126 to 150 of 554 ITIL Jobs in London

similar role, with strong knowledge of Microsoft Windows and Microsoft 365. Experience with ServiceNow, Microsoft Intune and Azure would be highly advantageous, alongside ITIL knowledge or certification. You’ll be a strong communicator with excellent problem-solving skills, a customer-focused approach and the ability to take ownership of issues ...

transformation Insurance industry exposure (P&C, Life, Reinsurance) or equivalent vertical scale Strong commercial instinct – links service quality to renewals, references, expansion Fluent in ITIL frameworks; experience with ServiceNow CSM/ITSM platforms Comfortable embedding AI/agentic tooling into a human service organization Executive presence – credible with customer ...

virtual desktop infrastructure (VDI), and SaaS application administration. Experience with ITSM platforms such as ConnectWise, ServiceNow, HaloPSA, Autotask, or similar systems. Knowledge of ITIL service management principles. Strong written and verbal communication skills with the ability to explain technical concepts to non-technical users. Preferred Certifications: CompTIA A+, Network+, Security+ … ITIL Foundation, Microsoft Fundamentals, AZ-900, or equivalent. Experience supporting financial services, hedge funds, legal firms, or highly regulated industries preferred. Preferred Qualifications & Development Potential Associate degree in Information Technology, Computer Science, or related field, or equivalent professional experience. 1–3 years of experience in a Service Desk, Help Desk ...

technical users. Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices; ITIL v4 certification preferred. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to delivering high-quality support. Strategic ...

organizations. Ability to mentor junior engineers and provide technical guidance. Demonstrated ability to make sound technical decisions in complex and ambiguous situations. Understanding of ITIL-based service management processes preferred. Experience working in Banking, Financial Services, Insurance or other large enterprise environments preferred Maintain highly available, secure, and performant CICS ...

exhaustive): AD (Active Directory), Cryptography, End User Computing, IAM, PKI, Server hardening, SIEM, SOAR, virtualisation (VMware) Familiarity with MITRE ATT&CK Familiarity with ITIL Workplace type About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed ...

APIs, DevOps and microservices. Familiarity with information management practices, system development life cycle management, IT services management, infrastructure and operations, and EA and ITIL frameworks. Exposure and understanding of existing, new and emerging technologies, and processing environments. Exceptional communication skills (verbal and written), presentation skills, soft and interpersonal skills, including ...

exhaustive): AD (Active Directory), Cryptography, End User Computing, IAM, PKI, Server hardening, SIEM, SOAR, virtualisation (VMware) Familiarity with MITRE ATT&CK Familiarity with ITIL Workplace type About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed ...

engagement. Contribute to proposals, thought leadership and business development. What We Are Looking For Experience in consulting and/or technology transformation. Knowledge of ITIL service management processes. Experience with AWS, Azure and/or Google Cloud. Understanding of DevOps, CI/CD and Infrastructure as Code. Knowledge of cloud ...

global, matrixed organization. + Relevant certifications such as AWS Certified DevOps Engineer, AWS Solutions Architect, Certified Kubernetes Administrator, Terraform Associate, RHCE, PSM, CSM, or ITIL are a plus.## ## Technology Environment* Cloud and Infrastructure: AWS, Azure, EKS, EC2, ALB, S3, RDS/Aurora, EFS, hybrid hosting* Automation and Infrastructure ...

applications (Windows, MAC) and Office 365 Basic networking skills Hardware software installation and troubleshooting Active Directory fundamentals Mobile Device Management (Azure/Intune) ITIL practices awareness Strong customer service ethic Excellent problem-solving skills and good organizational skills Work in a Way That Works for You We promote a healthy ...

tasks to non-technical colleagues and customers. Occasional requirement to provide team leadership when line management is on leave, as well as leadership in ITIL processes such as Change Management, Major Incident Management and Problem management. Main duties of the job o The postholder will be required to maintain constructive ...

engage effectively with both technical and non-technical stakeholders. Strong problem-solving ability, sound judgement and a proactive, hands-on approach. Desirable Qualifications ITIL Certification CompTIA Certifications Microsoft 365 Certifications Other relevant infrastructure, security or cloud qualifications BENEFITS Competitive salary package Pension scheme Holiday allowance Ongoing training and professional development ...

similar sized, complex organisation. You’ll also need: Experience leading Service Desk, Infrastructure and Cyber Security operations Strong understanding of IT Service Management and ITIL principles Experience managing cloud-based infrastructure and Microsoft technology environments Demonstrable experience of operational service ownership, service transition and continual improvement Experience leading operational response ...

Production of capacity reports, dashboards and risk assessments Experience working across multiple technical and service-management teams Strong stakeholder engagement and risk-management skills ITIL-aligned service-management experience Experience with tools such as ServiceNow, Splunk, Dynatrace, SolarWinds, Datadog, AppDynamics, Grafana, Power BI or Azure Monitor would be advantageous. Previous ...

Administration Masters - Risk Management Certifications Certified Fraud Examiner (CFE) - ACFEACFE CISA - ISACA - Information Systems Audit and Control AssociationISACA - Information Systems Audit and Control Association ITIL 4 Foundation Certificate in IT Service Management - SkillsoftSkillsoft Microsoft Certified: Azure Security Engineer Associate - MicrosoftMicrosoft Required Skills Artificial Intelligence (AI) Data Literacy Executive Presence Information ...

support scalable and resilient services. Support critical national infrastructure tasks including platform deployments, incident/problem/change management, and continual service improvement (ITIL-aligned). Use and integrate ServiceNow (or its successor) to track and manage changes, incidents, requests, and problem records. Diversity & Inclusion At Scrumconnect Consulting, we believe ...

Security, Risk Management, Supply Chain Resilience, or Disaster Recovery. Strong stakeholder management and communication skills. Knowledge of IT service models such as COBIT or ITIL and applicable international standards for resilience and risk management. Certifications such as BCI, DRI, CISSP, or IRM are desirable. Experience in a financial services environment ...

technical debt, incl. its causes, how to measure it, and remedial actions incl. decommissioning Significant in Enterprise and Solution Architecture roles Qualified in ITIL and TOGAF (The Open Group Architecture Framework Essential (Other) Enterprise applications knowledge of ServiceNow, Profinda, Concur, Replicon, SuccessFactors, M365 Dynamics, and similar Experience of working with ...

mindset. Proactive in identifying improvements and implementing solutions. Professional, client-facing approach. Background Minimum 5+ years relevant industry experience. Relevant certifications (e.g. Network+, Microsoft, ITIL) are desirable. Any others @Daivik? Experience within the automated parking, smart mobility, or IoT sectors is advantageous. Able to commute to Croydon 4 days ...

giving you the very best of a good work-life balance. Person Specification Qualifications Educated to Master’s level or equivalent experience ITIL Foundation Version 4 or equivalent Customer Service Qualification Experience, Knowledge and Skills Experience of providing leadership to staff individually and to teams Experience with working within ...

similarly controlled environment. Containerisation and orchestration experience across AKS or Kubernetes and Docker for multi-tenant workloads. Knowledge of ITIL or service-management controls and practical use of service desk or work-management platforms such as SysAid. Experience in education, public sector, health, finance or another data-sensitive sector, including ...

needs and deliver solutions that support long‐term success. Managed Services Delivery Manage reporting‐related incidents, service requests, problems, and changes in accordance with ITIL best practices and service level commitments. Support critical reporting cycles, including month‐end, quarter‐end, year‐end, statutory, and regulatory reporting requirements. Maintain comprehensive ...

needs and deliver solutions that support long-term success. Managed Services Delivery Manage reporting-related incidents, service requests, problems, and changes in accordance with ITIL best practices and service level commitments. Support critical reporting cycles, including month-end, quarter-end, year-end, statutory, and regulatory reporting requirements. Maintain comprehensive ...

deliver effective application support. Skills Experience supporting enterprise applications within a production environment. Strong incident, problem and change management experience. Good understanding of ITIL and service management principles. Strong troubleshooting, analytical and problem-solving skills. Experience with application monitoring, alerting and operational support tools. Knowledge of automation, scripting or continuous ...