51 to 75 of 99 ITIL Jobs in the West Midlands

across customer environments, ensuring secure, scalable, and standardised delivery with governance and automation. The role requires senior technical depth, excellent communication, and a strong ITIL v4-aligned service management mindset, with leadership #J-18808-Ljbffr ...

methodology during audits, as well as providing ideas and input to the continuous improvement of audit processes Professional qualifications such as CISA, CISM, ITIL are desirable Comprehensive experience in an audit or control function Excellent knowledge of established IT disciplines, such as security, service management, operational resilience and emerging technologies ...

leading large-scale ServiceNow transformation programmes ServiceNow CSA preferred CIS-ITSM preferred CAD preferred ServiceNow AI/Generative AI certification advantageous CTA highly desirable ITIL V4 qualification advantageous Nice to Have AIOps Event Management CMDB/ITOM AI Governance/Responsible AI Multi-cloud environments Enterprise integration architecture Agentic ...

delivering enterprise-grade, 24x7x365 technical support to mid-market clients across both public and private sectors. We operate a shared services model aligned with ITIL v4, enabled by ServiceNow, automation, and the practical use of generative and agentic AI. Our 24x7 Operations squads provide proactive management and incident response across … client operating systems, Microsoft Intune, Configuration Manager (SCCM) and device compliance policies. Resolve incidents, fulfil service requests and implement approved changes in line with ITIL processes and operational standards. Carry out patching, backup checks, endpoint updates and configuration tasks using defined runbooks and tooling. Use monitoring, event management and CMDB ...

Ref.-Nr.: UK00936Schedule type: Full TimeContract Type: Permanent Full-TimeWHAT WE ARE LOOKING FORPosition BackgroundA vacancy has arisen for a 3rd Line IT Support Engineer to join the growing Rheinmetall Defence UK (RDUK) team based ...

resilience, organisation and attention to detail, with the ability to manage high-impact operational escalations and maintain momentum under pressure. Preferred skills & qualifications: ITIL Foundation, ITIL Managing Professional or equivalent service management certification. Experience with Enterprise IT Service Management, Endpoint Management, Identity, Collaboration and Service Experience platforms. Experience implementing automation ...

resilience, organisation and attention to detail, with the ability to manage high‐impact operational escalations and maintain momentum under pressure. Preferred Skills & Qualifications: ITIL Foundation, ITIL Managing Professional or equivalent service management certification. Experience with Enterprise IT Service Management, Endpoint Management, Identity, Collaboration and Service Experience platforms. Experience implementing automation ...

workplace technology in Birmingham. You will own end-to-end service delivery, resilience, and supplier performance across the IT estate. The role requires strong ITIL governance experience, cross-site leadership, and a proactive approach to cost optimisation and business alignment. #J-18808-Ljbffr ...

standards SAP Gateway and OData exposure SAP functional knowledge across modules such as FI, MM and SD SAP ABAP knowledge ITIL certification or awareness SAP Certification Why Tarmac? At Tarmac, technology plays a critical role in shaping the future of our business. You'll join a collaborative and supportive team ...

service health, SLAs and KPIs, leveraging AIOps tools and observability platforms to optimise performance and reliability. The role requires strong stakeholder management, experience with ITIL/V4, and a focus on governance, AI-enabled reporting, and proactive risk mitigation within a global services context. #J-18808-Ljbffr ...

OData exposure Java/J2EE or JavaScript development experience SAP functional knowledge across modules such as FI, MM and SD SAP ABAP knowledge ITIL certification or awareness SAP Certification Why Tarmac? At Tarmac, technology plays a critical role in shaping the future of our business. You’ll join a collaborative ...

OData exposure Java/J2EE or JavaScript development experience SAP functional knowledge across modules such as FI, MM and SD SAP ABAP knowledge ITIL certification or awareness SAP Certification Why Tarmac? At Tarmac, technology plays a critical role in shaping the future of our business. You'll join a collaborative ...

hands on experience with common network hardware including F5 Load balancer, Cisco router, switches, firewalls etc., together with other preferred technologies; Full understanding of ITIL and service management principles and hands on experience in complex LAN/WAN, MAN, DWDM, SONET architecture; Full understanding and operational knowledge of loop prevention ...

exposure. You will handle Windows desktops, peripherals, and hardware, plus basic server tasks and backup monitoring. You will work with NOC and vendors, follow ITIL change controls, and document incidents in ServiceNow. This hands‐on role requires full onsite commitment during UK business hours. #J-18808-Ljbffr ...

hours work. You will work with Veritas NetBackup and VMware in Windows, Linux (RHEL & SLES), AIX and Solaris environments, requiring strong troubleshooting and ITIL-aligned change management mindset. #J-18808-Ljbffr ...

support and evolve automation platforms, enabling automated service delivery and AI-enabled operations across customer environments. You will work in a governed ITIL-based environment, maintaining SCORCH environments, developing runbooks, and integrating with ServiceNow and AD/AAD while collaborating with stakeholders. This role offers UK remote flexibility with national ...

/3rd line backup support, work with VMware and storage appliances, and collaborate with IT teams to ensure high availability while adhering to ITIL processes. #J-18808-Ljbffr ...

infrastructure technologies and how they operate, especially regarding how patches are managed and applied. Experience in governance, audit, risk, and compliance activities. Knowledge of ITIL and enterprise IT operations. If this role is of interest and you have strong expertise in Patch & Vulnerability Management please apply ASAP. ...

type of person that makes informed decisions and takes the time to investigate before jumping to conclusions. You should follow best practice ITIL standards and can evidence this. You should have a 'Prioritisation through blast radius' mindset; ranging tasks and alerts based on maximum damage if a failure or breach ...

equivalent environments * Control design, testing and remediation * Risk, assurance or audit * Complex stakeholder environments * Working to tight deadlines and critical deliverables CISA, ITIL or Enterprise Risk Management experience would be advantageous. The opportunity Don't just audit controls. Help improve them. A strong opportunity to build your profile within this ...

type of person that makes informed decisions and takes the time to investigate before jumping to conclusions. You should follow best practice ITIL standards and can evidence this. You should have a 'Prioritisation through blast radius' mindset; ranging tasks and alerts based on maximum damage if a failure or breach ...

Umbrella Engagement - 6 months - West Midlands - £600/day - Large Transformation Background - In depth Knowledge in all aspects of Service Design and Service Transition. ITIL Accreditation's. Successful candidate will have worked across multipe industry sectors - would be nice to have worked (but not essential to have worked in sectors ...

delivering enterprise-grade, 24x7x365 technical support to mid-market clients across both public and private sectors. We operate a shared services model aligned with ITIL v4, enabled by ServiceNow, automation, and the practical use of ge click apply for full job details ...

Umbrella Engagement - 6 months - West Midlands - £600/day - Large Transformation Background - In depth Knowledge in all aspects of Service Design and Service Transition. ITIL Accreditation's. Successful candidate will have worked across multiple industry sectors - would be nice to have worked (but not essential to have worked in sectors ...

service delivery, service management, operational resilience, cyber security compliance, supplier performance and workplace technology services, the role leads the IT Service Desk and ITIL processes to ensure services consistently meet business and user needs. As the operational owner of infrastructure and workplace technology, the postholder drives service excellence, continuous improvement … management and productivity technologies. Drive a customer-focused service culture across all IT operational teams and suppliers. Lead the IT Service Desk and govern ITIL-based service management processes, including Incident Management, Problem Management, Change Management, Request Fulfilment, Asset Management, Configuration Management, Knowledge Management, Service Level Management, Availability Management, Capacity ...