201 to 225 of 573 Customer Experience Jobs in the UK excluding London

ambitious Account Manager to join its Manchester team. This is a fantastic opportunity for someone who enjoys building relationships and growing existing customer accounts rather than chasing cold new business. You'll manage a portfolio of clients, reconnect with dormant accounts, identify upsell opportunities, and help businesses adopt modern … technology solutions. What you'll be doing: Managing and developing a portfolio of existing customer accounts Re-engaging inactive clients and identifying new revenue opportunities Building long-term relationships through consultative account management Selling a range of technology solutions including connectivity, cloud and communications Preparing proposals, negotiating deals ...

product teams to innovate seamlessly and drive growth for Allstate through the Consumer Connected Cloud mission. This ecosystem aims to provide an absolute frictionless experience for our user community. As a Principal Digital Product Manager in the CEP organization, you'll own the vision and roadmap for our Hosting … products, and our mainframe products. You define the strategy and annual commitments while ensuring products are iteratively delivering business value and ensuring alignment of customer needs. You are accountable for a consistent application of product practices, including ways of working, behaviors, product mindset and work breakdown. This role ...

Technical Services Apprentice to support in delivering high-quality technical services by assisting the preparation of CAD drawings, design specifications and technical documentation for customer projects, plus contribute to internal and customer-facing projects & develop technical, design & communication skills. Role Support the assessment of incoming enquiry drawings … suitability under supervision, assisting with estimate drawings and basic calculations for quotation purposes. Learn how to draft fully dimensioned drawings for customer approvals within agreed timescales Assist in confirming customer approvals and learn how to prepare packing specifications in line with customer requirements and factory capabilities Observe ...

Overview This Head of Customer Support role will champion the customer post-purchase journey. You will balance strategic leadership with technical, hands on troubleshooting. Leading a lean team of two Support Technicians, your mission will be to elevate the support standards, optimise ticketing workflows, and ensure customers receive … connectivity. Step into the queue when needed to diagnose firmware bugs, network routing anomalies and hardware malfunctions. Oversee the creation of internal documentation and customer facing help centre articles. Customer experience & Strategy Advocate for the customer needs by collaborating closely with Product, Engineering and Sales teams ...

cloud-nativee solutions that enable seamless product, stock and pricing synchronisation across multiple sales channels, helping drive faster market expansion and a better customer experience. Client Details Our client is a globally recognised retail and e-commerce organisation investing heavily in its digital capabilities. With a strong focus … innovation, engineering excellence, and customer experience, they are undertaking a major technology transformation to support continued international growth and expansion across digital sales channels. Working within a collaborative and empowered engineering environment, you'll be part of a team building products that operate at significant scale across multiple ...

Company They are an established and growing consumer-focused business operating in a highly data-driven environment. Having invested significantly in growth, technology, and customer experience, they are continuing to expand their analytics capabilities. Their collaborative culture encourages ownership, innovation, and continuous improvement, making it an excellent environment … data-led decisions. Key responsibilities include: Delivering reporting, analysis, and actionable insights to support business performance. Partnering with teams across areas such as marketing, customer operations, and commercial functions. Interrogating large and complex datasets to identify trends, opportunities, and risks. Translating business challenges into analytical solutions and strategic recommendations. ...

cutting-edge print and IT devices at our clients site. Your role is critical in ensuring smooth operations, resolving technical issues, and delivering exceptional customer satisfaction. Key Responsibilities : Diagnose and repair devices to ensure minimal downtime. Monitor devices proactively using advanced software. Provide training and guidance to clients, empowering … Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This is onsite 5 days per week. SKILLS AND EXPERIENCE REQUIRED Prior experience as an engineer specialising in MFD printers is essential Proven ability to deal with clients in a professional and courteous manner ...

employees rely upon every day. Unlike traditional IT teams, WTT works broadly across IT and our business with a specific focus on our employees’ experience with technology. WTT responsibilities include physical and virtual devices (desktops/laptops, tablets, payment, printers, virtual workstations, etc.), workforce/productivity applications (email, unified … operational health, build and deliver technology solutions. Responsibilities Be able to communicate complex solutions at all levels up to and including C suite Significant Experience of the Microsoft product set across platform, endpoint and security Significant experience of security technologies across the MS stack including ...

quality presentations and demonstrations, execute proofs of concept successfully and only when needed, comprehend and document the business value to be delivered, and ensure customer commitment to the ServiceNow solution Develop team members according to the demands of the business and according to their individual professional goals Develop … resource scheduling conflicts, expense review and approval, activity reporting etc. Qualifications To be successful in this role you have: Strong SaaS pre-sales experience as an individual contributor and Leader in the Telco, Media & Technology vertical At least 4 years SC leadership experience, transforming and developing teams with ...

weekend shift every two weeks ( 9:00 am - 5:30 pm ) Start Date: Monday, 17th August 2026 Are you passionate about delivering excellent customer service and enjoy helping people find the right technology solutions? We're looking for enthusiastic and motivated individuals to join the team as Inbound Telephone … Guide customers through the sales process from enquiry to purchase. Process payments and support customers with credit applications and finance plans. Deliver an outstanding customer experience that encourages repeat business and long-term loyalty. Consistently work towards achieving and exceeding sales and performance targets. Accurately update customer ...

central point of coordination for service activity. You’ll be responsible for keeping things moving behind the scenes—scheduling engineers, managing service records, handling customer queries, and ensuring all documentation and processes are accurately maintained. This is a busy, varied position where no two days are the same. … approach, especially when supporting customers and resolving service-related queries. Key Responsibilities: Schedule and coordinate service appointments to ensure efficient engineer deployment and timely customer support Maintain accurate service records, work orders and customer communications on internal systems Handle incoming customer enquiries via phone and email, providing ...

Opportunity We're partnering with an innovative WealthTech business seeking a Mobile Product Manager to own and evolve its flagship mobile experience across iOS and Android. This is a high-impact role where you'll shape a product used daily by customers, working closely with engineering and design teams … deliver seamless user experiences. You'll combine product strategy, customer insight, and data-driven decision-making to drive engagement, growth, and satisfaction. Key Responsibilities Own the roadmap and backlog for a customer-facing mobile app Lead the delivery of new features across iOS and Android platforms Continuously improve ...

Title: Comms Specialist Engineer (Desk-Based) Location: Office-based role, Pencoed, Bridgend, South Wales Salary: £28,000 - £32,000 per annum, depending on experience Job Type: Full-time, Permanent Working Hours: Monday to Friday About Flotek Group: Flotek Group is one of the fastest-growing Tech Companies … Specialist Engineer to provide high-quality remote support across our VoIP, connectivity, and data networking services. This desk-based role is ideal for an experience Comms Helpdesk Engineer with strong troubleshooting skills, good customer communication, and a desire to progress within the communications engineering field. You will ...

information into insight? Do you thrive on developing reporting solutions, driving continuous improvement, and helping stakeholders make smarter decisions through data? If you have experience leading reporting teams, leveraging tools such as Power BI and SQL, and creating a culture of data-driven decision-making, we'd love … automate processes, improve efficiency, and introduce innovative reporting solutions. Working closely with stakeholders across the group, you'll provide meaningful performance insights that enhance customer experience and operational effectiveness. You'll also play a key role in developing analytical capability within the team, helping colleagues maximise the value ...

various devices daily. Operating with a multi-branded strategy, we offer online entertainment, bingo and slot gaming, along with a social gaming mobile experience, using a mix of proprietary and licensed software. With offices in the UK, Gibraltar, Mauritius and South Africa while being part of a Rank Group … people and entertainment across diverse digital channels. Joining our high-performing and inclusive culture, you'll instantly become part of a team supporting our customer-facing initiatives. We’re looking for a Senior Product Manager to shape the future of connected venue and digital experiences across Mecca and Grosvenor. ...

team through day‐to‐day delivery. This is not a traditional senior developer role. We are looking for engineers who think beyond tickets, understand customer outcomes and help create high‐performing engineering teams. Key Responsibilities Deliver Customer Outcomes Design, build and deploy scalable, secure and cloud‐native applications … across Marketplace and Conversion domains. Work closely with Product Managers, Business Analysts, Data Analysts and QA to understand customer problems and translate them into technical solutions. Deliver customer‐facing capabilities that improve conversion, customer experience and commercial outcomes. Take ownership of features from discovery through production. ...

shape how the team does the same. Key Responsibilities Own product strategy and roadmap for a key area of the platform, shaping the customer experience across web and mobile. Partner with engineering to manage priorities, technical trade-offs, and delivery timelines. Use customer research, stakeholder feedback … data insights to identify opportunities and prioritise initiatives. Lead cross-functional teams to deliver roadmap objectives and measure success against key business and customer outcomes. Requirements 47 years product management experience in fintech, payments, or financial services. Experience owning product strategy and roadmaps for complex products. Strong ...

managing the delivery of enhancements and projects across a WordPress CMS environment , operating on the BigCommerce platform , with a particular focus on integrations, customer experience improvements and online trading capability. Working closely with internal teams and external suppliers, you will ensure projects are delivered efficiently whilst balancing business … objectives, user experience and technical requirements. Key Responsibilities Lead end-to-end delivery of e-commerce projects and platform enhancements Manage initiatives across WordPress CMS , BigCommerce and associated integrations Coordinate delivery involving internal teams, stakeholders and third-party vendors Oversee project plans, budgets, risks and dependencies Ensure successful implementation ...

implement sales strategies to achieve and exceed territory targets. Build, maintain, and strengthen relationships with key customers, distributors, and industry stakeholders. Conduct regular customer visits throughout Scotland, Northern Ireland, and the Republic of Ireland. Analyse sales performance, market trends, and competitor activity to inform business strategy and decision-making. … Prepare and present regular sales reports and forecasts to senior management. Work closely with marketing, product, and customer service teams to enhance customer experience and support business growth. Represent our client at industry events, trade shows, exhibitions, and networking opportunities. Maintain accurate records and sales activity through ...

Customer Service Advisor Location: City of London Salary: £15 per Hour Hours: 2pm - 11pm/Hybrid working, 3 days in the office and 2 days from home. Are you passionate about delivering outstanding customer service? Do you enjoy speaking with people and solving problems? We're recruiting … behalf of a growing fintech company looking for a Customer Service Advisor to join their friendly and supportive team. This is a fantastic opportunity to build your career within an innovative business that offers excellent training, career progression and a positive working environment. Key Responsibilities Handling inbound customer ...

from planning and configuration to go-live, ensuring a smooth rollout and excellent user adoption. A key part of the role is delivering engaging customer training and onboarding, both remotely and on-site, helping users gain confidence and maximise the value of the solution. You'll also work closely … with Product, Sales and Customer Success teams to provide a seamless customer experience. What you'll bring: Experience delivering software implementations or customer onboarding projects. Experience providing customer training, workshops or user enablement. Strong customer-facing, communication and stakeholder management skills. Knowledge ...

local companies. You will manage the complete B2B sales journey, from prospecting and generating new leads through to closing deals and ensuring a seamless customer handover. Key Responsibilities Develop and maintain strong, long-term relationships with local business customers Identify new business opportunities and proactively build your sales pipeline … Manage the complete B2B sales process from initial enquiry through to vehicle delivery Understand each customer's individual requirements and provide tailored vehicle and finance solutions Develop your knowledge of the brand's product range, business leasing options, and insurance products Consistently achieve and exceed individual sales and performance ...

receive an alert: Chief Digital and Information Officer Date: 16 Mar 2026 Location: Gatwick, GB Salary: Up to £175,000 per annum dependent upon experience Contract Type: Permanent – Full Time Security Level: SC Base Location: Aviation House, Gatwick We are the UK's aviation and aerospace regulator and recognised … caa.co.uk The Role The Chief Digital and Information Officer will lead the organisation’s digital and change modernisation, using emerging technologies to enhance employee experience, drive efficiency, and support high-quality service delivery in line with an evolving target operating model. The role holder will lead and direct ...

Responsibilities Deliver operational excellence through product thinking: work with product managers, engineers and designers to translate operational challenges into product experiences. Product Development: share customer feedback, pain points and ideas with the Product Team and help shape our product and what we build next. Customer Service Collaboration: work … closely with the customer service team to ensure efficient, compliant and empathetic communication with our customers. Operational Delivery: ensure accurate, efficient, compliant and delightful delivery of key operational elements of the customer journey. Data and Monitoring: own key performance and risk indicators to improve customer experience ...

exciting opportunities in the market. We're recruiting on behalf of a global technology business that's changing the way retailers approach sustainability and customer engagement. Following continued international success, they're investing heavily in the UK and building a brand new sales team to support their next phase … highly consultative sales role where you'll build trusted relationships, understand your customers' businesses and demonstrate how innovative technology can improve operations, enhance the customer experience and deliver long term commercial value. Package: 35,000 to 45,000 basic salary. Up to 20% annual bonus. Company car. ...