Project Operations Coordinator
- Location
- Greater London, England, United Kingdom
ready updates. Oversee AI Support Implementations: Track and manage AI-driven projects, including automated traveler triage, AI copilot tools for support agents, and self-service knowledge bases for tours, attractions, and activities. Track Deliverables & Keep Teams on Schedule: Monitor project timelines across Support, Engineering, Product, and Supply teams … front-line traveler support teams are trained and aligned on new AI processes, maintaining clear standard operating procedures. Qualifications Experience: 2–4 years in customer operations, CX project management, or travel tech operations. AI & Tech Literacy: Hands-on experience with modern AI-driven customer service platforms (e.g. ...