76 to 100 of 225 Customer Experience Jobs in the South East

hands-on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service-led environment where quality, communication, and first-time fix really matter. What you will … records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday ...

Data Migration and Customer Onboarding Specialist Reading - hybrid £35,000 to £50,000 DOE DXP Talent is hiring for a Data Migration and Customer Onboarding Specialist to join a market leading business in Reading. The Data Migration and Customer Onboarding Specialist will primarily be involved in migrating … customer's data across from their existing products into our clients software and supporting the customer with all aspects on onboarding. The role involves a lot of customer interaction as well being 'spreadsheet heavy' so ideal candidates will have a strong background in working in data migration ...

engineering team in Watford. You'll play a key role in designing, building, and scaling high-performance applications that power critical business functions and customer experiences. This is an opportunity to work on challenging technical problems, influence architectural decisions, mentor developers, and help shape the future of our technology … implementing improvements to systems, processes, and tooling Supporting cloud-native deployments and infrastructure automation What We're Looking For Essential Professional Python development experience (5+ years) Strong understanding of software design patterns and engineering principles Experience with frameworks such as FastAPI, Django, or Flask Solid knowledge of RESTful ...

more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23496 The Skills You'll Need: Fluent Cantonese and English. Working experience in E-channel Operations, Digital Banking, or Card Management Your New Salary: Up to £50k, depending on experience Job Status: Permanent, hybrid working with … vendors for system maintenance, updates, and issue resolution. Monitor system performance and prepare regular operational and performance reports. Support process improvement and customer experience enhancement activities. Ensure compliance with security and regulatory requirements. Provide guidance and support to E-Channel Officers in executing operational tasks. Contribute ...

Overview This Head of Customer Support role will champion the customer post-purchase journey. You will balance strategic leadership with technical, hands on troubleshooting. Leading a lean team of two Support Technicians, your mission will be to elevate the support standards, optimise ticketing workflows, and ensure customers receive … connectivity. Step into the queue when needed to diagnose firmware bugs, network routing anomalies and hardware malfunctions. Oversee the creation of internal documentation and customer facing help centre articles. Customer experience & Strategy Advocate for the customer needs by collaborating closely with Product, Engineering and Sales teams ...

exciting opportunity to join an innovative organisation providing digital solutions to businesses across a range of industries. With a strong focus on technology, customer experience, and delivering solutions that help businesses operate more effectively, the company is continuing to expand and is looking for a commercially driven Sales … sales cycle from initial contact and qualification through to proposal, negotiation, and close. Building and maintaining strong relationships with prospective and existing customers. Understanding customer requirements and recommending appropriate technology solutions based on their individual needs. Conducting sales calls, virtual meetings, presentations, and product demonstrations with prospective clients. Preparing ...

employees rely upon every day. Unlike traditional IT teams, WTT works broadly across IT and our business with a specific focus on our employees’ experience with technology. WTT responsibilities include physical and virtual devices (desktops/laptops, tablets, payment, printers, virtual workstations, etc.), workforce/productivity applications (email, unified … operational health, build and deliver technology solutions. Responsibilities Be able to communicate complex solutions at all levels up to and including C suite Significant Experience of the Microsoft product set across platform, endpoint and security Significant experience of security technologies across the MS stack including ...

London £60,000-£75,000 | Hybrid | London We're hiring a Senior Data Analyst to join a growing Marketing Science team within a leading customer experience agency. You'll work across marketing analytics, customer journey analysis, campaign effectiveness and digital analytics , turning data into clear insights that … influence client and business decisions. What you'll be doing: Lead analytics projects and take ownership of delivery Analyse campaign and customer journey performance Use SQL and/or Python to generate actionable insights Work with tools such as GA4, Adobe Analytics or similar Build and develop dashboards ...

Project Coordinator Location: Dummer, Basingstoke Salary: £30,000 - £32,000 SCG is a dynamic and fast paced telecommunications business with nearly 60 years experience with a reputation for excellent customer service and unrivalled career development. Each customer is at the heart of our business where we strive … success within the business. You will efficiently provision all products from the SCG services portfolio for both existing and new customers while delivering exceptional customer service to the client. Key Responsibilities: To ensure constant improvement of customer experience for our clients with maximum efficiency along with ...

dynamic and fast paced telecommunications business with nearly 60 years experience with a reputation for excellent customer service and unrivalled career development.? Each customer is at the heart of our business where we strive to design, deliver and support the very best solutions to underpin their business … within the business . You will efficiently provision all products from the SCG services portfolio for both existing and new customers while delivering exceptional customer service to the client. Key Responsibilities: To ensure constant improvement of customer experience for our clients with maximum efficiency along with ...

dynamic and fast paced telecommunications business with nearly 60 years experience with a reputation for excellent customer service and unrivalled career development.? Each customer is at the heart of our business where we strive to design, deliver and support the very best solutions to underpin their business … within the business . You will efficiently provision all products from the SCG services portfolio for both existing and new customers while delivering exceptional customer service to the client. Key Responsibilities: To ensure constant improvement of customer experience for our clients with maximum efficiency along with ...

information into insight? Do you thrive on developing reporting solutions, driving continuous improvement, and helping stakeholders make smarter decisions through data? If you have experience leading reporting teams, leveraging tools such as Power BI and SQL, and creating a culture of data-driven decision-making, we'd love … automate processes, improve efficiency, and introduce innovative reporting solutions. Working closely with stakeholders across the group, you'll provide meaningful performance insights that enhance customer experience and operational effectiveness. You'll also play a key role in developing analytical capability within the team, helping colleagues maximise the value ...

shape how the team does the same. Key Responsibilities Own product strategy and roadmap for a key area of the platform, shaping the customer experience across web and mobile. Partner with engineering to manage priorities, technical trade-offs, and delivery timelines. Use customer research, stakeholder feedback … data insights to identify opportunities and prioritise initiatives. Lead cross-functional teams to deliver roadmap objectives and measure success against key business and customer outcomes. Requirements 47 years product management experience in fintech, payments, or financial services. Experience owning product strategy and roadmaps for complex products. Strong ...

managing the delivery of enhancements and projects across a WordPress CMS environment , operating on the BigCommerce platform , with a particular focus on integrations, customer experience improvements and online trading capability. Working closely with internal teams and external suppliers, you will ensure projects are delivered efficiently whilst balancing business … objectives, user experience and technical requirements. Key Responsibilities Lead end-to-end delivery of e-commerce projects and platform enhancements Manage initiatives across WordPress CMS , BigCommerce and associated integrations Coordinate delivery involving internal teams, stakeholders and third-party vendors Oversee project plans, budgets, risks and dependencies Ensure successful implementation ...

will be responsible for leading the Mobile Support team in delivering Incident and Service Request support across Opus’s EE(BT), O2, and Vodafone customer estates. Operating as a player-manager, the role combines hands-on ticket resolution with day-to-day leadership of the team, managing a caseload … approximately 500 tickets per month within SLA. The role works closely with the Project Provisioning and Customer Experience teams to ensure a seamless customer journey and drives continual process improvement to help build a high-performing, scalable Mobile Support function. Additionally, you will be responsible ...

Overview The Customer Success Operations Administrator is focused on executing repeatable processes to deliver great customer experience, engagement and retention. Main Duties and Responsibilities Execute Customer Success operations processes to improve the customer journey post-sale until renewal. Automate workflows … shore team. Drive data-backed decision-making by tracking metrics Analyse customer data to identify trends and opportunities for improvement. Improve reporting to help CS address the at-risk customers. Facilitate cross-functional collaboration within the CS Team Stay aligned with Research, Product, and Sales Operations. KPIs – customers ...

take ownership of web and app analytics, CRO and experimentation, with the chance to have a genuine impact on digital performance and the customer journey. You’ll be the go-to person for digital performance data, working closely with Ecommerce, Trading, Marketing, Product, UX and Development teams to turn … tagging governance across GA4, GTM and app analytics platforms Leading the CRO and experimentation programme, including A/B and multivariate testing Analysing customer journeys, funnels and drop-off points to identify opportunities for improvement Building dashboards and automated reporting across key digital KPIs Using customer segmentation ...

Generation Great marketing doesn't stop when someone fills in a form. The real magic happens afterwards. It's building the journeys, automations and customer experiences that turn enquiries into conversations and conversations into customers. That's exactly what we're looking for. We're The Travel Franchise … generate thousands of enquiries every month, and we're looking for someone who enjoys building smart marketing automations, high-converting funnels and seamless customer journeys to help us convert even more of that demand into new franchise owners. Note: Non-negotiables - Solid strategy, ideation and GTM skills. Impeccable spoken ...

Opportunity An exciting opportunity has arisen to join a rapidly growing automotive organisation with ambitious UK expansion plans and a strong focus on innovation, customer experience and retailer performance. Reporting directly to the Head of Sales, the Sales Reporting Specialist will be responsible for developing and managing … external suppliers and reporting partners. Support supplier selection, onboarding and tender management activities. Continuously enhance reporting processes, automation and dashboard functionality. Candidate Requirements Previous experience within a reporting, analytics, sales operations, commercial analysis or business intelligence role. Strong Power BI skills with experience developing dashboards and reporting solutions. ...

execution by translating won opportunities into clear deployment plans, roles, responsibilities, and milestones. Act as the central coordination point from project award through customer handover, driving alignment across all stakeholders and managing critical dependencies. Track deployment schedules, contractual milestones, project profitability, and change orders to ensure successful project execution. … organization rather than requiring dedicated program management support. Continuously capture deployment learnings and feed them back into product development, offers, deployment processes, and customer experience improvements. Qualifications: Bachelor's degree in Engineering, Business, or a related field from an accredited institution. Minimum 3-5 years of experience ...

stage of its journey. Reporting directly to the CEO, you'll take ownership of everything digital-from ecommerce and website optimisation to social media, customer acquisition and brand growth. Initially, this is a genuinely hands-on role. There isn't a large team waiting for you. You'll roll … your sleeves up, improve what's there today and create the digital experience our customers deserve. As the business continues to scale, you'll have the opportunity to build and lead your own digital team across ecommerce, marketing, UX, creative and social. If you've always wanted to create ...

established and successful software provider is looking for an Application Support Consultant to join its growing Customer Success team. Supporting more than 2,500 businesses worldwide, the organisation develops ERP software covering accounting, stock management, CRM, e-commerce, business intelligence and supply chain management. This is an excellent opportunity … someone who enjoys working with technology, supporting customers and investigating varied technical and operational issues. The successful candidate will respond to customer enquiries, document reported issues and work towards effective solutions while delivering a friendly and professional customer experience. Whats on Offer Competitive salary, depending upon experience ...

Desk Lead/Junior Service Manager on behalf of a growing organisation operating within the Defence sector. As the business continues to expand its customer base, a newly created opportunity has arisen to act as the bridge between technical teams and end customers, ensuring the consistent delivery of high … next step into Service Management. The role offers genuine career progression and the opportunity to gain exposure across service delivery, continual service improvement, customer engagement and operational governance. The position is offered on a hybrid basis, with three days per week based near Andover. Your new roleAs the Junior ...

user devices Managing user accounts, permissions and access requests Escalating more complex issues when appropriate while maintaining ownership Creating accurate documentation and updating customer records Delivering an excellent customer experience on every interaction What you'll bring Experience within a 1st or 2nd line IT support … Windows environments Understanding of Windows Server, Active Directory and networking fundamentals Excellent troubleshooting and problem-solving skills Strong communication skills and a customer-first attitude A proactive mindset with a genuine desire to keep learning Experience within a Managed Service Provider would be beneficial ...

Desk is the operational core of Node IT.This role is part of the engine that keeps it predictable, scalable, and professional.Your work directly: Improves customer experience Reduces repeat issues and escalations Supports successful project delivery Helps the whole team operate more effectively Youll be supporting customers, acting … ownership of issues end-to-end Calm under pressure and able to prioritise effectively Someone who improves things - not just maintains them Essential Skills Experience working in an MSP 2+ years experience in Level 2 or equivalent IT support/Service Desk role. Strong troubleshooting across Microsoft environments ...