176 to 200 of 713 ITIL Jobs in London

technical users. Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices; ITIL v4 certification preferred. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to delivering high-quality support. Strategic ...

incident reports. Leadership: Mentor support engineers, maintain strong client relationships, and coordinate UK datacentre visits when required. Requirements Essential Technical: Linux, Apache NiFi. Knowledge: ITIL 4 Foundation. Traits: Proactive, independent, adaptable, strong problem-solver with excellent interpersonal skills. Desirable Tech Stack Active Directory (ADDS), DNS, Network routing, IPSEC/Crypto ...

financial services organizations.Ability to mentor junior engineers and provide technical guidance.Demonstrated ability to make sound technical decisions in complex and ambiguous situations.Understanding of ITIL-based service management processes preferred.Experience working in Banking, Financial Services, Insurance or other large enterprise environments preferredJob expectationsMaintain highly available, secure, and performant CICS environments.Participate ...

organizations. Ability to mentor junior engineers and provide technical guidance. Demonstrated ability to make sound technical decisions in complex and ambiguous situations. Understanding of ITIL-based service management processes preferred. Experience working in Banking, Financial Services, Insurance or other large enterprise environments preferred Maintain highly available, secure, and performant CICS ...

exhaustive): AD (Active Directory), Cryptography, End User Computing, IAM, PKI, Server hardening, SIEM, SOAR, virtualisation (VMware) Familiarity with MITRE ATT&CK Familiarity with ITIL Workplace type About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed ...

APIs, DevOps and microservices. Familiarity with information management practices, system development life cycle management, IT services management, infrastructure and operations, and EA and ITIL frameworks. Exposure and understanding of existing, new and emerging technologies, and processing environments. Exceptional communication skills (verbal and written), presentation skills, soft and interpersonal skills, including ...

exhaustive): AD (Active Directory), Cryptography, End User Computing, IAM, PKI, Server hardening, SIEM, SOAR, virtualisation (VMware) Familiarity with MITRE ATT&CK Familiarity with ITIL Workplace type About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed ...

tasks to non-technical colleagues and customers. Occasional requirement to provide team leadership when line management is on leave, as well as leadership in ITIL processes such as Change Management, Major Incident Management and Problem management.Main duties of the jobo The postholder will be required to maintain constructive relationships with ...

global, matrixed organization. Relevant certifications such as AWS Certified DevOps Engineer, AWS Solutions Architect, Certified Kubernetes Administrator, Terraform Associate, RHCE, PSM, CSM, or ITIL are a plus. Technology EnvironmentCloud and Infrastructure: AWS, Azure, EKS, EC2, ALB, S3, RDS/Aurora, EFS, hybrid hostingAutomation and Infrastructure as Code: Terraform, Chef, Ansible ...

engagement. Contribute to proposals, thought leadership and business development. What We Are Looking For Experience in consulting and/or technology transformation. Knowledge of ITIL service management processes. Experience with AWS, Azure and/or Google Cloud. Understanding of DevOps, CI/CD and Infrastructure as Code. Knowledge of cloud ...

global, matrixed organization. + Relevant certifications such as AWS Certified DevOps Engineer, AWS Solutions Architect, Certified Kubernetes Administrator, Terraform Associate, RHCE, PSM, CSM, or ITIL are a plus.## ## Technology Environment* Cloud and Infrastructure: AWS, Azure, EKS, EC2, ALB, S3, RDS/Aurora, EFS, hybrid hosting* Automation and Infrastructure ...

model through structured handoffs, regional coordination, and end-to-end issue ownership.Maintain accurate support procedures and knowledge records.Meet service-level commitments and comply with ITIL, security, change management, and operational controls.Technical Responsibilities: Diagnose production issues across applications, Azure-hosted components, APIs, integrations, databases, configuration, logs, messages, scheduled processes, and file ...

engage effectively with both technical and non-technical stakeholders. Strong problem-solving ability, sound judgement and a proactive, hands-on approach. Desirable Qualifications ITIL Certification CompTIA Certifications Microsoft 365 Certifications Other relevant infrastructure, security or cloud qualifications BENEFITS Competitive salary package Pension scheme Holiday allowance Ongoing training and professional development ...

improvements, this is the opportunity you've been looking for.Key ResponsibilitiesLead, mentor and develop the internal IT teamOwn service delivery, escalations and operational performanceDrive ITIL best practice, service improvements and user satisfactionManage third-party suppliers, partners and technology vendorsSupport project delivery and business technology initiativesAct as the senior escalation point ...

bigger picture. Qualifications: Bachelor's degree preferred but not required. Strong, previous experience in management role overseeing mid-to-large support teams. ITIL or equivalent Customer Support/Service Management certification preferred. Our Interview PracticesTo maintain a fair and genuine hiring process, we kindly ask that all candidates participate ...

similar sized, complex organisation. You’ll also need: Experience leading Service Desk, Infrastructure and Cyber Security operations Strong understanding of IT Service Management and ITIL principles Experience managing cloud-based infrastructure and Microsoft technology environments Demonstrable experience of operational service ownership, service transition and continual improvement Experience leading operational response ...

data protection certifications such as CIPP/E and CIPM. HMG IA qualifications/CLAS. Crest-registered penetration tester and/or security architect. ITIL v3, PRINCE2 Foundation and/or TOGAF. Security, IT infrastructure or networking vendor certifications. Skills, Experience and Knowledge Essential Strong experience taking a leading role ...

Production of capacity reports, dashboards and risk assessments Experience working across multiple technical and service-management teams Strong stakeholder engagement and risk-management skills ITIL-aligned service-management experience Experience with tools such as ServiceNow, Splunk, Dynatrace, SolarWinds, Datadog, AppDynamics, Grafana, Power BI or Azure Monitor would be advantageous. Previous ...

Administration Masters - Risk Management Certifications Certified Fraud Examiner (CFE) - ACFEACFE CISA - ISACA - Information Systems Audit and Control AssociationISACA - Information Systems Audit and Control Association ITIL 4 Foundation Certificate in IT Service Management - SkillsoftSkillsoft Microsoft Certified: Azure Security Engineer Associate - MicrosoftMicrosoft Required Skills Artificial Intelligence (AI) Data Literacy Executive Presence Information ...

support scalable and resilient services. Support critical national infrastructure tasks including platform deployments, incident/problem/change management, and continual service improvement (ITIL-aligned). Use and integrate ServiceNow (or its successor) to track and manage changes, incidents, requests, and problem records. Diversity & Inclusion At Scrumconnect Consulting, we believe ...

forecasting of financials.Initiative: Self-starter with the ability to drive assignments and escalate when necessary.Teamwork: Team player with a strong customer-centric ethos.ITIL Skills: ITIL v4 certified with strong skills in Service Design, Operations and Transition Additional InformationWhy Version 1? At Version 1, we believe in providing our employees with ...

giving you the very best of good work life balance.About usDigital Assurance falls within the Digital Services umbrella, which follows the ITIL standard of Service Management, empowering technology and process to ensure the customers have the best possible end result.Locations:The Digital Assurance team are based across the various sites ...

Security, Risk Management, Supply Chain Resilience, or Disaster Recovery. Strong stakeholder management and communication skills. Knowledge of IT service models such as COBIT or ITIL and applicable international standards for resilience and risk management. Certifications such as BCI, DRI, CISSP, or IRM are desirable. Experience in a financial services environment ...

technical debt, incl. its causes, how to measure it, and remedial actions incl. decommissioning Significant in Enterprise and Solution Architecture roles Qualified in ITIL and TOGAF (The Open Group Architecture Framework Essential (Other) Enterprise applications knowledge of ServiceNow, Profinda, Concur, Replicon, SuccessFactors, M365 Dynamics, and similar Experience of working with ...

fundamentals (Windows/Linux).Experience operating in ISO 27001 or similar regulated environments.Experience integrating with ITSM platforms (e.g., ServiceNow) and aligning with ITIL processes.Understanding of business and application impact of infrastructure decisionsWorking knowledge of security, architecture, and vendor/commercial considerations to support informed decision-making.#RicohEuropeIn return for your commitment ...