26 to 50 of 96 Customer Service Jobs in the South West

sector (RFI/RFPs, enterprise proposals). This role bridges technical solution consultancy and compelling proposal writing, ensuring Unity5’s technical solutions align with customer requirements across both the more agile private sector environments and highly regulated public sector procurement frameworks. The Unity5 Commercial team is responsible for direct … talk to this in demonstrations. Technical Advocacy: Act as a subject matter expert during pitch meetings, client presentations, and technical Q&A sessions. Strong customer care ethos and customer satisfaction focus: To work with the wider team and specifically the Sales, Marketing, Implementation and Product Management, to maintain ...

will act as the first point of contact for IT-related issues across the business, providing effective technical support to end users while ensuring service requests and incidents are managed in accordance with departmental procedures and service level agreements (SLAs). The role involves supporting users with hardware … Experience * Good understanding of Microsoft Windows operating systems. * Basic knowledge of Microsoft 365 applications. * Strong troubleshooting and problem-solving skills. * Excellent communication and customer service skills. * Ability to prioritise workload and manage multiple tasks. * Strong attention to detail and documentation skills. * Willingness to learn new technologies and processes. ...

home Additional Requirement: Full UK driving licence and access to a vehicle About the Role: Our client is an established and growing IT Managed Service Provider, supporting a wide range of organisations with IT support, Microsoft 365 and cyber security solutions. They are looking for an experienced 2nd Line … Support Engineer to join their technical team in the Gloucestershire area. This is a customer-focused role suited to someone who enjoys solving technical problems, working across Microsoft cloud technologies and developing their experience within cyber security. You’ll work closely with customers to resolve technical issues, support their ...

months- FTC) Odevo UK | Competitive Salary + Benefits | Hybrid Location: Hybrid (with occasional travel to Odevo UK offices when needed) Reports to: IT Service Delivery Manager About us: Odevo UK is transforming residential property management by combining great people with digital technology to simplify everyday living. The role: Were … looking for a customer-focused IT Support Engineer to provide 1st & 2nd line telephone support , alongside hands-on assistance at our offices and client buildings. You will support colleagues, concierge and front-of-house teams, keeping their technology working reliably. Your responsibilities will include: - Resolving hardware, software and connectivity ...

months- FTC) Odevo UK | Competitive Salary + Benefits | Hybrid Location: Hybrid (with occasional travel to Odevo UK offices when needed) Reports to: IT Service Delivery Manager About us: Odevo UK is transforming residential property management by combining great people with digital technology to simplify everyday living. The role: Were … looking for a customer-focused IT Support Engineer to provide 1st & 2nd line telephone support , alongside hands-on assistance at our offices and client buildings. You will support colleagues, concierge and front-of-house teams, keeping their technology working reliably. Your responsibilities will include: - Resolving hardware, software and connectivity ...

months - FTC) Odevo UK | Hybrid | Competitive Salary + benefits Location: Hybrid (with occasional travel to Odevo UK offices when needed) Reports to: IT Service Delivery Manager About us: Odevo UK is transforming residential property management by combining great people with digital technology to simplify everyday living. The role: Were … looking for a customer-focused IT Support Engineer to provide 1st & 2nd line telephone and remote support, alongside hands-on assistance at our offices and client buildings. You will support colleagues, concierge and front-of-house teams, keeping their technology working reliably. Your responsibilities will include: - Resolving hardware, software ...

Midsomer Norton - site based You will be the first point of contact for IT support, playing a key role in delivering an efficient, professional service to colleagues Monitor tickets, escalations, and SLAs, ensuring users receive clear and timely updates. Maintain IT assets, stock, licence, warranty, and contract records. Coordinate … support invoice and finance administration. Liaise with suppliers regarding orders, repairs, warranties, and contracts. Provide administrative support to the Director of IT and IT Service Delivery Manager. Coordinate onboarding for new IT staff and maintain IT policies, procedures, and guidance. Produce service reports and support meetings, projects ...

transforming the way Motability Operations understands and manages its fleet, using connected vehicle data such as vehicle health, mileage and diagnostic information to improve customer experience, operational efficiency and commercial outcomes. We're looking for a Senior MI Analyst specialising in Connected Mobility to join the Customer Services … work with large and complex datasets, develop reporting and analytical products, investigate emerging trends and use connected vehicle data alongside our wider customer and operational data to build a more complete understanding of our customers and fleet. You'll be expected to go beyond responding to requests. ...

Cyber Security Consultancy £30-40k circa dependant on experience (negotiable) Due to continued growth and success, we are looking for a motivated and customer focused Technical Account Consultant to join our expanding Sales team. This is an opportunity for a graduate or early-career professional to take direct … client environments, priorities, assurance requirements and business objectives, and will use this insight to progress account activity, prepare client communications and support well-informed service discussions. The role will involve owning defined activities across the sales lifecycle, including responding to inbound enquiries, maintaining CRM records, coordinating meetings, supporting technical ...

ownership of complex technical issues. The role will also support the delivery of IT projects and work closely with colleagues to provide an excellent service to users. Key Skills & Experience 3+ years' experience in an ICT support or infrastructure environment. Strong 3rd line troubleshooting and problem-solving skills. Good … Android devices and Microsoft environments. Good understanding of networking, including DNS, DHCP, VPNs, routers, switches and wireless. Experience with device management, deployment and IT service management systems. Knowledge of PowerShell, security and system monitoring. Experience contributing to IT projects, including technical implementation, planning and reporting. Strong customer service ...

Automate, or a similar workflow automation tool, to support process automation and workflow improvement. Experience producing reports and dashboards, working with data to support service delivery and decision-making, with good attention to data quality and integrity. Confidence working with systems, data and digital tools, with strong attention … work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced AV Field Service Engineer to be a key part of our Field Engineering team, covering the South West. Representing proAV, taking full responsibility for maintaining high levels … Customer Service through onsite attendance and remote technical support. Due to the nature of the Support Services business these areas are subject to tight SLA’s and KPI’s. You shall develop and sustain excellent Customer relations whilst providing first class technical support for immediate fault resolution. ...

password when applying for open positions. This position is part of the Client Services team of Enterprise Technology & Services (ET&S) and requires excellent customer service skills and strong technical expertise. The campus Help Desk Team Lead will direct the person in this position to provide IT support … service to staff, faculty, and students on the assigned campus with a high level of care and attention. This position works as part of an on-campus team to provide technical support and assistance to the Plymouth State University ( PSU ) community in our walk-up location, via remote support ...

working with Finance users, Subject Matter Experts (SMEs), Technology colleagues, vendors, consultants and control owners. You communicate clearly, keep stakeholders informed and take a customer/stakeholder-focused approach to support and problem-solving. You are proactive and flexible, able to manage competing priorities while maintaining accuracy, evidence quality … system-dependent Finance processes, such as ERP/accounting systems, treasury and banking systems, payment solutions, reconciliation platforms, planning tools, reporting tools or service-management platforms Practical understanding of Finance-side systems-control mechanisms and their role in protecting BAU stability, auditability and compliance Experience supporting, assuring or delivering ...

leading technology and cloud solutions partner of UK SMEs. The team are successfully building a national presence delivering market leading solutions and service levels to an impressive client list and are now looking for ambitious team members to add their own ideas, skills, and energy to the talented … term, relationships with a portfolio of CT clients and support the ir commercial and operational ambitions through the profitable delivery of solutions and contracted service levels . Success demands the ability to articulate compelling solutions to client needs and work with Service and Operational teams to consistently deliver ...

join our IT Services team and provide expert 2nd line support across our business. This is an exciting opportunity for a technically skilled and customer-focused IT professional who thrives on solving complex problems, supporting users, and contributing to the continuous improvement of IT services. You'll work across … reliable and effective IT support. The Role As a Deskside Analyst, you will act as the primary escalation point for complex IT incidents and service requests that cannot be resolved by the Service Desk. Working both remotely and on-site, you will provide advanced technical support, perform detailed ...

11689CA5 £40k per year + Bonus IBM i Service Desk Technical Consultant Milton Keynes/Hybrid £40,000 Are you an experienced IBM Power i (IBM i/AS400) Technical Consultant looking for your next challenge? Join our expert Service Desk team and support enterprise customers across finance … technical support for IBM i managed services customers Manage incidents through to resolution Support backups, HA, DR, patching and upgrades Proactively monitor and optimise customer environments Work closely with customers and internal technical teams to deliver exceptional service What we need from you: 4+ years’ experience ...

hybrid and on-premises environments, contributing to both operational support and strategic projects. You will have the chance to solve complex technical challenges, drive service improvements and play a key role in strengthening our cyber security and infrastructure capabilities. We are looking for motivated individuals who enjoy continuous learning … managed throughout its lifecycle. You will work closely with colleagues, suppliers and partner organisations to deliver technical solutions, share knowledge and support continuous service improvement. The post offers the opportunity to work across a varied technology estate, contribute to strategic infrastructure developments, and influence how digital services evolve within ...

networking (wired/wireless), basic server administration, and hardware repairs. Familiarity with Active Directory, file permissions, printer support, and Office 365 administration. Excellent customer service skills to maintain a positive user experience. Desirable skills Understanding of VLAN's/QoS/VPN's Experience of Backup software, including ...

across multiple sites in the Cheltenham area. They are looking for an IT Services Engineer to join their IT Services team and provide professional, customer-focused technical support. The role will provide 1st and 2nd line technical support across hardware, software, networks and a range of IT services, supporting … hours support when necessary, with time off in lieu provided What We're Looking For Previous experience in a IT Support role with Service Desk exposure Strong troubleshooting skills across hardware, software and networks Experience providing 1st and/or 2nd line technical support Good knowledge of Windows ...

involve multilevel support for a wide range of business customers to a very high level as well as infrastructure improvements & commissioning of equipment. High customer service levels are key to their business which also requires the ability to communicate well. Required Experience PC Desktop & Workstation, Windows OS Windows … sidmouth devon IT support first line second line third line 1 st line 2 nd line 3 rd line admin administrator tech technical helpdesk service desk ...

infrastructure work over time. Essential requirements: Experience in a similar 2nd line/desktop support role Confident supporting users at all levels with strong customer service and stakeholder management Good working knowledge of Windows 10,Microsoft 365, Windows Server 2019/2022, Active Directory/Entra ...

Role Profile Our client, a prominent organisation within the banking sector, is seeking a highly skilled Product Owner to spearhead initiatives aimed at enhancing customer journeys through the integration of automation and artificial intelligence. This role is pivotal in articulating the product value, driving business outcomes, and ensuring … decisions that eliminate ambiguity for delivery teams and enhance operational efficiency. Deliver modernised Pega Cloud journeys that underpin the organisation's strategic objectives and Customer Service Vision, focusing on transformative customer and colleague experience improvements. Skills & Experience: Proven experience as a Product Owner or in a similar ...

Nutshell We have an opportunity for a Service Desk Analyst to join our team within Vistry Services, at our Cheltenham office. As our Service Desk Analyst, you will provide outstanding customer service by resolving incidents on first call utilising 1st and 2nd line support knowledge ...

team to support delivery, business change, audit readiness and compliance. Managing security incidents, breaches, disaster recovery and business continuity activities to minimise risk and service disruption. Ensure security controls are extended across the supply chain and that all technical solutions meet organisational security standards. Monitor industry trends, emerging technologies … degree, together with the ability to operate effectively within a complex information technology environment . Extensive experience in audit and remediation management, information technology service delivery, management reporting, project management, customer service and office administration. Excellent interpersonal and written communication skills, strong planning, problem-solving and organisational ...