IT Infrastructure Library (ITIL) Jobs in the West Midlands

Change Manager, CIPs, ITIL, Telco, Communications experience - Rugby. You will be responsible for handling IT Infrastructure change requests witin a mission critical communications programme. Liaising at all levels, you will manage requests / expectations to external customers, suppliers and partners, in line with process and procedures. Ensuring every change request is comprehensively assessed, compl..... more ▸

About The Role: We are seeking a Windows Server Technical Specialist to provide an expert level of technical knowledge, taking ownership of complex production incidents, collaborating with other technical teams to troubleshoot and ensure a complete resolution. You will be expected to run small projects to resolve ITIL-defined service problems, allocating tasks to colleagues and ensuring completion ..... more ▸

2nd Line Support Analyst / Second Line Support Analyst / 2nd Line Support / 1st Line Support Analyst / First Line Support Analyst / 1st Line Support / Service Desk Analyst / Service Desk Support / IT Support Analyst / IT Support / 2nd Line / 1st Line / Customer Support / ITIL / First Level Fix / Resolution / Incident Analyst / Configuration / Administration / Installations / Escalate / Incident Ma..... more ▸

Head of Service Delivery- Technical Services. My client has an exciting opportunity for a Head of Service Delivery to join our team. This role is responsible for ensuring that technical and coordination teams manage the effective delivery of services to a portfolio of their customers, incorporating the 24x7 NOC, technical service desk and technical coordination. Key Responsibilities. Service Management... more ▸

Job Title: Senior ICT Infrastructure Specialist. Location: Walsall. Salary: £31,914 - £36,740. Job Type: Full Time, 18 Month Fixed Term. Closing Date. : 2nd June 2019. This important post will operate within the ICT Technical Services team delivering infrastructure and software support for IT systems. Candidates should possess vision and commitment in achieving excellence in ITIL service... more ▸

Do you have a strong ITIL, process-oriented IT background? Have you progressed your career from hands-on IT to moving away from hardware/software? If you want to play a critical role in the continued global growth of an organisation please do read on... This is essentially an IT Service Management role covering a wide range of activities including Incident and Problem Management, Service Assurance,..... more ▸

£18'000 -£20'000 + Training + Progression + Holidays + Pension + Cycle to work scheme + more. Opportunity to join Microsoft Gold partner offering huge technical variety within a friendly, progressive and supportive environment that encourages formal training and progression in 2nd line! Position available for someone looking to kick start their career within a close knit business that values its staff and... more ▸

2nd Line Support Analyst One of our top public sector clients based in Worcestershire is seeking a 1st/2nd line support analyst to join their organisation on a 6 month fixed term basis. You will be responsible for providing a brilliant first level customer support through taking calls and being responsible for resolving incidents, whilst adhering to the organisations IT process. As the first point... more ▸

Technical Service Delivery Manager - Solihull - £50,000 - £55,000. SDM, Service Delivery, service management, service delivery manager, ITIL, incident, change, SLA, stakeholder, project manager I am currently working with a client based in Solihull who are looking for a Service Delivery Manager to come on board and join their IT team. This position will be working as the number 2 position to the Head..... more ▸

My client a multinational professional service firm are looking for an Application packaging, testing and deployment analyst based in Birmingham. The client is an independent firm of designers, planners, engineers, consultants and technical specialists offering a broad range of professional services. The digital technology is a team of professionals collaborating globally to support and enable over 20,000 colleagues and clients. The Analyst will be responsible... more ▸

Job Title: ICT Infrastructure Specialist (2 Posts) Location: Walsall Salary: £32,552 - £37,475 per annum Job Type: Full Time, Fixed Term for 18 months Closing date: 2 nd June 2019 This important post will operate within the ICT Technical Services team delivering infrastructure and software support for IT systems. Candidates should possess vision and commitment in achieving excellence... more ▸

We currently require the services of a Solutions Architect to work for a well respected client based in Lichfield. As a Technical/Solutions Architect in Digital Solutions you would be responsible for the design and scoping of technical solutions either as part of projects of varying size or continuous improvement initiatives for existing products/solutions. You would need to be able to liaise and work with the stakeholders at all levels providing... more ▸

Applications Support Analyst - Coventry. £65000 Dependent on Experience. MS SQL Server, 3rd/ 4th Line , Oracle PL/SQL, MS Windows Server, PowerShell, BizTalk, HDS, SOAP, XML, Coventry. Experis IT are currently recruiting for a Applications Support Analyst to join one of our leading clients, You will be responsible for supporting all applications aligned with the client's business unit across the board... more ▸

Desktop Technical Manager & Service Desk Manager. £45,000pa to £50,000pa + Excellent Benefits Package. Microsoft Technology, Microsoft Suite of Applications including SCCM, Azure, Active Directory, Office 365, SQL, Helpdesk and Service Desk Ticketing Systems and Processes, Asset Management and ITIL. West Midlands, Birmingham, Wolverhampton, Dudley, Stourbridge. Established global name renowned for being the largest family-owned... more ▸

Role: Solutions Architect Rate: £60/hour Location: Lichfield Duration: 6 months The Role. As a Technical/Solutions Architect in Digital Solutions you would be responsible for the design and scoping of technical solutions either as part of projects of varying size or continuous improvement initiatives for existing products/solutions. You would need to be able to liaise and work with the stakeholders at all levels providing knowledge and... more ▸