126 to 150 of 277 Incident Management Jobs in England

manage user accounts and permissions. Support Microsoft technologies including Azure, Intune and Defender for Endpoint. Assist with patching, updates and routine system maintenance. Incident Management Diagnose and resolve first and second-line technical issues. Escalate complex incidents where appropriate. Follow ITIL-style processes to ensure consistent service delivery. … have Experience supporting IT projects or device deployments. Knowledge of Active Directory and Entra ID. Experience working within an IT Service Management environment. An interest in cloud infrastructure and Microsoft technologies. What success looks like You'll be successful in this role by: Resolving support requests quickly and effectively. ...

strategy aligned with the firm’s business objectives and risk appetite. Oversee continuous improvement of policies, standards, procedures, and controls for all offices. Team Management: Lead, mentor and develop a high-performing security team. Set objectives, manage workloads and foster professional growth within the team. Security Operations: Oversee operations … including threat monitoring, vulnerability management, access controls, endpoint security and incident response. Maintain robust cyber resilience measures across on-premise and cloud environments. Compliance and Risk Management: Ensure compliance with GDPR, SRA requirements (for legal sector), ISO 27001/2 standards and other applicable regulations ...

operational resilience, developer experience and infrastructure team leadership. You will be responsible for shaping the long term infrastructure roadmap, improving reliability and observability, strengthening incident response and ensuring the platform can support a growing customer base and increasingly critical product suite. This is a role for someone … cloud architecture to support scale, resilience and performance Set standards across infrastructure, CI/CD, environments and observability Lead production reliability, uptime, incident response and post incident reviews Improve monitoring, alerting and on call practices to ensure they are effective and sustainable Partner closely with the Information Security ...

modern engineering and traditional ITSM/ITIL practices Establish SLIs, SLOs, and Error Budgets Shape observability strategies using metrics, logs, and traces Design incident response models and post-incident learning loops Reduce toil through automation and engineering excellence Deliver SRE capability assessments and roadmaps Act as a trusted … Looking For Extensive experience in SRE, cloud operations, or DevOps Proven consulting or advisory background Experience with AWS, Azure, or GCP Strong observability and incident management expertise Ability to obtain UK SC clearance Modis International Ltd acts as an employment agency for permanent recruitment and an employment business ...

modern engineering and traditional ITSM/ITIL practices Establish SLIs, SLOs, and Error Budgets Shape observability strategies using metrics, logs, and traces Design incident response models and post-incident learning loops Reduce toil through automation and engineering excellence Deliver SRE capability assessments and roadmaps Act as a trusted … Looking For Extensive experience in SRE, cloud operations, or DevOps Proven consulting or advisory background Experience with AWS, Azure, or GCP Strong observability and incident management expertise Ability to obtain UK SC clearance Modis International Ltd acts as an employment agency for permanent recruitment and an employment business ...

manage user accounts and permissions. Support Microsoft technologies including Azure, Intune and Defender for Endpoint. Assist with patching, updates and routine system maintenance. Incident Management Diagnose and resolve first and second-line technical issues. Escalate complex incidents where appropriate. Follow ITIL-style processes to ensure consistent service delivery. … have Experience supporting IT projects or device deployments. Knowledge of Active Directory and Entra ID. Experience working within an IT Service Management environment. An interest in cloud infrastructure and Microsoft technologies. Working arrangements Based in York Flexible working hours to support collaboration. Agile, supportive working environment. Opportunity to join ...

understanding of how security supports the business. The purpose of this role is to build a working knowledge of security operations, protective monitoring, and incident handling by working closely with, and learning from, the wider InfoSec team. Reporting to the Associate Director - Cyber Security, with day-to-day guidance … security operations to help ensure risks are identified and resolved in a timely manner. You will support security investigations and incident response - learning how we respond to events involving malware, data loss, phishing, or network intrusion - and begin to apply the principles of layered security, risk, and information governance. ...

agendas in partnership ecosystems that make a global impact, this role offers a compelling challenge. What you’ll lead Lead the end‐to‐end management and delivery of the shared IELTS technology estate, ensuring exceptional performance, resilience under load, adaptability to change, and scalability to meet expanding global needs. … risks, and delivery conflicts to achieve seamless integration and shared success. Champion operational excellence across platform operations, ensuring continuous high availability, top‐tier vendor management, rigorous service quality standards, and responsive incident management practices. Maintain stringent oversight of risk management, regulatory compliance, cybersecurity protocols, and data ...

Modernize data architecture to support real-time streaming and graph-based modeling (Kafka, Flink) and unified analytics for operations and ML training. Transition release management from quarterly waterfall to continuous deployment with feature flags while protecting enterprise stability. Strategic & Organizational Leadership Partner with the CEO on division strategy, planning … calling, agent frameworks) and graph/knowledge graph technologies. DevOps/SRE practices at scale: CI/CD, IaC (Terraform, Pulumi), observability (Datadog, Grafana), incident management. Leadership Qualities Builder mentality with hands-on orientation; executive presence and strong communication skills; collaborative and bias for action; comfort with ambiguity. Preferred ...

highest standards of data security, they offer a dynamic environment where engineering professionals can truly thrive and develop their careers. Key Responsibilities Infrastructure Management: Design, implement, manage, and support core enterprise platform infrastructure, encompassing servers, networks, storage, and vital virtualisation environments. Performance Monitoring: Maintain platform availability and performance, proactively … responding to alerts and service degradations to consistently meet business requirements and SLAs. Incident Resolution: Troubleshoot complex system issues, conducting detailed root cause analysis to resolve incidents efficiently and prevent recurrence. Automation and Optimisation: Streamline infrastructure provisioning, patching, and deployment processes utilising modern scripting and infrastructure-as-code tools ...

highest standards of data security, they offer a dynamic environment where engineering professionals can truly thrive and develop their careers. Key Responsibilities Infrastructure Management: Design, implement, manage, and support core enterprise platform infrastructure, encompassing servers, networks, storage, and vital virtualisation environments. Performance Monitoring: Maintain platform availability and performance, proactively … responding to alerts and service degradations to consistently meet business requirements and SLAs. Incident Resolution: Troubleshoot complex system issues, conducting detailed root cause analysis to resolve incidents efficiently and prevent recurrence. Automation and Optimisation: Streamline infrastructure provisioning, patching, and deployment processes utilising modern scripting and infrastructure-as-code tools ...

without manual intervention Self Healing systems, Runbook automation Exposure to tools like Gremlin, Chaos Monkey, AWS FIS to simulate outages and improve fault tolerance Incident Management Act as the primary point of escalation for critical production issues and lead major incident response, root cause analysis, and postmortems. … Perform detailed post-incident investigations to identify underlying causes. Document findings and share learnings to prevent recurrence. Implement preventive measures and continuous improvement processes. Observability Champion monitoring, logging, and alerting strategies using tools like Prometheus, Grafana, ELK, and AWS CloudWatch. Build real-time dashboards to visualize system health ...

successful candidate will be working with a Telecoms end client across various projects. Key Responsibilities: Design, implement, configure, and maintain BMC TrueSight Operations Management to deliver proactive monitoring across enterprise infrastructure, applications, cloud environments and network services. Develop and optimise monitoring policies, event correlation rules and alerting thresholds … enable early identification of performance issues. Install, upgrade, patch and support the TrueSight platform, including monitoring agents, Integration Services, Presentation Server, and Infrastructure Management components, ensuring platform stability and availability. Create operational dashboards and reporting solutions that provide real-time insight into system health, service availability, capacity trends, incident ...

play a critical role in strengthening and maturing Reapit’s cloud security posture. Your work will span hands on security engineering, deep incident response, proactive threat detection, and collaboration with global teams. Design, implement, and enhance secure Cloud infrastructure, services, and applications in collaboration with DevOps teams. Conduct ongoing … detail and high quality documentation. Work in a self managing, proactive manner — anticipating security needs, identifying gaps, and driving improvements without close supervision. Incident Response & Threat Detection Respond to SOC alerts. Working with our outsourced SOC, Lead and participate in global incident response activities, including investigation, containment, eradication ...

requests within SLA Develop deep understanding of applications, databases, and platforms Escalate complex issues to 3rd line teams and external suppliers Lead and coordinate incident management activities Monitor system alerts and proactively mitigate service impacts Support production deployments, validation, and post-release activities Create and maintain runbooks … continuous service improvement and process optimisation Escalate risks, SLA breaches, and high-impact issues Identify and address security vulnerabilities Follow ITIL-aligned processes for incident, change, and risk management Profile A successful Application Support Analyst should have: Knowledge of compliance and regulatory requirements within the financial services industry.Proven ...

requests within SLA Develop deep understanding of applications, databases, and platforms Escalate complex issues to 3rd line teams and external suppliers Lead and coordinate incident management activities Monitor system alerts and proactively mitigate service impacts Support production deployments, validation, and post-release activities Create and maintain runbooks … continuous service improvement and process optimisation Escalate risks, SLA breaches, and high-impact issues Identify and address security vulnerabilities Follow ITIL-aligned processes for incident, change, and risk management Profile A successful Application Support Analyst should have: Knowledge of compliance and regulatory requirements within the financial services industry.Proven ...

/CD pipelines (Azure DevOps, Power Platform, Fabric) Drive Infrastructure as Code and automation (Azure/Terraform/Bicep) Improve release, deployment, and environment management Own monitoring, logging, alerting, and incident response Support secure access and identity (Entra ID) Work with engineering teams to take solutions into live … Hands-on CI/CD with Azure DevOps and/or GitHub Infrastructure as Code experience (Terraform or Bicep) Experience supporting production systems and incident management Understanding of cloud security and governance Strong communication and stakeholder skills This is a fully remote role with an excellent opportunity ...

Support, Incident management, problem resolution, triage, team management, team leading, Agile, JIRA, Customer support, SaaS, Best Practice This is a new permanent role. UK home-based but with regular trips to the South Coast (Devon/Dorset, Hants) for management meetings. This is a team lead …/management role that needs experience in leading/managing teams currently or recently. Although the current team is only 3-4 staff, you will work across IT (QA, Product, Software Development) to ensure delivery of great customer service and problem resolution to technical issues around a SaaS software ...

frameworks Build and enhance GitOps and Infrastructure-as-Code capabilities (e.g. Terraform, Ansible) Develop and review production-grade code to support automation initiatives Support incident management and on-call processes, ensuring production stability Contribute to post-incident reviews, embedding SRE principles to reduce risk Requirements Demonstrable experience … frameworks and reliability engineering principles Desirable Background in software development Experience working within regulated financial services environments Familiarity with ITIL and enterprise service management frameworks Relevant certifications (e.g. AWS, Terraform) Why Apply Opportunity to shape cloud reliability strategy in a large-scale environment Work with modern tooling across automation ...

heavy lifting About the role Senior Engineering Managers at Lendable are a unique group of humans, combining strategic insight, technical leadership, and strong people management to shape and evolve our engineering teams to deliver value for the business. They operate at the convergence of business goals, technical execution … customers and stakeholders alike. We're AI-driven at every stage of the SDLC, from planning and design through to coding, testing, deployment and incident response, and we need a leader who embraces this way of working, champions it across their teams, and continually pushes ...

complex multi-site network environment, supporting core infrastructure that underpins real-world production services. From routing, switching, peering, and BGP through to resilience planning, incident response, and infrastructure improvement projects, youll be heavily involved in both the day-to-day operation and long-term development of the network estate. … Juniper Junos Experience supporting complex network infrastructure across multi-site environments Strong understanding of switching, firewalls, WAN connectivity, IP networking, and routing policy management Experience with incident management, root cause analysis, and troubleshooting live production outages Strong documentation skills across network diagrams, SOPs, technical processes, and infrastructure ...

complex multi-site network environment, supporting core infrastructure that underpins real-world production services. From routing, switching, peering, and BGP through to resilience planning, incident response, and infrastructure improvement projects, youll be heavily involved in both the day-to-day operation and long-term development of the network estate. … Juniper Junos Experience supporting complex network infrastructure across multi-site environments Strong understanding of switching, firewalls, WAN connectivity, IP networking, and routing policy management Experience with incident management, root cause analysis, and troubleshooting live production outages Strong documentation skills across network diagrams, SOPs, technical processes, and infrastructure ...

managed services Strong VMware, Azure, Windows Server, and Linux expertise Experience with enterprise backup and disaster recovery solutions Proven technical leadership and major incident management experience Knowledge of ITIL service management and change control Scripting and automation experience (PowerShell and/or similar) Why Join? Join ...

occasional weekend work involved. What youll be responsible for Logging calls, providing swift and accurate support, and resolving issues in line with our incident management standards. Tackling hardware, software, email, password resets, mobile devices, and IT equipment issues with empathy and determination. Resolving incidents/problems quickly … administration Knowledge of operating systems, Google Workspace/Chrome OS, Windows 11, macOS and Android. Experience with basic networking and monitoring tools, mobile device management, and can resolve common print solution issues Experience with ITSM platforms, Jira Service Management, or other recognised tools A customer service mindset. Someone ...

projects and BAU activities ensuring delivery within agreed scope and timeframe Delivery of 2nd/3rd line operational support for IT services Working with Incident Management Teams to restore service quickly and efficiently and, where required, Problem and Change Management Teams to complete any follow up actions ...