26 to 50 of 199 Performance Metrics Jobs in the UK excluding London

Head of Enterprise Sales (Sales Manager) – UK Government Sector

Location
Newcastle upon Tyne, England, United Kingdom
Responsibilities: Lead, mentor, and develop a team of sales professionals to achieve and revenue and growth objectives. Establish and manage to clear goals, performance metrics, to foster a high-performance culture. Provide strategic guidance in deal structuring, customer engagement, and contract negotiations. Promote a collaborative and results … with senior government stakeholders, procurement officials, and key decision-makers. Leverage partnerships with technology vendors and industry associations to strengthen market positioning. Financial & Business Performance Management: Assume responsibility for meeting revenue, margin, and pipeline targets. Deliver precise sales forecasts, pipeline analyses, and financial performance reports. Ensure effective management ...

Head of Enterprise Sales (Sales Manager) – UK Government Sector

Location
Manchester, England, United Kingdom
Responsibilities: Lead, mentor, and develop a team of sales professionals to achieve and revenue and growth objectives. Establish and manage to clear goals, performance metrics, to foster a high-performance culture. Provide strategic guidance in deal structuring, customer engagement, and contract negotiations. Promote a collaborative and results … with senior government stakeholders, procurement officials, and key decision-makers. Leverage partnerships with technology vendors and industry associations to strengthen market positioning. Financial & Business Performance Management: Assume responsibility for meeting revenue, margin, and pipeline targets. Deliver precise sales forecasts, pipeline analyses, and financial performance reports. Ensure effective management ...

Incident & Knowledge Analyst

Location
Inverness, Scotland, United Kingdom
improve service resolution, user experience, and operational efficiency. The Incident and Knowledge Analyst will work closely with suppliers and internal teams to monitor incident performance, support knowledge governance, and ensure compliance with agreed processes, standards, and service commitments. Through effective collaboration, data analysis, knowledge sharing, and continual improvement … rates.Ensure knowledge records meet agreed quality standards, governance requirements, and are regularly reviewed for accuracy, relevance, and effectiveness.Produce incident and knowledge management reporting, analysing performance metrics and providing insights to support service improvement and decision-making.Support continual improvement initiatives by promoting knowledge sharing, increasing self-service capabilities ...

Software Quality Assurance Manager

Location
Milton Keynes, England, United Kingdom
Test Manager, support the Software and Data Science teams by designing, developing and executing independent Test Plans and Test Procedures, covering functional, regression, performance and security testing to validate software quality. Act as an independent witness in formal test events. Review and approve technical and quality documentation in line … regulatory expectations. Collaborate with internal and external stakeholders to understand product and testing requirements. Promote a culture of quality and continuous improvement. Monitor quality performance metrics and provide insights and recommendations to drive improvements. Ensure compliance with applicable standards, procedures, and customer requirements throughout all project phases. ...

Continual Improvement and Innovation Manager

Hiring Organisation
Tiger Resourcing Group Ltd
Location
Redhill, Surrey, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£80,000
environments. Conduct and coordinate assessments of service delivery, operational processes, systems, asset management and incident management to identify improvement opportunities. Analyse operational data, service performance, incidents, trends and stakeholder feedback to identify opportunities to improve reliability, efficiency and customer outcomes. Develop structured improvement roadmaps aligned with contractual objectives, service … realised benefits against agreed objectives and implement corrective actions where required. Lead post-implementation reviews and produce reports, dashboards and executive summaries covering improvement performance and realised benefits. Identify opportunities to introduce automation, digital transformation and innovative technologies across service and operational environments. Promote a culture of continual improvement ...

Cyber Security Analyst

Location
High Wycombe, England, United Kingdom
will set up services for new customers and investigate alerts from the monitoring platform to inform clients of security threats. You will provide insightful performance summaries, recommend service improvements, and develop relationships with customers to deliver exceptional service. Responsibilities include: Onboarding: manage new customer onboarding to new security services … Resolution: act as point of contact for service‐related issues and resolve them with internal teams Communication: provide regular updates, address inquiries, manage expectations Performance Monitoring: track service performance metrics to identify trends and areas for improvement Process Improvement: identify opportunities to enhance delivery processes and implement ...

Business Intelligence Analyst

Hiring Organisation
Osborne Appointments
Location
Cambridgeshire, United Kingdom
Employment Type
Permanent
Active WMS, SAP and financial systems. Identify trends, risks, opportunities and root causes, delivering actionable insights and recommendations. Develop, maintain and enhance reporting and performance metrics across warehouse operations, inventory, transport, customer service, labour productivity, costs, budgets and financial performance. Ensure reporting information is accurate, relevant and aligned ...

Service Desk Ops Manager

Hiring Organisation
Hackajob Ltd
Location
Farnborough, Hampshire, South East, United Kingdom
Employment Type
Permanent
maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring … agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded. Monitor and report on service performance metrics including First Contact Resolution (FCR), Average Handle Time (AHT), Customer Satisfaction (CSAT), Net Promoter Score (NPS), abandonment rates, and ticket volumes Manage incident escalation processes ...

Technology Project Manager

Location
Leeds, England, United Kingdom
tools, and ways of working. Collaborate with teams to identify and implement AI-enabled solutions, automation opportunities, and productivity improvements. Monitor delivery and operational metrics, develop and maintain data-driven reporting and dashboards, and provide actionable insights, analysis, and recommendations to support informed decision-making. Analyze project, release, incident … enabled capabilities, operating models, or process changes as part of organizational transformation initiatives. Experience developing and presenting data-driven reporting, dashboards, KPIs, and performance metrics for technical and business stakeholders. Strong analytical, problem-solving, and decision-making skills, with the ability to interpret complex data sets and generate ...

IT Architect - Compute and Storage

Location
Newcastle upon Tyne, England, United Kingdom
industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether … translate business needs into technical specifications Guide Business ton ensure a robust environment Create detailed, high-level technical designs, prioritizing scalability, security, and performance Select optimal technologies, frameworks, and platforms for system development Offer technical guidance throughout the systems lifecycle Enforce best practices, design standards, and architectural principles Identify ...

Lead Data Engineer

Location
Warwick, England, United Kingdom
mining and manipulation to understand the quality and completeness of data to advise and define key changes to technology architecture & data models to facilitate performance measurement & business insight. Lead the development of new installations and patches for the relevant insight platform and support upstream system developers and downstream stakeholders … testing, release management and rollback processes. Implement monitoring, logging and observability for data pipelines and dashboards (for example Application Insights, logging frameworks and pipeline metrics) and act on alerts. Work with ML/agentic automation teams to integrate or evaluate agent-based workflows where applicable (e.g. controlled LLM agents ...

Digital Merchandising Coordinator - eCommerce EMEA

Location
Hemel Hempstead, England, United Kingdom
address recurring product concerns and implement improvements. Take proactive measures to manage customer feedback, escalating issues when necessary. Track and report on key performance metrics (KPIs) including sales conversions, content performance, product visibility, and customer satisfaction. Analyse data to provide actionable insights and recommendations for improving product … listings and enhancing the customer experience. Be part of a positive and collaborative high-performance culture, encouraging teamwork, innovation, and professional growth. Understand, communicate, and always uphold Belkin's company values. What you'll need Experience in digital merchandising, ecommerce or a related role, preferable with experience in Amazon ...

Programme Manager

Hiring Organisation
Matchtech
Location
Reading, Oxfordshire, United Kingdom
Employment Type
Contract
Contract Rate
GBP 87 Hourly
strategy in alignment with business, technology and value stream objectives Manage the end-to-end IT supplier lifecycle, including evaluation, selection, tendering, contract negotiation, performance management and offboarding Establish and operate a robust IT supplier governance framework, including service level agreements and performance metrics … liaison between Digital Information teams, business stakeholders, procurement, finance and external suppliers Lead supplier review meetings to monitor customer satisfaction, service quality and SLA performance Identify and resolve supplier service gaps, risks, compliance issues and performance concerns Support budget management, cost-saving initiatives and continuous improvement across ...

Senior Quality Engineer

Location
Skipton, England, United Kingdom
delivery of modern Quality Engineering practices that embed testing within CI/CD pipelines and supports fast, reliable software delivery.Driving improvements across engineering performance metrics such as lead time, automation coverage, deployment frequency, change failure rate, and defect escape ratesChampioning shift-left practices including functional, performance, resilience … across web, mobile, API, and a Core Banking platform using technologies including Playwright, Appium, Selenium, C#, Java, Azure DevOps, CI/CD pipelines, Postman, performance testing tools, and monitoring platforms.Working closely with the engineering community to improve testability, observability, and quality throughout the software development lifecycle.Mentoring and supporting Quality ...

Through Life Systems Manager

Location
Birmingham, England, United Kingdom
industry. Role overview of our Through Life Systems Manager Providing the support and maintenance layer to our globally deployed maritime systems, ensuring exceptional operational performance and continuous improvement. This role involves managing support workflows, tasking of preventative and corrective maintenance and our in-country partners to ensure that … high-level up-time performance for our systems is maintained for all equipment. Scope of equipment includes all national network, infrastructure, sensors and command centre facilities. This is a new role with significant responsibilities. We are seeking an experienced Through Life Systems Manager The role of Through Life Systems ...

Through Life Systems Manager

Location
Gloucester, England, United Kingdom
industry. Role overview of our Through Life Systems Manager Providing the support and maintenance layer to our globally deployed maritime systems, ensuring exceptional operational performance and continuous improvement. This role involves managing support workflows, tasking of preventative and corrective maintenance and our in-country partners to ensure that … high-level up-time performance for our systems is maintained for all equipment. Scope of equipment includes all national network, infrastructure, sensors and command centre facilities. This is a new role with significant responsibilities. We are seeking an experienced Through Life Systems Manager The role of Through Life Systems ...

VP Product Engineering

Hiring Organisation
Hackajob Ltd
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
sector SaaS products, translating product strategy into a technical roadmap and delivering it through the "OneStack" Agentic SDLC. You will drive a 6x delivery performance multiplier, uphold the highest standards of quality, security and user experience, and ensure product engineering initiatives are executed on time and aligned to customer … build on the "OneStack" Agentic SDLC within your product teams, leveraging AI agents to automate the toil of testing, deployment, and remediation. 6x Performance Multiplier: Evolve your engineering teams' capabilities and ways of working to unlock a 6x improvement in delivery performance and quality, in line with ...

Senior Value Management Analyst (Senior PMO)

Location
Skipton, England, United Kingdom
insights and dashboards that drive strategic decisions. Use predictive analytics to identify risks, opportunities, and future trends. Lead continuous improvement initiatives that enhance delivery performance and value. Coach and influence stakeholders on agile portfolio management and best practice. Work with leading tools including Power BI, Apptio, and Azure DevOps … following: Power BI, Apptio TargetProcess and Azure DevOps to develop reporting, dashboards and portfolio insights. Ability to manage and communicate dependencies, risks, performance metrics and delivery outcomes across multiple Agile Release Trains. A passion for continuous improvement , with experience facilitating Inspect & Adapt workshops and driving positive change. Excellent ...

Senior Quality Engineer

Location
Skipton, England, United Kingdom
delivery of modern Quality Engineering practices that embed testing within CI/CD pipelines and supports fast, reliable software delivery. Driving improvements across engineering performance metrics such as lead time, automation coverage, deployment frequency, change failure rate, and defect escape rates. Championing shift-left practices including functional, performance … across web, mobile, API, and a Core Banking platform using technologies including Playwright, Appium, Selenium, C#, Java, Azure DevOps, CI/CD pipelines, Postman, performance testing tools, and monitoring platforms. Working closely with the engineering community to improve testability, observability, and quality throughout the software development lifecycle. Mentoring ...

Agile Project Manager

Hiring Organisation
Teksystems
Location
West Midlands, United Kingdom
Employment Type
Contract, Work From Home
iterative release of new functionality. Implement processes to ensure all data-driven solutions comply with data governance, cyber security, and operational integrity standards. Track performance metrics for digital assets, including model accuracy, data latency, and system uptime, and use these insights to inform continuous improvement. Support the adoption … test and pilot emerging technologies such as AI, digital twins, and automation tools. Evaluate the feasibility of new solutions, gather stakeholder feedback, track key performance indicators, and produce technical assessments. Coordinate the transition from pilot initiatives to scaled operational deployment where applicable. Ensure all project risks, issues, and dependencies ...

QA Manager

Location
Crewe, England, United Kingdom
workstreams. Manage and improve Ticket Processing & Tracking across ITSM tools. Facilitate and execute regular stakeholder workshops. Produce and maintain management reports, dashboards and performance metrics using tools such as Power BI. Validate and analyse problem lists to identify trends, risks and data quality issues. Prepare reporting packs ...

Senior Zscaler Administrator

Location
Leatherhead, England, United Kingdom
application segments, connector groups, URL filtering, SSL inspection, cloud firewall controls, and data protection policies. Monitor platform health, user experience, security events, application access, performance metrics, and operational trends across the Zscaler ecosystem. Troubleshoot complex client connectivity, authentication, application access, policy enforcement, and cloud security issues independently. Support ...

Senior Product Marketing Executive

Location
Manchester, England, United Kingdom
Client Ownership & Account Growth: Take day-to-day responsibility for at least 2 live client accounts, driving overall client satisfaction and aligning product marketing performance directly with client business goals. App Store Optimisation (ASO): Optimise app store listings to improve visibility and conversion – conducting keyword research, writing copy, executing … champion the value of Apadmi’s Product Marketing services and proactively identify new opportunities to grow accounts. Reporting & Data Literacy: Monitoring and reporting on performance metrics, providing actionable insights and recommendations. Utilising mobile analytics tools (AppFollow, AppTweak, App Store Connect, Google Play Console) to turn data into actionable ...

Senior Quality Manager

Location
Newport, Wales, United Kingdom
regulatory requirements. The Quality Director serves as the primary customer quality representative, driving a culture of operational excellence, continuous improvement and zero-defect performance across the organisation. Through strong leadership, stakeholder engagement and technical expertise, the role supports business growth, protects the company's reputation and ensures the consistent … ensuring effective governance and decision-making.* Lead customer and regulatory audits, ensuring successful execution and compliance across the organisation.* Monitor and report quality performance metrics, including customer satisfaction, PPM, FARs, defect reduction and overall QMS effectiveness.* Lead, develop and performance manage the Quality, Failure Analysis and Calibration ...

Quantum Software Engineer - QEC

Location
Kidlington, England, United Kingdom
everywhere” through our ecosystem of devices and platforms. Our mission is to commercialise atom-based quantum products that provide orders of magnitude improvements in performance and computing applications. LOCATION Infleqtion has offices in the USA, United Kingdom and Australia. This is a full-time position in our Kidlington … frameworks into experimentally realizable protocols. You will work closely with hardware, control, and compiler teams to model noise processes, optimize syndrome extraction and decoding performance, and define logical performance metrics that inform system design. The ideal candidate brings deep expertise in quantum information theory and fault tolerance ...