IT Manager
- Hiring Organisation
- Henley Executive
- Location
- SE1, Chaucer, Greater London, United Kingdom
- Employment Type
- Permanent
- Salary
- £50000 - £57000/annum
background in Managed Print Services (MPS) and IT Managed Services. You'll lead an established service team, ensure outstanding customer service, and drive operational performance across a portfolio of commercial clients. This is an excellent opportunity to join a successful MSP where you'll have the autonomy to improve … Responsibilities Lead, mentor and develop the Service Delivery team. Manage the delivery of Managed Print and IT Managed Services. Ensure SLA and KPI performance targets are achieved. Act as the senior escalation point for customers and internal teams. Conduct customer service reviews and strengthen client relationships. Drive continual service ...