176 to 200 of 990 Incident Management Jobs in England

degradation before automated alerts fire by recognizing unusual patterns on dashboards and correlating multiple signals that may indicate a broader systemic issue. Initiate major incident communication protocols for Critical incidents including creating bridge channels, paging the Major Incident Manager on-call, and posting initial stakeholder notifications. Monitor business … System Support Lead for threshold tuning and alert optimization. Update Jira tickets with accurate triage notes, timeline entries, and status changes to maintain proper incident documentation. Identify and flag recurring alert patterns and "near-miss" incidents that were caught before customer impact, contributing to continuous improvement of detection capabilities. ...

This is a strategically significant role which will require close collaboration with our UK and APAC leaders. You will bring strong leadership skills, service management, and operational experience, with the ability to lead, scale, and mature this function in line with Kraken’s growth trajectory. You will have experience … Significant people leadership experience Scaling teams and services over time Service management, capacity planning, and operational maturity Managing support pipelines, projects, and assignments Building regional processes while balancing global standards Working with internal and external stakeholders and vendors Driving reliability, consistency, and continuous improvement You will bring strong technical ...

Capgemini in the United Kingdom is seeking a SIAM Incident Management Team Leader to drive incident governance across multi-supplier environments. You will lead the team, coordinate Major Incidents, and ensure timely service restoration while communicating with senior stakeholders. You will shape continual service improvement, monitor trends ...

security perimeter, release pipelines, observability, and developer tooling that every engineering squad depends on to ship safely. This is a role that includes Line Management responsibility for your team of 5-7 Engineers with the assistance of an assigned Engineering Manager. The RoleDelivery & technical leadershipLead delivery of complex infrastructure … innovation, knowledge sharing, and continuous improvement. Build strong relationships across product, engineering, security, and business stakeholders. Enhance engineering practices across CI/CD, releases, incident management, and operational readiness. Balance delivery priorities with technical debt, security requirements, and operational responsibilities. Foster collaboration and alignment on shared platform ...

security perimeter, release pipelines, observability, and developer tooling that every engineering squad depends on to ship safely. This is a role that includes Line Management responsibility for your team of 5-7 Engineers with the assistance of an assigned Engineering Manager. The Role Delivery & technical leadership Lead delivery … innovation, knowledge sharing, and continuous improvement. Build strong relationships across product, engineering, security, and business stakeholders. Enhance engineering practices across CI/CD, releases, incident management, and operational readiness. Balance delivery priorities with technical debt, security requirements, and operational responsibilities. Foster collaboration and alignment on shared platform ...

experienced Technology Operations professional to take ownership of business-as-usual IT services within a complex organisation. This role is responsible for service management, end-user services, application support, supplier performance, operational resilience and continual improvement, ensuring technology services remain reliable, accessible and aligned to organisational objectives. Client Details … London. Description Lead the day-to-day delivery of technology operations, ensuring high-quality and accessible IT services. Own and develop the IT service management framework, including incident, request, problem, change, knowledge and configuration management processes. Define and manage service level agreements (SLAs), operational level agreements (OLAs ...

focused on innovation, knowledge sharing, continuous improvement, and operational excellence.About the RoleJoin Maersk's Cyber team and play a key role in a modern incident management and response function that combines digital forensics, threat hunting, detection engineering, and cyber security improvement initiatives. This role offers the opportunity … help shape the future of cyber defence within a globally recognised organisation.Key ResponsibilitiesConduct digital forensic investigations across endpoint, cloud, and OT environments to support incident response and recovery activities.Perform threat hunting and behavioural analysis to proactively identify threats and malicious activity across the network.Deliver detailed forensic root cause analysis ...

innovation, knowledge sharing, continuous improvement, and operational excellence. About the Role Join Maersk's Cyber team and play a key role in a modern incident management and response function that combines digital forensics, threat hunting, detection engineering, and cyber security improvement initiatives. This role offers the opportunity … future of cyber defence within a globally recognised organisation. Key Responsibilities Conduct digital forensic investigations across endpoint, cloud, and OT environments to support incident response and recovery activities. Perform threat hunting and behavioural analysis to proactively identify threats and malicious activity across the network. Deliver detailed forensic root cause ...

permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions. Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational … resolution of complex and business-critical IT incidents. The role provides technical leadership, mentoring, and guidance to Service Desk colleagues while supporting major incident management, problem management, and continual service improvement. Working closely with infrastructure teams, End User Computing (EUC) engineers, and third-party suppliers, the post ...

Technology Summary of Position In coordination with USNH ET&S Learning Space Technologies Service Line teammates, this person will provide operational maintenance, troubleshooting, and incident resolution of classroom audiovisual systems. Some tools to accomplish this include maintaining a maintains private subnet of remote audiovisual network controllable system devices across … Plymouth campus. Position provides Tier III troubleshooting for incident and problem resolution of classroom and conference room audiovisual technologies and equipment, both onsite and remote. Responsible for pushing firmware updates and control system updates; maintaining known issues and versioning logs. Responsible for interacting with vendors, maintaining relationships. Consults with ...

ITIL frameworks (ITIL 4 Foundation as a minimum). Financial acumen with experience managing team budgets and cost control. Strong leadership, coaching, and people management skills across diverse technical teams. Excellent communication skills with the ability to translate technical detail for non-technical audiences. Experience operating within secure … regulated environments. Key Responsibilities Service Delivery & Performance Management Accountable for end-to-end delivery of assigned programmes, ensuring 100% SLA adherence across availability, response times, and service quality metrics. Manage operational P&L, including revenue forecasting, cost control, and profitability against contracted deliverables. Oversee resource planning, allocation and demand ...

role with company-wide impact, at the heart of how InPost earns and keeps its customers' trust. What you'll own Personal data risk & incident management — Assess and analyse data-protection risks and personal data breaches, overseeing the incident management process from assessment through investigation … workshops, and represent the organisation at events. Audit & compliance assurance — Conduct internal audits across the Group and support external data-protection audits. Regulatory compliance & management reporting — Support the Group DPO in duties arising from applicable data-protection laws and prepare reports and management information for senior leadership. Lead ...

integrated global network. By connecting markets East & West, we service the needs of individuals, institutions, corporates and governments through our four business divisions: Wealth Management, Investment Management, Wholesale (Global Markets and Investment Banking) and Banking. Driven by the insights of some 28,000 people worldwide … transformation journey. Role Overview We are seeking an experienced Identity Delivery Manager to lead and coordinate the delivery of enterprise-scale identity and access management initiatives within the Authentication and Directory Services Engineering function. This role focuses on managing the end-to-end delivery of identity solutions spanning Microsoft ...

customers, internal stakeholders, and programme teams to ensure contractual commitments are met whilst driving operational transformation and service maturity. Key Responsibilities Service Delivery & Performance Management Accountable for end-to-end delivery of assigned programmes, ensuring 100% SLA adherence across availability, response times, and service quality metrics. Manage operational … consistent and secure service delivery. Act as a senior escalation point for Major Incidents and complex technical issues impacting the platform. Ensure robust Change, Incident, Problem, and Configuration Management processes are followed. Maintain platform documentation, architecture diagrams, and operational runbooks. Champion continuous improvement initiatives, identifying efficiency gains ...

customers, internal stakeholders, and programme teams to ensure contractual commitments are met whilst driving operational transformation and service maturity. Key Responsibilities Service Delivery & Performance Management Accountable for end-to-end delivery of assigned programmes, ensuring 100% SLA adherence across availability, response times, and service quality metrics. Manage operational … consistent and secure service delivery. Act as a senior escalation point for Major Incidents and complex technical issues impacting the platform. Ensure robust Change, Incident, Problem, and Configuration Management processes are followed. Maintain platform documentation, architecture diagrams, and operational runbooks. Champion continuous improvement initiatives, identifying efficiency gains ...

achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. At Nscale, our Infrastructure Operations team plays a critical role in maintaining service availability, driving operational excellence, and ensuring … improve operational efficiency, scalability, and service reliability. Support the development of Nscale's Centre of Excellence as the operational authority for infrastructure operations. Incident Management & Technical Leadership Take ownership of complex infrastructure incidents from diagnosis through to resolution. Lead major incident response activities and coordinate technical teams ...

consistent, version‐controlled, and policy‐compliant Manage drift detection, environment consistency, and release governance Azure Core Platform Skills Hands‐on engineering across: Subscriptions, Management Groups, RBAC, Policy Virtual Machines, Storage, Backup, DR Azure Monitor, Log Analytics Private Endpoints and secure service exposure Implement secure‐by‐design configurations aligned … Azure AD) configurations and integrations Implement RBAC, SSO, and least privilege access models Assist with security controls, compliance policies, and remediation activities Monitoring, BAU & Incident Management Support business‐as‐usual (BAU) cloud operations across environments Monitor cloud services using Azure Monitor, Log Analytics, and alerting tools Investigate incidents ...

SUMMARY: As a Senior Manager - FP&A Systems, you will lead the strategy, delivery, support, and continuous evolution of LSEG's Oracle Enterprise Performance Management (EPM) platform. You will serve as the technology owner for Oracle EPM applications supporting Consolidation and Close, Financial Planning & Analysis, Management Reporting, Workforce … Planning, Cost Allocations, and Enterprise Performance Management processes across the organisation. Working closely with Finance, Finance Transformation, Engineering, and external partners, you will drive platform stability, governance, adoption, and innovation while enabling efficient planning, forecasting, reporting, and decision-making capabilities. You will lead the delivery of strategic Finance transformation ...

Data Protection Officer | Manchester Monex specialises in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implement well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether … assurance. Key Responsibilities & Accountabilities Act as the appointed Data Protection Officer for relevant Monex entities, maintaining independence, professional judgement and direct access to senior management where required. Provide expert advice on UK GDPR, EU GDPR, the UK Data Protection Act 2018, PECR, Spanish LOPDGDD requirements, Dutch privacy requirements, Canadian ...

cyber security best practices across the business. Administer security tools, including multi-factor authentication (MFA), mail filtering and Anti-Virus software. Participate in vulnerability management, incident response coordination, and system security reviews. Help maintain system documentation, asset registers, and compliance records in line with IT policies and data … Process & Documentation Maintain up‐to‐date documentation of IT systems, configurations, procedures, and security protocols. Support the continuous improvement of IT operational processes and incident management workflows. Skills & Experience Required Proven experience in a Systems Analyst, IT Support Analyst, or Desktop Support role, ideally within a retail, luxury ...

governance and compliance.You will lead the Service Desk team, including first-line support, triage and walk-up support capabilities, ensuring incidents, service requests, access management activities and user lifecycle processes are handled consistently and effectively. Supporting users, you will create an environment where service excellence, accountability and continuous improvement … delivers.Beyond business-as-usual operations, you will be instrumental in improving the overall user experience. You will work to enhance service portal capabilities, knowledge management, self-service adoption and support technologies such as virtual agents and chatbots. By analysing trends and user feedback, you will identify opportunities to simplify ...

platform supporting Market Risk Stress Testing, CCAR, Full Revaluation VaR, Counterparty Credit Risk and FRTB Standardised Approach. This is not a programme management, advisory or coordination role. You should be technically credible, able to understand platform architecture, batch execution, data flows, dependencies, production failure modes, hardware utilisation, computation cost … obstacles are removed, accountabilities are clear and improvements are fully realised in production. Strengthen production operability through better monitoring, alerting, data quality controls, exception management, operational tooling and early issue detection across production and non-production environments. Improve software delivery quality through robust regression testing, release readiness, environment governance ...

11th October Purpose of the Job: The Operational Technical Expert provides expert technical support and administration for systems and applications that enable Air Traffic Management systems/applications. The role is based at Swanwick and focuses on leading operations resilience across the full lifecycle, implementing continual service improvements … delivering both operational and strategic system management, including support for project delivery. We’re excited to share an excellent opportunity for a Communications Operations Technical Expert to join our team. In this role, you will play a pivotal part in leading the delivery, maintenance, operation, and continuous reliability ...

improving technology operations, enhancing user experience, and driving the adoption of emerging technologies, including AI-enabled solutions. This role combines leadership, operational oversight, stakeholder management, and transformation initiatives, making it an excellent opportunity for an experienced technology leader looking to make a broad business impact within a complex international … approved AI, automation, and productivity-enhancing technologies. Work closely with regional leadership teams to understand evolving business needs and technology priorities. Participate in vendor management, contract negotiations, and budget planning activities. Support major incident management, problem management, and post-incident review processes. Champion best practice ...

will play a pivotal leadership role, shaping how we manage cyber risk, compliance, and governance across the Trust. This is more than a management role -- it's an opportunity to influence strategic decision-making, protect vital services, and lead meaningful change in an evolving cyber landscape. You'll work … testing programme, managing remediation plans and analysing security data, vulnerabilities and incidents to drive continuous improvement. Implement and monitor KRIs and control effectiveness. Enhance Incident Preparedness Develop and lead incident response planning, including tabletop exercises, working closely with operational, technical and information governance teams to improve resilience. Lead ...