Service Delivery Manager
- Hiring Organisation
- Yunex Limited
- Location
- Bournemouth, Dorset, South West, United Kingdom
- Employment Type
- Permanent
Working closely with customers and internal delivery teams, this role has overall responsibility for ensuring our Enforcement Service contracts are delivered in line with customer expectations, contractual commitments and financial budgets. You will coordinate service delivery across Projects, Operational Support and Solutions Engineering, ensuring key operational functions work collaboratively … achieve customer outcomes and business objectives. You will serve as a primary point of contact for our customers, with responsibility for contract performance, representing the voice of the customer and identifying future business opportunities. The role requires the definition of long-term strategic goals and targets, effective resource ...