Jobs 1 to 15 of 103

ITIL Process Owner

Malvern, Worcestershire - Experis Ltd
ITIL Process Owner. Malvern. Competitive Salary + Benefits. Profile of the Role. The person fulfilling this role has the end-to-end accountability for the way in which the ITIL Management process functions, specifically Incident, problem and change are developed and delivered within the CSOC IDT. The main role of the ITIL Process Owner is to ensure that the... more ▸
Posted: 5 days ago

1st Line Support - Tamworth - £18k-£21k

Tamworth, Staffordshire - Senitor Associates
1st Line Support - Tamworth - £18k-£21k. SQL - Microsoft Applications - Customer Service. How would you like to work for a successful and expanding company in Tamworth? My client is on the lookout for a confident 1st Line Support Analyst to join their tight knit team! You will be responsible for providing customers with high quality technical support for a range of requests. This role... more ▸
Salary: Up to £21000 per annum
Posted: 3 days ago

IT Service Desk Technician

Dudley, West Midlands (County) - Concept Information Technology Limited
IT Service Desk Technician - West Midlands Contract role - end March 2018 initially Job Specification:- IT Service Desk Technician To provide day to day customer focused service desk support to IT users from all customer organisations. Be responsible for maintaining the service desk environment and keeping up to date documentation. Answer all calls and respond within the timescales outlined in the customer... more ▸
Rate: Up to £0.00 p hour
Posted: 5 days ago

Level 1 Service & Support Advisor

Tamworth, Staffordshire - Spring Technology
Level 1 Service & Support Advisor. IT Support / Customer Service / 1st Line / Permanent / Tamworth / West Midlands. A well established software company is looking for an experienced Service and Support Advisor to join their team due to continued growth and success. The company prides itself in being a highly motivated and dedicated support function and so they are looking for candidates that are... more ▸
Salary: £18000 - £21000 per annum
Posted: 2 days ago

Service Desk Analyst

Solihull, West Midlands (County) - Jumar Solutions Ltd
Service Desk Analyst required for a leading client based in the West Midlands. You will work within a Service Desk environment providing 1st line support to clients via phone, email, remote access and onsite. Key responsibilities. Providing 1st line support to clients and users. Supporting software applications such as Microsoft. Meeting Service Level Agreements and KPI's. Key... more ▸
Rate: Neg.
Posted: 25 days ago

Support Analyst

Birmingham - Birmingham City University
Birmingham City University. Location: Multiple Campuses... The team operates within the ITIL Service Management framework. You must have a successful track record in a similar technical support role, including: Troubleshooting and supporting Windows operating systems, Microsoft Office products, desktop and laptop hardware. Sound understanding of operating system security principles. Working... more ▸
Posted: 21 days ago

2nd Line Senior Engineer - Birmingham - £24k-£27k

Birmingham, West Midlands (County) - Senitor Associates
2nd Line Senior Engineer - Birmingham - £24k-£27k. I am recruiting for a well known firm in Birmingham City Centre. They are looking for a skilled 2nd Line Engineer to provide desktop support to the internal users and remotely across multiple sites. The role will be mixed and varied, dealing with incidents that have been passed on by the 1st Line team - as well... more ▸
Salary: Up to £27000 per annum
Posted: 2 days ago

IT Services Consultant

Kidderminster, Worcestershire - Networkers MSB
A IT Services Consultant is required on a 6 month initial contract (possible extension) based in Kidderminster. For this position the IT Service Consultant will be responsible for the co-ordination of technical IT staff to enhance and improve service offerings and IT Systems on customer sites. You will be the sole point of contact advising organistions of the best use of their IT from Data Centres to Windows operating systems and... more ▸
Rate: £170 - £175 p day
Posted: 5 days ago

2nd/3rd Line Support

Worcester, Worcestershire - Search Consultancy
2nd/3rd Line Support Engineer(2nd Line, 3rd Line, Infrastructure, Serverl, AD, Active Directory, Exchange, Windows, Office365) - Permanent - Worcester. An exciting opportunity has arisen for a 2nd/3rd Line Support Engineer to work for a prestigious business based in Worcester. Skills/Requirements for the 2nd/3rd Line Support Engineer: * Windows Server 2008/2012/2016. * Active Directory. * Exchange experience. * Basic networking experience around Routing and... more ▸
Posted: 6 days ago

Problem Manager

Telford - Revenue and Customs Digital Technology Services
Working with peers within the DGs and Service Operations ServiceManagement Team, the role will involve the management of specific crossDG cutting Problem records through to resolution... To own and develop key relationships with senior stakeholders withinthe DTO Delivery Groups (DGs) in regards to Problem Management andbecome the primary point of... more ▸
Salary: £42,250 - £47,250
Posted: 2 days ago

Support Engineer

Malvern, Worcestershire - Hewett Recruitment
Are you looking for a Support Engineer role where you will: *Be involved in largescale enterprise projects (10,000+ users) *Get to use the latest and greatest in Cisco technologies. *Be involved in full lifecycle infrastructure projects from design, installation and configuration. *Work for an internationally recognised, technology consultancy. My client are a leading infrastructure consultancy and through expansion are looking to add... more ▸
Salary: £25k - £30k pa
Posted: 6 days ago

Infrastructure Manager - Market leader in Hereford, £55k

Hereford, Herefordshire - Modis International
Infrastructure Manager- Complex IT systems - Manage a team of 10 staff Based in Hereford Up to £55k plus bonus, pension scheme (4%), private, healthcare, flexible working hours and more . Working alongside a world class business with offices in Hereford, I am looking for an Infrastructure Manager to come on board and run a talented IT infrastructure team. You'll be required to manage the day to day DevOps process across IT and into... more ▸
Salary: £50000.00 - £55000.00 per annum + benefits
Posted: 5 days ago

IT Service Manager

Birmingham, West Midlands (County) - Intercity Technology Limited
Ring ring goes the phone (for the 367th time today) You pick up. They’re not happy. You fix it. They’re happy again. Then the phone goes again. Rinse and repeat, all day, every day. What if there was a better way to provide customer service? ‘Customer Experience Manager’ - sounds good, right? No two days will be the same... more ▸
Salary: Dependent on experience + Benefits
Posted: 12 days ago

IT Problem & Performance Management Technician

Stoke-On-Trent, Staffordshire - Barker Phillips
IT Problem & Performance Management Technician. This is an excellent opportunity to work with a Stoke-on-Trent based organisation that is involved in building complex data management and software products for well-known companies around the world. Due to the expansion of the business they currently have an exciting opportunity for an IT Technician to apply their knowledge and expertise in a Technical Problem Management role. Responsibilities will include:... more ▸
Salary: up to £28,000 + excellent benefits
Posted: 22 days ago

IT Support Analyst - South Birmingham

Birmingham, West Midlands (County) - Apsley Recruitment Ltd
IT Support Analyst - South Birmingham - Desktop, phone and remote support. IT Support Analyst with commercial experience of supporting desktop applications such as Windows, MS Office, Adobe required to work for this expanding firm in the South of Birmingham. You should have worked with Service Now in the past and be comfortable providing support in person, over the phone and via remote access... more ▸
Salary: £20-25,000 plus package
Posted: 10 days ago
ITIL
the West Midlands
10th Percentile
£21,000
Median
£42,500
90th Percentile
£61,250