Customer Success Lead - PropTech
- Hiring Organisation
- Sphere Digital Recruitment
- Location
- London, South East, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £60,000 - £80,000 per annum
senior escalation point for customer issues, identifying whether problems stem from configuration, data quality, user error or product functionality Monitoring customer health through performance metrics, identifying risks and proactively improving adoption Working closely with Product and Engineering to translate customer feedback into platform enhancements and future roadmap priorities ...