76 to 100 of 409 Customer Experience Jobs in the South East

Field Engineer

Hiring Organisation
Reed
Location
Oxford, Oxfordshire, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £42,000 per annum, Inc benefits
Role Overview We are seeking a motivated and customer-focused Field Engineer to support the installation, maintenance, and repair of vehicle technology and telematics solutions. Working independently across customer sites, you will play a key role in delivering high-quality technical support while ensuring excellent customer satisfaction. … vehicle tracking and telematics equipment. Fault-finding on electrical and electronic systems. Installing sensors, cameras, and associated vehicle safety technology. Modifying existing installations to customer specifications. Attending customer sites to diagnose and rectify equipment failures. Completing service reports and maintaining accurate records. Ensure compliance with relevant industry regulations ...

Field Engineer

Hiring Organisation
Reed
Location
Basingstoke, Hampshire, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £42,000 per annum, Inc benefits
Role Overview We are seeking a motivated and customer-focused Field Engineer to support the installation, maintenance, and repair of vehicle technology and telematics solutions. Working independently across customer sites, you will play a key role in delivering high-quality technical support while ensuring excellent customer satisfaction. … vehicle tracking and telematics equipment. Fault-finding on electrical and electronic systems. Installing sensors, cameras, and associated vehicle safety technology. Modifying existing installations to customer specifications. Attending customer sites to diagnose and rectify equipment failures. Completing service reports and maintaining accurate records. Ensure compliance with relevant industry regulations ...

Field Engineer

Hiring Organisation
Reed
Location
Reading, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £42,000 per annum, Inc benefits
Role Overview We are seeking a motivated and customer-focused Field Engineer to support the installation, maintenance, and repair of vehicle technology and telematics solutions. Working independently across customer sites, you will play a key role in delivering high-quality technical support while ensuring excellent customer satisfaction. … vehicle tracking and telematics equipment. Fault-finding on electrical and electronic systems. Installing sensors, cameras, and associated vehicle safety technology. Modifying existing installations to customer specifications. Attending customer sites to diagnose and rectify equipment failures. Completing service reports and maintaining accurate records. Ensure compliance with relevant industry regulations ...

Account Manager - Customer Experience & Engagement (Beauty)

Hiring Organisation
Thomas Brown Recruitment
Location
Buckinghamshire, United Kingdom
Employment Type
Full-Time
Salary
£34,000 - £42,000 per annum
smarter ways to engage customers? Our client, an established international business, is looking for an Account Manager to help deliver an engaging and effective experience for new customers. This opportunity would suit a graduate or someone with relevant experience in customer success, CRM, sales support or customer … events as required. About you We are looking for someone who combines excellent communication skills with an organised, analytical approach. You will bring: Relevant experience or education in customer success, customer lifecycle management, CRM operations or sales enablement. Confidence working with data and Excel; familiarity with business ...

Support Consultant

Location
Reading, England, United Kingdom
have an exciting opportunity for an experienced Support Consultant to join our Secure Managed Services team. This role combines hands-on technical support with customer-facing service delivery responsibilities. The successful applicant will manage complex incidents and service requests, while also supporting managed service reporting, customer reviews, escalations … service governance and continual improvement. This role is suited to a Support Consultant who wants exposure to broader customer and service activity while remaining technically involved in day-to-day delivery. Responsibilities Manage complex incidents, service requests and customer escalations across supported customer environments, ensuring progress, actions ...

Data Center Project Manager, Critical Projects Implementation (CPI)

Hiring Organisation
Amazon
Location
Hemel Hempstead, Hertfordshire, South East, United Kingdom
Employment Type
Permanent
deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Critical Projects Implementation (CPI) team is a project management … direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals. If you are passionate about the Customer Experience; you think big; and you want to contribute to the operational excellence of Amazon data centers then this may be the challenge ...

Insurance Program Manager

Location
Slough, England, United Kingdom
innovate without rebuilding from scratch. Why This Role Exists Insurance organizations are facing increasing pressure to modernize legacy systems, accelerate product innovation, improve customer experiences, and respond to changing regulatory requirements. FintechOS enables insurers to navigate this transformation successfully. As our customer footprint continues to grow … seeking an experienced Program Manager to lead complex customer-facing transformation initiatives across the insurance sector. This role exists to ensure successful program execution while strengthening strategic customer relationships. You will act as the central point of coordination between customer stakeholders, FintechOS teams, and partner organizations, ensuring ...

Product Manager

Location
Milton Keynes, England, United Kingdom
offering more flexibility, understanding, and practical support to help businesses thrive. Since receiving our banking licence in 2021, we’ve built a loyal customer base and a strong, diverse team that puts people first. Our vision is building stronger futures with bespoke financial solutions. We understand that … fixed term contract for 6 months. As a Product Manager (FTC - Parental Leave Cover), you will leada cross-functional squad todiscover,designand deliverinitiativestoimprove customer and broker experiences, increase operational efficiency and deliver faster,betterand more transparent lending decisions. Working across Operations, Credit, Commercial, Technology, Risk and Compliance, you will ...

Digital Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 per annum
Digital Analyst to join a well-established consumer-focused retail organisation. You will play a key role in delivering insights that influence digital strategy, customer experience, performance marketing, and commercial decision-making across the business. The Company They are a recognised international brand with a strong digital presence … customer-first approach. Investing heavily in data, analytics, and digital capability, they are committed to using insights to drive performance and enhance the online customer journey.The analytics team works closely with stakeholders across eCommerce, Marketing, Product, and Technology, offering excellent exposure to senior decision-makers and high-impact ...

Head of Operations (Property/Mortgages) – Basingstoke

Location
Basingstoke, England, United Kingdom
Completion, Operations and Controls functions within our Property division. This is a high-impact leadership role responsible for ensuring the efficient, compliant and customer-focused delivery of services while driving operational excellence, risk management and continuous improvement across the business. This role is based in Basingstoke, with some travel … processes that support the continued growth of our Property business. You will work closely with senior stakeholders across the Bank, helping to deliver exceptional customer outcomes while maintaining robust regulatory and risk standards. Leadership & Strategy Lead the Pre-Completion, Operations and Controls functions, ensuring alignment to business objectives, customer ...

Controls Engineer, EMEA Controls

Hiring Organisation
Amazon
Location
Hemel Hempstead, Hertfordshire, South East, United Kingdom
Employment Type
Permanent
deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. At Amazon, we're working to be the most customer …/EPMS), responsible for the building automation systems within Amazon data centers to join our EMEA team. If you are passionate about the customer experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this ...

Senior Solutions Architect - Sales

Hiring Organisation
Softcat
Location
Marlow, Buckinghamshire, UK
Employment Type
Full-time
Strategy & Architecture Team! Softcat is embarking on an ambitious period of technology and business transformation. As technology becomes increasingly central to our growth, customer experience and operational effectiveness, we are establishing a new Strategy & Architecture capability to help shape the next chapter of Softcat's technology journey. … Senior Solutions Architect, you'll be responsible for: Portfolio Roadmaps Strategic Direction Architecture Leadership Solution Design Technical Debt Visibility Change Shaping Shape customer and sales platform roadmaps. Support customer experience and digital engagement initiatives. We'd love you to have: Significant Solution, Domain, Product or Enterprise Architecture ...

SSE

Hiring Organisation
SCC
Location
Bracknell, Berkshire, UK
Employment Type
Full-time
Sales Support Executive (SSE) provides commercial, operational, and administrative support within the Business Partnering team, working directly with assigned Account Managers across strategic customer accounts. The role is focused on enabling account activity, improving efficiency, strengthening customer service, and supporting profitable revenue growth, rather than owning a direct … stakeholders, procurement processes, commercial agreements, and operational requirements. They will work closely with the Account Managers to maintain effective account coverage, progress opportunities, resolve customer issues, and deliver a consistent, high-quality service. Key responsibilities: Provide dedicated day-to-daysupport to assigned Account Managers across strategic customer accounts. ...

Technical Support Specialist-UK

Location
Farnborough, England, United Kingdom
networks. You'll work closely with customers, engineering, product, and network partners to resolve issues, improve service reliability, and deliver a best-in-class customer experience.If you're someone who enjoys solving complex technical problems, thrives in a customer-focused environment, and can confidently navigate both technology … OEMs in the use of satellite connectivity networks, associated hardware, and service compatibility requirements* Partner with satellite network operators and internal teams to investigate customer issues, identify trends, and drive timely resolutions* Monitor network performance and proactively identify opportunities to improve service reliability and customer experience* Assist ...

Sales Support Executive

Hiring Organisation
SCC
Location
Bracknell, Berkshire, UK
Employment Type
Full-time
Sales Support Executive (SSE) provides commercial, operational, and administrative support within the Business Partnering team, working directly with assigned Account Managers across strategic customer accounts. The role is focused on enabling account activity, improving efficiency, strengthening customer service, and supporting profitable revenue growth, rather than owning a direct … stakeholders, procurement processes, commercial agreements, and operational requirements. They will work closely with the Account Managers to maintain effective account coverage, progress opportunities, resolve customer issues, and deliver a consistent, high-quality service. The role will also work closely with SCC internal UK teams and where required, the offshore ...

Applications Engineering Manager - Semiconductor Metrology

Location
Abingdon, England, United Kingdom
Applications Engineers Manage delivery of our Early Access Demonstration programme Work directly with customers to understand use cases, technical challenges and performance requirements Guide customer demonstrations, feasibility studies and technical evaluations Act as the escalation point for complex applications and system issues Support pre-sales activities, technical workshops … customer engagements Collaborate with Engineering and Product teams to translate customer feedback into product improvements Define and improve application workflows, technical documentation and best practice Help create scalable approaches for system deployment, optimization and customer success Influence future product direction through customer insight and application expertise ...

Salesforce Marketing Cloud Next and Data 360 Developer

Location
Woking, England, United Kingdom
Salesforce Delivery Unit is one of the fastest growing areas within Capgemini UK and focuses on helping clients realise business value through Salesforce, AI, customer data, digital engagement and marketing transformation. You’ll be working across a wide spectrum of industry sectors, from Consumer Products, Automotive and Retail through … Telecommunications and Public Sector. You’ll work alongside solution architects, technical architects, developers, data engineers, testers, marketing specialists and business stakeholders to deliver innovative customer engagement solutions using Salesforce Marketing Cloud Next and Salesforce Data 360. You’ll experience significant variety in this role. One day you could ...

Sales Support - Italian

Hiring Organisation
Trinity Resource Solutions
Location
Pangbourne, Berkshire, United Kingdom
Employment Type
Permanent
Salary
£30000 - £32000/annum
join their Sales Support team. A fantastic newly created permanent opportunity, this is a great for someone with fluent Italian and English ideally customer service, sales administration or order management experience but they are flexible. Someone who enjoys working in a fast-paced environment and supporting both customers … sales teams. You will play an important role in managing customer enquiries, processing orders and providing day-to-day support to the sales function, helping to deliver an excellent customer experience and maximise sales opportunities. Key Responsibilities Handle incoming customer calls, emails and other enquiries. Respond ...

Sales Support

Hiring Organisation
Trinity Resource Solutions
Location
Pangbourne, Berkshire, United Kingdom
Employment Type
Permanent
Salary
£30000 - £32000/annum
business that is looking for a Sales Support professional to join its team in Reading. This is a great opportunity for someone with strong customer service, sales administration or order management experience who enjoys working in a fast-paced environment and supporting both customers and sales teams. … will play an important role in managing customer enquiries, processing orders and providing day-to-day support to the sales function, helping to deliver an excellent customer experience and maximise sales opportunities. Key Responsibilities Handle incoming customer calls, emails and other enquiries. Respond quickly and professionally ...

Operational Excellence & Procedures Lead

Location
Milton Keynes, England, United Kingdom
operational processes, procedures, knowledge management and supporting technologies evolve in line with the Bank's growth strategy. Sitting within the Operations – Financial Crime and Customer Experience function, this role acts as the bridge between Operations, Product, Technology, Risk and Change, ensuring operational processes remain efficient, scalable, customer … Operations. The successful candidate will identify opportunities to automate manual activities, improve colleague productivity, enhance knowledge management and embed intelligent workflows that support better customer and business outcomes, while ensuring that the process for keeping procedures updated remains efficient and scalable. This is a key role in shaping ...

Commercial Director - Rezcontrol

Hiring Organisation
ClearCourse
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
Commercial Director - Rezcontrol ClearCourse | United Kingdom | Hybrid To be considered for this role, you must have direct, hands on experience with hotel SaaS systems. Applications without this will not be progressed. Rezcontrol is the property management system, booking engine and channel manager behind independent hotels, boutique properties and pubs … guest experience. Push AI into the product where it creates genuine value for customers and for the business. 04: Customers and team Own the customer experience end to end, from first sale through onboarding to renewal. Be the senior point of contact when a strategic account needs one. ...

Digital and Web Performance Manager

Location
Milton Keynes, England, United Kingdom
Steven Eagell Group's online presence and digital marketing strategy across a number of channels. You'll ensure that every channel delivers an exceptional customer experience whilst also strengthening our brand and generating qualified leads. Role: Planning, implementation and reporting for all digital marketing activity. Manage Google … marketing activity as directed by the General Manager and other reasonable requests by the Management team, including Sales, Aftersales and Fleet. Essential Skills and Experience: Automotive experience essential. Proven experience managing websites. Experience planning and delivering paid media campaigns. Strong understanding of SEO/AEO/ ...

Head of CRM

Location
Lewes, England, United Kingdom
offices overlooking the river Ouse in Lewes, East Sussex. THE ROLE The Head of CRM owns the commercial performance of the Ancient + Brave customer base. Where acquisition brings customers in, this role is accountable for what happens next: how many stay, how long they stay, how much they … long-term retention, across DTC and across all trading markets, setting the plan that the Senior CRM Manager translates into delivery. Map the full customer journey - first order, second order, subscription conversion, product expansion, lapse and win-back - and set the intervention, channel and message at each stage. Define ...

Product Owner

Location
Woking, England, United Kingdom
US## **About the job you’re considering**We are seeking a talented and delivery-focused Product Owner to join our Digital Customer Experience (DCX) Practice. In this role, you will work with both private and public sector organisations, playing a pivotal role in shaping products and services that … collaborate with diverse stakeholders, solve complex challenges, and help organisations transform through the delivery of innovative digital products and services.Ideally, you will have experience working in agile and waterfall delivery environments, along with either previous consulting experience, or experience delivering products and services in line with Government ...

Sales Account Manager (SaaS) – Fleet/ Hybrid

Hiring Organisation
Arden Resourcing Limited
Location
Fleet, Hampshire, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £50,000 per annum
most from their software investment while driving satisfaction, retention and account growth. You’ll act as a trusted point of contact, understanding each customer’s business, solving challenges and identifying opportunities to add further value. What you’ll be doing: • Building strong, long-term relationships with customers • Acting … main point of contact and trusted advisor across your accounts • Running regular customer reviews and identifying any risks or opportunities • Supporting customer onboarding and ongoing adoption of software solutions • Identifying opportunities for upselling and cross selling • Working closely with Sales, Support, Consultancy, Project Management and Development teams • Monitoring ...