176 to 200 of 277 Incident Management Jobs in England

customer support (2nd level IT support) role. Skills: Strong familiarity with Windows 11, MS Office 365, mobile phone support, remote software (Bomgar), VPN, and incident management tools. Excellent customer service and problem-solving skills are required. Education: A degree in Computer Sciences or Informatics is preferred, but hands ...

Analyze and resolve complex incidents (code, logs, Oracle/SQL databases, Windchill configurations) Handle recurring issues and implement workarounds Ensure compliance with SLAs and incident management processes Deploy fixes and ensure system installation, maintenance, and updates Install and configure environments (integration, validation, pre-production, production) Ensure daily operations ...

Infrastructure Engineer be doing? Maintaining, securing, and enhancing multi-classification virtualised environments across public, private, and hybrid cloud systems. The role covers monitoring, incident management, controlled maintenance, and ensuring platforms remain secure and compliant, alongside continuous skills development, stakeholder support, and knowledge sharing to improve performance and team ...

experience supporting and operating enterprise production platforms across Microsoft Azure and some On-premise infrastructure environments. Strong understanding of hybrid cloud operations and infrastructure management Managing Azure subscriptions, accounts, networking, identity, security controls and platform services Hands-on experience with Infrastructure as Code (IaC) and automation tooling, particularly Terraform … Experience working within operational support and change management environments Experience migrating workloads and services from on-premise infrastructure to public cloud platforms. Experience with Landing zones, DevOps tooling s would be beneficial Key Responsibilities of the Cloud Engineer: Act as the technical lead for platform change initiatives, owning technical ...

Infrastructure as Code, automation, CI/CD and systems integration. Strong background in cloud architecture, networking and solution design. Experience with monitoring, performance optimisation, incident management and service availability. Solid software development and scripting skills using modern development practices. Experience working in Agile, cross-functional teams with … user-focused approach. Strong stakeholder management, leadership and mentoring skills, with excellent communication abilities. Relevant cloud certification (e.g. AWS, Azure) or equivalent practical experience preferred. To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal ...

capacity issues Implement upgrades, patching and security best practices Develop automation for provisioning, deployment and ongoing maintenance Support Infrastructure as Code and configuration management using tools such as Ansible and Terraform Collaborate with engineering teams to improve observability, resilience and operational efficiency Provide technical guidance and mentorship to junior … team members Participate in incident management, root cause analysis and continuous improvement activities Contribute to database architecture decisions and the evaluation of new technologies Essential Skills & Experiences Strong experience with Oracle and other open source databases such as MySQL or similar relational database platforms Expertise in database architecture ...

Engineer, Workplace IT Engineer, Desktop Support, Service Desk Analyst, Technical Support, Windows 10, Windows 11, Active Directory, Office 365, O365, Azure, Intune, SCCM, Endpoint Management, Hardware Support, Software Support, Network Support, Cabling, Patch Panels, Switches, Troubleshooting, ITIL, Incident Management, VIP Support, Local Government IT, Public Sector ...

Microsoft Power Platform environment Monitor platform performance, usage, and system health, proactively identifying and resolving issues Execute administrative tasks , including user access management, environment configuration, and policy enforcement Maintain and update technical and operational documentation to ensure accuracy and consistency Support incident management, troubleshooting, and service requests … experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI, Dataverse) Experience in platform administration, monitoring, and operational support Strong understanding of environment management and access controls Experience maintaining technical documentation and runbooks Good troubleshooting and problem-solving skills Familiarity with Power Platform governance and compliance frameworks Strong ...

ensure the team is building scalable and reliable solution while delivering at speed. More than 8 years of experience in engineering and engineering management roles or equivalent, ideally within the CPG, Consumer Products, Retail, Telecom industries or Analytical B2B solution providers. Proficiency in SQL, Python, or other data-focused … likeminded experts Ability to balance the needs of business and technical stakeholders. Fluent in English What will be your key responsibilities? People Leadership & Chapter Management Manage, coach, and develop a distributed team of data engineers working across different squads Conduct regular 1:1s, performance reviews, and career development planning ...

Pulumi, Kubernetes, Docker Strong knowledge of DevOps principles, CI/CD pipelines, and engineering best practices Experience driving operational excellence including reliability, monitoring, and incident management Ability to influence and communicate effectively with senior stakeholders and non-technical audiences Commercial awareness with experience managing budgets and optimising platform ...

will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management. Key Responsibilities: Translate high-level monitoring and non-functional requirements (NFRs) into actionable configurations in Dynatrace. Deliver full-stack observability solutions, including application ...

will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management. Key Responsibilities: Translate high-level monitoring and non-functional requirements (NFRs) into actionable configurations in Dynatrace. Deliver full-stack observability solutions, including application ...

will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management. Key Responsibilities: Translate high-level monitoring and non-functional requirements (NFRs) into actionable configurations in Dynatrace. Deliver full-stack observability solutions, including application ...

excited about building resilient cloud platforms and making a measurable impact on service reliability, we'd love to hear from you. Key Responsibilities Incident Management & Operations Participate in a 24/7 on-call rota as a primary or escalation point Lead or support major incident response … resolution. Coordinate with Engineering, Infrastructure, Security, and Product teams during incidents. Develop, maintain, and continuously improve operational runbooks and playbooks. Conduct blameless post-incident reviews and drive follow-up improvements. Monitoring & Alerting Monitor the health of infrastructure, applications, and services. Design and optimise alerting strategies aligned with service reliability ...

aruba specialist, aruba acex, telecoms, palo alto network engineer, palo alto pcnse, ccnp, Technical strategy, Technology roadmap ownership, Transformation programmes, Technical authority, Enterprise stakeholder management, Service evolution, Future state architecture, Technology investment decisions, Senior customer leadership engagement, network security engineer, managed services engineer, 24/7 managed services, data … network engineer, enterprise network engineer, network operations, major incident management, troubleshooting, itil, sc clearance, customer-facing, manchester, preston, lancashire ...

/7 SOC services across multiple platforms and projects. You will lead and support a small team of analysts, oversee security monitoring and incident response, and contribute to the development of security controls, processes and governance. You will work closely with senior stakeholders to produce security reporting, support compliance … technical work and mentoring others. Senior SOC Analyst essential skills Proven experience working within a SOC environment, ideally 3+ years Strong knowledge of SIEM, incident management and threat intelligence Experience with cloud security, networking and information security principles Understanding of IDAM, RBAC and joiners, movers and leavers processes ...

Information Security Manager and wider IT team, you will help maintain audit readiness, support operational security assurance activities, and coordinate remediation and evidence management across the organisation. The role offers exposure across governance, operational security assurance, compliance, and risk management within a growing SaaS environment. Key Responsibilities Administer … compliance, and data protection controls remain in place Support the implementation and ongoing operation of compliance and assurance tooling (Vanta), including evidence collection, test management, stakeholder coordination, remediation tracking, and control adoption activities. Ensure appropriate documentation, audit trails, and evidence are maintained for assessments, compliance activities, and operational processes ...

Utilities domain . This is an individual contributor role requiring hands-on expertise across the full integration lifecyclefrom design and documentation to deployment and incident handling. Key Responsibilities Design & Architecture Design scalable, secure, and reusable integration solutions using MuleSoft Anypoint Platform Define API-led connectivity architecture and integration patterns … ensure high availability like splunk Experience on Git, AWS S3, Secret Manager, Custom API Gateway Policies, Confluence, Kafka, MQ etc is good. Support & Incident Management Handle production issues, perform root cause analysis, and implement fixes Provide L2/L3 support for integration-related incidents Required Skills & Experience Strong ...

implement, and support enterprise-grade monitoring and observability solutions across complex technology environments. The role focuses on improving service visibility, performance insight, and proactive incident detection. Key Responsibilities Design and implement end-to-end observability solutions across enterprise platforms Translate NFRs and monitoring requirements into Dynatrace configurations Deliver … analytics, synthetic monitoring, and infrastructure observability Build and maintain dashboards, alerts, and performance visualisations Integrate observability into architecture, development, and delivery processes Support proactive incident management and service reliability improvements Collaborate with architects, engineers, and delivery teams across technical and non-technical groups Drive continuous improvement in monitoring ...

Salesforce DevOps Center, and Gearset. 5+ years of experience managing multi‐environment Salesforce delivery (development, testing, UAT, production) Demonstrated technical expertise, leadership, and team management skills Ability to drive cross‐functional teams to meet goals and operate effectively in a large enterprise environment Preferred Qualifications Experience with … Computer Engineering Responsibilities Lead DevOps engineering for Salesforce and Databricks, driving secure, scalable, and reliable release delivery responsible for CI/CD pipelines, release management, and environment strategy Own DevOps standards, tooling, and best practices Partner with Salesforce developers and Databricks engineers to enable efficient, high‐quality automated releases ...

What You'll be Doing: Carry out the Help Desk first line support duty for IT Centre (Europe) including Help Desk cases, user ID management, production access and Head Office’s service requests and manage the workflow of these requests Carry out machine room environment and devices first line … maintenance, support second line engineer to perform system changes and maintenance Monitor the production systems and applications and follow the incident management procedure to deal with critical messages. Perform first line handling of system and network alerts Carry out daily operational duty and run batch jobs Assist with ...

/IPS technologies Providing cybersecurity expertise to internal engineering and IT teams Producing and maintaining security documentation, procedures and technical standards Supporting incident management processes and acting as an escalation point for complex security issues Delivering guidance, training and awareness activities across the wider business What … network environments Strong experience with Cisco networking technologies, including firewalls, routers and switches Experience working with SIEM platforms, IDS/IPS solutions and vulnerability management tools Penetration testing and security assessment experience Knowledge of ISO27001, GDPR and security compliance frameworks Strong understanding of TCP/IP networking, routing, switching ...

tooling Python, Bash or similar scripting languages CI/CD pipelines and DevOps tooling Kubernetes and containerised workloads Monitoring and observability platforms Linux administration Incident management and root cause analysis What's on offer Competitive salary of £40,000 – £70,000 depending on experience Hybrid working model based ...

Acting as a subject-matter expert across key modules (Finance: GL/AP/AR/etc | HCM: Core HCM, Absence, Talent, etc.) Supporting incident management, BAU support and continuous improvement Leading or contributing to requirements gathering and design workshops Ensuring solutions meet SLA/KPI, audit ...

platform reliability, automation and infrastructure as code. Lead the implementation of CI/CD best practices to improve software delivery. Enhance monitoring, observability and incident management across cloud environments. Collaborate with engineering teams to improve performance, resilience and operational efficiency. Mentor and coach engineers, promoting SRE and DevOps ...