551 to 575 of 832 Customer Experience Jobs in the UK excluding London

times We Expect High Performance - we set a high standard and we’re not satisfied with being average This role As our Senior Manager, Customer Success & Account Management, you’ll be working with our UK Managing Director, and will be instrumental in leading the commercial evolution … quota-bearing expansion targets, owning commercial metrics such as NRR and NPS Experience leading a team through strategic change management, transforming support or CX functions into commercial account management units. Strong analytical capability and commercial acumen—comfortable using data and risk-reporting frameworks to understand portfolio health. Fast learning ...

times We Expect High Performance - we set a high standard and we’re not satisfied with being average This role As our Senior Manager, Customer Success & Account Management, you’ll be working with our UK Managing Director, and will be instrumental in leading the commercial evolution … quota-bearing expansion targets, owning commercial metrics such as NRR and NPS Experience leading a team through strategic change management, transforming support or CX functions into commercial account management units. Strong analytical capability and commercial acumen—comfortable using data and risk-reporting frameworks to understand portfolio health. Fast learning ...

reviews, and QBRs. Subject Matter Expertise Serve as the SME on how platform workflows operate end-to-end, across the vendor, Ingram Micro, and customer experience. Assess the current experience within each solution area and help define the target state as the business evolves. Stay current on platform … Success Team. Contribute to KPIs, reporting, and executive materials that demonstrate solution-area progress and business impact. What you bring to the role: Experience & Education Bachelor's degree (or equivalent combination of education and experience) required. 3+ years of functional experience, including a minimum of 1 year ...

Infinitesima, Abingdon, UK, is seeking an Applications Engineering Manager to lead a growing team of customer-facing engineers. You will guide demonstrations, technical evaluations and deployments while aligning customer needs with product development. You will work across mechanical, electronic, software and scientific disciplines, translating complex requirements into scalable … solutions and ensuring a strong customer experience through to successful deployments. #J-18808-Ljbffr ...

developing your team to consistently exceed targets. Creating a high-performance culture where accountability and motivation go hand in hand. Delivering an exceptional customer experience while maximising every sales opportunity. Analysing performance data, identifying opportunities and implementing action plans. Ensuring visual standards and operational excellence are maintained … working in a fast-paced, target-driven environment. Commercially aware, data-driven and able to spot opportunities to grow revenue. Passionate about technology and customer experience. Self-motivated and financially driven - someone who backs themselves to earn well through performance. About Priority Recruitment We are a retail specialist agency ...

genuine autonomy and strong benefits We're looking for a Digital Analyst to become the go-to for digital insight, helping teams better understand customer behaviour, digital performance and the impact of marketing investment. You’ll sit in the central team, working closely with ecommerce, marketing and commercial stakeholders. … digital analytics and help stakeholders make better decisions through data. A large part of the role will focus on GA4, helping stakeholders understand customer journeys, campaign effectiveness and website performance. You'll analyse digital activity, measure ROI, support A/B testing programmes and identify opportunities to improve conversion ...

Australia’s #1 mid-market Managed Service Provider . While the award might have been earned across the Tasman, the standards, culture, and customer experience that got us there are exactly what we’re bringing to New Zealand. (And after nine years of winning, we’re starting … happy” What You’ll Bring We’ll keep this refreshingly simple: Proven success in a senior role within an MSP, MSSP, integrator, or similar Experience working with SMB and mid-market clients and selling into the C-suite A strong track record in account management, client retention and growth ...

Scrum Master Digital Salary £45,000 to £50,000 depending on experience Permanent Hybrid Home & Folkestone Our central digital team are looking for a certified Scrum Master. This is a newly created role to support the team to become fully agile across day-to-day work and projects. … Candidate Proven experience of change delivery and analysis Demonstrable experience of Agile principles and development methodologies Experience with working with digital CX programmes Qualification in scrum (CSM) advantageous Experience with management tools such as JIRA/monday.com or similar Communication skills Excellent knowledge of Scrum techniques ...

Title: Professional Services Engineer Department: Technical Services/Professional Services Location: Sheffield (with travel to customer sites as required) Role Purpose The Professional Services Engineer is a senior technical specialist responsible for designing, scoping, implementing, and supporting complex IT solutions for both clients and internal business systems. The role … senior escalation point for complex technical issues and provide mentoring and knowledge sharing to engineers across the business. This position requires a proactive, customer-focused individual with strong technical expertise across Microsoft technologies, networking, cloud platforms, cybersecurity, and infrastructure solutions. Key Responsibilities Technical Consultancy & Solution Design Engage directly with ...

Technology and Support Services (TSS) organization. Strive for continual improvement with team organization, processes and procedures. Maintain reporting of key performance indicators (KPI).Develop customer-facing and internal documentation on best practices, troubleshooting flowcharts, training materials and FAQs to ensure consistent customer experience. Communicate with Engineering, Applications Engineering … Marketing, Category Management, Supply Chain Services, and Quality Assurance divisions of any product problems, opportunities, or emerging customer needs. Provide subject matter expertise and leadership for data centre mechanical and electrical (M&E) support activities, including power distribution, UPS, generators, cooling, airflow management, and environmental monitoring systems. Support data ...

cross-functionally to align product and engineering goals Handle the critical moments - confidently manage incidents and high-pressure challenges What you'll bring Strong experience delivering complex software systems at scale Expertise in JavaScript/TypeScript, Node.js, and React Solid understanding of architecture, APIs, and database design Experience … culture Why join us? You'll be part of a business that genuinely cares about the people it supports, with a strong focus on customer experience and meaningful impact . You'll have the autonomy to shape solutions, the platform to influence change, and the opportunity to grow ...

working on: Setting the technology roadmap and translating it into priorities the business can actually execute Retail systems, ecommerce platforms and the digital customer experience Data, reporting and analytics Infrastructure, security and governance Leading the internal IT/Data/Ecommerce teams and managing external suppliers and partners ...

working on: Setting the technology roadmap and translating it into priorities the business can actually execute Retail systems, ecommerce platforms and the digital customer experience Data, reporting and analytics Infrastructure, security and governance Leading the internal IT/Data/Ecommerce teams and managing external suppliers and partners ...

working on: Setting the technology roadmap and translating it into priorities the business can actually execute Retail systems, ecommerce platforms and the digital customer experience Data, reporting and analytics Infrastructure, security and governance Leading the internal IT/Data/Ecommerce teams and managing external suppliers and partners ...

functionality to encourage engagement. Liaise with the Development team to stay up to date with new platform features and recommend improvements. Liaise with the Customer Experience team to ensure they are familiar with each project and can deliver networking services effectively. Maintain high standards of product quality ...

functionality to encourage engagement. Liaise with the Development team to stay up to date with new platform features and recommend improvements. Liaise with the Customer Experience team to ensure they are familiar with each project and can deliver networking services effectively. Maintain high standards of product quality ...

flights, and ground transport. You will define strategy and a long-term vision for AI capabilities that help product teams move faster and improve customer experience. You will partner with Data & AI, engineering, and business leaders, bringing deep ML expertise to identify high-impact opportunities and shape data-informed ...

Fraud Analytics team in the UK. You will shape detection strategies, develop technical solutions, and deliver insights to reduce losses while preserving customer experience. The role collaborates with subject matter experts to protect members from evolving fraud and scams. You’ll join a dynamic team within the Economic Crime ...

Fraud Analytics team in the UK. You will shape detection strategies, develop technical solutions, and deliver insights to reduce losses while preserving customer experience. The role collaborates with subject matter experts to protect members from evolving fraud and scams. You’ll join a dynamic team within the Economic Crime ...

Fraud Analytics team in the UK. You will shape detection strategies, develop technical solutions, and deliver insights to reduce losses while preserving customer experience. The role collaborates with subject matter experts to protect members from evolving fraud and scams. You’ll join a dynamic team within the Economic Crime ...

students, academics, and professionals, and so much more! The team explore new technologies and strive to innovate, with a strong focus on improving the customer experience. The ambition is that Salford will become the destination of choice for students who will have exceptional levels of employability when they graduate. ...

exciting phase of digital growth and are looking for an experienced E-Commerce Executive and Brand Manager to help shape and optimise the online customer journey, drive commercial performance and support our dealer network across the UK and Ireland. Who We're Looking For We're looking … experienced e-commerce professional with at least four years experience in digital trading, e-commerce or website management. You'll enjoy combining data, creativity and commercial thinking to drive online growth. With a keen eye for detail and a passion for customer experience, you'll be confident ...

role where you'll simply ship features or manage a backlog. They're looking for a Product Manager who is passionate about understanding which customer problems are worth solving, works closely with Product Design and Engineering to validate solutions, and can get valuable products and features into customers' hands … quickly. You'll balance user needs, commercial objectives and technical considerations, with success measured through customer adoption and genuine business outcomes rather than simply how much gets delivered. AI is also an important part of the product strategy. You don't need to be an AI specialist ...

highly regarded digital business that reaches millions of consumers every week. Sitting within a cross functional product environment, you will use data to shape customer experiences, influence product strategy, and drive measurable business outcomes. You will take ownership of key analytics initiatives while helping to develop best practice across … deeply embedded within product development. They offer a collaborative environment where analysts work closely with Product, Engineering, Design, and Research teams to solve complex customer challenges. The Role As a Senior Data Analyst, you will: Partner with product teams to define success metrics and measurement frameworks Establish robust governance ...

years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. We’re looking for an organised, customer-focused HP Frameworks Administrator to join the team in Livingston. Working as part of the team, you’ll be responsible for managing the administration … around HP products and framework requirements, ensuring orders, requests and customer information are processed accurately and efficiently. You’ll act as an important point of contact for customers and internal stakeholders, taking ownership of queries and ensuring actions are followed through to completion. At XMA, technology is only part ...