IT Infrastructure Library (ITIL) Jobs in the West Midlands

Infrastructure Engineer (Wintel) Hereford. An Infrastructure Engineer (Wintel) is invited to join an organisation that for the last forty years has continually grown, by the profits they continue to make and by the customer base that continues to grow. Our client: Has been recognised as a top employer for 2019 both within the UK and Europe. Is a digital disruptor at the forefront of cutting edge... more ▸

For this hands-on technical support role, you'll make sure our infrastructure is in tip-top condition. Because if it's not, we simply couldn't work. Our National IT teams support Aldi by delivering our system and infrastructure needs. As part of this, you'll be one of our go-to people for first level or project support. It means going above and beyond when needed, but that's what you'd... more ▸

IT Vendor Manager Looking for an IT Vendor manager to be the conduit between the Business and 3rd Parties . I am looking for someone who understands IT contracts and how to manage them. Ideally you will done a similar role in the past, the key for this role is having a strong Customer focus. I am really looking for someone who has experience of working with procurement... more ▸

Capita IT Resourcing is currently recruiting for a Service Desk Analyst to join our Coventry-based client on a permanent basis. The successful candidate will provide technical support to customers and resolve issues in line with relevant Service Level Agreements and objectives. Responsibilities for the role: - Act as the initial point of contact for any customer issues and provide technical support to end... more ▸

Service Desk Analyst/ 1st Line Support Analyst. Permanent. Birmingham. A cutting-edge digital business is looking for a skilled Service Desk Analyst to provide technical first line support to clients during incidents and to diagnose software application issues. ** Qualifications: A track record of delivering success in a similar role within an IT or professional services background. In-depth knowledge of Windows operating systems. Experience with Incident, Problem,... more ▸

IT Governance and Risk Manager ITIL, ISO Working in a leading UK organisation and a household name, my client are seeking an experienced IT Governance and Risk Manager to manage and improve risk , compliance and governance of activities across IT Operations and Security . You will have a solid track record in delivering and managing governance and assurance activities and have experience of ISO standards. You... more ▸

Customer Service Analyst (1st Line Support) / Sutton Coldfield / Permanent / £18,000-£19,000 1st / Support / software house / ITIL / SQL / crystal reports / entry level it!/ Sutton Coldfield Are you looking for your next career move, do you have a customer service background or call centre background and maybe looking to secure a role as a customer service analyst? A chance to become part of an established and... more ▸

Solutions Architect. Birmingham. Up to £60,000 + Bonus. Solutions Architect / Solutions / Architect / Roadmaps / Strategy / IT Strategy / IT Solutions / Business Requirements / Problem Solving / ITIL/ Application / Data / Infrastructure. Experis IT are currently recruiting for a Solution Architect to join one of our key clients based in Birmingham City Centre. You will be solely based in Birmingham City Centre, in an office flexible role, working as part of a wider team... more ▸

Winner Recruitment are currently recruiting for an IT Software Helpdesk Advisor to work with a huge software provider based in their newly custom-designed office in Leamington Spa. They are technological leaders in the UK market and are entering an exciting phase of growth within the UK and Internationally. This is excellent opportunity to be involved in a key business area during an exciting period of growth for the company,... more ▸

Infrastructure Engineer - Project Engineer, 3rd Line Engineer, Service Desk, Helpdesk. Microsoft - Infrastructure, Windows, Server, Cloud. Growing technology consultancy working with latest technologies. A phenomenal opportunity for a Microsoft Engineer to join the Project and 3rd Line team for a growing Microsoft Partner. You will be part of a team providing mostly project work and some 3rd Line infrastructure... more ▸

IT Governance and Risk Manager ITIL, ISO Working in a leading UK organisation and a household name, my client are seeking an experienced IT Governance and Risk Manager to manage and improve risk , compliance and governance of activities across IT Operations and Security . You will have a solid track record in delivering and managing governance and assurance activities and have experience of ISO standards. You... more ▸

Service Desk Manager. Service Desk Manager / Service Delivery / Change Management / ITIL / Permanent / Birmingham. Well recognised, award winning client who are known for being a great place to work are looking for a Service Desk Manager to join their growing IT team. The Service Desk Manager will ensure a high availability Service Delivery IT Infrastructure through execution of the Service... more ▸

German Speaking Helpdesk Analyst - Microsoft - Telford. IT Support/Active Directory/Windows/Microsoft/ITIL/User Administration/Helpdesk/Incidents/SLA. Multilingual Helpdesk Analyst. required for a specialist manufacturing organisation based in Telford. You will be responsible for providing 1st line technical support to all employees across EMEA sites including German, English and French speakers. You will be required to manage incidents and communicate effectively across the business. Key... more ▸

Infrastructure / Cloud Technical Delivery Manager. We are looking for an an Infrastructure/ Cloud Technical Delivery Manager to join a leading IT company with offices in Birmingham. Are you looking to join one of the UK’s leading IT Services providers selling cutting edge technology and services into the private and public sectors? If you are a highly successful Infrastructure/Cloud Technical Delivery Manager who has a proven... more ▸

Software Developer - ServiceNow. Coventry. I am currently recruiting for one of the most exciting and transformative companies in Europe who require a well skilled Software Developer with extensive experience in ServiceNow to join their team of highly skilled industry experts. In this role, you will be working for a global lead in the cybersecurity world that is working on-site for a public sector engagement. I need... more ▸