76 to 100 of 133 ITIL Jobs in the East of England

effective SACM management aligned with customer requirements, and enabling the transition of SACM services into live production. The ideal candidate has extensive SACM experience, ITIL expertise, and strong stakeholder engagement skills to ensure high-quality service delivery for Leidos customers in the UK. #J-18808-Ljbffr ...

requests, helping to ensure high availability for users across complex systems. Requirements include strong VMware/Hyper-V, Windows/Linux admin skills, and ITIL knowledge. On-site role with a focus on proactive maintenance and documentation, joining a collaborative Leidos team. #J-18808-Ljbffr ...

within ServiceNow for a major UK hospitality brand, maintaining and improving configuration data and service information. The ideal candidate has CMDB/ServiceNow experience, ITIL/ITSM awareness, data governance skills, and strong Excel reporting capabilities, collaborating with multiple stakeholders to ensure accurate #J-18808-Ljbffr ...

across laptops, desktops, mobile devices, printers, and peripherals. You will contribute to 24/7 IT operations, manage service requests in SNOW, and apply ITIL best practices within a fast-paced environment. The role emphasizes strong Microsoft 365 troubleshooting, hardware maintenance, and user training, with a Monday–Friday shift ...

strategy, objectives and goals in regards to the operational service life cycle of large complex highly secure technologies, locations, platforms and solutions using the ITIL service operations model and skillsets in support of your senior manager. You are to use your operational and SCIDA experience and technical expertise to create ...

core infrastructure, and partner with vendors to deliver high quality IT services. The role requires hands-on installation, configuration, capacity planning, and adherence to ITIL processes, security, and governance. Fluent English and collaboration with global teams are essential. #J-18808-Ljbffr ...

vulnerabilities to the network and mitigation of security threats. Working in a 3rd line role. Firewall and or voice experience Cloud based technologies ITIL This is a Monday-Friday ‘office hours’ role, 37 hours a week, and there would be an expectation to join the on‐call 24/ ...

standardisation, and process improvements across diverse technologies, coordinating with technical and business teams. You will lead requirements workshops, define processes, and ensure alignment with ITIL practices while delivering enhancements and new components. #J-18808-Ljbffr ...

configuring and developing ServiceNow solutions used across Computacenter and its customers in a 24/7 environment. The candidate will work within an ITIL-aligned framework, collaborating with technical, operational and business teams to deliver robust, secure, and scalable functionality while reducing risk and cost. Hybrid working is offered. #J ...

Manager to lead delivery and improvements for Defence clients. This full-time, on-site role in Hemel Hempstead requires current DV clearance and strong ITIL background. You will manage services across IT, applications, and infrastructure, ensuring cost, risk, quality and performance targets are met. Join a team focused on collaboration ...

importance of complying with corporate policies, standards, and procedures. Desirable Qualifications and Experience • Bachelor's degree in information technology or a related discipline. • ITIL Foundation certification or practical knowledge of ITIL principles and service-management best practices. • Experience supporting Apple devices, smartphones and mobile-device-management environments. • Understanding of networking ...

Essential: SDN with NSX, Cisco LAN expertise (CCNP/CCDP level ideal), WAN routing, and firewall experience with Fortigate/Juniper. Strong communication and ITIL delivery are required. #J-18808-Ljbffr ...

assist users in a professional and patient manner. Adaptability & Proactiveness: Ability to work independently and handle onsite support requests in a dynamic environment. ITIL Framework: Familiarity with incident, problem, and change management processes. Preferred Experience & Certifications: Strong experience in an IT Service Desk role, including walk-in support. Prior experience … pharmaceutical, biotech, or manufacturing industries. Certifications such as ITIL Foundation, CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or similar. The role is primarily located in an onsite support environment in Cambridge that includes offices and laboratories. Occasional support might be provided to Orion Pharma sites in Reading and Nottingham, UK. ...

operating system, server or network. Develop your knowledge of CyberArk, Citrix and MOVEit, progressively taking ownership of day-to-day operational activities. Work within ITIL incident, problem and change processes, contributing to root-cause analysis and sustainable improvements. Maintain accurate runbooks, knowledge articles and operational records, ensuring security and compliance … Broad technical troubleshooting capability and enough networking awareness to identify connectivity-related issues. Experience in production, SLA-driven environments and a practical understanding of ITIL incident, problem and change management. An understanding of infrastructure security, including patching, access control, vulnerability remediation and system hardening. Clear communication, accurate documentation ...

shape future direction and ensure value delivery. The role requires strong SAP HR expertise, a track record in product strategy and experience with ITIL/SAFe/DevSecOps frameworks. #J-18808-Ljbffr ...

ensure security assurance and compliance across secure platforms, work within TEMPEST frameworks and MoD/government standards, and coordinate with stakeholders in a demanding ITIL environment. #J-18808-Ljbffr ...

team. Full UK driving licence and own transport for occasional office visits. Desired: Experience working in a professional services or multi-site environment. ITIL Foundation certification or familiarity with ITIL practices. Relevant technical certifications (CompTIA A+, Microsoft Certified, etc.). Experience liaising with 3rd party suppliers or support organisations. ...

Qualifications Degree-level qualification in information technology, business, engineering or a related discipline, or equivalent substantial professional experience. Recognised service-management qualification such as ITIL 4 Foundation or higher. Evidence of continuing professional development in technology leadership, service management or organisational change. Experience/Knowledge Significant leadership experience across technology … financial, analytical and supplier-management skills. Leads calmly through major incidents, ambiguity and organisational change. Develops people through coaching, delegation, feedback and succession planning. ITIL 4 Managing Professional or Strategic Leader. Experience within utilities, regulated infrastructure, telecoms or another operationally critical environment. Experience of service automation, AI-enabled service management ...

third-party processes to optimise service performance Contribute to ongoing service innovation and evolution aligned to customer needs What we expect of you Required: ITIL Foundation (v3 or v4) or equivalent experience Experience within Managed Services or IT Service Delivery environments Strong understanding of ITSM methodologies and tools Experience … service reporting, governance, and customer engagement Strong analytical and problem-solving capability Ability to translate technical delivery into business outcomes Desirable: Advanced ITIL or relevant service management certifications Experience with platforms such as ServiceNow and/or Salesforce Experience working in commercially driven service environments Success Measures: SLAs and contractual ...

performance Contribute to continuous improvement and share best practices Your profile At least 5 years of experience in PLM/Windchill support Familiar with ITIL best practices (ITIL certification being an advantage) Ability to understand and analyze code, investigate incidents, and propose solutions Experience with monitoring tools (Dynatrace, Zabbix ...

changed services deliver to target service levels and performance indicators. CSI Championing SACM and associated processes and procedures within the organisation, operating within the ITIL frameworks and compliant with ISO20000 where it is a defined deliverable for the customer. Identifying areas of improvement. Establishing CSI mechanisms for the life … solutions within enterprise environments. Good understanding of the SACM IT technologies infrastructure components and business processes. Highly experienced and qualified in service management frameworks (ITIL) and their practical implementation with regard to SACM. The SACM must have: Knowledge of SACM concepts and techniques. An operational understanding of supply chains. Experience ...

fault, event and problem management of the service. Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience of managing ...

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and ...

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and ...

Meet, Drive, Chat, Docs, Sheets & Slides User account and application/service management Expert-level incident & request management Remedy/enterprise ITSM experience Strong ITIL/ITSM process knowledge Google case management Microsoft 365/Global Email awareness Basic understanding of network infrastructure Ability to identify technical and ITIL process ...