus scheme. About the Role We are seeking a highly motivated and customer-focused Technical Consultant to join our growing technical team. This role will play a key part in delivering exceptional IT services and solutions … skills. You will be responsible for providing end-to-end technical support and project delivery, both remotely and onsite, ensuring a seamless and professional customer experience at all times. The key role responsibilities include: Delivering end-to-end technical support, ownership, and resolution of client issues in line ...

demandITcourses,practicetestsandvirtuallabs. AccesstoBupaEmployeeAssistanceProgramme(EAP)foryouandyourfamily. CycletoWorkscheme. AccesstovendorpricingforpersonalIThardwareandsoftwarepurchases. MicrosoftWorkplaceDiscountProgrammewithsavingsonSurfacedevicesandMicrosoft365subscriptions. Regularsocialevents,team-buildingactivities,andaRefer-a-Friendbonusscheme. About the Role We are seeking a highly motivated and customer-focused Professional Services Consultant to join our growing technical team. This role will play a key part in delivering exceptional IT services and solutions … skills. You will be responsible for providing end-to-end technical support and project delivery, both remotely and onsite, ensuring a seamless and professional customer experience at all times. The key role responsibilities include: Delivering end-to-end technical support, ownership, and resolution of client issues in line ...

requirements. Document, manage and maintain functional requirements, user stories and acceptance criteria. Develop current-state and future-state business process maps, user journeys and customer experience flows. Conduct gap analysis to identify opportunities for business, process and system improvements. Support solution design activities, ensuring business requirements are fully … activities. Identify opportunities for process optimisation and automation to improve operational efficiency. Produce project documentation, reports and stakeholder presentations as required. About You Proven experience as a Business Analyst or Process Analyst within business transformation and change programmes. Strong experience gathering, documenting and managing functional requirements, user stories ...

background in SaaS and a passion for building long-term client relationships? Do you enjoy growing existing accounts, identifying commercial opportunities, and delivering exceptional customer experiences? Are you looking to join a growing business where you can make a real impact while developing your career within a collaborative … thinking environment? This is an exciting opportunity to join a well-established organisation where you'll manage a portfolio of commercial SaaS accounts, strengthen customer relationships, and identify opportunities to increase revenue through account growth and solution-based selling. You'll work closely with clients to understand their business ...

CFOO Location: Central London; role dependent hybrid working, with a minimum of three days in the office Contract: Full-time; permanent Salary: Commensurate with experience Closing date: 3 September 2026 About Thames & Hudson Thames & Hudson is an independent, family-owned illustrated book publisher based in London, with an international … publishing, finance, ecommerce, inventory, distribution and reporting Provide senior technical leadership for our local Shopify websites and digital roadmap, prioritising improvements to security, reliability, customer experience, operational efficiency and online revenue Lead our practical and responsible adoption of AI-enabled tools, assessing proposed tools and use cases ...

Package: Competitive salary and excellent Colleague benefits About the Role Churchill Estates Management are recruiting for a new Call Centre Trainer to join our Customer Service team based in Ringwood. We are looking for an enthusiastic, engaging, and knowledgeable trainer to play a key role in developing our call … take ownership of the onboarding and training journey for new starters, ensuring they have the skills, confidence, and knowledge to deliver an exceptional customer experience from day one. Working closely with the Customer Service management team, you will design and deliver engaging training programmes covering our systems ...

water, alongside highly accurate energy data collection services. About the Role The purpose of the role is to work across IMSERV's Customer Experience, Data and Intelligence, and Commercial departments, translating business challenges, customer needs and operational processes into clear and actionable requirements that teams can confidently … IMSERV's services for new and existing clients and prospects. A key part of the role will be working closely with operational, commercial and customer-facing teams to understand their requirements, identify dependencies and recognise where changes within one department may have an impact across other areas ...

business stakeholders and SMEs to understand operational challenges. Translate programme research outputs into measurable business outcomes. Quantify commercial benefits including cost reduction, operational efficiency, customer experience, risk reduction, revenue generation and competitive advantage. Lead the development of executive-level commercial propositions and business cases that inform investment … commercial roadmap. Influence programme investment decisions through commercial insight and market intelligence. Represent Track 5 at executive and strategic governance forums where required. Knowledge, Experience and Qualifications Commercial Experience developing executive-level business cases and influencing strategic investment decisions. Demonstrated ability to shape commercial strategy for emerging technologies. ...

best-loved jewellery brands. At Signet Jewelers, we're home to iconic brands including H. Samuel and Ernest Jones. Behind every unforgettable customer experience is a modern, resilient technology platformand we're investing heavily in its future. We're looking for an experienced Infrastructure Engineer to join … looking for someone who's naturally curious, enjoys learning new technologies and isn't afraid to take ownership. You'll ideally have: Strong experience administering Windows Server environments Good knowledge of Active Directory, Group Policy and Windows infrastructure Excellent troubleshooting and technical problem-solving skills Experience monitoring ...

consolidate their Marketing offering and ensure National and International Operations are running smoothly and aligned with the brand. You will bring luxury fashion experience, a refined brand eye and a proven ability to scale e-commerce within a luxury or premium environment. Benefits include private healthcare. You will have … craftsmanship, be highly detail oriented with elevated brand sensitivity. Also be comfortable operating as part of a small and dedicated team. If you have experience in global luxury markets (US, Europe, Middle East) that would be an advantage, as would Shopify or equivalent expertise. Experience launching ...

their best work. Proactively identify, manage, and escalate risks, issues, and dependencies, keeping clients informed and confident throughout. Work closely with Principal Consultants, Experience Designers, and Technology leads to ensure delivery plans reflect realistic effort, sequencing, and resourcing. Support account growth by flagging follow-on opportunities to account leads … Etch's wider commercial and business development activities, including thought leadership and event speaking where relevant. Person Specification 6 to 10 years of experience in programme or senior project delivery, ideally within a consulting, agency, or digital transformation environment. Proven track record of delivering large-scale, multi-workstream digital ...

best-loved jewellery brands. At Signet Jewelers, we're home to iconic brands including H. Samuel and Ernest Jones. Behind every unforgettable customer experience is a modern, resilient technology platformand we're investing heavily in its future. We're looking for an experienced Infrastructure Engineer to join … looking for someone who's naturally curious, enjoys learning new technologies and isn't afraid to take ownership. You'll ideally have: Strong experience administering Windows Server environments Good knowledge of Active Directory, Group Policy and Windows infrastructure Excellent troubleshooting and technical problem-solving skills Experience monitoring ...

role in enabling the infrastructure that keeps the UK connected. You'll be responsible for translating strategic priorities into operational success, driving transformation, improving customer outcomes and ensuring Cornerstone continues to deliver at scale. Your leadership will directly influence performance, innovation, operational excellence and long-term business growth. This … decision making. Lead and inspire matrix, multifunctional and remote teams, building a culture of accountability, collaboration and high performance. Champion transformation initiatives that enhance customer experience, operational efficiency and organisational effectiveness. Establish clear performance frameworks, reporting and governance to provide visibility of delivery health, opportunities and risks. Foster ...

Assistant Accountant – 9 Month FTC Location: Brighton Salary: Competitive, depending on experience Contract: 9-month Fixed Term Contract Are you an ambitious Assistant Accountant looking for an opportunity to join a fast-growing, innovative business where you can really get involved? We’re working with a highly successful … Supporting the preparation of monthly and quarterly financial reporting Supporting the Senior Reporting Accountant with ad hoc finance projects and requests Working with the Customer Experience team to resolve customer payment queries Using approved AI tools to improve efficiency, productivity and the quality of finance processes Identifying ...

Durrington, Worthing – Hybrid working (minimum 2 days a week in the office) Contract Type: Permanent Hours: 37 Salary: From £55k based on skills and experience About the role: The Service Desk Manager is responsible for leading the day-to-day operation of the Service Desk, ensuring high-quality incident … over 4000 internal and external users. The role provides leadership to 2 Team Leaders and 10 Analysts, driving capability, wellbeing and accountability, while improving customer experience through quality assurance, feedback and continual service improvement. What you will be responsible for: Working across Digital and the wider business ...

ensuring customers receive outstanding service. You'll have the opportunity to develop your technical expertise, influence service improvements, and make a visible impact on customer experience every day. Manage incidents and service requests from initial triage through to resolution, ensuring customers receive timely updates and support. … point of contact during service disruptions, coordinating with technical teams and stakeholders to drive swift outcomes. Monitor customer services proactively, identifying potential issues before they escalate and taking appropriate action. Support service incident management activities, including escalations and participation in high-priority incident events. Lead or contribute to technical ...

basis. This is a hands-on role supporting the day-to-day running of the website and app, with a strong focus on trading, customer experience and digital optimisation. What you'll be doing... Manage and maintain website and app content, ensuring everything is accurate, up to date … digital channels. Manage digital assets, copy and technical set-up to ensure campaigns launch smoothly. Optimise onsite merchandising, search and navigation to improve the customer journey. Work closely with CRM and Marketing teams to support personalised experiences and campaign activity. Create and update landing pages to support key campaigns ...

improving the solutions our customers rely on every day. This is an exciting opportunity for someone who enjoys combining technical troubleshooting, development skills and customer support in a fast-moving environment. What you will be doing Providing technical support for workflow and development solutions used by customers and internal … reports and recommending improvements Working closely with our Digital Services team to support and enhance deployed solutions Identifying opportunities to optimise workflows and improve customer outcomes Contributing to knowledge articles, documentation and best practice guides Building strong relationships with customers, colleagues and technology partners A typical working pattern ...

passionate about delivering outstanding customer service and helping customers get the very best from their website and software? If so, we're recruiting for the perfect Permanent position for you. Our client would like to recruit a professional, proactive and customer-focused individual to join their team … Customer Support & Product Specialist . Reasons to work at this company: Village location Beautiful farm house and studio Alpacas on site Countryside walks on your lunch break Friendly, energetic, technical team Excellent training Career development available 20 days annual leave plus a day off for your Birthday Summer ...

passionate about delivering outstanding customer service and helping customers get the very best from their website and software? If so, we're recruiting for the perfect Permanent position for you. Our client would like to recruit a professional, proactive and customer-focused individual to join their team … Customer Support & Product Specialist . Reasons to work at this company: Village location Beautiful farm house and studio Alpacas on site Countryside walks on your lunch break Friendly, energetic, technical team Excellent training Career development available 20 days annual leave plus a day off for your Birthday Summer ...

shape the future architecture of a rapidly scaling platform. What We're Looking For MUST FRONT END FOCUS WITH UI/UX Strong commercial experience with React, Next.js, TypeScript, HTML & CSS Proven ability to build high-quality, responsive user interfaces Experience translating Figma designs into production-ready code … Strong understanding of frontend performance, accessibility, and best practices Experience contributing to frontend architecture and reusable component libraries Collaborative mindset with a passion for product quality and user experience Why Join? High-growth business with genuine progression opportunities Influence product direction and customer experience Modern technology ...

technology deputy to the Head of Ecommerce. You lead our front-end engineering and test teams to deliver a stable, high-performing ecommerce experience while improving delivery predictability, release confidence and quality. This role is critical to steering our front-end modernisation/migration programme.You are technically credible … work sensibly, and ensure delivery remains safe throughout.Work closely with Product to challenge briefs, shape solutions, and ensure the team delivers the best customer experience outcomes.Ensure releases are "ready to ship" with strong test discipline, clear defect management, and visible sign-off.Coach, develop and performance-manage engineers ...

enjoy uncovering opportunities, growing customer accounts and delivering genuine value through consultative sales? Are you looking to join a growing IT MSP where you'll have the autonomy to shape client relationships, influence commercial growth and make a real impact? If so, we'd love to hear from you. … privately owned IT Managed Service Provider helping businesses and schools maximise the value of technology through reliable support, strategic advice and exceptional customer service. With more than 15 years' experience and partnerships with Microsoft, Barracuda, KnowBe4, Exclaimer and Webroot, we've built a reputation for professionalism, technical excellence ...

Copilot Studio, Power Automate and Azure AI. Explore emerging AI technologies and assess how they can be applied to improve productivity, decision-making and customer experiences. Work closely with stakeholders to understand challenges, identify opportunities and translate ideas into scalable technical solutions. Integrate AI capabilities with existing Microsoft … secure, reliable and scalable. Stay ahead of developments across Microsoft Power Platform and AI, bringing new ideas and technologies into the organisation. Skills & Experience: Experience in Power Platform development, automation, software development or a similar role. Hands-on experience with Power Apps and Power Automate, ideally with ...