ServiceNow Business Process Consultant
- Location
- Greater London, England, United Kingdom
product management consulting 2+ years working with the ServiceNow platform on current releases. Excellent verbal and written English communication skills with emphasis on customer service and workshop facilitation and presentations of varying content depending on the audience. Exceptional skills documenting process design, business requirements, user stories, process guides … project collateral. Strong interpersonal skills with a strong customer centric mindset Experience leading/executing complex strategic and operational initiatives at large organizations. Experience partnering with and advising executives. Experience with troubleshooting problems, handling challenging situations, and conflict resolution. ITIL V3 or ITIL 4 Foundations Certification Certified Business Analysis ...