Hybrid Desktop Support Team Lead - Drive Service Excellence
- Location
- Lancashire, England, United Kingdom
hybrid role (2–3 days on site). You will lead the L2 Desktop Engineering team, drive improvements across Service Desk processes, digital support, knowledge management and user enablement. You'll manage a team of Desktop Engineers, ensure high service delivery and customer satisfaction, and shape the future … support through automation, self-service and continuous knowledge sharing. #J-18808-Ljbffr ...