76 to 100 of 199 Performance Metrics Jobs in the UK excluding London

configuration through to production release and operational deployment. Working alongside a SAS Cloud Customer Success Manager, you will help navigate technical challenges and establish performance metrics that align with customer success criteria. Your contributions to documentation, automation, and knowledge sharing will empower global teams to respond swiftly … meet customers’ and own organization’s needs; responding quickly to resolve difficult customer situations and regain customer confidence. Work Standards : Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed. ...

Gather, analyse and interpret data from multiple sources to support business and operational objectives. Develop and maintain dashboards, reports and visualisations to communicate key performance metrics. Perform data quality assessments, validation and cleansing activities. Identify trends, patterns and opportunities through quantitative analysis. Work with stakeholders to define reporting requirements ...

sickness, holidays, or unexpected absences. Step into the Field Manager role when required, ensuring continuity of leadership, operational oversight, and alignment with business objectives Performance & Quality Management Be accountable for achieving all set KPIs and SLAs, driving performance through regular reviews and continuous improvement. Monitor and report … performance metrics, identifying trends and implementing corrective actions where necessary. Ensure consistent quality control across work completed by engineers and subcontractors, both locally and internationally. Incident & Escalation Management Respond swiftly to high-priority incidents, coordinating resources to ensure timely resolution and minimal service disruption. Act as the first ...

continual improvement of operational standards and service delivery. This permanent role will focus on quality assurance, process compliance and the enhancement of service desk performance within a technology-driven aerospace environment. Key Responsibilities: Developing, implementing and maintaining quality assurance processes for service desk operations Reviewing service desk procedures … ensure consistency, compliance and effective customer support Monitoring service performance, identifying trends and recommending appropriate improvements Conducting quality reviews, audits and process assessments across relevant support functions Documenting findings, preparing reports and tracking corrective and preventative actions Working collaboratively with technical, operational and business teams to improve service processes ...

Partners to ensure they are using OSP to maximum potential. They work with Partners to identify areas of opportunity to drive maximum performance and business value for the Partners and for Ocado. Partner Success Managers work closely with Partners from pre go-live through the lifetime of the contract. … operational teams and cross‐functional Ocado teams to ensure Partner priorities are clearly represented and delivered in a joined‐up way. Uses operational data, performance metrics and analytics to develop and maintain a deep understanding of Partner performance, risks and dependencies, and to identify opportunities to improve ...

Engineer to support a long-term defence programme. You will develop and maintain data solutions within Azure, supporting enterprise service integration, operational reporting, service performance monitoring and data-driven decision-making. Working alongside service architects, service management teams and technical stakeholders, you will help ensure data is accurate, secure … Responsibilities Develop and maintain data pipelines and integration solutions within Azure. Integrate and transform data from multiple enterprise systems. Support operational reporting, service performance metrics, KPIs and SLA reporting. Improve data quality, consistency, governance and accessibility. Work with service management teams to support reporting and service improvement. Collaborate ...

OneOcean in 2022 and Ocean Technologies Group in 2024. Product Offering: Covering five proven product areas - learning, fleet operations, compliance, voyage planning and performance management - supporting its customers from ship to shore, from training and people operations, to voyage compliance and optimisation. Navigating the position: Implementation Director Key Responsibilities … project issues. Team Leadership and People management. Lead, mentor, and develop a team of 6 Project Managers and PMO personnel establishing clear goals, performance metrics, and development plans. Foster a high-performance culture focused on accountability, collaboration, and customer success. PMO and Governance. Define and maintain project ...

with excellent problem-solving skills and a passion for providing high-quality support. Leading or supervising a service desk, including managing workload, priorities and performance against SLAs. Working knowledge of ITIL and hands‐on experience running core service management processes: incident, problem, change, request and knowledge management. Diagnosing … services. Acting as an escalation point within the IT team for incidents and service requests. Managing and reporting from an ITSM platform, including service performance metrics and continual service improvement. Performing root cause analysis to prevent recurring issues, documenting solutions and procedures. Developing and maintaining technical documentation, SOPs ...

impact of proposed changes, and maintaining the forward schedule of change Review failed and emergency changes to identify and embed process improvements Ensure key performance indicators are measured across Incident, Problem and Change, align delivery to targets set by the Executive Management team, and report trends in process maturity … oriented with personal accountability Excellent attention to detail, quality and control Analytical thinker with the ability to define and present information (e.g. KPIs and performance metrics) Excellent interpersonal skills including listening, building rapport and an awareness of internal and external issues What We Do For You Wellbeing that ...

business. That means taking business questions and turning them into clear, actionable insight, not just reporting for reporting's sake. You'll track performance against budgets, forecasts and targets, flag where profitability or efficiency could be improved, and respond to ad-hoc requests from management with speed and accuracy. … experience with Power BI and Microsoft Fabric Ability to translate ambiguous business questions into clear analytical outputs Comfortable working with budgets, forecasts and performance metrics A proactive approach to spotting inefficiencies and process improvements Confidence presenting findings to management and supporting strategic decisions If you're a data ...

design, build, and operate scalable, resilient systems using Python and modern reliability practices. You will apply Site Reliability Engineering (SRE) principles to improve availability, performance, and operational excellence, and you will help establish engineering standards that increase system reliability and security. You will collaborate with engineering and product partners … develop scalable and resilient systems using Python to support continuous improvement and apply Site Reliability Engineering (SRE) concepts to enhance system reliability and performance Execute software solutions, including design, development, and technical troubleshooting and create secure, high-quality production code and maintain algorithms that run synchronously with appropriate systems ...

standards. • Providing leadership and expert guidance on configuration readiness, risk, feasibility, sequencing and implementation approaches across complex change initiatives. • Driving continuous improvement by analysing performance metrics, defects and trends to enhance quality, reduce rework and improve system stability. • Leading configuration governance, risk management and audit readiness activities, acting … 7.5% employer contribution, depending on what you put in. • Private Medical Insurance (WL2+) and virtual GP Service for you and your family • Performance related annual bonus. • 7.2 weeks holiday, with the opportunity to buy more. • Colleague Clubcard discount (10-15% + second card to share with someone else). ...

patterns, and insights that support business or service decisions. Use statistical techniques and analytical tools to interpret complex data. Produce regular reports, dashboards, and performance metrics for stakeholders. Present findings clearly using data visualisation tools such as Power BI or Tableau. Monitor and improve data quality, implementing validation ...

including access, security, and compliance, ensuring all data and AI solutions meet firmwide SDLC standards Provide transparency and drive executive visibility into bottlenecks, progress, performance metrics, and adoption tracking in making AI-ready and critical data sources available for innovation Identify the lineage and provenance of critical data ...

Support the delivery of consistent and effective player communications. Reporting & Analysis Analyse support ticket trends and player behaviour data. Track issue resolution and support performance metrics. Maintain dashboards, trackers and reporting tools. Provide regular insights and recommendations to internal stakeholders. Surface risks and emerging issues before they become larger ...

statutory, maintenance and CAPEX programmes. Manage SAP role allocation, access controls and user training requirements. Develop automated reports aligned to business goals. Provide targeted performance information for stakeholders including the Site Director, Site Leadership Team and Engineering Managers. Liaise with external suppliers to support Computer Aided Engineering solutions. Support … experience. At least 5 years’ relevant industrial experience in asset management, maintenance systems or capital project execution. Strong knowledge of SAP PM and maintenance performance metrics, including OEE, MTBF and MTTR. Experience developing performance reports, automated reports or business intelligence tools. Well-developed IT skills, including Excel ...

procedures, acting as a technical guide for your team. You will lead by example in extracting actionable insights from company data to understand performance, solve complex problems, and empower business growth. Key Requirements: Hands-on Development: Build, develop, and maintain complex data models, reporting systems, data automation systems, dashboards … performance metrics that support key business decisions. Team Leadership & Mentorship: Directly manage, motivate, and engage a team of two data analysts. Provide hands-on technical support, code/query reviews, and mentorship to foster their professional development. Insight Generation: Champion actionable insights and focus your team around their ...

service lines Developing integrated campaigns across digital, content, events, webinars, ABM and partner channels Building stronger alignment between marketing and sales to improve conversion performance Creating customer growth programmes that support cross-sell, upsell and retention initiatives Developing compelling value propositions, messaging and content that resonate with target audiences … Strengthening relationships with strategic technology partners and delivering joint go-to-market activity Enhancing marketing performance reporting, attribution and ROI measurement Leading and developing the marketing team while bringing pace, structure and accountability What We're Looking For We're keen to speak with senior B2B marketing leaders ...

Magento) platform. This senior leadership role focuses on driving our new website project through headless architecture initiatives, guiding a talented team to deliver high-performance, visually stunning E-Commerce solutions. As the bridge between UI/UX design and backend engineering, you’ll ensure our websites are fast, accessible … development.* Own the front-end architecture and development lifecycle, specializing in headless (GraphQL-based) architectures.* Define and maintain front-end coding standards, performance metrics (Core Web Vitals), accessibility, and development best practices.* Collaborate closely with UI/UX designers, Product Managers, and backend engineers to translate requirements into ...

with passion and enthusiasm. Effectively negotiate which is consistent with AspenTech’s overall strategy and business interests. Exhibit knowledge of industry value chains, business performance, key trends, and investment drivers. Demonstrate effective selling and prospecting techniques to influence the customer with significant focus on prospecting/new customer acquisition. … AspenTech processes and behaviors including the AspenTech Customer Centric Sales (CCS) methodologies, Account management, Customer Quarterly Business Reviews (QBR), Corporate and regional growth metrics, Use and understanding of the “Sales Tool Kit,” SMB Offering, CRM standards and all sales support residing in the AspenTech Knowledge Base. Provide performance ...

tools that underpin the customer experience. Key Responsibilities & Skills Lead the day-to-day technical support function, managing workloads, rotas, escalations and team performance while coaching and developing a resilient, high-performing team. Provide hands-on technical support, using SQL and APIs to investigate issues, troubleshoot complex problems … resolve customer queries. Own support SLAs and KPIs, using data and performance metrics to improve resolution times, service quality and customer satisfaction. Review and improve support processes, workflows, tooling and knowledge base resources, driving operational efficiency and continuous improvement. Collaborate with Product, Engineering and Customer Success to resolve ...

Translating business objectives and customer needs into actionable digital and commerce strategies. Identifying and developing account growth opportunities while supporting commercial objectives. Owning account performance, including client satisfaction, retention, and revenue growth. Partnering closely with design, technology, and delivery teams to define solutions and priorities. Managing project scope, budgets … resourcing, and change requests. Using analytics and customer insights to inform decision-making and demonstrate business impact. Monitoring key eCommerce performance metrics and delivering strategic recommendations. Supporting and guiding cross-functional teams to deliver high-quality outcomes. Strong experience in eCommerce strategy, client partnership, account management, or digital ...

visible leadership for cyber security across the Trust, support the Infrastructure Manager with strategic planning and assurance, and take responsibility for the delivery and performance of assigned staff, services and work programmes. The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex … service owners to support high availability, service uptime and operational resilience across critical digital services, and develop reporting on availability, outages, recovery and related performance metrics to inform assurance and improvement activity. Embed secure by design principles into digital projects, procurements, architecture decisions and service changes, ensuring cyber ...

market. Reporting and Forecasting: Provide accurate forecasts and track key account metrics. Report on the status of accounts and transactions, and monitor sales performance against goals. Contract Negotiation: Lead contract negotiations, ensuring favorable terms for both the client and the company. Qualifications 5+ years experience selling to large, complex … each key account, identifying opportunities for growth, potential challenges, and strategic objectives. This should be done in collaboration with clients and internal teams. Performance Metrics: Establish clear KPIs for success within your accounts, aligned with both client expectations and company goals. Begin tracking these metrics closely. Sales ...

## Senior Development Process Assurance EngineerApply: Hybrid: Tewkesbury, GBR: Full time: Posted Today: R-26-20428Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. … improvement opportunities; assess associated program risks; and work collaboratively with stakeholders to ensure timely and effective corrective action closure.* Monitor project quality and process performance metrics and provide objective reporting to program and functional leadership regarding compliance status, emerging risks, and process effectiveness.* Serve as a trusted advisor ...