1 to 25 of 88 ITIL Jobs in the West Midlands

from candidates with relevant practical experience: Microsoft Azure Fundamentals (AZ-900) or equivalent. Microsoft 365 Fundamentals (MS-900) or equivalent. CompTIA Network+ or Security+. ITIL Foundation certification. Relevant degree, apprenticeship or professional IT qualification. What We're Looking For Strong troubleshooting and problem-solving skills. A proactive and customer-focused ...

audit requirements. Appreciation of enterprise and solution architecture principles, including integrations, APIs, data flows and non-functional requirements. Knowledge of IT governance and ITIL service management processes. Experience using delivery and collaboration tools such as Jira, Azure DevOps, Confluence, Power BI and ServiceNow. Experience supporting utilities, infrastructure, construction or other ...

Routers, Switches & Wi-Fi Voice & Telephony Systems Internet Connectivity Solutions Excellent written and verbal communication skills. Must be eligible for SC Security Clearance. Desirable ITIL Foundation certification. Microsoft, Cisco, Fortinet, or other relevant vendor certifications. Degree or Diploma in an IT-related discipline. Previous experience managing technical teams within ...

integration and delivery pipelines, including Azure DevOps and Git, together with relevant software development experience Experience of DevOps and Agile delivery, with awareness of ITIL practices Knowledge of Windows, networking and identity services, including TCP/IP, DNS and Entra ID; experience of Docker, Kubernetes, Python, Linux, Jenkins, Microsoft ...

Services JSON XML Knowledge of BMC Helix Integration Service (iPaaS). Proficiency with Python, PowerShell, or Bash scripting. Desirable skills: BMC Certified Professional certifications. ITIL Managing Professional or higher. Agile, Scrum, or SAFe certification. Cloud certifications (AWS, Azure, or GCP). Security Clearance (SC). About Peregrine We build workforces ...

functional experience implementing, supporting or optimising Oracle E-Business Suite R12 and Oracle Fusion Cloud Financials. Sound knowledge of IT service management support with ITIL certification. Proven people leadership, analytical and problem-solving capability, with a track record of developing teams. Desirable Experience Experience leading an Oracle E-Business Suite ...

shift-based support environment. Exposure to monitoring tools such as LogicMonitor. Knowledge of networking technologies including LAN, WAN, VPN, and Wi-Fi. ITIL Foundation certification. Microsoft or other relevant technical certifications. You'll be a proactive, customer focused engineer with excellent problem solving skills and a passion for delivering outstanding ...

help strengthen enterprise IT across the defence-focused environment. The role requires strong Microsoft 365, Azure/Entra, Intune and AD skills, with ITIL experience and SC clearance eligibility. Occasional travel to other UK sites will be needed, with a flexible mix of office and home-based #J-18808-Ljbffr ...

ability to cope, and thrive, in a fast paced, dynamic, and fun environment with varied and multiple demands #LI-AP1 Qualifications Required Skills ITIL/ITSM v3 Certification ServiceNow and other CRM software SQL Basic coding Building and using testing plans The ability to build relationships with key customers ...

engineering or Change Management activities. Understanding of application testing lifecycles and service management principles. Familiarity with methodologies such as Lean Six Sigma, design thinking, ITIL or enterprise architecture. Strong organisational skills, critical thinking and the ability to work independently when needed. Ability to build strong working relationships across Business ...

similar deployment tooling. Experience working within technical consulting, professional services, implementation or customer-facing technical roles Experience producing high-quality technical documentation Familiarity with ITIL-aligned support and change management processes Excellent communication skills with both technical and non-technical stakeholders Must have the right to work ...

service automation tools, ITSM platforms and industry best practices Strong team leadership experience. Experience in resource management would be advantageous Deep understanding of ITIL frameworks, service management methodologies and process optimisations. Experience maintaining and driving a high NPS score and providing an accountable escalation point for customer issues Background ...

requirements Forward thinking/proactive nature Multi-tasker Knowledge and experience of Microsoft SQL Server or Postgres Knowledge of ERP or business IT systems ITIL Qualified The above duties and responsibilities should be regarded as neither exclusive nor exhaustive, as the post holder may be required to undertake other reasonably ...

What you'll bring: Extensive IT service management experience in a multi-sourced environment. Strong background in managing third-party service providers and SLAs. ITIL Foundation qualification (minimum). Proven ability to lead, influence, and manage change. Excellent communication skills with the ability to translate technical issues into business language. ...

interview process, candidates will be expected to demonstrate their architectural experience and approach through a presentation and technical discussion. Relevant certifications such as TOGAF, ITIL, Microsoft, Cisco or VMware would be beneficial, although not essential. Call Experis IT today for more information on (phone number removed) If you receive suspicious ...

will include Master's degree or equivalent senior leadership experience Relevant management, leadership or specialist technical qualification Expert-level service management qualification (such as ITIL) or equivalent experience Significant experience leading complex digital, technology or information services within a large organisation Experience delivering service improvements and digital transformation programmes within ...

IAM. Good knowledge of Cisco networking, including switching, routing and VLANs. Experience with network monitoring and troubleshooting. Strong IT operations knowledge, including ITIL, Incident, Request and Change Management. Experience providing 2nd/3rd line infrastructure support. Experience administering Windows Server and/or Linux environments. Good communication and problem-solving ...

resources. Skills and experience: Experience in a cloud, MSP or managed IT environment is essential. Microsoft Associate-level certification or equivalent practical experience. ITIL Foundation or equivalent service-management experience; broader technical qualifications are welcome. Strong knowledge of Microsoft cloud, infrastructure, security and SLA led service delivery. A proven track ...

ability to troubleshoot remotely using a variety of toolsets. At least 3 years of experience in an IT support organisation. Strong understanding of ITIL incident management, including upholding SLAs and communication with customers. Experience with researching complex issues. Self-motivated achiever who gains satisfaction from providing excellent customer service. Good ...

Incident Management experience, ideally within a Service Desk, NOC, telecoms or ISP environment Strong knowledge of Incident and Problem Management processes and techniques, with ITIL certification a bonus Experience leading people and coordinating busy operational teams, with the ability to manage multiple high-priority incidents and competing demands A good ...

enterprise data integration, operational reporting and data governance. Experience working with service management or enterprise service delivery environments. Desirable: MOD/Defence experience, ITIL, ITSM platforms, CMDB data and Power BI. Apply Now An excellent opportunity to join a long-term defence programme, offering up to £600 per day Inside ...

rotations where required. Perform root cause analysis and implement preventative measures for recurring issues. Manage change requests, releases, patches, and upgrades in line with ITIL best practices. Develop operational documentation, runbooks, and scheduling standards. Support cloud-based deployments and containerised AutoSys environments. Skills & Experience : Expert knowledge of Broadcom AutoSys Workload ...

operational and executive governance. Maintaining an improvement backlog focused on automation, process effectiveness and governance simplification. What we're looking for: Strong experience of ITIL 4 change enablement and release governance within a complex technology environment. A good understanding of modern engineering delivery, CI/CD, automation and risk-based ...

motivates people and builds high-performing teams Commercially minded, with a focus on how technology can drive business results Relevant qualifications such as ITIL, Microsoft, AWS or cyber security certifications are a bonus WHY THIS ROLE? A senior leadership role with genuine influence and a seat at the table ...

milestones Governance Supplier/3 rd party management Stakeholder management Desirable skills as SC Cleared Project Manager Defence, Consulting or Managed Service experience PRINCE2, ITIL, APM PMQ or similar This is an exceptional SC Cleared Project Manager opportunity with training, career progression and benefits including healthcare on offer. Key skills ...