101 to 116 of 116 ITIL Jobs in the East of England

plans are in place for business-critical products. Service Management: Accountable for service management of the LC&E application suite, ensuring appropriate service levels, ITIL-aligned processes and appropriate response to Voice of the Process (VoP) and Voice of the Customer (VoC). People Management: Accountable for line managing … business analyst and/or product manager, with proven experience of product/agile delivery processes in technology-enabled environments. Strong familiarity with ITIL-aligned service management. Experience directly leading and developing teams, including line-managing Product Owners and mixed global teams of employees, contingent workers and strategic suppliers. Strong ...

biannual releases Manage third-party suppliers and implementation partners Use support trends to continuously improve the service model and self-service content Drive ITIL adoption and good change management practice What you’ll bring Experience managing a team , with a real passion for developing people Track record of technical delivery … upskill in Workday, particularly security governance and tenant health Strong analytical, organisational and time management skills Helpful to have: Workday exposure and any certifications, ITIL, Scrum Master or Agile certification. Why this role? Real ownership: a high degree of autonomy to set priorities Leadership focus: lead a team and shape ...

serve as the first point of contact for IT related issues. The ideal candidate will have strong communication skills and a solid understanding of ITIL processes. Responsibilities include troubleshooting IT problems, logging incidents in the ITSM tool, and coordinating service requests. A graduate degree and Service Desk experience are mandatory … along with preferred ITIL V3/V4 certifications. This contract role offers a diverse work environment. #J-18808-Ljbffr ...

technology systems, products and services deliver value, excellent customer and support organisational priorities. Through effective stakeholder engagement, supplier management and continual improvement aligned to ITIL principles, the role will ensure our systems, products and services remain reliable, secure and responsive to changing business needs. You will be responsible … continuous improvements to deliver best value. About you As well as demonstrating strong leadership skills you must also be able to transform services, embed ITIL standards and possess strong clarity and conviction in the way we manage our systems. Resilient , efficient, a good communicator, financial acumen and managing performance ...

Prosci Certified Change Practitioner Certification Enterprise Tools and Process Optimization Certification such as Micro sof t Certified: Power Platform or 365 Fundamentals, ITIL 4 Foundation, or Lean Six Sigma Green Belt or higher Certification Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility … Prosci Certified Change Practitioner Certification Enterprise Tools and Process Optimization Certification such as Micro sof t Certified: Power Platform or 365 Fundamentals, ITIL 4 Foundation, or Lean Six Sigma Green Belt or higher Certification Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility ...

leadership skills with the ability to convey technical concepts to non-technical audiences. Proficiency in business support software and IT frameworks such as ITIL, Scrum, or Prince 2. Exceptional project management, resource planning, and problem-solving capabilities. Adept at fostering collaboration across diverse teams and stakeholders. Detail-oriented with … Experience Bachelors degree in Computer Science, Information Systems, or Software Engineering. Proven experience in programming, database management, and remote team coordination. Certification in ITIL or similar frameworks is an advantage. Why Join Us? This is an opportunity to take a lead role in shaping our IT landscape, enabling innovation ...

related issues, to ensure that all incidents and requests follow processes and are logged in the ITSM tool. Have very good understanding of ITIL Processes, Process knowledge of Incident/Request/change/problem. You will have to minimize the impact of IT incidents by resolving first time where … Graduate. B.Tech/B.E or any other technical degree preferred English Service Desk experience is mandatory Preferred MCP/MSCE/MSCA certification Preferred ITIL V3/V4 Certified engineer. #J-18808-Ljbffr ...

Overview We are searching for a IT Field Engineer to provide onsite and remote technical support to internal staff and external clients using our software Evolve. Your goal is to resolve complex incidents and service ...

development environments Ensuring compliance with MoD and Government security standards Working closely with customer authorities, suppliers and internal stakeholders Supporting service operations within an ITIL‐based environment Driving continuous improvement across security and assurance activities What We're Looking For Proven experience performing SCIDA responsibilities Strong understanding of TEMPEST methodologies … secure IT platforms and services Strong stakeholder management skills Ability to operate as a technical SME Experience working across multiple secure locations and environments ITIL knowledge and service management experience Desirable Delivery of complex technical programmes Secure communications or telecommunications experienceDefence managed services experience Infrastructure, networking or platform security background ...

trends, capacity, and early warning patterns to eliminate technical debt and catch issues before they disrupt the airline network. Service Assurance & Governance: Execute standardised ITIL/ITSM processes across our application suite, working with vendors to maintain strict enterprise service ownership guardrails. Incident & Major Incident Management: Coordinate and escalation platform … Complex IT Service Experience: Proven background supporting business-critical, vendor-managed application services within live 24x7 operational environments. Structured Framework Knowledge: Strong understanding of ITIL/ITSM processes, particularly incident, problem, change, and service transition. Technical Literacy: Clear comprehension of application lifecycles, patch management, system integrations, data flows, and service ...

Overview We are searching for a IT Field Engineer to provide onsite and remote technical support to internal staff and external clients using our software Evolve. Your goal is to resolve complex incidents and service ...

Overview We are searching for a IT Field Engineer to provide onsite and remote technical support to internal staff and external clients using our software Evolve. Your goal is to resolve complex incidents and service ...

Overview We are searching for a IT Field Engineer to provide onsite and remote technical support to internal staff and external clients using our software Evolve. Your goal is to resolve complex incidents and service ...

Overview We are searching for a IT Field Engineer to provide onsite and remote technical support to internal staff and external clients using our software Evolve. Your goal is to resolve complex incidents and service ...

seeking a Service Enablement Coordinator to train Service Desk staff, align ITIL processes, and deliver comprehensive systems training. You will work with the Learning and Development team to deliver soft skills programs and maintain consistent training standards across IT. A proactive, organized communicator with ServiceNow experience is ideal. Join ...

support to the Network Service Function, liaising with Network Security, Operations and Projects within the DEX Networks team. You will work with a proactive, ITIL-minded culture and be prepared to drive innovative improvements. The role requires ITIL knowledge, strong organisational skills, and flexibility for UK/Europe travel ...