51 to 56 of 56 ITIL Jobs in the West Midlands

management of the OpenShift environment Participating in requirements gathering and estimating effort for new enhancements and developments utilising OpenShift Managing tickets in line with ITIL policies and procedures Communication with customers Working alongside a team of experienced Java developers as well as other database and infrastructure support teams to deliver … customer Qualifications 5+ years of OpenShift experience UK-based Security Check (SC Clearance) desirable. SC Clearance eligible essential Experience of working in an ITIL-based application support role Excellent communication skills Additional Information At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their ...

grades 4+ (A-C) in any subject Desirable *A Level/IT related NVQ Level 2 or similar accredited vocational work-related IT qualification *ITIL Foundation Certificate *Technical IT Qualification Experience Essential *Basic IT knowledge and awareness, with an enthusiasm to develop technical skills through structured training and practical experience. … Team or equivalent First Level/Application/Customer support function *Experience of working within defined Service Level Agreements & Service Level Targets *Understanding of ITIL processes and Service Management best practice framework Additional Criteria Essential *Flexibility to work Shifts as per Support Cover Rota *Due to UK apprenticeship funding regulations ...

Qualifications Essential Educated to degree level and/or relevant experience in specialty Relevant IT Qualification Desirable Obtained or working towards relevant professional qualification ITIL qualification Experience and Knowledge Essential Experience and understanding of ITIL working practice Experience working in a busy Digital Desktop environment Experience in managing multiple 'active ...

thinking, problem-solving, and decision-making skills. Understanding of Service Management practises (e.g., change and release management) and risk/issue management, preferably with ITIL processes and tools. Awareness of mechanical and electrical infrastructure within Data Centres or Building Management Systems is a plus! Qualifications Essential: Relevant experience and technical … know-how. Preferred: A degree in Computer Science or a related field, or equivalent education and experience. ITIL qualifications and familiarity with Wintel, BMX, Unix, and RHEL are also desirable. What We Offer A supportive and collaborative work environment. Opportunities for professional growth and development. The chance to contribute ...

balancing demanding day-to-day operational requirements with the delivery of operational improvements and transformation initiatives. You will be accountable for increasing the ITIL maturity of the department, embedding consistent service management practices, and driving measurable improvements in service reliability, change, and continual improvement. A key focus of the role … Services. Experience leading operations across multiple technical disciplines such as, End User, Infrastructure, UC and Voice, On‐Prem and Cloud. Familiar operating within ITIL or similar service management frameworks. Excellent people‐management capability, including managing managers and senior engineers. Strong incident, problem and operational governance experience. Experience balancing high-volume ...

Responsibilities: The role will be responsible for the effective delivery of IT Software and Hardware Asset and License Management across IT, using an ITIL framework. You will be a senior lead in defining, implementing, maintaining, and continuously improving the IT Asset (ITAM) services, ensuring efficient creation, maintenance and management … Software and Hardware Asset CIs within the AMDB and CMDB. Lifecycle management and status accounting for all Software and Hardware Assets Items. Ideally ITIL foundation plus other relevant ITIL intermediate level qualifications. Extensive knowledge of IT Software and Hardware Asset Management and Contract and License management principles, processes, standards ...