101 to 125 of 214 Customer Experience Jobs in the South East

replacing legacy systems and establishing the core operating platform for the business. Define and execute the technology roadmap, balancing business priorities across product development, customer experience, automation and internal systems. Lead and develop cross-functional Product, Engineering and Design teams, including distributed international resources and external technology partners. … Provide clear executive reporting, roadmap visibility and delivery updates to senior stakeholders while fostering a culture of accountability, collaboration and continuous improvement. Requirements Significant experience leading Product, Technology or Digital Transformation functions within a fast-paced commercial environment. Proven track record delivering complex CRM, SaaS or enterprise platform implementations ...

Were looking for a proactive and customer-focused Product Operations Associate (internal Job title) to join our growing team at Workwell Outsourcing. Working closely with the Product Operations Manager, youll play a vital role in supporting our clients and internal teams by delivering excellent service, facilitating user training … user guides and help documentation for our Evertime system, ensuring both clients and internal stakeholders stay informed on new features and enhancements. Identifying recurring customer issues and collaborating with Product, IT, Sales, and Marketing teams to help shape improvements. Assisting with onboarding new users and promoting relevant upsell ...

working with a high-growth technology business at the forefront of AI-driven customer experience, currently expanding their engineering team with a Python Software Engineer. This is an exciting opportunity to work on customer-facing AI agents and next-generation communication platforms, combining backend Python development with … cutting-edge agentic AI. The role You’ll help design and build AI-powered products that support real-world customer interactions across web, messaging and voice channels. Working primarily with Python, you’ll develop backend services, AI orchestration and platform capabilities while collaborating with experienced engineers to build scalable ...

leaders to align GTM activities with business objectives. Product Campaigns: Lead integrated marketing campaigns for Applications solutions including ERP, HCM, Finance, Supply Chain, Procurement, CX, and industry-focused offerings. Coordinate campaign planning across Product Marketing, Demand Generation, Digital Marketing, Partner Marketing, Events, and Field Marketing teams. Design integrated multi-channel … Experience working with or marketing solutions comparable to SAP, Workday, Salesforce, Microsoft, or ServiceNow. Strong understanding of ERP, HCM, Finance, Supply Chain, Procurement, CX, or related business applications. Preferred Qualifications Experience supporting enterprise sales organisations and complex buying cycles. Knowledge of account-based marketing (ABM), demand generation ...

into beautiful, responsive, pixel-perfect applications while helping shape the future architecture of a rapidly scaling platform. What We're Looking For Strong commercial experience with React, Next.js, TypeScript Proven ability to build high-quality, responsive user interfaces Experience translating Figma designs into production-ready code Strong understanding … frontend performance, accessibility, and best practices Experience contributing to frontend architecture and reusable component libraries Collaborative mindset with a passion for product quality and user experience Why Join? High-growth business with genuine progression opportunities Influence product direction and customer experience Modern technology stack and engineering ...

seeking a CIAM Consultant to implement seamless solutions. As a CIAM Consultant, you will... Partner with clients to design and implement secure, seamless Customer Identity & Access Management solutions Translate business and customer experience needs into scalable technical designs supporting millions of users Collaborate with cross-functional teams … market strategies across the practice Essential Skills Strong understanding of Identity & Access Management concepts, including authentication, authorisation, federation, and decentralised identity Hands-on experience with CIAM platforms Proven experience delivering technology solutions in consulting or client-facing environments Ability to translate complex technical concepts into clear, business-friendly ...

driven environment Collaborate with engineering, QA, and product teams to deliver reliable software releases Participate in an on-call support rota . Essential Skills Experience in DevOps, Cloud Operations, Application Support, or Production Support Strong Linux administration skill AWS cloud experience CI/CD pipeline management Infrastructure … Code (Terraform, CloudFormation, Ansible, etc. Scripting skills (Python, PowerShell, Bash Database experience (SQL Server, Oracle, or MySQL Strong troubleshooting, incident management, and RCA capabilities Desirable Ski Docker and Kubernetes Jenkins, Bamboo, CircleCI, or similar Networking knowledge (DNS, SSL, Load Balancing ETL or data pipeline experience Telecoms, contact centre ...

content, supporting online processes, and helping to improve digital services based on feedback, analytics and service needs. Role The role does not involve direct customer handling but contributes to improving the experience of residents through better digital services. This is a development role as part of the Council … standards Reviewing and improving website content based on feedback and service needs Updating and testing online forms and digital processes Support the improvement of customer journeys by identifying simple usability issues Carry out testing of digital services and report any issues or improvements Observe and learn how digital systems ...

start a live conversation with our AI assistant and get the answers you need, instantly! * JOB DETAILS We are looking for a dedicated and customer-focused Level 1 Helpdesk Technician to join our dynamic Enterprise Services team at Apogee Corporation. This role is ideal for someone with a strong … Level 1 Helpdesk Technician, you will be the first point of contact for clients experiencing technical issues, supporting remote troubleshooting and providing exceptional customer service. You will work with a wide range of technologies, including print, scan, and basic PC and network support, while assisting with the triage ...

earnings of 34,000 (with very fair targets). Overview: Reporting to your Sales Manager, you'll be confident, smart and passionate about the customer experience preferably with experience within Recruitment or Recruitment Advertising/ATS. The successful candidate will have the finesse to close deals … years, fully supported environment, comprehensive training To find out more about this exciting opportunity, send through your CV today. Candidates with the relevant experience or job titles of; Sales Development, Sales Assistant, Sales Administrator, Sales Development Representative, Business Development Representative, Business Development, New Business, Account Management, Account Manager, Sales ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS Hours of work: Monday to Friday … that fall outside of scope or SLA commitments. Contribute to our technical knowledge base, particularly in infrastructure, networking, and solution best-practice. SKILLS AND EXPERIENCE REQUIRED Strong analytical mindset with a natural ability to troubleshoot unfamiliar or complex issues. Understanding of solution architecture concepts (e.g., load balancing, queue distribution ...

Customer Platform Architect Work Location: Fully Remote (must be UK based) Salary: £80,000 - £95,000 (Depending on experience) Security Clearances: There is a strong preference for current UK Security Clearance, if not you must be able to obtain it The Opportunity We're partnered with a fast … platform is helping organisations around the world strengthen their security posture and stay ahead of evolving cyber threats. They're now looking for a Customer Platform Architect to work directly with customers, helping them deploy, optimise and support the platform within complex on-premise and hybrid cloud environments. This ...

NHS. We're now looking for a Recruitment Operations & Talent Delivery Coordinator to join our growing team and support the delivery of an outstanding experience for candidates and clients alike. Basic of £30k to £35k per annum plus quarterly bonus based on team performance and individual objectives. Hybrid working … improving how things work. You'll support Consultants day to day and work closely with the Head of Consultancy to improve candidate and customer experience, campaign delivery, and the effective use of systems, automation, and reporting. Full training, tools, and ongoing support will be provided. As a Recruitment ...

NHS. We're now looking for a Recruitment Operations & Talent Delivery Coordinator to join our growing team and support the delivery of an outstanding experience for candidates and clients alike. Basic of £30k to £35k per annum plus quarterly bonus based on team performance and individual objectives. Hybrid working … improving how things work. You'll support Consultants day to day and work closely with the Head of Consultancy to improve candidate and customer experience, campaign delivery, and the effective use of systems, automation, and reporting. Full training, tools, and ongoing support will be provided. As a Recruitment ...

identifying opportunities to grow the account. You'll work cross-functionally with sales, professional services, content, and technical teams to shape a seamless customer experience, and you'll lead commercial conversations at renewal, negotiating terms and pricing directly with senior stakeholders. This is a client-facing, relationship … role suited to someone who's customer-obsessed, commercially minded, and comfortable managing multiple accounts and stakeholders simultaneously. Hybrid working, with a UK base near the Thames Valley area. Responsibilities Manage a portfolio of corporate customers, driving retention, usage, and satisfaction Act as the primary day-to-day point ...

roles - 2016/2019/2022/2025 Exposure and troubleshooting knowledge with networking related items - firewalls/switches/wireless etc... 2+ years' experience working with medium-large businesses Excellent knowledge of user & group management (on-premises/Entra) Excellent knowledge of scripting and RPA automations Ability … learn on your feet Strong communication skills Excellent troubleshooting and problem resolution skills Excellent customer experience Positive attitude to work Strive to continuous improvement Able to work independently under pressure Minimum of 3 years' IT experience in a corporate or services environment Driving license and own transport ...

escalated support and service delivery Coming from a technical background yourself, you will be responsible for: Manage the 2nd line support function and teams Customer experience for 2nd line tickets Coach and support Team Leaders, ensuring they are effective and well-supported Performance, KPIs, and output … working, and service flow across 1st, 2nd, and 3rd Line Your background: We need a mix of technical skills and management skills including Proven experience in a Service Desk Manager or Senior Team Leader role within an MSP environment Strong background in 2nd Line support and escalation management Experience ...

product approach to technology. We are investing in our people, and the processes enabled by digital, to evolve and transform the student and staff experience at UAL. As a Delivery Manager in the CRM service team, you will play a key role in turning our CRM strategy into reality … data-driven ecosystem that strengthens engagement with students, alumni and partners, with Salesforce at the centre of our CRM landscape You will ensure defined customer needs are met and initiatives are delivered on time and to budget, whilst working with cross functional delivery teams and key stakeholders to deliver ...

from the outset. Working closely with the projects team, you will manage opportunities from initial enquiry through to successful project handover, ensuring an exceptional customer experience throughout. Regular UK-wide travel will be required to meet customers and support business development activities. Key Responsibilities Develop and maintain relationships … with consultants, electrical contractors, lighting manufacturers and other key stakeholders. Generate new business opportunities and maximise existing customer accounts. Work proactively with consultants to secure product specification on upcoming projects. Produce accurate and competitive quotations for lighting control projects. Maintain a healthy sales pipeline and deliver against agreed sales ...

role offers the opportunity to take a leading role in shaping, delivering and improving Salesforce solutions that support business growth, operational efficiency and exceptional customer experiences. You will provide technical leadership across the Salesforce platform, combining hands-on development expertise with the ability to understand business challenges, translate requirements … delivered end-to-end — explaining the business challenge, your technical approach, the implementation and the outcome. You will bring: Strong hands-on Salesforce development experience Proven experience designing and delivering Salesforce solutions Strong Apex development skills, including writing clean, maintainable code and supporting testing Experience building solutions ...

clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role Working closely with the Project Manager, you'll help create detailed project … costings. Handle Admin : Manage reports, prep meetings, and complete ad hoc tasks. Quote Work : Prepare project estimates using set fee structures. Process Orders : Manage customer and hardware orders per company standards. Manage Tasks : Respond to customer needs by assigning engineers or arranging logistics. What Youll Bring Organisational Skills ...

Join Creative Process Digital as an AI Specialist Apprentice! With a £22,000 salary gain hands-on experience, develop your skills, and study one day a week. Role Typical Day-to-Day Responsibilities AI Opportunity Identification. Meet with departments to understand workflows and bottlenecks. Identify repetitive tasks that could … automated. Assess where AI could improve productivity, customer experience, or decision-making. Build business cases for AI initiatives. AI Tool Implementation. Research and evaluate AI platforms and technologies. Deploy AI tools across teams (e.g. ChatGPT, Microsoft Copilot, automation platforms). Configure and test AI workflows. Work with software ...

will be responsible for: Researching potential customers to shape and build new business Growing new business through effective communication methods, including cold calling, customer meetings and email marketing Working towards your KPI's through developing market understanding, building relationships and networking Providing effective account management to support your customers … technology strategy, implementation, and future requirements Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience Have good verbal and written communication skills and be capable of performing tele-sales activities Provide required support for digital marketing activities to bring ...

days in London This is a fantastic opportunity to join a high-growth InsurTech where you'll take ownership of building customer-facing products from day one across multiple insurance lines. THE COMPANY: This B-Corp certified InsureTech business places sustainability, fairness, and customer experience … everything they build, and are now looking for their next Junior Software Engineer. THE ROLE: You will take ownership of building and shipping customer-facing products . Key responsibilities include: Building and launching production features Contributing to new product launches , partner integrations, and platform improvements Owning work ...

consultative conversations. Build and nurture a pipeline of prospective clients and maintain regular engagement throughout the sales cycle. Support account growth within existing customer relationships where appropriate. Collaborate closely with internal sales teams, providing accurate handovers and regular updates on opportunities. Prepare and distribute relevant product information, proposals, quotations … follow-up communications. Stay informed about industry trends, competitor activity, and emerging technologies. Ensure a professional and positive customer experience, resolving queries and concerns effectively. Consistently achieve individual performance targets relating to lead generation, pipeline development, and revenue contribution. A little bit about you.... Minimum 1 year ...