151 to 175 of 410 Customer Experience Jobs in the South East

operational performance, automate processes, and support AI-enabled products. The Company They are a well-established, technology-led organisation with a large and engaged customer base. Analytics is a core function within the business, supporting decision-making across operations, customer experience, and commercial strategy. They continue … performance and adoption of internal AI tools and copilots Driving a more structured, scalable approach within a fast-moving operational environment Your Skills & Experience Strong commercial experience in analytics leadership and people management Advanced SQL skills with the ability to remain hands-on technically Experience leading analytical ...

modern recipient experience.You will act as the local champion and subject matter expert for a portfolio of software products and managed services, translating customer, partner and commercial needs into effective product, service and go-to-market plans.Working across local, EMEA and Global teams, you will lead product introductions, support … cover.What you will do:Develop local business and brand plans for the Connected Care portfolio, aligned with country and EMEA priorities and informed by customer, partner and market insightsLead the introduction and lifecycle management of new products and services across the UK and Ireland, including pilots, controlled market releases ...

looking for a skilled and proactive Senior PHP Developer to join our Development team, taking ownership of technical solutions that support our digital platforms, customer journeys, and wider business objectives. In this role, you'll design, develop, test, and maintain PHP-based applications and integrations, working closely with Marketing … business to translate requirements into effective, scalable solutions. You'll enhance existing functionality, troubleshoot technical issues, and continuously improve the performance, reliability, and user experience of our platforms. If you're a solutions-focused developer with strong attention to detail, a passion for clean and efficient code, and enjoy ...

annum Job Type: Permanent A growing telecommunications provider based in the heart of Brighton are seeking a highly organised and customer-focused Sales Coordinator to join their team on a permanent basis. This is an excellent opportunity for someone with experience in sales support, customer service … account coordination who enjoys working in a fast-paced, customer-facing environment and is looking to develop their career within a thriving telecoms business. As a Sales Coordinator, you will play a key role in supporting both the direct and wholesale sales channels, ensuring customers receive an exceptional service ...

responsibility, and working at enterprise scale. What you will be doing Acting as a final escalation point for complex technical issues Maintaining and improving customer IT infrastructure, including patching and upgrades Designing, implementing, and supporting technical solutions across server, cloud, and network environments Contributing to infrastructure change, system improvements … lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week SKILLS AND EXPERIENCE REQUIRED You are a confident 3rd Line engineer with strong Microsoft, infrastructure, and networking capability, and experience working in enterprise or public sector ...

developed your expertise through a hobby or a professional background, this could be the perfect opportunity to combine your technical knowledge with outstanding customer service skills. Our client is seeking a Customer Service Advisor to join their growing team, supporting customers across a wide range of radio-controlled … products. You'll act as the first point of contact for customers requiring technical assistance, product advice, troubleshooting support, and aftersales care. Customer Service Advisor Key Responsibilities Deliver exceptional customer service via phone, email, and online channels. Provide technical support and troubleshooting guidance for radio-controlled products ...

looking for a DevOps Engineer to help us build functional systems that improve customer experience. DevOps Engineer responsibilities include deploying product updates, identifying production issues and implementing integrations that meet customer needs. As a DevOps Engineer you need to have a background in software engineering with experience in Java, Ruby or Python and experience of development and deployment in public cloud environment such as AWS, Azure and Google GCP. You will execute and automate operational processes fast, accurately, and securely. Sprytech is a small, focused, flat team of software, security, blockchain and devops engineers ...

annumRedhill, EnglandPermanentOverviewWe are seeking a Front Office Systems & Devices Manager to lead the operational performance, support, and continuous improvement of customer-facing systems and field devices within a major public transport programme. This role goes beyond traditional IT support - it requires ownership of live operational technology, including ticketing systems … that are critical to daily service delivery. You will lead a multi-disciplinary team responsible for ensuring high availability, rapid incident response, and seamless customer experience across all front office technology. Key ResponsibilitiesLead the end-to-end support and operation of front office systems and field devices, ensuring ...

week - all extra time worked is paid or can be taken as time off in lieu You’ll be committed to delivering a great customer experience You’ll be explaining technical equipment in an understandable manner You’ll be committed to offering honest advice and building a rapport … bewildered by choice You’ll be working hard as part of the team in achieving challenging sales targets What you’ll need - skills and experience: You’ll have previous experience in selling technical products to customers You’ll have experience in a retail customer service orientated ...

/2nd Line Support Analyst (Application Support) Office-Based Full Time, Permanent Are you a customer-focused IT Support professional with experience across 1st and 2nd Line Support and a passion for troubleshooting business applications? We're seeking a proactive and enthusiastic 1st/2nd Line Support Analyst … point of contact for users, diagnosing and resolving IT and application-related issues while ensuring a high level of customer service. Working closely with internal teams and third-party suppliers, you'll support a range of business-critical systems and applications. Key Responsibilities Provide 1st and 2nd line support ...

founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Lead the Customer Satisfaction (CSAT) Center of Excellence within the Monetization organization to transform how Everpure measures and optimizes customer success. In this role, you will establish … strategic governance frameworks across CapEx and subscription workflows, driving the end-to-end operational rigor needed to secure actionable customer insights. Collaborating closely with Business Intelligence, Legal, Finance, Customer Experience and Customer Success, you will serve as the core decision-maker for resolution strategies that directly ...

effective installation, configuration, maintenance, and support of ICT hardware, software, mobile devices, and Microsoft 365 services. The role is responsible for delivering excellent customer service through the ICT Service Desk, resolving incidents and service requests, and working collaboratively with internal teams and third-party suppliers to maintain reliable … ensure Service Desk coverage and provide support at remote Council locations when required. Contribute to continuous service improvement by identifying opportunities to enhance customer experience and ways of working. Requirements Experience working within an ICT support or Service Desk environment. Experience supporting Windows 11, Microsoft ...

Technical Customer Service Advisor - Italian Speaking (Bokun) Oxford, England, United Kingdom About Tripadvisor The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with … hybrid position which requires two days per week in our Oxford office. Bókun is a business management software created specifically for tours, attractions, and experience suppliers. It is the complete booking and channel management solution for extraordinary experiences, and its vision is to power the travel experience industry ...

high-quality IT support across Level 1, Level 2, and Level 3 support teams. The role is accountable for driving service excellence, enhancing the customer experience, managing operational performance, and ensuring effective incident and service request management. Working collaboratively with technical teams, third-party suppliers, and key stakeholders … Service Desk Manager will promote continual service improvement and support the delivery of reliable, customer-focused IT services. Key Responsibilities Lead and manage the day-to-day operation of the Technology Services Service Desk across L1, L2, and L3 support teams. Ensure the delivery of high-quality, customer ...

product training and mentoring needed to develop your career in consultative SaaS sales. If you're motivated by winning new business, building long-term customer relationships and making a real impact in a growing software business, we'd love to hear from you. What You’ll Be Doing Identifying … developing and winning new X3CloudDocs business across the Sage X3 customer community. Building relationships with Finance Directors, CFOs and senior decision-makers to understand their challenges and demonstrate business value. Managing the full sales cycle, from prospecting and discovery through to product demonstrations, proposals, negotiation and closing deals. Developing ...

group. This is a senior, commercially focused role with P&L responsibility and accountability for marketplace strategy, supplier growth, trading performance and the customer proposition. The Group Marketplace Manager will lead teams across New Business, Account Management and Compliance, while working closely with Technology, Trading, Finance, Marketing and Operations. … revenue. Key Responsibilities Own the marketplace and dropship strategy, P&L and commercial performance . Drive growth across GMV, revenue, margin, seller productivity and customer proposition. Lead the end-to-end supplier lifecycle, from sourcing and onboarding through to account management and growth . Develop and deliver the seller ...

more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23496 The Skills You'll Need: Fluent Cantonese and English. Working experience in E-channel Operations, Digital Banking, or Card Management Your New Salary: Up to £50k, depending on experience Job Status: Permanent, hybrid working with … vendors for system maintenance, updates, and issue resolution. Monitor system performance and prepare regular operational and performance reports. Support process improvement and customer experience enhancement activities. Ensure compliance with security and regulatory requirements. Provide guidance and support to E-Channel Officers in executing operational tasks. Contribute ...

transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies. Within … help clients solve complex mission challenges through data, AI and advanced analytics. You will act as a trusted advisor and primary technical contact, shaping customer engagements, translating business needs into compelling SAS solutions, and leading the technical strategy for new opportunities in close partnership with account teams and wider ...

transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies. Within … help clients solve complex mission challenges through data, AI and advanced analytics. You will act as a trusted advisor and primary technical contact, shaping customer engagements, translating business needs into compelling SAS solutions, and leading the technical strategy for new opportunities in close partnership with account teams and wider ...

Innovation Director – Network AI & Autonomous Operations leads the definition, design and industrialisation of AI and autonomous-operations solutions in a specific domain (Service Assurance, Customer Experience, Fault Management, or Change Management), turning real operational problems into repeatable, deployable AI solutions and ensuring alignment with the overall … domain, aligned with the overall AI and autonomous operations strategy. Identify, shape and prioritise high-value AI use cases based on operational insights and customer demand. Lead end-to-end solution design for each use case, including business intent, scope, architecture, operating model, KPIs and value case. Steer cross ...

Lead the teams at the frontline of the University's technology experience Every day, circa 25,000 students and 6,500 staff rely on technology to learn, teach, research and work. Behind that experience are the people and services that make technology accessible, reliable and effective. … Services, you will balance operational delivery with longer-term service development, contributing to wider iSolutions strategy. About the Role You will lead a diverse, customer-facing service and create the conditions for teams to deliver excellent support. Using service data, customer insight and operational expertise, you will identify ...

operational excellence and cross-functional alignment. It defines and executes the service operations roadmap, ensuring readiness for future growth.Working closely with global brand teams, customer service, quality, engineering colleagues, and regional organizations, the Director aligns current operations and shapes the future state of service delivery, ensuring strong customer … visibility across global service operations.* Build and lead a high-performing global organisation, driving capability development, succession planning, and a culture of accountability, customer focus, and continuous improvement.* Act as a key strategic partner to product, engineering, and quality teams to embed serviceability, reliability, and sustainability principles into product ...

Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R53380## **Help Shape Seamless Digital Experiences for Customers Across Europe**Are you passionate about **technology**, **customer experience**, and **solving problems** collaboratively? We're looking for an Ecommerce integration specialist to support customers as they transition to **electronic platforms … digital solutions**, helping to deliver **smooth integrations**, improved efficiency, and an exceptional customer experience.Working closely with customers, IT teams, operations, and commercial stakeholders, you'll play a key role in onboarding, testing, supporting, and continuously improving our digital and e-commerce solutions.We’re not here to sell ...

more project features, under minimal guidance. Collaborates with others to support the piloting of new technology capabilities and features that enhance the customer experience across commercial products. Supports ongoing innovation by developing scalable, maintainable, and efficient systems aligned with organizational objectives and global technology standards. The Skills … Bring: Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scaleChallenge the Status Quo: Comfort in pushing the boundaries, 'hacking' beyond traditional solutionsLanguage Expertise: Expertise in anyone programing language (e.g., Java, C#, C++, GO, Python, Scala, Java scripts ...

market. FAB has some of the most advanced and iconic airport infrastructure in the world, specifically tailored to delivering a first-class customer experience for its users. Over the years, FAB has been consistently recognised as the best FBO in Europe. FAB operates alongside the Aviator Hampshire Hotel … availability management. Manage third-party service providers and connectivity partners. Maintain appropriate governance and control of network services. Support the technology needs of operational, customer-facing and corporate business functions. Infrastructure Management Ensure infrastructure platforms meet availability and performance requirements. Oversee hosting, compute, storage and virtualised environments. Manage infrastructure ...