201 to 223 of 223 Customer Service Jobs in the Midlands

Product Support Lead | Derby - Hybrid | Permanent | £Competitive Salary + Benefits Do you want to help shape the Future of Customer Support in a High-Growth Cyber Security Business... We're partnering with an innovative and fast-growing secure communications company at the forefront of hardware encryption technology. Based … best-in-class team from the ground up. About the role As Lead Product Support Engineer, you'll be the driving force behind customer support, combining hands-on technical expertise with the opportunity to shape and develop a scalable support organisation. Initially, you'll act as the technical lead ...

arise. To pro-actively build strong working relationships within the business to learn of up-and-coming events that could impact BTS and the service and systems we deliver, to enable action to be taken to support.Undertake general field support activities requiring the highest level of technical expertise … covering all site\office-based technology such as PCs, Mobiles, Printers, Applications, Meeting room equipment, and all services that shall be defined within the Service Catalogue for the Workplace Services Service Tower. Produce and maintain relevant technical documentation for Services within Workplace Services. Proactively monitor systems and networks ...

arise. To pro-actively build strong working relationships within the business to learn of up-and-coming events that could impact BTS and the service and systems we deliver, to enable action to be taken to support.Undertake general field support activities requiring the highest level of technical expertise … covering all site\office-based technology such as PCs, Mobiles, Printers, Applications, Meeting room equipment, and all services that shall be defined within the Service Catalogue for the Workplace Services Service Tower. Produce and maintain relevant technical documentation for Services within Workplace Services. Proactively monitor systems and networks ...

Permanent (37 hours) Closing Date: Tuesday 18th August @ 9am Interview Dates: 26th/27th August 2026 – in person We have an opportunity for a customer-focused IT Assistant to join our IT team. This is an excellent opportunity for an aspiring IT professional who enjoys helping people, solving technical … looking for someone with a positive, proactive attitude who enjoys working as part of a team and is committed to delivering excellent customer service. Experience providing IT support within a customer-focused environment would be advantageous, as would a relevant IT qualification and familiarity with IT service ...

Title: Service Design & Transition Manager Max rate: £500 per day Duration: 6 Months Location: Telford (2 days per Week Onsite) Clearance required: SC Job Description: You will be involved in all aspects of Service Design & Transition across the clients teams involved with the Project Delivery process. The role … assure delivery of first-class service components. SD&T processes provide support to the project delivery workstreams from start of project development lifecycle through to live running. You will be responsible for carrying out assurance activities and the clients SD&T tasks and activities needed to ensure a successful ...

Lifecycle Management (PLM) software. Position Overview As an Enterprise Architect supporting the Marine Design solutions portfolio, you will provide senior architectural leadership across major customer programmes. You will own the end-to-end architecture, ensuring customer strategy, digital transformation goals and Siemens solutions remain aligned. A key part … role is to de-risk the solution by focusing on customer value, technical fit, programme dependencies and future product alignment. Working with customer stakeholders, Business Development, Solution Architects, PMO and delivery teams, you will define the architectural vision, shape long‐term roadmaps and ensure delivery stays aligned ...

small, busy team. Willingness to learn new systems and processes quickly. A positive, can-do attitude and a commitment to delivering excellent customer service. Basic understanding of IT hardware and software. Experience in a customer-facing or support environment (desirable). Understanding of IT within a business environment ...

business accountability across the globe. Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues , delivering exceptional service to our customers , contributing to the community , and working towards a more sustainable environment . If you share these values and are passionate about … transformed and loaded into our database using an inhouse built application. VDI will be migrating to the Qlik Talend ETL software on the customer files to load data into our databases. Responsibilities : Liaise with VDI and IT to allow the smooth transition of data through Qlik Talend ...

Midlands have an excellent reputation within the print industry and are looking for a motivated and determined Junior Customer Account Executive Apprentice. The successful candidate will play a key role in supporting business operations, coordinating logistics, processing purchase orders, managing stock and producing accurate reports. Role The successful candidate … will assist the Finance and Sales Departments, reporting directly a Line Manager and ultimately to our Customer Services Director. Working on our bespoke Management Information System and also using a variety various Microsoft based business packages on their own terminal as applicable, the successful candidate will accurately enter data ...

will grow our business from over the next decade. The first stage of this investment is to build a new Level 1 Support Service Desk team, and we are seeking to appoint three Team Leaders to ensure we maintain and deliver outstanding levels of service to our customers … Ensure you and your teams know and understand developments in our business and services that we provide to our customers Analyse performance data KPIs, customer feedback, metrics and translate into action plans and Developing positive customer relationships 25 days annual paid leave; Private medical scheme membership; Pension contributions ...

Scheduling Coordinator could very well be a fantastic fit for you! The Role The Scheduling Coordinator role is key to the delivery of service to our customers. Their role is dedicated to scheduling service visits for our field engineering teams, keeping customers informed and liaising the field engineers … other internal departments to ensure SLA s are met alongside excellent customer service. Shifts 40 hours per week, working 5 days per week, including weekends (1 in 3 weekends on average), earliest start is 7AM and latest finish is 8PM. Responsibilities will Include: Effectively schedule engineer visits, liaising with ...

organisation that is committed to developing its people. Whether you're already working in business development or have gained experience in a sales or customer-facing role and are looking to take the next step, this position offers a structured career path with genuine progression opportunities. You'll receive … while developing strong relationships with both new and existing customers. Key responsibilities include: Identifying and generating new business opportunities through outbound calls, networking and customer visits. Building and maintaining strong relationships with prospective and existing customers. Preparing quotations and supporting customers throughout the sales process. Understanding customer requirements ...

Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a 3rd Line Network Engineer. We are seeking a highly skilled and motivated 3rd Line Network Engineer to join our technical operations team. This role is suited to an experienced … networking professional who enjoys solving complex technical challenges and providing expert-level support across a diverse range of customer environments. Working as part of a senior engineering team, you will act as the escalation point for advanced networking issues, ensuring customer services remain resilient, secure and performing ...

supporting more than 3,300 schools and colleges nationwide.With nearly 60 years of heritage, we employ over 100 dedicated professionals, including a national field service team delivering fast, expert support wherever it’s needed. We operate from offices in Headley (Birmingham) and Loanhead (Edinburgh).In recent years, CRB Cunninghams … experienced strong growth, driven by innovation, customer intimacy, operational excellence, and a clear, meaningful vision.**Our purpose is simple and powerful:** When children eat well and enjoy lunchtimes, they’re happier, healthier, and achieve more.Our strategy is to help schools deliver fully cashless dining experiences that enable anonymous free ...

With continued investment and ambitious growth plans, they're looking to expand their sales team with commercially minded individuals who enjoy building long-term customer relationships. The Role As an Account Manager, you'll manage a portfolio of approximately 40-60 customer accounts, developing existing relationships while identifying … Alongside managing existing accounts, you'll also be responsible for generating new business opportunities. Key Responsibilities Manage and develop a portfolio of 40-60 customer accounts. Build strong relationships with key stakeholders and understand their business and technology requirements. Identify upcoming IT projects and commercial opportunities. Develop existing accounts ...

Referral (e-RS) processes, ensuring referrals are managed efficiently and clinic capacity is optimised. Working closely with clinical and administrative teams, the role supports service improvement, workforce planning, and the effective use of digital systems, including MAXIMS, EPR, Envoy, and the Cisco call centre system. The post holder also … compliance with NHS access standards, including the 18-week Referral to Treatment (RTT) pathway. The role includes staff supervision, training, performance management, and supporting service improvement initiatives. The post holder will work closely with clinical and operational teams to maximise clinic capacity, maintain high standards of patient care, resolve ...

currently have an opportunity for a Trainee Artificial Sports Pitch, Performance Tester to undertake indicative performance pitch testing of facilities throughout the UK to service predominantly existing customers with an element of new business. The purpose of the role is to support the performance side of the business. Main … ongoing maintenance requirements. Key Skills and Experience - What we are looking for: Good communication skills and personable. Organised. Well presented. Motivated to achieve great customer service. Analytical with an attention to detail. A full UK drivers' licence. Be located in the Leicestershire area. Have good time keeping. Enthusiastic ...

Security Installation & Service Engineer, Intruder Alarms, CCTV, Access Control, COR7534 Are you an experienced Security Installation & Service Engineer looking for a varied role covering installation, maintenance, and fault-finding? This could be the perfect opportunity for you! The Role We are seeking a skilled Security Installation & Service … across the West Midlands region. The Company Our client is a long-established security systems provider with a strong reputation for technical expertise and customer service. With continued growth across their regional operations, they are now expanding their engineering team to support increasing demand across commercial sites. This ...

classroom-based training, and fully funded professional qualifications Benefits of joining our team 26 days annual leave (rising to 33 days after 5 years service) + bank holidays with the ability to buy additional leave annually Access to a generous, defined benefit pension scheme offering 17.9% Smart Working … vital role in helping people live safely and independently. Youll be part of our dedicated Assistive Technology Team, delivering a 24/7 service to private customers and through corporate contracts. This is a varied and rewarding role where youll respond to alarm activations and emergency calls, carry ...

will work as part of a high-performing team, ensuring the smooth movement of materials while upholding the highest standards of safety, quality, and customer services About Us Navigator Tissue UK Ltd is part of The Navigator Company. Previously known as Accrol Group and established in 1993, Navigator Tissue … team in production areas. You will be a driven self-starter, committed to meeting targets and delivering high quality results, with a strong customer focused mindset. The Role Working in line with Navigator Tissue UK’s principles and values, you will demonstrate through your actions and behaviours that safety ...

Positions Available 1 Closing Date Friday, 28th August 2026 Start Date Monday, 7th September 2026 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Logical Team working Initiative Physical fitness Good time management Ability to prioritise Determination Qualifications Maths and English GCSE, grade Minimum C/… solutions, the company provides efficient, reliable, and professional services to a wide range of clients, delivering projects to the highest standards while maintaining excellent customer service. ...

Manufacturing customers and industry partners and be able to demonstrate excellent levels of self-motivation, enthusiasm and a strong ethic to providing excellent customer service. Manage workload to support programme timing, key project dates and departmental targets. Support Early BoM, File Set Up & Validation events. Participate in local process … directed by their line manager in connection with their job as may be requested. Essential Skills, Experience and Knowledge Required: An individual with a customer first mindset who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, transparent and dependable. ...

Serve as an escalation point for supply disruptions (third-party and internal), ensuring issues are resolved and supplier performance concerns are addressed. Monitor team service levels, implementing improvement plans to consistently meet business expectations. Develop a positive, proactive can do culture within the team. Minimise inventory shrinkage, ensuring overage … effectively managed, reported, and provisioned. Develop productive relationships with key stakeholders in logistics, procurement, and customer service. Travel between sites as needed to support the team and maintain effective on-site engagement. Experience and Key Attributes: Previous experience in a similar role or business within FMCG Previous experience ...