digital transformation journey. As a leader of the value realization office that is responsible for 4 key service lines (namely Software asset management, Supplier performance management, Data excellence office and Value delivery office), it's imperative to deliver outcomes that are measured through OKR'S KPI'S across all … and delivering value through visionary software asset management strategy and execution. Proven track record in driving and delivering 360 degree value to enterprise - Technology Metrics, Business metrics, NPS, XLA etc. Proven track record in implementing the data and analytics capabilities to deliver value/insights. Proven track record … coaching and mentoring etc. Collaborates with the Service lines and suppliers to define and deliver strategic goals. Responsible for supplier outcomes (Meeting and exceeding performancemetrics) and enabling Mars as the Customer of Choice. Drive Effective cadences (Operational, Strategic, Top to Top etc.) to assess the supplier performanceMore ❯
organization's digital transformation journey. As a leader of the value realization office responsible for four key service lines (namely Software Asset Management, Supplier Performance Management, Data Excellence Office, and Value Delivery Office), it is imperative to deliver outcomes that are measured through OKRs and KPIs across all aspects … value through a visionary software asset management strategy and execution. Proven track record in driving and delivering 360-degree value to the enterprise - Technology Metrics, Business metrics, NPS, XLA, etc. Proven track record in implementing data and analytics capabilities to deliver value/insights. Proven track record in … culture, coaching, and mentoring. Collaborate with the Service lines and suppliers to define and deliver strategic goals. Responsible for supplier outcomes (Meeting and exceeding performancemetrics) and enabling Mars as the Customer of Choice. Drive effective cadences (Operational, Strategic, Top to Top, etc.) to assess supplier performanceMore ❯
organization's digital transformation journey. As a leader of the value realization office responsible for four key service lines (namely Software Asset Management, Supplier Performance Management, Data Excellence Office, and Value Delivery Office), it is imperative to deliver outcomes that are measured through OKRs and KPIs across all aspects … value through a visionary software asset management strategy and execution. Proven track record in driving and delivering 360-degree value to the enterprise - Technology Metrics, Business metrics, NPS, XLA, etc. Proven track record in implementing data and analytics capabilities to deliver value/insights. Proven track record in … culture, coaching, and mentoring. Collaborate with the Service lines and suppliers to define and deliver strategic goals. Responsible for supplier outcomes (Meeting and exceeding performancemetrics) and enabling Mars as the Customer of Choice. Drive effective cadences (Operational, Strategic, Top to Top, etc.) to assess supplier performanceMore ❯
digital transformation journey. As a leader of the value realization office that is responsible for 4 key service lines (namely Software asset management, Supplier performance management , Data excellence office and Value delivery office) its imperative to deliver outcomes that is measured through OKR’S KPI’S across all aspects … and delivering value through visionary software asset management strategy and execution Proven track record in driving and delivering 360 degree value to enterprise – Technology Metrics, Business metrics, NPS , XLA etc Proven track record in implementing the data and analytics capabilities to deliver value/insights Proven track record … coaching and mentoring etc. Collaborates with the Service lines and suppliers to define and deliver strategic goals Responsible for supplier outcomes (Meeting and exceeding performancemetrics) and enabling Mars as the Customer of Choice . Drive Effective cadences ( Operational, Strategic, Top to Top etc.) to assess the supplier More ❯
digital transformation journey. As a leader of the value realization office that is responsible for 4 key service lines (namely Software asset management, Supplier performance management , Data excellence office and Value delivery office) its imperative to deliver outcomes that is measured through OKR’S KPI’S across all aspects … and delivering value through visionary software asset management strategy and execution Proven track record in driving and delivering 360 degree value to enterprise – Technology Metrics, Business metrics, NPS , XLA etc Proven track record in implementing the data and analytics capabilities to deliver value/insights Proven track record … coaching and mentoring etc. Collaborates with the Service lines and suppliers to define and deliver strategic goals Responsible for supplier outcomes (Meeting and exceeding performancemetrics) and enabling Mars as the Customer of Choice . Drive Effective cadences ( Operational, Strategic, Top to Top etc.) to assess the supplier More ❯
the organization's digital transformation journey. As a leader of the value realization office, responsible for four key service lines (Software Asset Management, Supplier Performance Management, Data Excellence Office, and Value Delivery Office), it is imperative to deliver outcomes measured through OKRs and KPIs across all aspects of OGSM … managing and delivering value through visionary software asset management strategies and execution. Experience in driving and delivering 360-degree value to the enterprise-Technology Metrics, Business Metrics, NPS, XLA, etc. Proficiency in implementing data and analytics capabilities to deliver insights and value. Strong senior stakeholder management skills. Master … a winning culture, coaching, and mentoring. Collaborate with service lines and suppliers to define and achieve strategic goals. Ensure supplier outcomes meet or exceed performancemetrics, making Mars the Customer of Choice. Drive effective cadences (Operational, Strategic, Top-to-Top) to assess and enhance supplier performance and More ❯
engineering teams throughout the development process to ensure seamless execution. Market Analysis: Analyse market trends and the competitive landscape to identify opportunities for innovation. PerformanceMetrics: Measure and report on product performancemetrics to ensure continuous improvement. Sales and Marketing Support: Provide product expertise and conduct More ❯
Oxfordshire, Oxford, South East Hybrid / WFH Options
Computer Futures
engineering teams throughout the development process to ensure seamless execution. Market Analysis: Analyse market trends and the competitive landscape to identify opportunities for innovation. PerformanceMetrics: Measure and report on product performancemetrics to ensure continuous improvement. Sales and Marketing Support: Provide product expertise and conduct More ❯
accelerate the Organization digital transformationjourney. As a leader of the value realization office that isresponsible for 4 key service lines (namely Software assetmanagement, Supplier performance management , Data excellenceoffice and Value delivery office) its imperative to deliveroutcomes that is measured through OKR’S KPI’S across all aspects ofOGSM ( Value … in managing anddelivering value through visionary software asset managementstrategy and execution Proven track record indriving and delivering 360 degree value to enterprise – TechnologyMetrics, Business metrics, NPS , XLA etc Proventrack record in implementing the data and analytics capabilities todeliver value/insights Proven trackrecord in senior stakeholdermanagement Master’s degree … team – Building winningCulture, coaching and mentoringetc. Collaborates with the Service lines andsuppliers to define and deliver strategicgoals Responsible for supplier outcomes(Meeting and exceeding performancemetrics) and enabling Marsas the Customer of Choice . Drive Effectivecadences ( Operational, Strategic, Top to Top etc.) to assess thesupplier performance and More ❯
accelerate the Organization digital transformationjourney. As a leader of the value realization office that isresponsible for 4 key service lines (namely Software assetmanagement, Supplier performance management , Data excellenceoffice and Value delivery office) its imperative to deliveroutcomes that is measured through OKR’S KPI’S across all aspects ofOGSM ( Value … in managing anddelivering value through visionary software asset managementstrategy and execution Proven track record indriving and delivering 360 degree value to enterprise – TechnologyMetrics, Business metrics, NPS , XLA etc Proventrack record in implementing the data and analytics capabilities todeliver value/insights Proven trackrecord in senior stakeholdermanagement Master’s degree … team – Building winningCulture, coaching and mentoringetc. Collaborates with the Service lines andsuppliers to define and deliver strategicgoals Responsible for supplier outcomes(Meeting and exceeding performancemetrics) and enabling Marsas the Customer of Choice . Drive Effectivecadences ( Operational, Strategic, Top to Top etc.) to assess thesupplier performance and More ❯
accelerate the Organization digital transformationjourney. As a leader of the value realization office that isresponsible for 4 key service lines (namely Software assetmanagement, Supplier performance management , Data excellenceoffice and Value delivery office) its imperative to deliveroutcomes that is measured through OKR’S KPI’S across all aspects ofOGSM ( Value … in managing anddelivering value through visionary software asset managementstrategy and execution Proven track record indriving and delivering 360 degree value to enterprise – TechnologyMetrics, Business metrics, NPS , XLA etc Proventrack record in implementing the data and analytics capabilities todeliver value/insights Proven trackrecord in senior stakeholdermanagement Master’s degree … team – Building winningCulture, coaching and mentoringetc. Collaborates with the Service lines andsuppliers to define and deliver strategicgoals Responsible for supplier outcomes(Meeting and exceeding performancemetrics) and enabling Marsas the Customer of Choice . Drive Effectivecadences ( Operational, Strategic, Top to Top etc.) to assess thesupplier performance and More ❯
accelerate the Organization digital transformationjourney. As a leader of the value realization office that isresponsible for 4 key service lines (namely Software assetmanagement, Supplier performance management , Data excellenceoffice and Value delivery office) its imperative to deliveroutcomes that is measured through OKR’S KPI’S across all aspects ofOGSM ( Value … in managing anddelivering value through visionary software asset managementstrategy and execution Proven track record indriving and delivering 360 degree value to enterprise – TechnologyMetrics, Business metrics, NPS , XLA etc Proventrack record in implementing the data and analytics capabilities todeliver value/insights Proven trackrecord in senior stakeholdermanagement Master’s degree … team – Building winningCulture, coaching and mentoringetc. Collaborates with the Service lines andsuppliers to define and deliver strategicgoals Responsible for supplier outcomes(Meeting and exceeding performancemetrics) and enabling Marsas the Customer of Choice . Drive Effectivecadences ( Operational, Strategic, Top to Top etc.) to assess thesupplier performance and More ❯
digital marketing, or agency account management We’re looking for an eCommerce Account Manager to help deliver outstanding work across digital platforms, marketplaces, and performance-led campaigns. You’ll be confident managing multiple projects and clients, collaborating closely with our in-house teams to keep things on track and … What you'll be doing Client service You’ll be the day-to-day lead across eCommerce accounts – keeping clients informed, projects moving, and performance front and centre. Manage eCommerce projects from brief through to delivery, ensuring deadlines and budgets are met Build strong, collaborative relationships with clients, becoming … Support campaign delivery across paid media and marketplaces, working alongside our Digital team Monitor and manage client budgets, reporting on progress and spend Use performance data and insights (conversion rates, AOV, ROI) to inform decisions and client comms Help maintain a clear and consistent brand tone of voice across More ❯
The Delivery Manager is responsible for working collaboratively with the Senior Operations Manager to lead and drive a regional operational team to achieve performance, growth, quality and compliance objectives in line with contractual agreements and P&L requirements. Inspiring others through leadership skills to enhance team and participant positive … line with contractual expectations, within budget, and to a high standard of quality. Team Leadership and Management: Lead, manage, and support a team of Performance Managers. Provide coaching, mentorship, and professional development to ensure effective service delivery and team performance. Performance Management: Set and monitor key performance indicators (KPIs) across all services and programmes, ensuring that performance targets are met or exceeded. Take proactive steps to address underperformance and improve service outcomes in line with policy. Continuous Improvement: Implement and promote a culture of continuous improvement, identifying areas for service enhancement and working with teams More ❯
The Delivery Manager is responsible for working collaboratively with the Senior Operations Manager to lead and drive a regional operational team to achieve performance, growth, quality and compliance objectives in line with contractual agreements and P&L requirements. Inspiring others through leadership skills to enhance team and participant positive … line with contractual expectations, within budget, and to a high standard of quality. Team Leadership and Management: Lead, manage, and support a team of Performance Managers. Provide coaching, mentorship, and professional development to ensure effective service delivery and team performance. Performance Management: Set and monitor key performance indicators (KPIs) across all services and programmes, ensuring that performance targets are met or exceeded. Take proactive steps to address underperformance and improve service outcomes in line with policy. Continuous Improvement: Implement and promote a culture of continuous improvement, identifying areas for service enhancement and working with teams More ❯
The Delivery Manager is responsible for working collaboratively with the Senior Operations Manager to lead and drive a regional operational team to achieve performance, growth, quality and compliance objectives in line with contractual agreements and P&L requirements. Inspiring others through leadership skills to enhance team and participant positive … line with contractual expectations, within budget, and to a high standard of quality. Team Leadership and Management: Lead, manage, and support a team of Performance Managers. Provide coaching, mentorship, and professional development to ensure effective service delivery and team performance. Performance Management: Set and monitor key performance indicators (KPIs) across all services and programmes, ensuring that performance targets are met or exceeded. Take proactive steps to address underperformance and improve service outcomes in line with policy. Continuous Improvement: Implement and promote a culture of continuous improvement, identifying areas for service enhancement and working with teams More ❯
Partners, including the provision written business proposals, business plans and on-boarding documentation. Plan & Review • Understand the Vendor's business including core strategy, financial performance, business/growth goals and total UK revenue (including Arrow ECS's share of wallet by revenue and product mix). • Management of Soft … the Vendors products, services and solutions into the existing Partner base. • Conduct monthly 1-1 business reviews with your named Vendors to ensure key performancemetrics and objectives set out in the Generic Vendor Business Development Plan are on track. Relationships • Position Arrow ECS to become the trusted … as well as the management of their external and internal sales team. Coach and mentor them to assist them in achieving their responsibilities. • Ongoing performance management to include the identification of skills shortages, provision of feedback and future development opportunities. • Set/Agree sales targets for team and approve More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Morson Talent
customer support requirements Oversee the full lifecycle of in-line products and props, ensuring they continue to deliver value to customers and meet business performancemetrics Identify opportunities for improvement and optimization based on customer insights, competitor analysis, and industry trends Actively manage current systems to ensure a … seamless end-to-end journey from product ideation, to prop creation and beyond Own product report and dashboard to ensure constant performance evaluation and improvement Conduct in-depth market research and competitive analysis to identify industry trends, customer demands, and gaps in the market (national and international) Provide strategic … strategy Foster strong relationships with internal and external stakeholders, acting as the bridge between customer needs and business priorities Communicate product vision, updates, and performancemetrics effectively across all levels of the organization Qualifications/Experience: Bachelor's degree in Business, Marketing, Economics or a related field. Minimum More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
Pelion IoT Limited
providers, ensuring seamless communication, service quality, and continuous improvement. The role will involve managing service delivery processes, creating and updating policies, and designing key performancemetrics to measure success. Key Responsibilities: Customer & Supplier Relationship Management: Foster and maintain strong, positive relationships with key customers and suppliers, ensuring alignment … teams to implement changes that enhance Pelion's offerings. Service Reviews: Host and lead regular service reviews with key customers, providing insights into service performance, metrics, and areas for development. Policy & Procedure Management: Develop, maintain, and review comprehensive service management policies and procedures in line with ITIL best More ❯
Salford, England, United Kingdom Hybrid / WFH Options
TalkTalk Business
Apply today and help us shape the future of business connectivity. The Role Reporting to the Director of Operations, the Head of Partner Operational Performance at TTB oversees the operational performance of partners in delivery and service processes. This role supports revenue realisation, sets partner strategy, and ensures … performancemetrics are met. Responsibilities include optimising processes, enhancing partner performance, and fostering professionalism in service delivery. Building and maintaining relationships with key partners to drive continuous improvement is essential, along with monitoring partner productivity, delivery rates, and client satisfaction, ensuring compliance with regulatory requirements. As an … ambassador for TTB Delivery & Service functions, this role collaborates with Sales & Operations to drive continuous improvement, evaluates partner performance, and maintains strategic relationships. The role involves evaluating partner performance, maintaining senior strategic relationships, and preparing Monthly and Quarterly Business Reviews. This single contributor role, with one direct report More ❯
Salford, south east england, united kingdom Hybrid / WFH Options
TalkTalk Business
Apply today and help us shape the future of business connectivity. The Role Reporting to the Director of Operations, the Head of Partner Operational Performance at TTB oversees the operational performance of partners in delivery and service processes. This role supports revenue realisation, sets partner strategy, and ensures … performancemetrics are met. Responsibilities include optimising processes, enhancing partner performance, and fostering professionalism in service delivery. Building and maintaining relationships with key partners to drive continuous improvement is essential, along with monitoring partner productivity, delivery rates, and client satisfaction, ensuring compliance with regulatory requirements. As an … ambassador for TTB Delivery & Service functions, this role collaborates with Sales & Operations to drive continuous improvement, evaluates partner performance, and maintains strategic relationships. The role involves evaluating partner performance, maintaining senior strategic relationships, and preparing Monthly and Quarterly Business Reviews. This single contributor role, with one direct report More ❯
informed about the latest developments in the Open Banking, fintech, and payments industries. This includes tracking competitor activities and identifying potential opportunities for growth. PerformanceMetrics: be accountable for meeting and exceeding sales targets, revenue goals, and other performancemetrics set by the company. Qualifications A More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Forward Role
customer engagement. Segment email lists based on user behaviour, demographics, and other key criteria to deliver personalised content. Track, analyse, and report on email performancemetrics (open rates, CTR, conversion rates) to optimise future campaigns. Conduct A/B testing on subject lines, content, and send times to … functional teams, and ensuring seamless execution of campaigns. HubSpot Pro. Hands-on experience with HubSpot, including email automation, segmentation, A/B testing, and performance tracking. Campaign Builder. Ability to create, schedule, and optimise email marketing campaigns that drive engagement, conversions, and customer retention. Data-Driven Marketer. Strong analytical … skills to track key email performancemetrics, generate reports, and optimise campaigns based on insights. Compelling Copywriter. Ability to craft engaging subject lines, email copy, and CTAs that resonate with different audience segments. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are More ❯
customer engagement. Segment email lists based on user behaviour, demographics, and other key criteria to deliver personalized content. Track, analyse, and report on email performancemetrics (open rates, CTR, conversion rates) to optimize future campaigns. Conduct A/B testing on subject lines, content, and send times to … functional teams, and ensuring seamless execution of campaigns. HubSpot Pro. Hands-on experience with HubSpot, including email automation, segmentation, A/B testing, and performance tracking. Campaign Builder. Ability to create, schedule, and optimize email marketing campaigns that drive engagement, conversions, and customer retention. Data-Driven Marketer. Strong analytical … skills to track key email performancemetrics, generate reports, and optimise campaigns based on insights. Compelling Copywriter. Ability to craft engaging subject lines, email copy, and CTAs that resonate with different audience segments. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are More ❯
customer engagement. Segment email lists based on user behaviour, demographics, and other key criteria to deliver personalised content. Track, analyse, and report on email performancemetrics (open rates, CTR, conversion rates) to optimise future campaigns. Conduct A/B testing on subject lines, content, and send times to … functional teams, and ensuring seamless execution of campaigns. HubSpot Pro. Hands-on experience with HubSpot, including email automation, segmentation, A/B testing, and performance tracking. Campaign Builder. Ability to create, schedule, and optimise email marketing campaigns that drive engagement, conversions, and customer retention. Data-Driven Marketer. Strong analytical … skills to track key email performancemetrics, generate reports, and optimise campaigns based on insights. Compelling Copywriter. Ability to craft engaging subject lines, email copy, and CTAs that resonate with different audience segments. More ❯