351 to 375 of 390 Customer Service Jobs in the Midlands

Product Manager is responsible for defining, delivering, and managing APS International Ltd's online money transfer products. The role owns the product roadmap, customer experience, and product lifecycle while ensuring secure, compliant, scalable, and innovative cross-border payment solutions. Key Responsibilities Own the product strategy and roadmap … International's digital remittance platform. Manage the end-to-end customer journey from registration and KYC to beneficiary management, transfers, tracking, and customer support. Work with engineering teams to deliver mobile and web product enhancements. Lead integrations with banks, payment gateways, card processors, mobile money operators ...

business accountability across the globe. Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues , delivering exceptional service to our customers , contributing to the community , and working towards a more sustainable environment . If you share these values and are passionate about … transformed and loaded into our database using an inhouse built application. VDI will be migrating to the Qlik Talend ETL software on the customer files to load data into our databases. Responsibilities : Liaise with teams to allow the smooth transition of data through Qlik Talend Put a structure ...

strategic decision-making. Working with a variety of stakeholders, you'll develop reports, dashboards, and analysis that help drive continuous improvement and enhance service delivery. Key responsibilities include: Producing regular and ad-hoc management information and performance reports Extracting, cleansing, validating, and analysing data from multiple sources Developing dashboards … explain complex information clearly Desirable Skills Power BI (including Power Query, DAX, data modelling, and report development) SQL Experience working within public sector, housing, customer services, or similarly regulated environments Knowledge of performance reporting and KPI analysis If you're a detail-oriented analyst who enjoys transforming data into ...

strategic decision-making. Working with a variety of stakeholders, you'll develop reports, dashboards, and analysis that help drive continuous improvement and enhance service delivery. Key responsibilities include: Producing regular and ad-hoc management information and performance reports Extracting, cleansing, validating, and analysing data from multiple sources Developing dashboards … explain complex information clearly Desirable Skills Power BI (including Power Query, DAX, data modelling, and report development) SQL Experience working within public sector, housing, customer services, or similarly regulated environments Knowledge of performance reporting and KPI analysis If you're a detail-oriented analyst who enjoys transforming data into ...

Lifecycle Management (PLM) software. Position Overview As an Enterprise Architect supporting the Marine Design solutions portfolio, you will provide senior architectural leadership across major customer programmes. You will own the end-to-end architecture, ensuring customer strategy, digital transformation goals and Siemens solutions remain aligned. A key part … role is to de-risk the solution by focusing on customer value, technical fit, programme dependencies and future product alignment. Working with customer stakeholders, Business Development, Solution Architects, PMO and delivery teams, you will define the architectural vision, shape long‐term roadmaps and ensure delivery stays aligned ...

hours in line with role requirementsCareer development and life-long learning opportunitiesOpportunity to join Europe's largest privately-owned IT CompanyRole purpose: To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively … required to undertake advanced diagnostics, repair, and replace PC's, Laptops, Printers, Servers, relevant network support and retail equipment and associated peripherals. Complete customer rebuilds and configuration to deskAssist other engineers in the delivery of service to our customers. Cover site roles where required due to planned ...

business accountability across the globe. Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues , delivering exceptional service to our customers , contributing to the community , and working towards a more sustainable environment . If you share these values and are passionate about … transformed and loaded into our database using an inhouse built application. VDI will be migrating to the Qlik Talend ETL software on the customer files to load data into our databases. Responsibilities : Liaise with VDI and IT to allow the smooth transition of data through Qlik Talend ...

Line Support Engineer you will have a MSP/Services background and be able to demonstrate the ability to work in a customer focused fast paced IT Services environment. The 2nd Line Support Engineer will have a wide range of technical skills across Tech such as Windows Server, Azure … industry certifications would also be a massive benefit. Alongside your technical ability it is essential that you are an excellent communicator driven by outstanding customer service. This is a fast paced ticketed environment so the ability to stay calm under pressure and remain focused is essential. 2nd Line Support ...

continued growth, we are looking for an experienced and commercially aware Technical Support Manager to lead our pump repair workshop and field service operations. This is an exciting opportunity for a technically skilled engineering professional who combines strong leadership capabilities with commercial awareness and a passion for delivering exceptional … customer service. The Role As Technical Support Manager, you will oversee the delivery of high-quality technical support services while driving operational efficiency and commercial performance. Acting as a key link between customers, sales teams, and technical personnel, you will ensure repairs and service activities are completed safely ...

retail accounts. The Role Reporting to the Senior National Account Manager, you will help deliver sales, revenue and margin targets while developing strong customer relationships and identifying opportunities for account growth. Key responsibilities include: Supporting the management and development of key retail accounts. Building strong customer and internal … performance and identifying opportunities to increase sales and profitability. Identifying range gaps and new product opportunities. Working closely with Sales, Marketing, Supply Chain and Customer Service. Supporting customer presentations, account reviews and range reviews. Becoming the team's Retail Media Champion, coordinating activity, analysing data and identifying commercial ...

balance operational excellence with strategic digital ambition? We are looking for an ICT Manager to lead the day-to-day management of the ICT service while helping shape the Council’s technology direction for the future. Nuneaton & Bedworth Borough Council, Reporting to the Chief Information Officer and Assistant Director … role with real breadth, influence, and visibility. This is an exciting opportunity to lead critical ICT services, from applications and infrastructure to cyber security, service delivery, and digital improvement. You will deputise for the Chief Information Officer where required, work with senior leaders and elected members, and help ensure ...

Midlands Hours: 40 hours per week Apprenticeship Wage & Benefits At Hayley Group we've built our reputation over the last five decades with stock, service and people at the core of everything we do. We are entering an exciting period of growth and our 1,300 colleagues, doing things … excellent attention to detail. Is organised and able to manage multiple tasks. Has strong problem-solving skills. Enjoys helping others and providing excellent customer service. Can handle confidential information with discretion. Essential Requirements 5 GCSEs (or equivalent) including English and Maths at grade 6 or above A level ...

ensure traceability standards, and manage pallet scrap coordination alongside charity/staff orders. Stakeholder & Peer Collaboration: Partner closely with 3PLs, hauliers, Quality, CoPack, and Customer Services to resolve operational bottlenecks while providing informal guidance and system support to less experienced peers. About You Experience: At least 2 years … system data, identifying operational trends, and translating network behaviors into strategic inventory decisions. Competencies: Action-oriented with strong capabilities in priority setting, planning, customer focus, and building collaborative peer relationships across cross-functional teams. Flexibility: Willingness to support periodic stock reviews and work bank holidays as required by network ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking … global team supporting Klipboard products as well as databases and reporting toolsCommunicating via multiple media – phone, e-mail, chatCreating documentation and delivering customer training where requiredHybrid role – 40% home and 60% office based, potential for limited travel to customer sitesCovering support hours between 8am and 10pm ...

Junior Account ExecutiveCompany Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth!Role … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales.What they offer:65k basic salary, with ...

Junior Account ExecutiveCompany Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth!Role … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales.What they offer:65k basic salary, with ...

McCann are continuing to grow, we are looking to recruit a Scheduling Coordinator to support in planning and organising the workload of the Field Service Engineers. Are you someone with great organisational skills, and an uncanny grasp of the geographical landscape of the UK & Ireland? Our brand new vacancy … Scheduling Coordinator could very well be a fantastic fit for you! The Role The Scheduling Coordinator role is key to the delivery of service to our customers. Their role is dedicated to scheduling service visits for our field engineering teams, keeping customers informed and liaising the field engineers ...

discounts and Employee Assistance Programme. Overview Due to continued growth, we are looking to expand our Engineering team and appoint a positive, reliable and customer-focused Maintenance Engineer. This role is ideal for someone with experience maintaining fire and security systems who wants to continue developing their technical skills … maintenance on a variety of systems, including Fire Alarm Systems, Access Control, Intruder Alarm and CCTV. Complete work to a high standard and ensure customer satisfaction before leaving site. Complete all required documentation accurately, including job reports and timesheets, using the Companys service management system. Maintain compliance with ...

academies. This core focus of this role is local skills development, focusing on knowledge, skills and behaviours that are required to deliver professional service to customers and to the organisation. This includes including delivering technical training that helps the operation to adapt to changes in the automotive market … updated product offerings. The role will work collaboratively alongside the ETEL Automotive Academy Technical Trainers to upskill the operational team providing service to our customers. This is a field based role to include frequent daily travel within the defined territory of Bedfordshire, Greater London, London, Kent, Essex plus nights ...

would suit someone with a strong technical understanding of LED lighting, luminaires and associated electrical systems, who enjoys solving technical problems and delivering excellent customer service. As a Technical Support Engineer, you will need to have/be: Demonstrate strong fault-finding, diagnostic and problem-solving skills. Communicate technical … information clearly to both technical and non-technical audiences. Take a proactive, customer-focused and solution-oriented approach to technical support. Manage multiple priorities effectively while maintaining a high level of organisation and accuracy. Work confidently both independently and collaboratively as part of a team. Have a strong technical ...

Automation Solutions (MAS). This role demands a proactive, growth oriented mindset and the ability to navigate complexity and ambiguity while delivering world-class customer service. The successful candidate will leverage the full MAS portfolio to penetrate new markets, build strategic relationships, and execute winning strategies. While not essential … delivering tailored solutions that create long term value. Demonstrate agility and resilience in navigating ambiguity and complex decision-making environments. Deliver world-class customer experiences through responsiveness, consultative engagement, and solution-oriented selling. Collaborate effectively across business units and functions to maximize opportunities and align with strategic objectives. Actively ...

business accountability across the globe. Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues , delivering exceptional service to our customers , contributing to the community , and working towards a more sustainable environment . If you share these values and are passionate about … build awareness and understanding of the product Own relationships with key customers; understand the industry and product-related landscapes, be the voice of the customer and feedback user inputs Skills, Knowledge & Expertise 6+ years of industry experience as a Product Manager within a technology environment, with a progressive record ...

business, we offer our colleagues fantastic benefits, including: 34 days annual leave pro-rata (including bank holidays), rising to 39 days after 5 years' service Pension scheme (with up to 12% employer contributions) Generous colleague discount rates across our family of businesses Annual discretionary colleague bonus to reward … have been for more than 160 years! Communities are at the heart of everything we do and motivates us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion ...

solutions for our customers (Polarion or Teamcenter). Deliver comprehensive technical support, including shift-based work, to ensure continuous operation and post-implementation customer satisfaction. Handle and resolve L2 tickets and technical incidents related to ALM/PLM applications to ensure optimal system performance. Perform system maintenance tasks, including … experiences. We welcome you to bring your authentic self and transform the everyday with us. Organization: Digital Industries Job Type: Full-time Category: Customer Services #J-18808-Ljbffr ...

role is based in Wellingborough with a hybrid working model. Making Possible Has the ability to manage pipeline and workload to deliver the appropriate service to meet customer needs and liaise with DPS Digital Engineering & Production, and DPS Support to agree and deliver appropriate resource and service … support all the involved stakeholders in the usage of CDE as required. Liaise with wider DPS to agree and deliver appropriate resource and service to projects/contracts What do you bring to the role? Demonstrates potential to provide leadership within a team environment. Good communication skills (written ...