26 to 50 of 197 Customer Experience Jobs in the South West

hands-on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service-led environment where quality, communication, and first-time fix really matter. What you will … records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday ...

hands-on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service-led environment where quality, communication, and first-time fix really matter. What you will … records, service notes, and repair documentation Following data protection, backup, and security procedures Escalating more complex issues when required Maintaining high standards of customer service and communication Keeping up to date with hardware tools, technologies, and repair methods A typical working pattern is Monday to Friday ...

strong prioritisation. Able to separate meaningful security risk from theoretical or low-value control activity. Commercially aware, with the ability to balance security, customer experience, regulation and delivery. Clear and concise with senior stakeholders, able to translate security issues into business impact. Collaborative and able to influence across … decision-making. Motivated by building a high-quality security function that fits Moneybox, rather than importing a large-enterprise or big-bank model. Experience & Skills Proven experience leading or significantly contributing to an information security function. Strong working knowledge of risk-based security management and the NIST Cyber ...

dynamic team of diverse professionals from top tech giants, blockchain innovators, and FinTech unicorns. We're looking for an experienced Service Designer to shape customer experiences across channels. Use your expertise in service design and systems thinking to lead key initiatives, collaborate with diverse teams, and enhance customer … delivering exceptional service experiences. Job responsibilities Develop and implement a comprehensive service strategy to focus on direct and indirect experiences, aligning business objectives and customer experience enhancement across multiple products and platforms Develop clear future state service propositions, journeys, and concepts that deliver value to customers ...

dynamic team of diverse professionals from top tech giants, blockchain innovators, and FinTech unicorns. We're looking for an experienced Service Designer to shape customer experiences across channels. Use your expertise in service design and systems thinking to lead key initiatives, collaborate with diverse teams, and enhance customer … delivering exceptional service experiences. Job responsibilities Develop and implement a comprehensive service strategy to focus on direct and indirect experiences, aligning business objectives and customer experience enhancement across multiple products and platforms Develop clear future‐state service propositions, journeys, and concepts that deliver value to customers ...

access to their account, and complete the checks needed to use Wise safely. You ll help the team find the right balance between conversion, customer experience, operational efficiency, and risk controls: reducing unnecessary friction for legitimate businesses while helping deflect bad actors. This role offers a significant opportunity … collaborate across various teams, including Business Pricing, Account Experience, and Verification, to ensure a seamless and integrated experience for our business customers. For more information on our Analytics Career Map and levelling structure, click here. What you will be doing: Own the KPI tree and core metrics ...

Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and support. We dive deep to understand each customer's unique challenges, then craft innovative … solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. There has never been a better time to be a startup, with improved access to modern technologies such as Machine learning levelling the playing ...

Description hackajob is collaborating with Vitality to connect them with exceptional professionals for this role. Do you have the following skills, experience and drive to succeed in this role Find out below. Team - UK Health, Adviser & Employer Product Working Pattern - Hybrid – 2 days per week in the Vitality Bournemouth … hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Proven product strategy ownership Strong stakeholder influenceDemonstrated customer journey optimisation What this role is all about: This exciting role will form part of a cross-functional team who is accountable ...

Description hackajob is collaborating with Tesco to connect them with exceptional professionals for this role. Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today. About the role As a backend development Engineer, you'll be working in an agile team … industry leading engineers to define and develop Tesco's xAPI (Experience API) that powers Tesco's various shopping experiences i.e., , the mobile shop application, store and other internal facing applications. You'll be a passionate, pragmatic Engineer with an inquisitive mind who is motivated to make change ...

Description hackajob is collaborating with Tesco to connect them with exceptional professionals for this role. Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today. About the role As a backend development Engineer, you ll be working in an agile team … industry leading engineers to define and develop Tesco s xAPI (Experience API) that powers Tesco s various shopping experiences i.e., , the mobile shop application, store and other internal facing applications. You ll be a passionate, pragmatic Engineer with an inquisitive mind who is motivated to make change ...

Description hackajob is collaborating with Vitality to connect them with exceptional professionals for this role. Do you have the following skills, experience and drive to succeed in this role Find out below. Team - UK Health, Adviser & Employer Product Working Pattern - Hybrid 2 days per week in the Vitality Bournemouth … week. We are happy to discuss flexible working! Top 3 skills needed for this role: Proven product strategy ownership Strong stakeholder influence Demonstrated customer journey optimisation What this role is all about: This exciting role will form part of a cross-functional team who is accountable ...

their identity while unlocking financial opportunities. This role is important in driving continuous improvement across our digital journeysusing data, experimentation and personalisation to enhance customer experience and deliver measurable commercial growth. This is a hybrid role based in our London office. Work that matters What … organisational goals Collaborate with Product, Analytics, UX and Engineering to deliver impactful experiments Qualifications What you'll need to bring to the role & Experian Experience in CRO, optimisation or eCommerce roles Experience running A/B testing and experimentation programmes Experience using tools such as GA, Adobe ...

week. \ NWe are happy to discuss flexible working!\ N \nTop 3 skills needed for this role:\ N\nProven productstrategy ownership\ NStrong stakeholder influence\ NDemonstrated customer journey optimisation\ N\nWhat this role is all about:\ NThis exciting role will form part of a cross-functional team who is accountable … digital customer experience for Renewals in the Health Policy Product Delivery Stream.\ NAs a Product Manager,the role is responsible for defining and executing a comprehensive product roadmap and backlog across multiple capabilities, working with a wide range of stakeholders. Accountability includes shaping, designing and delivering features that ...

week. We are happy to discuss flexible working! Top 3 skills needed for this role: Proven product strategy ownership Strong stakeholder influence Demonstrated customer journey optimisation What this role is all about: This exciting role will form part of a cross-functional team who is accountable … digital customer experience for Renewals in the Health Policy Product Delivery Stream.As a Product Manager, the role is responsible for defining and executing a comprehensive product roadmap and backlog across multiple capabilities, working with a wide range of stakeholders. Accountability includes shaping, designing and delivering features that contribute ...

regarding this opportunity thoroughly before making an application. About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid … Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. ...

regarding this opportunity thoroughly before making an application. About us At Sierra, we re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid … Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. ...

outsourced field service partner to coordinate site visits armed with a clear technical brief, reducing repeat visits and diagnosis time Build and maintain customer relationships, keeping communication proactive and solution-focused Work with the Head of Aftersales to design help desk processes, workflows, and escalation procedures Build a knowledge … teams Play a key role in shaping the team structure as the function grows, potentially taking on line management responsibilities in due course Skills & Experience Hands-on experience with Vector tools (CANoe, CANalyzer, or similar) is essential this is the core technical requirement, not a nice to have ...

with elegant solutions. We bring together backend and frontend engineers, mobile developers, designers, data analysts, and product managers who collaborate closely to deliver exceptional customer experiences. Our teams are responsible for the critical verification journeys that business and personal customers complete before using Wise's products. … automated review systems to agent tooling and compliance monitoring. We operate with high autonomy, make data-driven decisions, and celebrate both technical excellence and customer impact. As a team that touches both regulatory requirements and customer experience, we have unique opportunities to innovate in a space traditionally ...

with elegant solutions. We bring together backend and frontend engineers, mobile developers, designers, data analysts, and product managers who collaborate closely to deliver exceptional customer experiences. Our teams are responsible for the critical verification journeys that business and personal customers complete before using Wise's products. … automated review systems to agent tooling and compliance monitoring. We operate with high autonomy, make data-driven decisions, and celebrate both technical excellence and customer impact. As a team that touches both regulatory requirements and customer experience, we have unique opportunities to innovate in a space traditionally ...

work, it's who we are. Every day, our head office teams play a vital role in helping people get outside, explore more, and experience the world around them. We're looking for a Senior Manager, Data, AI & Performance Analytics to join us on that journey. This role … next move, you'll find opportunities to learn, grow, and be part of something bigger. What you'll be doing Define and deliver the Customer & Digital Data, AI and Analytics strategy, building a high-performing capability to drive eCommerce growth and commercial performance. Act as a senior leader across ...

instrumental in shaping how it looks, feels, and operates. Working directly alongside the Head of Aftersales to define processes, set standards, and establish a customer first culture from day one. Field service work will be handled by an outsourced partner, meaning this role is centred on intelligent triage. Understanding … customer issues quickly, diagnosing root causes accurately, and ensuring the right resource is deployed at the right time. The individual in this position will be the technical backbone of the aftersales operation and the primary point of contact for customers requiring support. Key Responsibilities Act as the first point ...

automation, technology and strong prioritisation.Able to separate meaningful security risk from theoretical or low-value control activity.Commercially aware, with the ability to balance security, customer experience, regulation and delivery.Clear and concise with senior stakeholders, able to translate security issues into business impact.Collaborative and able to influence across Engineering … reporting and decision-making.Motivated by building a high-quality security function that fits Moneybox, rather than importing a large-enterprise or big-bank model. Experience & Skills Proven experience leading or significantly contributing to an information security function. Strong working knowledge of risk-based security management and the NIST ...

Apply to be considered for this position. About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich … Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. ...

Apply to be considered for this position. About us At Sierra, we re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich … Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. ...

required to be a successful applicant, read on. About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid … Japan, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. ...