IT Infrastructure Library (ITIL) Jobs in the West Midlands

IT Services Officer Coventry Contract ongoing 11.41 per hour via your umbrella company Immediate start We are currently recruiting for an IT Services Officer to support a large public sector organisation based in the Coventry area. Recent experience of working within a Service Desk environment is essential . This is an urgent requirement, with an immediate start. Please only consider this opportunity if you are immediately available... more ▸

1st Line Support - Service Desk - Help Desk - Active Directory - Troubleshoot Your new company My client, a large public sector organisation are looking to recruit a Service Desk Analyst on a 3 month contract, initially. This role will be based in the East Midlands. The main objectives will be to ensure all calls/incidents/tasks that come into the Service Desk are picked up, actioned, triaged,... more ▸

Service Desk Engineer / Service Desk Analyst - Birmingham. Our client, require a Service Desk Engineer / Service Desk Analyst to work in their client offices based in Birmingham on a permanent basis. Service Desk Engineer / Service Desk Analyst Essential Skills: - Experience in Customer Service /Support roles. - Customer Service. - Experience working in a 1st / 2nd line support role. - Reliable. - Hardworking. - Excellent communication skills... more ▸

Venn Group Service Desk Analyst Based in Coventry 14.50ph based on experience Must be available to start ASAP Venn Group are currently recruiting for a number of Service Desk Analysts for a prestigious company based in Coventry. The ideal candidate must be comfortable supporting end users in both a face to face and remote capacity. The ideal candidate must have: Previous experience working... more ▸

Level 1 Service & Support Advisor One of our fantastic clients, an award winning software company and certified Microsoft ® Gold development partner, is looking for another Service & Support Advisor to support the organisations software products. The company prides itself in being a highly motivated and dedicated support function and so they are looking for candidates that are highly motivated, willing... more ▸

1st/2nd line Support - Tamworth - £21K. SQL - Software Support - Customer Service. How would you like to work for a successful and expanding company in Tamworth? My client is on the lookout for a confident 1st/2nd Line Support Analyst to join their tight knit team! You will be responsible for providing customers with high quality technical support for a range of requests. This role... more ▸

ITIL Service Delivery Lead. Solihull, West Midlands. Salary: Dependent on Experience + Extensive Benefits Package. SSP is a global provider of technology systems and solutions across the entire insurance industry. Our team is growing, so we are on the lookout for an ITIL Service Delivery Lead to join our Customer Support Services team based at our Solihull office. As an ITIL Service Delivery Lead, you... more ▸

Incident and Problem Manager / Contract / 6 Months. I am currently looking for x2 Incident and Problem Managers on a contract basis for a financial services client based in the West Midlands. ITIL Service Operations qualification needed. Responsible for hands on management of the incidents and problems. Strong stakeholder management - ability to speak to the technical team and the business regarding incidents. Responsible for... more ▸

Major Incident and Problem Manager. Summary: Headline: Major Incident and Problem Manager Location: Coventry Package: Up to £45k + 10-15% bonus Ideal candidate: Must be or, have been in a Major Incident and Problem Managerial role. Must have at least 2-3yrs Major Incident experience. Overview of the role! As a Major Incident and Problem Manager, you will be accountable for all communications about incidents... more ▸

Project Manager £40,000 - £50,000 Coventry. A Project Manager is required to join a successful Business based in Coventry to oversee a variety of complex IT Projects. The Project Manager will have experience in projects / implementing solutions into varying business units, with a strong understanding of business and change management needs and experience of implementing a complex project working across multiple business functions. The Project Manager... more ▸

Functional Architect. This is a fantastic opportunity to join a global bank going through a large transformation. Based in the West Midlands, the role will be to work with the technical architect on creating logical solutions and designing the functional behavior for the bank. Working with a top tier bank gives the opportunity for exposure to a variety of initiatives across the business, engaging... more ▸

Software Asset Analyst / Software Asset Management / SAM / SAM Analyst / Software Asset Lifecycle / Software License / Software Licenses / Software Asset Licensing / IT Asset Management / IT Asset Manager / IT Asset / Software / Hardware / Software Procurement Process / Vendor Management / ITIL Service Management / Asset Manager / Asset Management Solution / Asset Management / ITAM / ITIL / ISEB SAM. Software Asset Analyst. One of our top... more ▸

IT Manager - Solihull - £55,000 - £60,000. Networks, servers, infrastructure, IT Manager, SLA, IT Security, project management, applications I am currently working with a rapidly growing IT Service Provider who are looking for an IT Manager to join and lead their internal IT team. This role will be taking responsibility for a small team looking after all internal infrastructure and security functions. The ideal candidate will... more ▸

Service Delivery Lead - Applications SDM - ITIL - SAP Working in an IS Operations department you will take the lead role in the Service Delivery of a suite of SAP ERP applications, ensuring high standards of service are delivered, understanding the operational challenges faced in the delivery of the service and work closely with internal teams and 3rd parties to ensure continuous improvement, identify... more ▸

1st Line Support Analyst. IT Support / 1st Line / Customer Service / Microsoft Windows / Permanent / Tamworth / Staffordshire. Market leading and award winning Software Company is looking for a passionate 1st Line Service & Support Analyst to join their growing IT team based at their head office in Tamworth, Staffordshire. The 1st Line Service & Support Analyst takes care of incoming requests and identifies... more ▸