126 to 150 of 163 Customer Experience Jobs in the South East

market-leading technology provider that supplier digital and hardware solutions across the Hospitality & Retail sectors. Helping some of the UKs best-known brands improve customer experience, speed of service and sales performance. Role created due to growth, excellent long-term prospects within the business in a market that … business, has already grown over 15% naturally, but now needs a dedicated professional to get the full potential from the market. Depending on experience level - £55,000 - £60,000 + £5K Car Allowance + Commission scheme (Another £10-15K approximately) This Business Development Manager job will suit ...

leading global technology company is seeking a Principal Support Engineer in Milton Keynes. This senior role involves resolving complex customer issues through technical expertise, leadership of high-severity escalations, and collaboration with various stakeholders including Engineering and external vendors. Required qualifications include at least 10 years in technical support … related fields, strong abilities in troubleshooting with Datadog and REST APIs, and a proven track record with vendor escalations. This position focuses on enhancing customer experience and improving operational metrics. #J-18808-Ljbffr ...

product role focused on client acquisition. You will take ownership of a core digital journey and make a visible difference to how new clients experience the product from their very first interaction. The Company They are a fast-growing, technology-led financial services business focused on helping individuals better … acquisition metrics including conversion, funnel progression and engagement Partner closely with marketing, client-facing teams and senior stakeholders to ensure a joined-up prospect experience Use data, experimentation and modern product practices to inform decisions and optimise outcomes Apply AI-enabled tools and workflows to accelerate delivery and enhance ...

lead hands-on operational transformation—diagnosing payroll and service delivery issues at source, redesigning processes, and improving accuracy, efficiency, and consistency. You will elevate customer experience, moving from reactive delivery to a proactive, insight-led service model that builds trust and long-term client relationships. You’ll build … SaaS, fintech, or service-led environments. You have led teams at scale, improved performance through better systems and processes, and understand how to balance customer delivery with commercial outcomes. You are not purely strategic—you are hands-on, execution-focused, and comfortable operating close to the detail when needed. ...

market-leading technology provider that supplier digital and hardware solutions across the Hospitality & Retail sectors. Helping some of the UKs best-known brands improve customer experience, speed of service and sales performance click apply for full job details ...

impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to team management? This company's base in the heart ...

Permanent full time We’re looking for a 2nd Line Customer Support Analyst to join our IRIS Financials Customer Support team and help deliver outstanding service to our customers. You’ll provide expert support for more complex customer queries, working closely with 1st and 3rd Line teams … ensure issues are resolved efficiently and professionally. What you’ll be doing Investigating and resolving escalated customer queries Supporting customers across IRIS Financials products Working with internal teams to resolve technical issues Contributing to continuous improvement and knowledge sharing Supporting UAT and product enhancements What you’ll bring Experience ...

providers deliver safer, more person-centred care at scale. What Does This Role Involve? As a First Line Support Manager you will elevate the customer support experience across both software and hardware products. This is a hands-on, process-focused role that ensures customers receive fast, effective … workflows, maintaining service levels and ensuring every interaction increases trust in the Canary Care brand. You'll work closely with internal teams including engineering, customer success and operations as a key part in maintaining stability, consistency, and high-quality service during a pivotal moment for the business. What ...

infrastructure usage to ensure cost efficiency, maintaining spend within agreed budgets. Ensure the optimal performance of cloud services , delivering a seamless and high-quality experience for end users. Take accountability of the on-call rota , ensuring appropriate coverage, managing participation, and leading rapid incident response to maintain service availability. … metrics such as system availability, uptime, and response times to inform decision-making and improvement initiatives. What you’ll need to succeed Essential: Experience in a leadership role , including mentoring, developing team members and promoting good governance practices. Strong technical expertise in cloud infrastructure design , deployment (CI/ ...

looking for a highly experienced Senior Service Designer to join their team and play a key role in shaping seamless, end-to-end customer experiences within the telecommunications space. This is an opportunity to work on complex, large-scale services spanning both fixed and mo... LFWQ1_UKTJ ...

newly evolving technology leadership team, the IT Service & Digital Workplace Lead will play a critical role in modernising IT service operations, improving digital employee experience, and helping shape the future technology landscape across the organisation. This role is ideal for someone who combines strong people leadership with a passion … service transformation, modern workplace technologies, and customer experience. The Opportunity Reporting directly to the CTO, you will lead and develop a multi-site IT Service Operations and Digital Workplace team, driving service maturity, continuous improvement, stakeholder engagement and adoption of modern workplace technologies. You will operate as both ...

First Line Support Engineer/IT Service Desk Technician A fantastic opportunity for an IT support professional with previous service desk or MSP experience to join a growing technology consultancy. You’ll support clients with troubleshooting, cloud technologies, Microsoft systems, cybersecurity and customer-focused technical support … Service Desk Technician you will provide 1st-line technical support across desktops, laptops, mobile devices and Microsoft cloud technologies while delivering an excellent customer experience. Working within a collaborative service desk environment, the First Line Support Engineer/IT Service Desk Technician will troubleshoot issues, manage user accounts, support ...

environment. The Company They are a well established organisation operating within the ecommerce and retail space, with a strong focus on digital growth and customer experience. Data is central to their strategy, and they continue to invest in tools, platforms, and talent to enhance decision making. The business … insights that drive performance. * Turning digital trading questions into clear analytical frameworks and insight led recommendations * Analysing funnel performance to optimise conversion, engagement, and customer journeys * Partnering with stakeholders across trading, marketing, and product to influence decision making * Using GA4 and GTM to track, measure, and enhance digital performance ...

Sales Administrator High Wycombe £28,000£33,000 per annum (depending on experience) Established in 1998, we are a well - established B2B telecommunications group delivering leading - edge technology solutions to customers nationwide. With annual group turnover in excess of £23m, we continue to grow through strong customer relationships … Wycombe. The Role Working closely with our sales team, youll be at the centre of the deal process, ensuring accuracy, efficiency, and an excellent customer experience. Key Responsibilities include: Prepare, check and collate daily sales documentation, ensuring accuracy and completeness Update and maintain company CRM records as required Liaise ...

Solve problems. Support people. Power great service.Be our next 1st Line Support Analyst! Were looking for a customer-focused 1st Line Support Analyst to join our Service Desk team. Youll be the first point of contact for IT support , helping users resolve issues quickly and keeping their technology running … enjoys problem solving, helping people, and learning new technology . Youll diagnose and resolve a wide range of technical issues while delivering an excellent customer experience. Our Service Desk supports customers 24/7 , but this role operates on a 19:0007:00 4 days on, 4 days ...

Customer Support Specialist Our client is looking for a highly energetic, confident, and engaging Customer Support Specialist to join their growing support team. This role is perfect for someone who thrives on speaking with people, brings a positive attitude to every interaction, and can confidently handle a wide … range of customer queries. The Role As a key member of the support team, you will be the first point of contact for our client’s customers, speaking directly with Drivers and passengers. Your ability to communicate clearly, build rapport quickly, and take control of conversations will be essential ...

world's leading data collaboration platform, providing solutions to the world's largest enterprises to allow collaboration across data sources and deliver richer customer experiences that prioritize consumer privacy. Our vision is to unlock data's limitless potential, by enabling the world's data to be connected but never … with Infosum's security and privacy policies, and be attentive to information security at all times in the performance of duties for Infosum. Qualifications & Experience 4+ years experience with Go; JavaScript experience would be nice to have. Familiarity with api-design, json schemas and docker. Strong understanding ...

Salary up to £55,000 This role offers the chance to sit at the heart of a product led organisation where data directly shapes customer outcomes and commercial decisions. You will be embedded within product teams, influencing strategy and helping to build and improve products used at scale. … Company They are a modern, technology driven financial services organisation with a strong focus on customer experience. Data and experimentation underpin how products are built, launched, and optimised. The business values collaboration, curiosity, and using insight to challenge assumptions and drive meaningful change. The Role You will ...

Marketplace Cloud Enablement: This team leads the charge in cloud marketplace transformation, aiming to be a market leader by delivering a simple, transparent, and customer‐centric experience. Their mission is to maximize long‐term gross profit from new and existing customers by offering simple and transparent solutions to procure … Marketplace trends and developments. Provide proactive and reactive co‐sell support to sellers and hyperscaler teams, including assisting with developing proposals, demos, and other customer‐facing materials. Continuously monitor and analyze Cloud Marketplace performance data to identify opportunities for growth and improvement. Assist Sales and Operations teams with ...

business combines technology, logistics and marketplace trading, offering you the chance to work at the intersection of supply chain performance, commercial optimisation and customer experience. The Role As Senior Supply Chain Analytics Lead, you will: * Lead analytics across supply, inventory and operations, including stock levels, warehouse flows and fulfilment … operational strategy and support ongoing growth. * Play a key role in scaling the analytics function as the business continues to evolve. Your Skills and Experience You will need: * Strong commercial experience in supply chain, operations or inventory analytics. * Hands-on capability in SQL, Python and BI tools such ...

implementation, training, and ongoing platform optimisation. The role requires someone comfortable working across multiple projects while maintaining a high standard of delivery and customer experience. Working Arrangements This is a home-based role with standard working hours aligned to a typical UK working day. Some UK travel will … with project managers and delivery teams to ensure clear communication and successful outcomes Maintain consistency, quality, and governance across all assigned projects Essential Skills & Experience Significant hands-on experience delivering Microsoft Dynamics 365 CRM solutions Strong expertise with the Microsoft Power Platform Experience leveraging AI-driven capabilities ...

trusted advisor relationships. Shape analytical approaches across data extraction, modelling, experimentation and insight activation. Translate analytics into commercial outcomes across growth, risk, pricing and customer experience. Drive commercial activity including opportunity development, proposals, scoping and account growth. Build delivery excellence by setting standards, managing multi workstream teams and embedding … best practice. Contribute to practice growth through intellectual property, reusable assets and mentoring consultants. Your Skills and Experience Strong commercial experience leading analytics or data consulting engagements within financial services or similarly complex environments. Proven ability to own senior stakeholder relationships and influence decision making at executive level. ...

designing engaging, personalised and conversion focused journeys that bring the web app to life and directly drive business growth. Own the end to end customer journey from first interaction through to fully onboarded client. Lead the core product squad responsible for client acquisition and onboarding across the web app. … Design engaging, intuitive and personalised journeys for clients with varying levels of wealth and complexity. Shift the product experience from backward looking data to interactive, insight led journeys. Work closely with design, engineering, marketing and advisory teams to deliver at pace. Prioritise and manage multiple fast moving initiatives aligned ...

most recognisable brands across Retail, Hospitality, and Banking. Due to continued growth, we are expanding our field engineering team and are looking for skilled, customer-focused engineers who thrive on variety, autonomy, and delivering great service. Whats in it for you? Company vehicle and fuel card Monthly and quarterly … work with high-profile customers The Role As a Field Service Engineer, you will be working on the road, representing Barron McCann at customer sites across the Maidstone region. You will be diagnosing, repairing, installing, and maintaining EPoS and IT equipment while delivering a first-class customer experience. ...

seamless support of our customers estates. Your insights and expertise will be vital in supporting the teams success, making a real impact on our customer experience. What youll do Resolve incidents and fulfil service requests, ensuring we meet SLA targets and provide excellent customer service Guide and support … requests, and problems are addressed within agreed timeframes Collaborate with various teams for problem-solving and project-driven work, enhancing your technical abilities and experience Support infrastructure change implementations, ensuring seamless transitions and minimal disruption What youll need At least three years of experience in 2nd Line infrastructure ...