1 to 25 of 441 Customer Service Jobs in the North of England

Contact Centre Customer Support Advisor/Customer Service Agent A great opportunity for a Contact Centre Customer Support Advisor/Customer Service Agent to join this fast-growing fibre broadband provider, supporting customers with onboarding, broadband technical issues, billing queries and service delivery … while providing excellent customer service and troubleshooting support. If you’ve also worked in the following roles, we’d also like to hear from you: Call Centre Customer Service Assistant, Technical Support Advisor, Broadband Helpdesk Advisor, Contact Centre Advisor, Service Desk Advisor SALARY ...

exciting opportunity for a Customer Service Representative to support customers across multiple channels. Our Client has a requirement for a Customer Service Representative , who will be required to work on a contract basis in Keele . Role Purpose: Working on handling calls, emails and live-chats … bright, enthusiastic individuals who want to help others in order to grow our team. Are you an independent thinker, friendly, proactive, with strong customer service skills? And are you interested in working in a changeable and developing organization? The Customer Service Representative role is there ...

Customer Service Specialist Manchester City Centre £25,000 We are expanding our Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact … your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound ...

Customer Service Specialist Manchester City Centre £25,000 We are expanding our Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact … your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound ...

Role: Customer Service Agent Location: Aberford, LS25 On-Site: 3 days in the office As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over … team's growth with several companywide development programs - including our Diversity, Mentoring and Sustainability programs. THE ROLE IN SHORT: The role of a Customer Service Agent within MICHELIN Connected Fleet is key to our long-term customer satisfaction and ongoing quality initiatives. You will minimise in-life ...

Join one of the UK’s fastest-growing gaming PC brands! As our Customer Service Apprentice, you’ll handle customer enquiries, support sales, and ensure every gamer has an outstanding experience. A perfect role for someone tech-savvy, organised, and looking to grow with an ambitious company. … Role Responding to customer queries via email, phone & live chat Processing orders & aftersales support Tracking customer service tickets Assisting with social media and online reviews Helping maintain excellent customer satisfaction Learning product knowledge to advise customers confidently Training All training will be done in the work ...

Opportunity A fantastic opportunity to join a customer-centric technology business providing industry-leading biometric solutions across the UK. You will be joining the Customer Success team as a 1st Line Customer Service Executive, acting as the first point of contact for users of the platform … supporting system use, troubleshooting issues, and ensuring smooth and timely ticket resolution. This role sits at the heart of ensuring customer satisfaction, service excellence, and seamless operational support across a wide client base. Working pattern This will be 3 days a week onsite and 2 days remote based ...

Opportunity A fantastic opportunity to join a customer-centric technology business providing industry-leading biometric solutions across the UK. You will be joining the Customer Success team as a 1st Line Customer Service Executive, acting as the first point of contact for users of the platform … supporting system use, troubleshooting issues, and ensuring smooth and timely ticket resolution. This role sits at the heart of ensuring customer satisfaction, service excellence, and seamless operational support across a wide client base. Working pattern This will be 3 days a week onsite and 2 days remote based ...

Opportunity A fantastic opportunity to join a customer-centric technology business providing industry-leading biometric solutions across the UK. You will be joining the Customer Success team as a 1st Line Customer Service Executive , acting as the first point of contact for users of the platform … supporting system use, troubleshooting issues, and ensuring smooth and timely ticket resolution. This role sits at the heart of ensuring customer satisfaction, service excellence, and seamless operational support across a wide client base. Working pattern This will be 3 days a week onsite and 2 days remote based ...

Dynamics F&O, CE and the Annata A365 solution. This will include working on support tickets for EMEA Partners and Customers that have a Service Level Agreement (SLA) with Annata for issues and bug fixes. Also assisting with requests and small changes that are aligned to the needs … contact. You will be responsible for regular update calls, monthly reporting and the delivery of continuous improvement initiatives and Microsoft/Annata service updates. Role: 1. Management of customer issues throughout the whole support lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge ...

Dynamics F&O, CE and the Annata A365 solution. This will include working on support tickets for EMEA Partners and Customers that have a Service Level Agreement (SLA) with Annata for issues and bug fixes. Also assisting with requests and small changes that are aligned to the needs … contact. You will be responsible for regular update calls, monthly reporting and the delivery of continuous improvement initiatives and Microsoft/Annata service updates. Role: 1. Management of customer issues throughout the whole support lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge ...

Dynamics F&O, CE and the Annata A365 solution. This will include working on support tickets for EMEA Partners and Customers that have a Service Level Agreement (SLA) with Annata for issues and bug fixes. Also assisting with requests and small changes that are aligned to the needs … contact. You will be responsible for regular update calls, monthly reporting and the delivery of continuous improvement initiatives and Microsoft/Annata service updates. Role: 1. Management of customer issues throughout the whole support lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge ...

Dynamics F&O, CE and the Annata A365 solution. This will include working on support tickets for EMEA Partners and Customers that have a Service Level Agreement (SLA) with Annata for issues and bug fixes. Also assisting with requests and small changes that are aligned to the needs … contact. You will be responsible for regular update calls, monthly reporting and the delivery of continuous improvement initiatives and Microsoft/Annata service updates. Role: 1. Management of customer issues throughout the whole support lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge ...

Dynamics F&O, CE and the Annata A365 solution. This will include working on support tickets for EMEA Partners and Customers that have a Service Level Agreement (SLA) with Annata for issues and bug fixes. Also assisting with requests and small changes that are aligned to the needs … contact. You will be responsible for regular update calls, monthly reporting and the delivery of continuous improvement initiatives and Microsoft/Annata service updates. Role: 1. Management of customer issues throughout the whole support lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge ...

Dynamics F&O, CE and the Annata A365 solution. This will include working on support tickets for EMEA Partners and Customers that have a Service Level Agreement (SLA) with Annata for issues and bug fixes. Also assisting with requests and small changes that are aligned to the needs … contact. You will be responsible for regular update calls, monthly reporting and the delivery of continuous improvement initiatives and Microsoft/Annata service updates. Role: 1. Management of customer issues throughout the whole support lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge ...

Dynamics F&O, CE and the Annata A365 solution. This will include working on support tickets for EMEA Partners and Customers that have a Service Level Agreement (SLA) with Annata for issues and bug fixes. Also assisting with requests and small changes that are aligned to the needs … contact. You will be responsible for regular update calls, monthly reporting and the delivery of continuous improvement initiatives and Microsoft/Annata service updates. Role: 1. Management of customer issues throughout the whole support lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge ...

Dynamics F&O, CE and the Annata A365 solution. This will include working on support tickets for EMEA Partners and Customers that have a Service Level Agreement (SLA) with Annata for issues and bug fixes. Also assisting with requests and small changes that are aligned to the needs … contact. You will be responsible for regular update calls, monthly reporting and the delivery of continuous improvement initiatives and Microsoft/Annata service updates. Role: 1. Management of customer issues throughout the whole support lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge ...

Dynamics F&O, CE and the Annata A365 solution. This will include working on support tickets for EMEA Partners and Customers that have a Service Level Agreement (SLA) with Annata for issues and bug fixes. Also assisting with requests and small changes that are aligned to the needs … contact. You will be responsible for regular update calls, monthly reporting and the delivery of continuous improvement initiatives and Microsoft/Annata service updates. Role: 1. Management of customer issues throughout the whole support lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge ...

Dynamics F&O, CE and the Annata A365 solution. This will include working on support tickets for EMEA Partners and Customers that have a Service Level Agreement (SLA) with Annata for issues and bug fixes. Also assisting with requests and small changes that are aligned to the needs … contact. You will be responsible for regular update calls, monthly reporting and the delivery of continuous improvement initiatives and Microsoft/Annata service updates. Role: 1. Management of customer issues throughout the whole support lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge ...

applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. As part of the Solera family, Cap Hpi have a mission to be the most innovative, accurate … vehicle lifecycle, our quality data solutions empower intelligent decision making in the automotive industry. We need people who are passionate about delivering high quality customer service through a variety of interactions including email, phone, chat, etc. A good communicator able to question and listen effectively you will trouble ...

partnering with a well-established UK business operating in the B2B information services sector. The company is undergoing a major transformation to become more customer-focused and drive growth through improved service and sales strategies. With a strong subscription-based model and additional value-added services, the business … entering an exciting phase of expansion. To support this, they are seeking a Senior Customer Service and Sales Manager to take ownership of the UK customer base, lead a small team, and deliver a best-in-class customer experience that drives retention, upsell, and recurring revenue ...

Advertisement: Customer Contact Centre Change Delivery Lead Location: City Centre, Manchester Contract Type: Fixed Term Contract (24 months) Are you ready to lead a transformative journey in customer service? Our client is seeking a dynamic Customer Contact Centre Change Delivery Lead to spearhead the Contact Centre … Future initiative! If you are passionate about enhancing customer experiences and driving meaningful change, this is the opportunity for you! About the Role: As the Change Delivery Lead, you will play a crucial role in revolutionising our client's contact centre. Your leadership will ensure a seamless, customer ...

Customer Contact Centre Change Delivery Lead Salary: £57,500 - £65,000 per annum Location: Manchester City Centre (Hybrid - 2 days in the office per week) Initial 24 month project with a variety of fantastic benefits. Are you ready to lead a major transformation and shape the future of customer service? We're looking for an experienced leader to deliver a cutting-edge transformation programme for our Customer Contact Centre. This is your chance to drive cultural, behavioural, and technical change while modernising customer experience and enhancing digital capabilities. What you'll do: Develop ...

system users across the Trust. Work collaboratively with IT colleagues and clinical staff to ensure systems meet operational needs. Maintain high standards of customer service and technical support. Contribute to the continuous improvement of clinical information systems. Deliver detailed training sessions on the use of clinical systems through … work independently as well as within a close-knit team. You will demonstrate: Proven experience with NHS clinical systems, particularly SystmOne. Strong communication and customer service skills. Ability to manage multiple priorities and deliver results under pressure. Proficiency in IT systems and applications. Experience in developing elearning packages ...

office opening times Shifts will always fall between 7:00am - 7:00pm Daily responsibilities will include: Achieve Key Performance Indicators (KPI's) related to customer service, client knowledge, system knowledge and attendance as captured in the operator balanced scorecard Provide accurate records of all the details of each … Service request into the appropriate systems Provide a level of customer service which meets or exceeds the service commitment Accurately record details of all Service Requests Exhibit clear and professional behaviour when communicating via telephone or mail To achieve a high degree of customer ...