1 to 25 of 416 Customer Service Jobs in the North of England

Service Desk Customer Liaison Macclesfield |Full-Time |On-Site (5 Days per Week) Join a Team Where Customer Service Makes a Difference Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? We're looking for a Service Desk Customer Liaison to become the vital link between our customers, engineers, and service teams, ensuring every request is handled efficiently and professionally. This is an exciting opportunity for a proactive and organised individual who enjoys problem-solving, building relationships, and making a real impact ...

Customer Service Advisor Hebburn, Tyne & Wear £26,000 - £30,000 per annum Full Time | Monday to Friday, 8:00am - 5:00pm | 40 hours per week A well-established and growing technology services business is seeking a Customer Service Advisor to join its customer-focused team … Hebburn. This is an excellent opportunity for an experienced customer service or client support professional who enjoys building relationships, solving problems, and delivering exceptional service. Working as the first point of contact for clients, you'll play a key role in ensuring customer enquiries and support requests ...

gaining valuable hands-on experience and a recognised qualification? Simon Bailes Peugeot Northallerton is seeking a motivated and enthusiastic individual to join as a Service Advisor Apprentice. This apprenticeship provides a structured route into the automotive service industry, combining paid employment with nationally recognised Level 2 training. Working … alongside experienced service advisors, you will develop the skills and knowledge to become proficient in customer service, service coordination, and vehicle maintenance communication. This role is ideal for individuals with a passion for cars, excellent communication skills, and a desire to grow in a dynamic automotive ...

Service Desk Analyst We're partnering with a growing, founder-led SaaS technology business operating within the workforce management and operations technology space. Led by a highly successful leadership team with a track record of building and scaling technology businesses, the company is helping organisations improve workforce visibility, employee … sectors including facilities management, healthcare, logistics, retail, manufacturing and hospitality, supporting organisations with large frontline and operational workforces. With continued growth and an expanding customer base, they are now looking to strengthen their Service Desk team with the addition of a customer-focused Service Desk Analyst. ...

will learn how to support customers, dealerships, charge point manufacturers, and electrical contractors through every stage of their journey. Role Key Responsibilities As a Customer Service Apprentice, you will: Support customers, dealerships, electrical contractors, and partners via telephone, email, and online chat Assist with matching EV customers … certified electrical contractors Monitor customer journeys through the Qvanta Installer.com platform and ensure customers are kept informed throughout the process Make outbound calls to customers and contractors to provide updates and gather information Maintain accurate customer records and update information within business systems and CRM platforms Support ...

Customer Service Advisor Our client, based in Gateshead, offers personalised online learning development tools for schoolchildren at Key Stage levels 1 to 4. Committed to building collaborative partnerships with each school they work with, they are now looking to appoint a Customer Service Advisor to join … their Customer Success Team which offers free ongoing support and guidance to teaching professionals, enabling them to spend more time teaching their pupils directly. Your specific responsibilities as Customer Service Advisor will include: Supporting teaching professionals to ensure successful implementation of the company’s range of software ...

looking for a Junior Business & Customer Support Executive to join our growing team. This would suit someone with around 1-2 years' experience in customer service, office administration, sales administration, retail or a similar environment, who is looking for their next step. What We Can Offer This … opportunity to develop your career within a growing business and gain experience across customer service, account management, sales support, ITAD operations, logistics, systems and business development. As your knowledge and confidence develop, there will be opportunities to take ownership of projects, processes and customer relationships. ...

Description We are looking for a Customer Service & Operational Sales Representative to join our Client, a growing and innovative business. This is a fantastic opportunity for a commercially minded and customer-focused individual to join a busy team, acting as the key operational link between customers … internal stakeholders while supporting the smooth execution of orders and maintaining strong customer relationships. What You’ll Be Doing: • Managing customer orders from entry through to execution, including changes, cancellations, and rebooking using the ERP system • Monitoring delivery dates, processing delivery notes, and coordinating with customers and production ...

representing a leading, innovative, technology company based in Knutsford. My client is rapidly expanding and looking to recruit on a temporary to permanent customer service frontline support advisor. Role: Customer Service Frontline Support Advisor. Location: Knutsford – 100% office based Salary: £26,437 potentially rising … small level of flexibility is required on occasion to work 14:00 – 22.30 We are seeking a dedicated and proactive Customer Service Frontline Support Advisor to deliver exceptional customer service, ensuring seamless business operations and user satisfaction. Your responsibilities will encompass monitoring an inbox, managing incidents ...

Customer Service & Operations Advisor £26,200 - £28,000 | Stockport | Growing Tech Business | Career Progression Want a customer service role where no two days are the same? If you're the type of person who enjoys solving problems, taking ownership, and getting stuck in rather than reading … continuing to grow and offers excellent opportunities for development and progression within a supportive team environment. The Role Working as part of a small Customer Service & Operations team, you'll support customers across multiple products and be the first point of contact for a wide range of enquiries. ...

practice team and serves as the first point of contact for patients. They efficiently guide patients to the right healthcare professional or service, helping to reduce unnecessary GP appointments while ensuring timely, safe access to care. Using structured protocols, Care Navigators assess patient needs via phone, online platforms … contact for patients accessing services at Lees Medical Practice and The Jalal Practice. The post holder will provide a professional, efficient, and patient-centred service, ensuring patients receive the right care, from the right person, at the right time. The Care Navigator will use care navigation principles to assess ...

Role: Customer Service Agent Type: Contract (6 Months with potential extension) Location: Newcastle, UK Working Model: Onsite We are looking for a candidate that will carry out the following role and responsibilities, which includes but is not limited to: Acting as first point of contact for Personal Loans … account holders via inbound calls Take responsibility for managing customer information in line with GDPR experience Being a Team Player that enjoys collaborating with team mates to deliver outstanding customer service Striving to ensure a first-outcome resolution for our customers Able to work in a fast ...

Role: Customer Service Agent Type: Contract (6 Months with potential extension) Location: Newcastle, UK Working Model: Onsite We are looking for a candidate that will carry out the following role and responsibilities, which includes but is not limited to: Acting as first point of contact for Personal Loans … account holders via inbound calls Take responsibility for managing customer information in line with GDPR experience Being a Team Player that enjoys collaborating with team mates to deliver outstanding customer service Striving to ensure a first-outcome resolution for our customers Able to work in a fast ...

Customer Service Advisor Team Lead Salary: £14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Team Lead, working on a new desk with … targets are met. What you'll do Resolution of 1st line queries from customers and escalation to Ops Manager when appropriate Performance management of Customer Service Advisors, including conducting effective monthly 1-2-1s Conducting call monitoring each month, providing feedback sessions with each Customer Service ...

Customer Service Advisor Team Lead Salary: £14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Team Lead, working on a new desk with … targets are met. What you'll do Resolution of 1st line queries from customers and escalation to Ops Manager when appropriate Performance management of Customer Service Advisors, including conducting effective monthly 1-2-1s Conducting call monitoring each month, providing feedback sessions with each Customer Service ...

Customer Success Manager | Wakefield Full-time/Permanent | £28,000-£40,000 based on experience Are you great with customers and naturally good at building relationships? Perhaps you already have experience as an Account Manager, Customer Success Manager, Client Success Manager or Service Delivery Manager … looking for the opportunity to progress from a customer service/customer experience (CX) role into account management. We're recruiting on behalf of a growing technology business based in Wakefield for a Customer Success Manager to develop strong, long-term relationships with its clients. ...

Call Centre Customer Service Team Supervisor Location: Newcastle (Cobalt Business Park) Rate: £21 -per hour (Inside IR35 – via umbrella) Contract Length: 3–6 months, with the opportunity to transition into a permanent role We are currently recruiting a Customer Service Supervisor to join a growing team … personal lending division of a major UK high street bank . This is an excellent opportunity to join a well-established organisation where customer experience is at the heart of everything we do. You will be supporting customers who contact us with enquiries and requests relating to their loan ...

proud to represent our client, a global Software business in their search for an Activation and Engagement Account Manager. They are expanding the Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses joining … Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for onboarding the client, dealing with any issues, general queries and technical questions they may have for the first ...

summary You will be joining the Hospital Customer Service team covering national customer service issues. We are offering hybrid working meaning the successful applicant may be based at any main NHSBT centre nationally with hybrid working optional. There is an expectation to travel to meetings nationally … NHSBT provides to hospital transfusion teams.You will identify trends, insights and key messages producing clear and engaging reports that tell a story to support service improvement. To do this you will focus on analysing and interpreting complex data from a range of sources, including customer complaints, surveys, credits ...

+ 10% Bonus + Benefits The Opportunity We are seeking an experienced Enterprise Contact Centre Manager to lead the transformation and consolidation of multiple customer-facing operations into a unified, enterprise-wide contact centre function. This is a highly visible leadership role with responsibility for bringing together several established … service desks and customer support functions that provide critical services across employee services, IT support, financial administration and public-facing service operations. The successful candidate will play a key role in shaping the future customer experience strategy, driving service excellence and leveraging technology to create ...

impact, and build a long-term future with the KION Group. Role Typical Daily Tasks as a Sales Apprentice Supporting the sales team with customer enquiries and follow-up activities Building and maintaining relationships with customers and internal colleagues Contacting prospective customers to identify new business opportunities Updating customer information and sales activity on company systems Preparing quotations, proposals, and sales documentation Researching customer businesses, markets, and industry trends Attending customer meetings, site visits, and sales presentations with experienced colleagues Assisting with customer demonstrations and solution presentations Monitoring sales opportunities and helping progress them through ...

looking for Sales/Customer Service Administrator for our busy sales department. Highgrove Beds offers its employees a highly competitive salary, job development and a supportive environment to develop your skills and knowledge. Role The Role & Your Responsibilities: You will learn all about working in a busy sales … department. Dealing with customer queries Responding to customers emails Daily data entry of orders via sage Transferring data from one source to another Quality checking data entered by the team Training You will work towards a Customer Service Practitioner level 2 and functional skills maths and English ...

Handsfree Group, a small, friendly team, are looking for a motivated, Customer Service Apprentice with a particular interest in technology to join their team. This opportunity offers career advancement. Role A normal day would include: Dealing with inbound faults and enquiry calls from existing Datalive and Handsfree Group … systems and diagnostic tools provided, walking customers through queries helping to solve issues by utilising strong technical and diagnostic skills Proactive monitoring of customer products for the purpose of maintaining positive health and status to avoid potential problems Providing excellent customer service Testing of application Technology aspect ...

join our busy and supportive team. As the first point of contact for patients, you will play a vital role in delivering excellent customer service, handling enquiries, managing appointments, processing information accurately and supporting the day-to-day running of the practice. We are seeking someone with excellent … communication and organisational skills, a positive attitude, and a genuine commitment to providing high-quality patient care. Previous receptionist or customer service experience is desirable, although full training will be provided. At Boothstown Medical Centre, we pride ourselves on delivering compassionate, patient-centred care within a welcoming ...

Service Designer Location: Manchester Working Pattern: Hybrid, 2 days per week onsite Contract: Initial 6-month contract with potential extension The Opportunity We're looking for an experienced Service Designer to join a major transformation programme focused on improving some of the most important customer journeys within … large-scale organisation. Working across customer services, you'll be responsible for shaping and delivering end-to-end service improvements across key customer interactions, including complaints and bereavement journeys. This is an opportunity to work on services that have a genuine impact on customers, designing experiences that ...