1 to 25 of 78 ITIL Jobs in the West Midlands

Unified Communications Broadband, leased lines and connectivity Backup, Business Continuity and Disaster Recovery PSA, RMM and CRM platforms within an MSP environment Experience with ITIL, Microsoft certifications, 3CX, networking/security vendor certifications or ISO 9001/27001 would be advantageous. The ideal candidate will combine strong technical understanding with ...

Routers, Switches & Wi-Fi Voice & Telephony Systems Internet Connectivity Solutions Excellent written and verbal communication skills. Must be eligible for SC Security Clearance. Desirable ITIL Foundation certification. Microsoft, Cisco, Fortinet, or other relevant vendor certifications. Degree or Diploma in an IT-related discipline. Previous experience managing technical teams within ...

shift-based support environment. Exposure to monitoring tools such as LogicMonitor. Knowledge of networking technologies including LAN, WAN, VPN, and Wi-Fi. ITIL Foundation certification. Microsoft or other relevant technical certifications. You'll be a proactive, customer focused engineer with excellent problem solving skills and a passion for delivering outstanding ...

Intune and endpoint management Experience supporting Hyper-V or VMware Knowledge of backup and disaster recovery technologies IT certifications such as Microsoft, CompTIA or ITIL If this sounds like you please send your CV to apply. ...

Setup accounts, deal with access request and play a key role in the Joiners/Movers/Leavers process. Support technology upgrades and promote ITIL best practices. Assist with IT projects and ongoing technical initiatives. IT Support Engineer Experience/Technologies: Administration and support of Windows 10/11 operating ...

Setup accounts, deal with access request and play a key role in the Joiners/Movers/Leavers process. Support technology upgrades and promote ITIL best practices. Assist with IT projects and ongoing technical initiatives. IT Support Engineer Experience/Technologies: Administration and support of Windows 10/11 operating ...

independently and collaboratively within a technical support environment. Relevant IT qualifications such as CompTIA A+, Microsoft certifications or equivalent practical experience would be advantageous. ITIL Foundation or equivalent service management experience would be advantageous. Experience within a public sector, healthcare, education or similarly complex environment would be beneficial. What ...

device compliance, encryption, and vulnerability management. Strong troubleshooting and problem-solving skills, able to investigate and resolve complex issues independently. Good understanding of ITIL processes, including incident, problem, and change management. Strong communication skills and the ability to work effectively with both technical and non-technical teams. ...

device compliance, encryption, and vulnerability management. Strong troubleshooting and problem-solving skills. Ability to investigate and resolve complex technical issues independently. Good understanding of ITIL processes, including incident, problem, and change management. Strong communication skills and the ability to work effectively with both technical and non-technical teams. ...

service assurance and continuous improvement to deliver resilient, high-performing services.Desirable CriteriaExperience delivering operational efficiencies through automation, analytics, or process improvement.Relevant professional qualifications (e.g. ITIL, Agile, Service Management, Project Management, or Leadership qualifications).Further Location InformationPlease ensure that you only apply for a location that you are willing and able ...

delivering technology change within legal or professional services. Experience of Microsoft 365, cloud, infrastructure, cyber security, document management or business application projects. Knowledge of ITIL principles, service transition and Acceptance Into Service. Experience supporting business adoption, organisational change and benefits realisation. Experience working in a regulated environment with security, data ...

Offensive Security Certified Professional (OSCP) CompTIA CySA+ or PenTest+ GIAC Vulnerability Assessor (GEVA) Microsoft Certified: Security Operations Analyst (SC-200) – advantageous for Azure environments ITIL 4 Foundation or Managing Professional ...

satisfaction scores, utilisation, profitability, and operational performance.Identify opportunities for service expansion, optimisation projects, cloud enhancements, and additional consulting engagements within existing accounts.Ensure compliance with ITIL best practices, ISO 20000 standards, and Version 1 service governance frameworks.Support service transition activities for new Oracle Cloud implementations moving into managed services.Promote knowledge sharing ...

navigate ambiguity and derive clarityPreferred QualificationsBachelor’s/Master’s degree in Engineering, Computer Science, or related fieldCertifications: TOGAF, AWS/Azure Architect, ITIL, PMP/Prince2 (optional)Experience in consulting, system integration, or managed services environmentsExperience engaging with global delivery modelsAdditional InformationWhy Version 1? At Version 1, we believe ...

DevOps concepts and aspects. Experience with cloud monitoring, logging, and alerting tools (e.g., AWS CloudWatch), as well as working with ITSM tools (ServiceNow) and ITIL processes. Experience of Disaster Recovery processes, solutions, and invocations. Experience working with in-house and third-party technical design teams to ensure appropriate solutions ...

environments Strong documentation and stakeholder management skills Desirable Experience within defence, manufacturing, engineering or other regulated environments Cyber Essentials Plus/ISO 27001 environments ITIL knowledge Experience integrating endpoint provisioning with ITSM, HR onboarding or asset management You'll Deliver A full assessment of the existing provisioning service A robust ...

similar deployment tooling. Experience working within technical consulting, professional services, implementation or customer-facing technical roles Experience producing high-quality technical documentation Familiarity with ITIL-aligned support and change management processes Excellent communication skills with both technical and non-technical stakeholders Must have the right to work ...

service or technical support function with strong leadership skills. Hands-on knowledge of Microsoft Entra ID, Intune, Microsoft Defender, Azure, AWS, and ITIL principles. Experience supporting ISO 27001 compliance, information security, and modern endpoint management. Salary & Benefits Salary up to £55,000 DOE Hybrid working Excellent career development opportunities Comprehensive ...

storage PowerShell, VBScript or comparable scripting technologies Network protocols and troubleshooting Disaster recovery and business continuity Incident, problem and change management within an ITIL environment You do not need to be an expert across every technology. However, you should possess strong Windows and Azure foundations, confidence troubleshooting complex technical issues ...

Backup and disaster recovery VoIP and Unified Communications Broadband, leased lines and connectivity Experience with PSA and RMM platforms is essential. Desirable: Microsoft Certifications ITIL Foundation 3CX SonicWall Ubiquiti ISO9001 or ISO27001 experience Success in the Role Within your first year you'll have: Built a high-performing technical team. ...

using PSA and RMM platforms within an MSP is also essential. Desirable Qualifications Were also interested if you hold certifications such as: Microsoft Certifications ITIL Foundation 3CX Certification SonicWall Ubiquiti What Success Looks Like Within your first year youll have: Built a motivated and high-performing technical team. Improved customer ...

operate effectively in high pressure, mission critical environments. Strong analytical and problem-solving capabilities. Experience managing third party suppliers and technology partners. Desirable ITIL qualification or equivalent Service Management experience. Experience within an automated distribution centre or fulfilment environment. Knowledge of WMS/WCS/WES architecture and system integrations. ...

administration, networking, and cloud platforms (Azure/AWS). Hands-on experience with firewalls, unified communications, and endpoint security. Certifications such as CompTIA Network+, ITIL Foundation, or Microsoft Certified: Azure Administrator Associate are a plus. Travel Requirements Hybrid role Up to 10% travel for site visits, infrastructure projects, and training. ...

where you’ve been subject to challenging deadlines and delivering technology that’s robust Deployed a service driven management approach using frameworks such as ITIL A strong understanding of support infrastructure and experience of business systems deployment and change Have a technical understanding that allows you to guide, challenge ...

evolving business needs and deliver solutions that support long-term success.Managed Services DeliveryManage reporting-related incidents, service requests, problems, and changes in accordance with ITIL best practices and service level commitments.Support critical reporting cycles, including month-end, quarter-end, year-end, statutory, and regulatory reporting requirements.Maintain comprehensive and high-quality ...